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The Windsor Hotel by Hoco Hotels Collection

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7.8
/10
Pleasant
602 reviews

What Guests Say About Their Stay

Laurel

10.0
/ 10
The hotel and room were clean. Staff was very helpful checking in and out. The location is great, very walkable to shops and restaurants.

Eila

10.0
/ 10
The staff were absolutely lovely and very helpful. I had one of the budget rooms and was still trated like royalty. The room was spartan, but beautifully decorated and there was obvious care taken in how the room was laid out. Should I find myself in Stratford again I will certainly stay here again, only I would splurge a little on a larger room next time knowing that it would be well worth it. Excellent job!

Alan

10.0
/ 10
The room was small but it was clean and the staff were friendly. The bathroom was nice with a walk in shower.
In the Area
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23 Albert St, Perth, Ontario, Canada, N5A 3K2

Main Facilities

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Parking
Luggage storage
Elevator
Disabled access friendly
24-hour Receptionist
Staying at The Windsor Hotel by Hoco Hotels Collection is a good choice when you are visiting Perth. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Windsor Hotel by Hoco Hotels Collection

23 Albert St, Perth, Ontario, Canada, N5A 3K2
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Lobby The Windsor Hotel by Hoco Hotels Collection
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General
In Stratford (Stratford City Centre)

Location
With a stay at The Windsor Hotel by Hoco Hotels Collection in Stratford (Stratford City Centre), you'll be steps from Stratford City Hall and Avon Theatre. This hotel is 0.2 mi (0.3 km) from Studio Theatre and 0.9 mi (1.4 km) from Festival Theatre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Destination Stratford Visitor Welcome Centre - 0.1 km / 0.1 mi
Stratford City Hall - 0.2 km / 0.1 mi
Queen Of The Square Cinema - 0.2 km / 0.1 mi
Avon Theatre - 0.2 km / 0.1 mi
Festival Square - 0.2 km / 0.1 mi
Market Square - 0.2 km / 0.1 mi
Allen's Alley - 0.2 km / 0.2 mi
The Little Prince Micro-Cinema - 0.2 km / 0.2 mi
Studio Theatre - 0.3 km / 0.2 mi
Black Swan Brewing Co. - 0.3 km / 0.2 mi
Stratford Armoury - 0.3 km / 0.2 mi
Stratford Cenotaph - 0.4 km / 0.2 mi
The Boathouse Stratford - 0.4 km / 0.2 mi
R. Thomas Orr Dam - 0.4 km / 0.3 mi
University of Waterloo Stratford Campus - 0.5 km / 0.3 mi

The nearest airports are:
London, ON (YXU-London Intl.) - 53.7 km / 33.4 mi
Kitchener, ON (YKF-Region of Waterloo Intl.) - 54.2 km / 33.7 mi
John C. Munro Hamilton Intl. Airport (YHM) - 111.6 km / 69.3 mi
Toronto Pearson Intl. Airport (YYZ) - 128.9 km / 80.1 mi
Billy Bishop Toronto City Airport (YTZ) - 146.5 km / 91 mi

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.

Dining
At The Windsor Hotel by Hoco Hotels Collection, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 35 air-conditioned rooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and a turndown service, and housekeeping is provided daily.

All facilities in The Windsor Hotel by Hoco Hotels Collection

Lobby The Windsor Hotel by Hoco Hotels Collection
Lobby
Accommodation Services The Windsor Hotel by Hoco Hotels Collection
Accommodation Services
Exterior The Windsor Hotel by Hoco Hotels Collection
Exterior
Bedroom The Windsor Hotel by Hoco Hotels Collection
Bedroom
Others The Windsor Hotel by Hoco Hotels Collection
Others

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Disabled access friendly

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in The Windsor Hotel by Hoco Hotels Collection

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Reception is closed Sundays in the winter.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Windsor Hotel by Hoco Hotels Collection
35
Number of floors in The Windsor Hotel by Hoco Hotels Collection
4
Another facilities in The Windsor Hotel by Hoco Hotels Collection
Breakfast, Free WiFi, Parking, Disabled access friendly, Parking

Frequently asked question in The Windsor Hotel by Hoco Hotels Collection

What is normal check-in & check-out time at The Windsor Hotel by Hoco Hotels Collection?
The standard check-in time at The Windsor Hotel by Hoco Hotels Collection is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Windsor Hotel by Hoco Hotels Collection provide breakfast?
Yes, The Windsor Hotel by Hoco Hotels Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Windsor Hotel by Hoco Hotels Collection?
The Windsor Hotel by Hoco Hotels Collection is a 2.5-star hotel.
How many floors does The Windsor Hotel by Hoco Hotels Collection have?
The Windsor Hotel by Hoco Hotels Collection has 4 floors.
How many rooms are available at The Windsor Hotel by Hoco Hotels Collection?
The Windsor Hotel by Hoco Hotels Collection has 35 rooms in total.
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More Reviews from Other Guests in The Windsor Hotel by Hoco Hotels Collection

7.8
Pleasant
From 602 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

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Traveler Reviews The Windsor Hotel by Hoco Hotels Collection

Number of reviews per page
20
40
Top reviews
Jill
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

One can control the temperature of the room. This is important. The staff were gracious and helpful.
Christopher
icon-with Friends
with Friends
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The only great thing about this hotel is the location and the fact that they did NOT have a 3-night minimum in August. It is, however, most certainly NOT a $500+ per might hotel. While it may have been "renovated" in the past years since we were last there, the quality of said renovations was terrible, from lousy paint job to a really grim floor; and poor room amenities - not real coffee make - just instant coffee, and NO complimentary bottled water - a $4 bottle available at the desk. Night stand was "less than Ikea" quality. And the bed sheets that barely fit over the bed - like queen sized sheets on a ling sized bed. And the small pillow cases on king pillows. That said - the bed was very comfortable, staff polite, complimentary croissant breakfast OK - albeit there were no more cups at 9.00 AM for coffee!
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suba
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was dissatisfied with the representations of the rooms provided on Expedia, as the photographs did not accurately reflect the actual accommodations. The room was notably small, with the bed positioned directly beside the entrance door. Additionally, noise from the hallway was easily audible, particularly at night when guests were walking, conversing, or closing doors. Furthermore, the hotel did not offer complimentary bottled water to its guests.
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Laurel
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel and room were clean. Staff was very helpful checking in and out. The location is great, very walkable to shops and restaurants.
Matthew
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Most things were fine but dont stay in room 216. WAY too much noise on the floor above. Sounded like it might be some sort of work area for the staff. Otherwise acceptable accomodations.
Angela
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was in a great location, close to the main shopping area and restaurants. The property was very clean however a few things were in slight disrepair such as the soap and shampoo dispensers and our door to our room did not close all the way automatically and it was sticking, likely due to the age of the property and the humidity. The staff were very friendly and helpful during our stay. Be sure to book parking straight away when you book your room as there are very few parking spaces available at the hotel. I made this mistake assuming there would be ample parking. We ended up parking about a five minute walk away at the sister property ( The Stratford hotel.) It was a bit of an inconvenience as it was pouring rain on the day we checked out and we had to walk over to the other hotel to get our vehicle. All things considered, we would stay there again and book parking straight away.
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Jeff
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was smaller than expected. No pic on the wall or any decoration. Barely room to walk. Advertised as classic queen and later showed up on email as cozy queen. Definitely cozy/small! There were silver fish in the bathroom, toilet was wobbly, shower water was rusty when it first came out. I took a picture of the bugs thinking they were cockroaches. Bed - mattress cover was badly stained. The fitted sheet came off while I was sleeping and revealed the stained mattress cover. Very disappointed.
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Cheryl
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

35 rooms and 7 parking spaces. Had to walk to a municipal parking lot which was full. Too bad if you are disabled. Ridiculous. Smallest bathroom ever. Trailer size sink and nowhere to put toiletries. Spilled water on floor from the tiny sink and mopped it up with a face cloth which was filthy after cleaning up the spills on the floor. My husband had to duck down in the shower to even get wet since the shower head was so low. Again ridiculous. Curtains in the room were so sparse the sun blasted into the room since they were not wide enough.Had to use hair clips to keep out the light. Do not recommend. Location good but not worth it. Stay somewhere else.
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Peg
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Charming old building conveniently located. We will return!
Eila
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were absolutely lovely and very helpful. I had one of the budget rooms and was still trated like royalty. The room was spartan, but beautifully decorated and there was obvious care taken in how the room was laid out. Should I find myself in Stratford again I will certainly stay here again, only I would splurge a little on a larger room next time knowing that it would be well worth it. Excellent job!
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Jennifer
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Modest but comfortable, nice bed. Overall clean but the bathroom could have used a more detailed clean (under the sink, in the corners). In room coffee was instant, drinkable but not great. Great location, nice staff. A pleasant stay.
Manuel
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Although our suite was bright and spacious, the washroom was totally inadequate. Very cramped and tiny and dated. Should be at least twice the size.
Mary Ellen
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was a small room with a large upholstered bed frame that stuck out from the mattress causing frequent foot and leg when trying to walk around it. The mattress was not firm or comfortable. Poor reno of bathroom and the location of baseboard heater under the sink and next to the shower did not inspire confidence. Very squeaky door into room. mentioned it and hope the next person has a quieter entry.
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Sharon
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Check in was easy and quick at the front desk. The lobby area was very nice. We had a good bed in our room. In contrast the hallways and room were a huge disappointment. The bathroom was not the one in the series of 5 photos for my booking. It was the smallest bathroom that I have ever seen in a hotel. The room and bathroom have been updated with a coat of white paint. The workmanship in our room and bathroom was not professional in appearance. No carpet nor rug at all. Shards of glass on the floor near the footstool. Bedroom curtains that were not large enough for the window. No black out curtain for sleeping. We did not have complete privacy as there was a building adjacent to our window in close proximity. The hallway had two tapestries that were stapled to the wall on the top and left loose to hang. I thought that I had booked a boutique hotel. This booking was a hugh disappointment. On booking I could not get a parking spot and I telephoned the hotel directly and was told to use a parking lot in the city. The day that I arrived the front desk told me that there was parking available. The cost of this very small room and parking rounded up to $285.00. I have stayed in many hotels for personal and work trips. A continental breakfast was not included either. I feel that I have been taken or misled when I look back to the Expedia booking.
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Craig
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Decent hotel at reasonable price. Limited parking
Vonnie Antonette
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff
Betty
icon-with Friends
with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There was a water issue and the staff advised us not to drink the water but only provided us with bottled water we were required to pay $4 for. Staff said this was because we booked on an external site. No one ever returned my call when I called in advance to pay for the surprise $20 parking fee either.
Amy
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
Mikaela
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Thank you so much! :)
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was small but it was clean and the staff were friendly. The bathroom was nice with a walk in shower.
Number of reviews per page
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Exterior 4 The Windsor Hotel by Hoco Hotels Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.