Crowne Plaza SUZHOU by IHG

excellent location. right next to the shopping center and the lake. very well managed hotel, friendly and helpful stuff. most amenities are free

very well managed hotel. the stuff are super friendly and helpful. most of the amenities are free. excellent breakfast. right by the lake with beautiful lake view and accessible lake side walk

Nice hotel. Very convenient

Nice property. Close to the shopping. Great view.

The location is convenient and the view is wonderful. The interior of both the public areas and the room is beautifully designed. The breakfast offers many options with a nice environment.

Very good

Great location and nice view of the lake. Breakfast selection can be improved.

Good

Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb.

The Crowne plaza Suzhou was very clean. The bed very so comfortable and the room was good. The breakfast was superb. Lots of options both Chinese and western. It is located near a shopping centre and also easy access to the metro. There is a walkway around jinji lake accessible from the hotel. We ate 3 nights in the Prince restaurant in the hotel. On 2 occasions, the food was superb. On our last night, the service was dreadful and we waited over 1 hour for food. We asked for non spicy food but it came out so full of chillies that we couldn’t eat it. We ended up leaving the restaurant, very disappointed. On check in, they did not recognise my hotels.com gold membership. Again, I was very disappointed with that. I hope the hotel fixes these issues as it is a good place to stay.

Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast

The hotel is super conveniently located, with a super beautiful lake trail leading to an area with fountain shows at night. 10 minute walk to the arch building, which has an insanely huge shopping mall around it with many dining options. The hotel itself is nice and clean. The views and locations are amazing, would definitely stay again.

Everyone at Crown Plaza is very friendly and accommodating during my stay and made me feel comfortable and happy! Also, the continental breakfast has a great variety. They cleaned my room very well and got to know me as a regular requesting oat milk lattes in the morning. Room service was always attentive and friendly. I would definitely stay here again

Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great.

Excellent hotel!

Next to music fountain

Highly recommend, everything’s perfect for family trip!

excellent location next to Suzhou center

Location is great, beautiful view! Staff are very friendly. Breakfast is amazing, so many choices.

Excellent service. Hotel had small fire but under control. The best part is how they deal with emergency. They put guest satisfaction at first. Beside the great service, the hotel is beautiful. You get the view of the Jingji lake and the door of the east. Very convenient to the mall and countless restaurants on the Ligongdi,easy subway ride to the old town as well. I will definitely stay there again. Highly recommended!