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Jinmao Purelax Lijiang -The Unbound Collection by Hyatt

Hotels
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9.2
/10
Exceptional
101 reviews

What Guests Say About Their Stay

Lance

10.0
/ 10
Room was spacious and very comfortable. Food was pretty good. Service was excellent

Anita

10.0
/ 10
We enjoyed our stay very much! As our flight was early morning, the team organised breakfast bags for us upon departure. Issues were resolved promptly and efficiently. There are many places to eat close to the hotel. I would definitely stay here again

Chung Man

10.0
/ 10
This is a big property. It’s a nice place to relax. Few things can use some upkeeping but that goes with the age of the hotel.
In the Area
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No 8 Xiangjiang Road, Gucheng District, Gucheng, Lijiang, Yunnan, China, 674100

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Jinmao Purelax Lijiang Jinmao Purelax Lijiang -The Unbound Collection by Hyatt is a hotel is located at Gucheng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Jinmao Purelax Lijiang -The Unbound Collection by Hyatt

No 8 Xiangjiang Road, Gucheng District, Gucheng, Lijiang, Yunnan, China, 674100
Discover More Places
Lobby Jinmao Purelax Lijiang -The Unbound Collection by Hyatt
Lobby 2 Jinmao Purelax Lijiang -The Unbound Collection by Hyatt

Discover More About Jinmao Purelax Lijiang -The Unbound Collection by Hyatt

note: hotel was previously named Jinmao Purelax Lijiang

Location


Jinmao Purelax Lijiang -The Unbound Collection by Hyatt is a hotel is located at Gucheng.

About Jinmao Purelax Lijiang -The Unbound Collection by Hyatt

From business event to corporate gathering, Jinmao Purelax Lijiang -The Unbound Collection by Hyatt provides complete services and facilities that you and your colleagues need.

Jinmao Purelax Lijiang -The Unbound Collection by Hyatt is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is an ideal choice for you, novice to professional golfers.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Jinmao Purelax Lijiang -The Unbound Collection by Hyatt is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Jinmao Purelax Lijiang -The Unbound Collection by Hyatt.

All facilities in Jinmao Purelax Lijiang -The Unbound Collection by Hyatt

Swimming Pool Jinmao Purelax Lijiang -The Unbound Collection by Hyatt
Swimming Pool
Entertainment Facility Jinmao Purelax Lijiang -The Unbound Collection by Hyatt
Entertainment Facility
Fitness Center Jinmao Purelax Lijiang -The Unbound Collection by Hyatt
Fitness Center
Functional Hall Jinmao Purelax Lijiang -The Unbound Collection by Hyatt
Functional Hall
Common Space Jinmao Purelax Lijiang -The Unbound Collection by Hyatt
Common Space

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Barbecue
  • Garden
  • Fitness center
  • Health club
  • Shops
  • Spa
  • Sauna

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

Transportation

  • Limited parking
  • Limo or town car service
  • Bicycle storage

General

  • Banquet
  • Ballroom
  • Terrace

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Golf club
  • Fitness center

Food and Drinks

  • Breakfast

Accommodation Policy & General Information in Jinmao Purelax Lijiang -The Unbound Collection by Hyatt

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Jinmao Purelax Lijiang -The Unbound Collection by Hyatt
305
Number of floors in Jinmao Purelax Lijiang -The Unbound Collection by Hyatt
3
Another facilities in Jinmao Purelax Lijiang -The Unbound Collection by Hyatt
Romantic proposal packages, Indoor pool, Barbecue, Garden, Fitness center

Frequently asked question in Jinmao Purelax Lijiang -The Unbound Collection by Hyatt

What are available facilities at Jinmao Purelax Lijiang -The Unbound Collection by Hyatt?
There are top facilites at Jinmao Purelax Lijiang -The Unbound Collection by Hyatt such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Jinmao Purelax Lijiang -The Unbound Collection by Hyatt?
The standard check-in time at Jinmao Purelax Lijiang -The Unbound Collection by Hyatt is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Jinmao Purelax Lijiang -The Unbound Collection by Hyatt provide breakfast?
Yes, Jinmao Purelax Lijiang -The Unbound Collection by Hyatt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Jinmao Purelax Lijiang -The Unbound Collection by Hyatt?
Jinmao Purelax Lijiang -The Unbound Collection by Hyatt is a 5.0-star hotel.
How many floors does Jinmao Purelax Lijiang -The Unbound Collection by Hyatt have?
Jinmao Purelax Lijiang -The Unbound Collection by Hyatt has 3 floors.
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More Reviews from Other Guests in Jinmao Purelax Lijiang -The Unbound Collection by Hyatt

9.2
Exceptional
From 99 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

7.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Jinmao Purelax Lijiang -The Unbound Collection by Hyatt

Number of reviews per page
20
40
Top reviews
Aarti
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Quiet and large property with helpful staff. Particularly Jennifer and Susan. Breakfast was a large selection of food and drinks. Spa was good and on property restaurants also good
Sandy
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel location is closer to Shuhe township but the affordable DiDi taxi transports make other places highly accessible. The gym and pool access was not clearly labelled and we have to figure out an alternative way to access them. The staff are friendly and breakfast comprises a good variety of food, delicious too! Our room is located next to a restaurant that is under renovation so the noise at times during the day was not pleasant. The room is very spacious and comfortable. Overall, the stay is lovely.
Read More
Spencer
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Wonderful room and staff. Beautiful property,
Lance
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Room was spacious and very comfortable. Food was pretty good. Service was excellent
Anita
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

We enjoyed our stay very much! As our flight was early morning, the team organised breakfast bags for us upon departure. Issues were resolved promptly and efficiently. There are many places to eat close to the hotel. I would definitely stay here again
Chung Man
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

This is a big property. It’s a nice place to relax. Few things can use some upkeeping but that goes with the age of the hotel.
John
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

Spacious room. The hotel was quiet, in fact too quiet it felt like a ghost town. The shopping area located inside the property was all closed and locked up, and you don't see that many guests around. Service was subpar, definitely not Hyatt's standards.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

The Property is beautiful. The service by staff is not so great. When arrived , no staff to welcome or help with luggage. Arrived 3pm time slot. During departure 5am - also no one to help and say good bye. StAff is sleepy - not sure if is due to low season and not so many people.
Philippe
icon-with Partner
with Partner
10.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Loved the mountain view. Very large and comfortable rooms. Highly recommended.
Anthony
10.0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

Highly recommend, would definitely stay again. Room was large and lovely. the hotel dining was excellent. Only issues were that I couldn't get a cocktail at the bar as it was a beer-only night. Also, the breakfast started at 0630 which I had to miss as I had to leave for an early flight. There was no in-room breakfast available.
Read More
Jack
8.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Nice hotel, but the location too far from the old town, the staff need more tranning, book the room from Expedia app. After arrived the hotel, the front desk can’t find the reservation, been waiting for almost 2 hours. Finally I Have to told the staff contect thier reserve department, after they confirm the reservation, have to wait for room clean, the staff don’t feel sorry in holetime.
Read More
fonnn
10.0
/10
Reviewed 436 week(s) ago

Expedia Group verified review

Good hotel but a location is far from Shuhe old town(walk around 15-20 mins). From Shuhe old town to hotel-- hard to find a taxi.
B&B Travels
6.0
/10
Reviewed 439 week(s) ago

Expedia Group verified review

We stayed at this hotel for 3 nights. It is a beautiful property with nice rooms. However, during our stay, there was a lack of facilities for guests. Pool was closed without prior notice and the advertised game room cannot even be considered as such. The Chinese restaurant is the most disappointing part of this hotel. The food is not great for the prices they are charging. The service was non-existent at the restaurant. We had to ask for everything and the staff did not anticipate any of our requests. However, when we voiced this to the hotel, they were apologetic and tried to make it right.
Read More
John
10.0
/10
Reviewed 448 week(s) ago

Hotels.com verified review

Great hotel. Beautiful surroundings. Courteous and friendly staff. Excellent facilities.
Lee Ping
icon-Family
Family
10.0
/10
Reviewed 451 week(s) ago

Hotels.com verified review

Awesome!
MINH GIOAN
icon-Family
Family
8.0
/10
Reviewed 454 week(s) ago

Hotels.com verified review

huge hotel,spreading on a large area. The room, although quite far from the lobby and restaurant, is nice and comfortable, staff well trained to provide a good customer service, complementary transport to the airport. overall, a pleasant stay. just a note: hotel not close to commercial areas. But taxi is cheap
Fred
10.0
/10
Reviewed 456 week(s) ago

Expedia Group verified review

Very good service, excellent breakfast, attractive layout and facilities best shower in Asia
Bob
10.0
/10
Reviewed 457 week(s) ago

Expedia Group verified review

Full disclosure: I am a non-Asian American traveling alone in China with limited Chinese skills. When faced with 'issues', I rate the hotel staff by how much they work with me to resolve the problem. Travelers without Chinese skills will still find it very easy to work with hotel staff, especially in the restaurant and tea house. First, I got lost coming back to the Jade Dragon Snow Mountain Tourist Service Center. To make an hour ordeal simple, I got off at the wrong bus stop and no one there spoke English. HOWEVER, several phone calls later (yes, I had a Must Have Chinese phone number), two different managers and 4 different language levels and I was back where I belonged. A HUGE shout-out to the staff of the Hyatt Mountain Lodge for coming to my rescue. The smile I found on a selfie I took told it all - I forgot about everything except enjoying the moment. Yes, you could stay here a month leisurely enjoying all the sights and it would not be a wasted 30 days, I only had three. The hotel has a bus from Lijiang City to the Mountain Lodge. From there you take a small shuttle close to the tourist center. A bus from there (don't forget to buy some oxygen first), then on to the cable car. Once off the car, steps take you to the 15,300+ feet platform in the picture (4680m). Don't try to rush this, it is a climb up and down that takes quite a while. Maybe I can setup a Go Fund Me for my next trip!
Read More
Deepak
icon-with Partner
with Partner
10.0
/10
Reviewed 467 week(s) ago

Hotels.com verified review

Pretty as heaven. Stayed in the king room with a view. Service at the hotel was fantastic. Staff spoke good enough English to be understood. Lovely restaurants which offered good food and wine with eager staff to help explain the menu. Sophia at the Chinese restaurant was our saviour. Gym was decent enough to sweat it out and the rooms were well appointed looked after well with an abundant supply of water. Remember China is not coffee drinking nation So most coffee are mild. Location it seems cutoff but that's the beauty - you walk ten to fifteen minutes and you are in the magical old tow of Shuhe old town and a few minutes in the other side you are in the new Lijiang part with access to all local shops and restaurants . As I the concierge for directions and don't be misled that you are no where near civilization .Would I stay here again - the answer is Yes.
Read More
James
icon-with Partner
with Partner
10.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

A stunning property. True 5-star
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Jinmao Purelax Lijiang -The Unbound Collection by Hyatt

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 99 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

7.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Jinmao Purelax Lijiang -The Unbound Collection by Hyatt

Number of reviews per page
20
40
Top reviews
Aarti
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Quiet and large property with helpful staff. Particularly Jennifer and Susan. Breakfast was a large selection of food and drinks. Spa was good and on property restaurants also good
Sandy
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel location is closer to Shuhe township but the affordable DiDi taxi transports make other places highly accessible. The gym and pool access was not clearly labelled and we have to figure out an alternative way to access them. The staff are friendly and breakfast comprises a good variety of food, delicious too! Our room is located next to a restaurant that is under renovation so the noise at times during the day was not pleasant. The room is very spacious and comfortable. Overall, the stay is lovely.
Read More
Spencer
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Wonderful room and staff. Beautiful property,
Lance
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Room was spacious and very comfortable. Food was pretty good. Service was excellent
Anita
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

We enjoyed our stay very much! As our flight was early morning, the team organised breakfast bags for us upon departure. Issues were resolved promptly and efficiently. There are many places to eat close to the hotel. I would definitely stay here again
Chung Man
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

This is a big property. It’s a nice place to relax. Few things can use some upkeeping but that goes with the age of the hotel.
John
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

Spacious room. The hotel was quiet, in fact too quiet it felt like a ghost town. The shopping area located inside the property was all closed and locked up, and you don't see that many guests around. Service was subpar, definitely not Hyatt's standards.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

The Property is beautiful. The service by staff is not so great. When arrived , no staff to welcome or help with luggage. Arrived 3pm time slot. During departure 5am - also no one to help and say good bye. StAff is sleepy - not sure if is due to low season and not so many people.
Philippe
icon-with Partner
with Partner
10.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Loved the mountain view. Very large and comfortable rooms. Highly recommended.
Anthony
10.0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

Highly recommend, would definitely stay again. Room was large and lovely. the hotel dining was excellent. Only issues were that I couldn't get a cocktail at the bar as it was a beer-only night. Also, the breakfast started at 0630 which I had to miss as I had to leave for an early flight. There was no in-room breakfast available.
Read More
Jack
8.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Nice hotel, but the location too far from the old town, the staff need more tranning, book the room from Expedia app. After arrived the hotel, the front desk can’t find the reservation, been waiting for almost 2 hours. Finally I Have to told the staff contect thier reserve department, after they confirm the reservation, have to wait for room clean, the staff don’t feel sorry in holetime.
Read More
fonnn
10.0
/10
Reviewed 436 week(s) ago

Expedia Group verified review

Good hotel but a location is far from Shuhe old town(walk around 15-20 mins). From Shuhe old town to hotel-- hard to find a taxi.
B&B Travels
6.0
/10
Reviewed 439 week(s) ago

Expedia Group verified review

We stayed at this hotel for 3 nights. It is a beautiful property with nice rooms. However, during our stay, there was a lack of facilities for guests. Pool was closed without prior notice and the advertised game room cannot even be considered as such. The Chinese restaurant is the most disappointing part of this hotel. The food is not great for the prices they are charging. The service was non-existent at the restaurant. We had to ask for everything and the staff did not anticipate any of our requests. However, when we voiced this to the hotel, they were apologetic and tried to make it right.
Read More
John
10.0
/10
Reviewed 448 week(s) ago

Hotels.com verified review

Great hotel. Beautiful surroundings. Courteous and friendly staff. Excellent facilities.
Lee Ping
icon-Family
Family
10.0
/10
Reviewed 451 week(s) ago

Hotels.com verified review

Awesome!
MINH GIOAN
icon-Family
Family
8.0
/10
Reviewed 454 week(s) ago

Hotels.com verified review

huge hotel,spreading on a large area. The room, although quite far from the lobby and restaurant, is nice and comfortable, staff well trained to provide a good customer service, complementary transport to the airport. overall, a pleasant stay. just a note: hotel not close to commercial areas. But taxi is cheap
Fred
10.0
/10
Reviewed 456 week(s) ago

Expedia Group verified review

Very good service, excellent breakfast, attractive layout and facilities best shower in Asia
Bob
10.0
/10
Reviewed 457 week(s) ago

Expedia Group verified review

Full disclosure: I am a non-Asian American traveling alone in China with limited Chinese skills. When faced with 'issues', I rate the hotel staff by how much they work with me to resolve the problem. Travelers without Chinese skills will still find it very easy to work with hotel staff, especially in the restaurant and tea house. First, I got lost coming back to the Jade Dragon Snow Mountain Tourist Service Center. To make an hour ordeal simple, I got off at the wrong bus stop and no one there spoke English. HOWEVER, several phone calls later (yes, I had a Must Have Chinese phone number), two different managers and 4 different language levels and I was back where I belonged. A HUGE shout-out to the staff of the Hyatt Mountain Lodge for coming to my rescue. The smile I found on a selfie I took told it all - I forgot about everything except enjoying the moment. Yes, you could stay here a month leisurely enjoying all the sights and it would not be a wasted 30 days, I only had three. The hotel has a bus from Lijiang City to the Mountain Lodge. From there you take a small shuttle close to the tourist center. A bus from there (don't forget to buy some oxygen first), then on to the cable car. Once off the car, steps take you to the 15,300+ feet platform in the picture (4680m). Don't try to rush this, it is a climb up and down that takes quite a while. Maybe I can setup a Go Fund Me for my next trip!
Read More
Deepak
icon-with Partner
with Partner
10.0
/10
Reviewed 467 week(s) ago

Hotels.com verified review

Pretty as heaven. Stayed in the king room with a view. Service at the hotel was fantastic. Staff spoke good enough English to be understood. Lovely restaurants which offered good food and wine with eager staff to help explain the menu. Sophia at the Chinese restaurant was our saviour. Gym was decent enough to sweat it out and the rooms were well appointed looked after well with an abundant supply of water. Remember China is not coffee drinking nation So most coffee are mild. Location it seems cutoff but that's the beauty - you walk ten to fifteen minutes and you are in the magical old tow of Shuhe old town and a few minutes in the other side you are in the new Lijiang part with access to all local shops and restaurants . As I the concierge for directions and don't be misled that you are no where near civilization .Would I stay here again - the answer is Yes.
Read More
James
icon-with Partner
with Partner
10.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

A stunning property. True 5-star
Number of reviews per page
20
40