Grand Hyatt Shanghai

Hotels
8.8
/10
Very Good
1,016 reviews

What Guests Say About Their Stay

Benjamin

10.0
/ 10
Amazing stay at the Grand Hyatt, staff were amazing, room was clean and spacious with an amazing view and the amenities were really nice as well! Would definitely stay here again!

Steve

10.0
/ 10
Great location in one of the tallest towers in the Shanghai Finance district and only a short walk to the nearest station (and one stop on the train to The Bund). Very impressive interior and an excellent breakfast. The only negative would be the price of some of the drinks in the various bars including a pot of tea for 468RMB.

Yongjian

10.0
/ 10
Great place and reasonable price. Cheaper food selection available other than the hotel restaurant which is way too expensive.
In the Area
See Map
88 Century Avenue, Pudong New Area, Lujiazui, Pudong, Shanghai, China, 200121

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Near Shanghai Tower
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What's around Grand Hyatt Shanghai

88 Century Avenue, Pudong New Area, Lujiazui, Pudong, Shanghai, China, 200121
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Lobby Grand Hyatt Shanghai
Lobby 2 Grand Hyatt Shanghai

Discover More About Grand Hyatt Shanghai

General


Near Shanghai Tower

Location


With a stay at Grand Hyatt Shanghai, you'll be centrally located in Shanghai, within a 5-minute drive of Shanghai Tower and People's Square. This luxury hotel is 2.9 mi (4.7 km) from The Bund and 2.5 mi (4 km) from Nanjing Road Shopping District.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Jin Mao Tower - 0.2 km / 0.1 mi
IFC Mall - 0.4 km / 0.2 mi
Lujiazui Central Greenland - 0.4 km / 0.3 mi
Shanghai Stock Exchange - 0.6 km / 0.3 mi
Shanghai Tower - 0.6 km / 0.4 mi
Shanghai World Financial Center - 0.7 km / 0.4 mi
Pudong Riverside Promenade and Park - 1.1 km / 0.7 mi
Super Brand Mall - 1.2 km / 0.8 mi
Oriental Pearl Tower - 1.3 km / 0.8 mi
Shanghai Municipal History Museum - 1.5 km / 0.9 mi
Huangpu River - 1.5 km / 0.9 mi
Museum at Fairmont Peace Hotel - 1.8 km / 1.1 mi
Bund Sightseeing Tunnel - 1.8 km / 1.1 mi
Shanghai International Cruise Ship Terminal - 1.8 km / 1.1 mi
Shanghai International Convention Centre - 2 km / 1.2 mi

The nearest airports are:
Hongqiao International Airport (SHA) - 22.8 km / 14.2 mi
Shanghai Pudong Intl. Airport (PVG) - 41.7 km / 25.9 mi

The preferred airport for Grand Hyatt Shanghai is Hongqiao International Airport (SHA).

Renovations


The following facilities are closed seasonally each year. They will be closed from December 14 to December 19:

  • Swimming pool

Facilities


Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Shanghai? This hotel has 30139 square feet (2800 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


For lunch or dinner, stop by Canton, a restaurant that specializes in Chinese cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Rooms


Treat yourself to a stay in one of the 548 guestrooms, featuring fireplaces. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers.

All facilities in Grand Hyatt Shanghai

Bar, Cafe and Lounge Grand Hyatt Shanghai
Bar, Cafe and Lounge
Swimming Pool Grand Hyatt Shanghai
Swimming Pool
Entertainment Facility Grand Hyatt Shanghai
Entertainment Facility
Fitness Center Grand Hyatt Shanghai
Fitness Center
Functional Hall Grand Hyatt Shanghai
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Fitness center
  • Sauna
  • Steam room

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking

Transportation

  • Limo or town car service
  • Airport transfer
  • Storage

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Accommodation Policy & General Information in Grand Hyatt Shanghai

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 128 for children
  • Airport shuttle fee: CNY 750 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Cashless transactions are available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Shanghai
548
Number of floors in Grand Hyatt Shanghai
88
Another facilities in Grand Hyatt Shanghai
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Grand Hyatt Shanghai

What are available facilities at Grand Hyatt Shanghai?
There are top facilites at Grand Hyatt Shanghai such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Shanghai?
The standard check-in time at Grand Hyatt Shanghai is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Hyatt Shanghai provide breakfast?
Yes, Grand Hyatt Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Shanghai?
Grand Hyatt Shanghai is a 5.0-star hotel.
How many floors does Grand Hyatt Shanghai have?
Grand Hyatt Shanghai has 88 floors.
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More Reviews from Other Guests in Grand Hyatt Shanghai

Overall Ratings & Reviews Grand Hyatt Shanghai

Traveloka (16)
Other sources (1,000)
8.8
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Shanghai

Number of reviews per page
20
40
Top reviews
Benjamin
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing stay at the Grand Hyatt, staff were amazing, room was clean and spacious with an amazing view and the amenities were really nice as well! Would definitely stay here again!
Steve
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location in one of the tallest towers in the Shanghai Finance district and only a short walk to the nearest station (and one stop on the train to The Bund). Very impressive interior and an excellent breakfast. The only negative would be the price of some of the drinks in the various bars including a pot of tea for 468RMB.
Michelle
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall ok
Adam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

An iconic building in an iconic city. Great location. Amazing views! Lovely helpful staff. Fast lifts! Decor a bit tired. Limited internet. Overpriced breakfast.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing hotel
Carlos
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All all was amazing!!! Five stars
XI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location is good.
Jong-Hyun
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lack of foods.
Jayden
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Booked a river view king and got upgraded to the diplomat by the wonderful check-in staff. The room was absolutely incredible, from the views to the bed linen/pillow quality, to the soft, fluffy white robes, to the Guerlain toiletries and Dyson hair dryer; everything was superb. I booked this reservation as a part of my master's degree grad celebration and felt very well cared for. I wish the hotel offered a paid airport pick-up service, as I found the language barrier made it quite hard to get to the hotel, and I did get scammed by a local taxi driver, unfortunately. The main complaint I do have, however, is regarding the in-room dining. I tried to order a Chinese chicken dish and was told they were out; so i tried to order a different chicken dish and was told they were out of chicken entirely, which was a decent portion of the menu given I arrived later in the evening. The options, therefore, were very limited, and I ended up ordering shrimp dim sum and Shanghai-style noodles. The dumplings were delicious, but the noodles tasted dry, and like they were left under a heat lamp to marinate in extremely salty soy sauce, so I didn't end up eating much of them. I would stay again, but would hope to have the hotel assist in arranging airport transfers and offer more in-room dining options.
Read More
Xian Biao
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good service
kelvin
icon-Business
Business
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I think location not very good...
Yongjian
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great place and reasonable price. Cheaper food selection available other than the hotel restaurant which is way too expensive.
Malcolm Nicholas
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

You wont be disappointed staying here. The view is breathtaking. Rooms are spacious and very well organized with a good size bath and shower. Couple of english speaking channels on TV including CNN. Rooms are serviced in a timely manner each day and staff very friendly. Buffet breakfasr caters for western and Asian style foods and is very extensive. Suggest going to Cloud 9 (bar and restaurant) it's a bit hidden but well worth the exploration to find it upwards if level 80!
Read More
Hai
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean
choo
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean room nice view
Alex
icon-Business
Business
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Check in was really slow. Many people waiting and nowhere to sit - a recurring problem at this hotel. Aircon in room was not working and despite asking for it to be fixed, it never was. Service at breakfast was really poor. Queuing and delays everywhere. No cups. No glasses. No plates. Empty food places. No breakfast tea. A tired, run down hotel which hasn’t got the space to serve its guests properly.
Read More
Carl
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Perfect
Carl
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Perfect
Song
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Stay was ok. concierge service was poor , price was quoted different than its booking and was unable to resolve matter professionally , same with Expedia customer service is incompetent and won’t able to communicate
Kevin Kai
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean and beautiful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Grand Hyatt Shanghai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Hyatt Shanghai

Traveloka (16)
Other sources (1,000)
8.8
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Shanghai

Number of reviews per page
20
40
Top reviews
Benjamin
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing stay at the Grand Hyatt, staff were amazing, room was clean and spacious with an amazing view and the amenities were really nice as well! Would definitely stay here again!
Steve
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location in one of the tallest towers in the Shanghai Finance district and only a short walk to the nearest station (and one stop on the train to The Bund). Very impressive interior and an excellent breakfast. The only negative would be the price of some of the drinks in the various bars including a pot of tea for 468RMB.
Michelle
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall ok
Adam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

An iconic building in an iconic city. Great location. Amazing views! Lovely helpful staff. Fast lifts! Decor a bit tired. Limited internet. Overpriced breakfast.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing hotel
Carlos
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All all was amazing!!! Five stars
XI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location is good.
Jong-Hyun
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lack of foods.
Jayden
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Booked a river view king and got upgraded to the diplomat by the wonderful check-in staff. The room was absolutely incredible, from the views to the bed linen/pillow quality, to the soft, fluffy white robes, to the Guerlain toiletries and Dyson hair dryer; everything was superb. I booked this reservation as a part of my master's degree grad celebration and felt very well cared for. I wish the hotel offered a paid airport pick-up service, as I found the language barrier made it quite hard to get to the hotel, and I did get scammed by a local taxi driver, unfortunately. The main complaint I do have, however, is regarding the in-room dining. I tried to order a Chinese chicken dish and was told they were out; so i tried to order a different chicken dish and was told they were out of chicken entirely, which was a decent portion of the menu given I arrived later in the evening. The options, therefore, were very limited, and I ended up ordering shrimp dim sum and Shanghai-style noodles. The dumplings were delicious, but the noodles tasted dry, and like they were left under a heat lamp to marinate in extremely salty soy sauce, so I didn't end up eating much of them. I would stay again, but would hope to have the hotel assist in arranging airport transfers and offer more in-room dining options.
Read More
Xian Biao
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good service
kelvin
icon-Business
Business
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I think location not very good...
Yongjian
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great place and reasonable price. Cheaper food selection available other than the hotel restaurant which is way too expensive.
Malcolm Nicholas
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

You wont be disappointed staying here. The view is breathtaking. Rooms are spacious and very well organized with a good size bath and shower. Couple of english speaking channels on TV including CNN. Rooms are serviced in a timely manner each day and staff very friendly. Buffet breakfasr caters for western and Asian style foods and is very extensive. Suggest going to Cloud 9 (bar and restaurant) it's a bit hidden but well worth the exploration to find it upwards if level 80!
Read More
Hai
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean
choo
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean room nice view
Alex
icon-Business
Business
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Check in was really slow. Many people waiting and nowhere to sit - a recurring problem at this hotel. Aircon in room was not working and despite asking for it to be fixed, it never was. Service at breakfast was really poor. Queuing and delays everywhere. No cups. No glasses. No plates. Empty food places. No breakfast tea. A tired, run down hotel which hasn’t got the space to serve its guests properly.
Read More
Carl
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Perfect
Carl
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Perfect
Song
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Stay was ok. concierge service was poor , price was quoted different than its booking and was unable to resolve matter professionally , same with Expedia customer service is incompetent and won’t able to communicate
Kevin Kai
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean and beautiful
Number of reviews per page
20
40