Hyatt on the Bund, Shanghai

Hotels
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8.5
/10
Very Good
1,048 reviews

What Guests Say About Their Stay

S***a

10.0
/ 10
Friendly staff, English speaking. Check-in is smooth and got a free room upgrade to a higher floor. Complimentary mini-bar from the reception. Breakfast variety is top-notch; they have lots of Chinese porridge selections, noodles, and Western options are all available. Separate bathroom and toilet area. The bathroom area has a shower and bathtub. The hotel provided Balmain amenities. The bed is comfortable, and the room is in a minimalist style. The location is within walking distance to the West Bund area.

KS Loo

9.7
/ 10
Very good location and environment. It also provides free bedding for children. Staff are helpful.

Lisa

10.0
/ 10
Easy to walk to Bund. Great views of Bund at night. Can walk to Bund/ Nanging Rd in 10-5 min. If you want a Pearl view ask them for this in the other wing. We enjoyed the Club dining morning and evening drinks. Very personal. More quiet than the very busy large buffet.

Sean patrick

10.0
/ 10
Very nice building with an excellent staff who helped make our stay run smoothly.

Samson

10.0
/ 10
Great staff. Really accomodating and attentive from the welcome through to breakfast and leaving. Clean rooms. Great views of bund and pearl tower.
In the Area
See Map
199 Huang Pu Road, Hongkou, Shanghai, China, 200080

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Hyatt On The Bund Hyatt on the Bund, Shanghai is a hotel is located at Hongkou. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hyatt on the Bund, Shanghai

199 Huang Pu Road, Hongkou, Shanghai, China, 200080
Discover More Places
Lobby Hyatt on the Bund, Shanghai
Lobby 2 Hyatt on the Bund, Shanghai

Discover More About Hyatt on the Bund, Shanghai

note: hotel was previously named Hyatt On The Bund

Location


Hyatt on the Bund, Shanghai is a hotel is located at Hongkou.

About Hyatt on the Bund, Shanghai

From business event to corporate gathering, Hyatt on the Bund, Shanghai provides complete services and facilities that you and your colleagues need.

Hyatt on the Bund, Shanghai is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Have fun with various entertaining facilities for you and the whole family at Hyatt on the Bund, Shanghai, a wonderful accommodation for your family holiday.

Are you a shopaholic? Staying at Hyatt on the Bund, Shanghai will surely spoil you for numerous shopping centers nearby.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hyatt on the Bund, Shanghai is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hyatt on the Bund, Shanghai.

All facilities in Hyatt on the Bund, Shanghai

Swimming Pool Hyatt on the Bund, Shanghai
Swimming Pool
Entertainment Facility Hyatt on the Bund, Shanghai
Entertainment Facility
Functional Hall Hyatt on the Bund, Shanghai
Functional Hall
Lobby Hyatt on the Bund, Shanghai
Lobby
Exterior Hyatt on the Bund, Shanghai
Exterior

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • TV lounge
  • Spa
  • Health club
  • Sauna
  • Steam room

General

  • Rooftop terrace
  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Transportation

  • Limo or town car service
  • Secure parking

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Disabled access friendly

Nearby Facilities

  • Gift shop
  • Hair salon

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hyatt on the Bund, Shanghai

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay
  • Cashless transactions are available
  • Long-term renters welcome
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hyatt on the Bund, Shanghai
620
Number of floors in Hyatt on the Bund, Shanghai
33
Another facilities in Hyatt on the Bund, Shanghai
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Hyatt on the Bund, Shanghai

What are available facilities at Hyatt on the Bund, Shanghai?
There are top facilites at Hyatt on the Bund, Shanghai such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt on the Bund, Shanghai?
The standard check-in time at Hyatt on the Bund, Shanghai is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hyatt on the Bund, Shanghai provide breakfast?
Yes, Hyatt on the Bund, Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hyatt on the Bund, Shanghai?
Hyatt on the Bund, Shanghai is a 5.0-star hotel.
How many floors does Hyatt on the Bund, Shanghai have?
Hyatt on the Bund, Shanghai has 33 floors.
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More Reviews from Other Guests in Hyatt on the Bund, Shanghai

8.6
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hyatt on the Bund, Shanghai

Number of reviews per page
20
40
Top reviews
Bodo
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel would earn a 4 to 5 star rating........BUT we did give a much lower one as there was a huge construction jobsite next to the hotel on our side (new high rise building). We would not have cared if the construction crew would have worked (VERY LOUDLY) just from 7 am to 10 or even 11 p.m. but NO, they work 24/365, Sundays as well....can you imagine the 3 am peep, peep, cloing, bom etc noises? There is now way the employees at the check-in would not have known about this. Surely I assume we may have been able to request and get another room. but we obviously did not find out after the first night, the next day was weekend which we thought they would not work, at least not through the night. Also we had everything set up in the hotel room all clothes in the cupboard, communication set-up etc. NOT GOOD
Read More
Lisa
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy to walk to Bund. Great views of Bund at night. Can walk to Bund/ Nanging Rd in 10-5 min. If you want a Pearl view ask them for this in the other wing. We enjoyed the Club dining morning and evening drinks. Very personal. More quiet than the very busy large buffet.
Andrew
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel in a great location and views from room were tremendous - had a small issue whereby we had a power cut (isolated to the room we were in) whereby the team at the hotel fixed as soon as we reported this then had on the following day the fridge break down (assume it was linked to the room tripping out) which again the team fixed after we reported this - great hotel , team were excellent (I suppose the fact the power tripped was not in the hotel control however it happened and did affect one of our days due to none of our equipment charging overnight for the day we had planned. Just to confirm though we would definitely stay at this hotel again if and when we revisit Shanghai
Read More
Sean patrick
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice building with an excellent staff who helped make our stay run smoothly.
You-Liang
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The facility should be three star hotel.
Mustafa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Samson
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff. Really accomodating and attentive from the welcome through to breakfast and leaving. Clean rooms. Great views of bund and pearl tower.
Gary
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Service in restaurants was a bit hit and miss
Wesley
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great!
Jitka
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic stay with gorgeous views, full size swimming pool and convenient location. Outstanding breakfast buffet.
amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved our stay! The bed was exceptionally comfortable and the room was clean and well serviced. View of the pearl river and bund from our room was magical, watching the city lights come alive every night. Hotel is about a 15 minute walk to main pedestrian street shopping but we enjoyed walking
ASHISH
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Expected 5 Star Hyatt with upgraded pearl Tower view room to have a Microwave and a coffee maker but there was none - very surpised such basic ammenities are in every 3 star motel in canada. The safety box was at the the lowest possible cabinet in washroom, you would have to sit on the floor of washroom to access that. View was excellent as expected and staff was fine, but a hotel of this stature should have basic ammenities. I don't think will be staying here again.
Read More
benito
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place great value
tototo
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

綺麗でした
ONG
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We book the bund view and requested for a high floor. staff says the check in would be after 3. Came back at 5 however was told to wait after 6. Manager was not very apologetic until we told him that we have a 3 yr old kid. Thou we got the high floor room in the end but the experience was ruined. The room was normal given the price. Not really spacious compared to our previous hotel. Will not book again.
Read More
hsiao
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This property is not really centrally located. We need to walk about 15 minutes 20 minutes to a market. Luckily, the streets, although very dark but safe in Shanghai. Taxi is cheap in Shanghai.
Meng Choo
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Overall, we did not have any specific negative feedback about the hotel itself. However we were disappointed with the pre-authorisation hold that was actually charged after we checked out despite us having pre-paid for the hotel. It's been close to a month and we still have not received the refunded amount. At check-in, we were informed that the RMB 2,000 deposit (USD300) was a temporary pre-authorization hold (not charge) for incidentals that would be released upon checkout. However, despite having prepaid for our rooms in full, this amount was actually charged to our card the day after we had already checked out. Furthermore, our check-in process took over an hour because the hotel was unable to retrieve our full reservation; staff could only locate two rooms despite our booking for three. This caused significant anxiety for my family and led to a substantial delay for a tour we had booked. This experience has been very frustrating and below the standards expected of a 5-star hotel!
Read More
Scott
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We boles this property to relax in the steam, sauna and jacuzzi after long days off sightseeing. We were disappointes when we went to use them and all 3 were out of order. Room was clean and tidy. Hotel felt more clinical than other hiteks we stayed in, the staff felt kore corporate and not friendly
Stephen
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A short walk to the Bund. Nice quiet area. Staff are very helpful and friendly.
Hengsi Wilson
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Spa was relaxing and staff was helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hyatt on the Bund, Shanghai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hyatt on the Bund, Shanghai

Number of reviews per page
20
40
Top reviews
Bodo
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel would earn a 4 to 5 star rating........BUT we did give a much lower one as there was a huge construction jobsite next to the hotel on our side (new high rise building). We would not have cared if the construction crew would have worked (VERY LOUDLY) just from 7 am to 10 or even 11 p.m. but NO, they work 24/365, Sundays as well....can you imagine the 3 am peep, peep, cloing, bom etc noises? There is now way the employees at the check-in would not have known about this. Surely I assume we may have been able to request and get another room. but we obviously did not find out after the first night, the next day was weekend which we thought they would not work, at least not through the night. Also we had everything set up in the hotel room all clothes in the cupboard, communication set-up etc. NOT GOOD
Read More
Lisa
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy to walk to Bund. Great views of Bund at night. Can walk to Bund/ Nanging Rd in 10-5 min. If you want a Pearl view ask them for this in the other wing. We enjoyed the Club dining morning and evening drinks. Very personal. More quiet than the very busy large buffet.
Andrew
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel in a great location and views from room were tremendous - had a small issue whereby we had a power cut (isolated to the room we were in) whereby the team at the hotel fixed as soon as we reported this then had on the following day the fridge break down (assume it was linked to the room tripping out) which again the team fixed after we reported this - great hotel , team were excellent (I suppose the fact the power tripped was not in the hotel control however it happened and did affect one of our days due to none of our equipment charging overnight for the day we had planned. Just to confirm though we would definitely stay at this hotel again if and when we revisit Shanghai
Read More
Sean patrick
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice building with an excellent staff who helped make our stay run smoothly.
You-Liang
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The facility should be three star hotel.
Mustafa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Samson
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff. Really accomodating and attentive from the welcome through to breakfast and leaving. Clean rooms. Great views of bund and pearl tower.
Gary
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Service in restaurants was a bit hit and miss
Wesley
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great!
Jitka
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic stay with gorgeous views, full size swimming pool and convenient location. Outstanding breakfast buffet.
amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved our stay! The bed was exceptionally comfortable and the room was clean and well serviced. View of the pearl river and bund from our room was magical, watching the city lights come alive every night. Hotel is about a 15 minute walk to main pedestrian street shopping but we enjoyed walking
ASHISH
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Expected 5 Star Hyatt with upgraded pearl Tower view room to have a Microwave and a coffee maker but there was none - very surpised such basic ammenities are in every 3 star motel in canada. The safety box was at the the lowest possible cabinet in washroom, you would have to sit on the floor of washroom to access that. View was excellent as expected and staff was fine, but a hotel of this stature should have basic ammenities. I don't think will be staying here again.
Read More
benito
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place great value
tototo
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

綺麗でした
ONG
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We book the bund view and requested for a high floor. staff says the check in would be after 3. Came back at 5 however was told to wait after 6. Manager was not very apologetic until we told him that we have a 3 yr old kid. Thou we got the high floor room in the end but the experience was ruined. The room was normal given the price. Not really spacious compared to our previous hotel. Will not book again.
Read More
hsiao
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This property is not really centrally located. We need to walk about 15 minutes 20 minutes to a market. Luckily, the streets, although very dark but safe in Shanghai. Taxi is cheap in Shanghai.
Meng Choo
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Overall, we did not have any specific negative feedback about the hotel itself. However we were disappointed with the pre-authorisation hold that was actually charged after we checked out despite us having pre-paid for the hotel. It's been close to a month and we still have not received the refunded amount. At check-in, we were informed that the RMB 2,000 deposit (USD300) was a temporary pre-authorization hold (not charge) for incidentals that would be released upon checkout. However, despite having prepaid for our rooms in full, this amount was actually charged to our card the day after we had already checked out. Furthermore, our check-in process took over an hour because the hotel was unable to retrieve our full reservation; staff could only locate two rooms despite our booking for three. This caused significant anxiety for my family and led to a substantial delay for a tour we had booked. This experience has been very frustrating and below the standards expected of a 5-star hotel!
Read More
Scott
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We boles this property to relax in the steam, sauna and jacuzzi after long days off sightseeing. We were disappointes when we went to use them and all 3 were out of order. Room was clean and tidy. Hotel felt more clinical than other hiteks we stayed in, the staff felt kore corporate and not friendly
Stephen
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A short walk to the Bund. Nice quiet area. Staff are very helpful and friendly.
Hengsi Wilson
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Spa was relaxing and staff was helpful
Number of reviews per page
20
40