Best Western Ferrat

Hotels
9.0
/10
Exceptional
193 reviews

What Guests Say About Their Stay

Rachael

10.0
/ 10
The hotel was good with excellent welcoming staff. However the city was not for us. I am sure it would be suitable for business use though.

Monique

10.0
/ 10
Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.

Rosa

10.0
/ 10
Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.
In the Area
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JUAN REUSCH 445, Malleco, Provincia de Malleco, Región de la Araucanía, Chile, 4780000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Best Western Ferrat is a hotel is located at Malleco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Ferrat

JUAN REUSCH 445, Malleco, Provincia de Malleco, Región de la Araucanía, Chile, 4780000
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Lobby Best Western Ferrat
Lobby 2 Best Western Ferrat

Discover More About Best Western Ferrat

General


Near Casino Dreams Temuco

Location


Located in Temuco, Best Western Ferrat is within a 5-minute drive of Temuco Shopping Mall and Temuco Catholic University. This hotel is 1.3 mi (2 km) from German Becker Municipal Stadium and 1.6 mi (2.6 km) from Cerro Nielol Natural Monument.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Casino Dreams Temuco - 0.5 km / 0.3 mi
Temuco Shopping Mall - 0.6 km / 0.4 mi
German Clinic of Temuco - 1.2 km / 0.7 mi
Regional Museum of Araucania - 1.5 km / 0.9 mi
German Becker Municipal Stadium - 1.6 km / 1 mi
Temuco Catholic University - 1.7 km / 1.1 mi
University of La Frontera - 1.9 km / 1.2 mi
Cerro Ñielol - 2.3 km / 1.4 mi
Cerro Nielol Natural Monument - 2.4 km / 1.5 mi
Temuco Municipal Market - 3 km / 1.9 mi
Teodoro Schmidt Square - 3 km / 1.9 mi
Anibal Pinto Square - 3.4 km / 2.1 mi
Temuco Cathedral - 3.4 km / 2.1 mi
Feria Pinto Market - 3.9 km / 2.4 mi
Pablo Neruda National Railway Museum - 5.5 km / 3.4 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, babysitting (surcharge), and wedding services. Additional features at this hotel include a banquet hall and a vending machine.

Business Facilities


Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 88 air-conditioned rooms featuring iPod docking stations and Smart televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include minibars and coffee/tea makers, and housekeeping is provided daily.

All facilities in Best Western Ferrat

Bar, Cafe and Lounge Best Western Ferrat
Bar, Cafe and Lounge
Functional Hall Best Western Ferrat
Functional Hall
Lobby Best Western Ferrat
Lobby
Exterior Best Western Ferrat
Exterior
Others Best Western Ferrat
Others

Hotel Services

  • Welcoming drinks
  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Business facilities
  • Conference center
  • Computer station
  • Business center

Food and Drinks

  • Buffet breakfast
  • Breakfast

General

  • Banquet
  • Parking

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Best Western Ferrat

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western), Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Contactless check-in is available
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Ferrat
88
Number of floors in Best Western Ferrat
8
Another facilities in Best Western Ferrat
Welcoming drinks, Wedding service, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in Best Western Ferrat

What are available facilities at Best Western Ferrat?
There are top facilites at Best Western Ferrat such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Ferrat?
The standard check-in time at Best Western Ferrat is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Best Western Ferrat provide breakfast?
Yes, Best Western Ferrat provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Ferrat?
Best Western Ferrat is a 4.0-star hotel.
How many floors does Best Western Ferrat have?
Best Western Ferrat has 8 floors.
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More Reviews from Other Guests in Best Western Ferrat

9.0
Exceptional
From 193 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Best Western Ferrat

Number of reviews per page
20
40
Top reviews
Angel
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

No cobrar por mascota. Tal vez pedir una garantía reembolsable
Mark
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Extremely well managed and service provisions by hotel personnel. A 100%
Nicolas
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Habitación y baño limpios y de buen tamaño. Desayuno con poca variedad y muy calórico
Rachael
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The hotel was good with excellent welcoming staff. However the city was not for us. I am sure it would be suitable for business use though.
Bruno
icon-with Partner
with Partner
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Un lindo y comodo hotel, ubicado en una zona segura
Monique
icon-with Partner
with Partner
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.
Ricardo
icon-with Partner
with Partner
4.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

the hotel is a typical mid-range hotel, ideal to stay in on the way south or north. Our bad experience had to do with the management's lack of attention to customer satisfaction. We wanted to book dinner for Valentine's Day, which we happened to be passing through on our way south. We just wanted to stay and eat in peace, as we were coming from a 800 km trip. It turned out that they wanted to force us to take a Valentine's dinner, which was horribly expensive and not at all attractive for us. In addition, we had already confirmed the hotel reservation, so we considered that denying restaurant service to hotel guests was absolutely unacceptable, and so we made it known. Finally, they agreed, but we had a hard time anyway. When greed forgets customer satisfaction, something is very wrong.
Read More
CARLOS
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Siempre regreso
DANIEL
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Hotel bueno, nuevo. Nada especial pero funciona.
Lissa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Close to everything we need.
Rosa
icon-Business
Business
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.
Rodrigo
icon-Business
Business
2.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.
Read More
Hector
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Good Hotel, great service and location
Charles
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Dining hosts were very friendly and accommodating
Edward
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The lobby and my room are nice and modern.
VIRGINIA
icon-Leisure
Leisure
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.
Glayson
icon-Business
Business
8.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Además del edredón sugiero dejar una sábana extra. Material de limpeza tenía olor muy fuerte. Atención excelente, comida buena. Muy rápidos en recepción. Informaciones enviadas al WhatsApp antes de mi llegada al hotel fueron muy útiles. Buena internet. Muy buena ducha. Cama excelente.
Eduardo
icon-Business
Business
4.0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

Estacionamiento con espacios pequeños, recepción poco amable, el IVA es un tema parece porque me obligaron a pagarlo de inmediato negando otra alternativa como dejar una garantía para pagar al final y solo cuando insistí que en otros hoteles pago al final junto con el consumo de restaurante el conserje ofreció la posibilidad de dejar una garantía, pero a esas alturas ya estaba tan frustrado que preferí pagar su famoso IVA y comer en otro lado. La habitación es pequeña y ruidosa porque está rodeado de calles con tráfico. Como guinda de la torta a media noche el a/c dejó de funcionar y me cambiaron de habitación. Al retirarme me contactaron para ofrecerme un descuento en una próxima estadía que dudo ocurra.
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Patricio
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

Very helpful and friendly staff! Good breakfast, and clean rooms
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Best Western Ferrat

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 193 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Ferrat

Number of reviews per page
20
40
Top reviews
Angel
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

No cobrar por mascota. Tal vez pedir una garantía reembolsable
Mark
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Extremely well managed and service provisions by hotel personnel. A 100%
Nicolas
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Habitación y baño limpios y de buen tamaño. Desayuno con poca variedad y muy calórico
Rachael
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The hotel was good with excellent welcoming staff. However the city was not for us. I am sure it would be suitable for business use though.
Bruno
icon-with Partner
with Partner
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Un lindo y comodo hotel, ubicado en una zona segura
Monique
icon-with Partner
with Partner
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.
Ricardo
icon-with Partner
with Partner
4.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

the hotel is a typical mid-range hotel, ideal to stay in on the way south or north. Our bad experience had to do with the management's lack of attention to customer satisfaction. We wanted to book dinner for Valentine's Day, which we happened to be passing through on our way south. We just wanted to stay and eat in peace, as we were coming from a 800 km trip. It turned out that they wanted to force us to take a Valentine's dinner, which was horribly expensive and not at all attractive for us. In addition, we had already confirmed the hotel reservation, so we considered that denying restaurant service to hotel guests was absolutely unacceptable, and so we made it known. Finally, they agreed, but we had a hard time anyway. When greed forgets customer satisfaction, something is very wrong.
Read More
CARLOS
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Siempre regreso
DANIEL
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Hotel bueno, nuevo. Nada especial pero funciona.
Lissa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Close to everything we need.
Rosa
icon-Business
Business
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.
Rodrigo
icon-Business
Business
2.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.
Read More
Hector
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Good Hotel, great service and location
Charles
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Dining hosts were very friendly and accommodating
Edward
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The lobby and my room are nice and modern.
VIRGINIA
icon-Leisure
Leisure
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.
Glayson
icon-Business
Business
8.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Además del edredón sugiero dejar una sábana extra. Material de limpeza tenía olor muy fuerte. Atención excelente, comida buena. Muy rápidos en recepción. Informaciones enviadas al WhatsApp antes de mi llegada al hotel fueron muy útiles. Buena internet. Muy buena ducha. Cama excelente.
Eduardo
icon-Business
Business
4.0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

Estacionamiento con espacios pequeños, recepción poco amable, el IVA es un tema parece porque me obligaron a pagarlo de inmediato negando otra alternativa como dejar una garantía para pagar al final y solo cuando insistí que en otros hoteles pago al final junto con el consumo de restaurante el conserje ofreció la posibilidad de dejar una garantía, pero a esas alturas ya estaba tan frustrado que preferí pagar su famoso IVA y comer en otro lado. La habitación es pequeña y ruidosa porque está rodeado de calles con tráfico. Como guinda de la torta a media noche el a/c dejó de funcionar y me cambiaron de habitación. Al retirarme me contactaron para ofrecerme un descuento en una próxima estadía que dudo ocurra.
Read More
Patricio
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

Very helpful and friendly staff! Good breakfast, and clean rooms
Number of reviews per page
20
40