Shantou Marriott Hotel

Hotels
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9.4
/10
Exceptional
75 reviews

What Guests Say About Their Stay

Ying

10.0
/ 10
Excellent facility and great condition of all hardwares. Staff are friendly too.

Alonso Luis

10.0
/ 10
The room very good, the bathroom really good, the view amazing. Just the breakfast need more western options.

Wyndham Ming Hym

10.0
/ 10
Very nice modern decor, very clean. Location is not the most convenient but nice view for the seaview rooms.
In the Area
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No. 28, Zhucheng Road, Longhu District, Longhu, Shantou, Guangdong, China, 515041

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Shantou Marriott Hotel is a good choice when you are visiting Longhu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shantou Marriott Hotel

No. 28, Zhucheng Road, Longhu District, Longhu, Shantou, Guangdong, China, 515041
Discover More Places
Lobby Shantou Marriott Hotel
Lobby 2 Shantou Marriott Hotel

Discover More About Shantou Marriott Hotel

Location


Staying at Shantou Marriott Hotel is a good choice when you are visiting Longhu.

About Shantou Marriott Hotel

From business event to corporate gathering, Shantou Marriott Hotel provides complete services and facilities that you and your colleagues need.

Shantou Marriott Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Shantou Marriott Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shantou Marriott Hotel.

All facilities in Shantou Marriott Hotel

Bar, Cafe and Lounge Shantou Marriott Hotel
Bar, Cafe and Lounge
Swimming Pool Shantou Marriott Hotel
Swimming Pool
Entertainment Facility Shantou Marriott Hotel
Entertainment Facility
Fitness Center Shantou Marriott Hotel
Fitness Center
Functional Hall Shantou Marriott Hotel
Functional Hall

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Garden
  • Fitness center
  • Steam room

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Meeting rooms
  • Conference rooms

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Transportation

  • Bicycle rental

Accommodation Policy & General Information in Shantou Marriott Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shantou Marriott Hotel
315
Another facilities in Shantou Marriott Hotel
Laundry service, Luggage storage, Porter, 24-hour Receptionist, Concierge

Frequently asked question in Shantou Marriott Hotel

What are available facilities at Shantou Marriott Hotel?
There are top facilites at Shantou Marriott Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shantou Marriott Hotel?
The standard check-in time at Shantou Marriott Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Shantou Marriott Hotel provide breakfast?
Yes, Shantou Marriott Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shantou Marriott Hotel?
Shantou Marriott Hotel is a 5.0-star hotel.
How many rooms are available at Shantou Marriott Hotel?
Shantou Marriott Hotel has 315 rooms in total.
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More Reviews from Other Guests in Shantou Marriott Hotel

9.4
Exceptional
From 70 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Shantou Marriott Hotel

Number of reviews per page
20
40
Top reviews
Alfred
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel is good, but the staff requires more training. I spent more than usual time in checking in and checking out.
Ying
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent facility and great condition of all hardwares. Staff are friendly too.
Fong Lai
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Room is big, clean and new. Staff are friendly. Love this hotel
Jiayi
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Room fit out was average and poor noise control.
Alonso Luis
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The room very good, the bathroom really good, the view amazing. Just the breakfast need more western options.
Robert
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The staff and amenities are amazing
Erica
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Overall very pleasant stay at the hotel, but food quality at the breakfast buffet needs to improved. Staff needs better training. Teabags at breakfast buffet are not available unless you asked, they are stored inside the cabinet where only staff can reach. Food quality is not good for 5 stars hotel and at that price.
Erica
icon-Business Family
Business Family
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

This is our second stay at this hotel and both times we had the same problem with the key card not opening the door. Either there is a problem with their system, or the staff did not properly activate the key card access. Needs improvement.
Wyndham Ming Hym
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Very nice modern decor, very clean. Location is not the most convenient but nice view for the seaview rooms.
CHEN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

very new and clean property. Best view cause all the rooms are over at least 27th floor. Good quaility food and enough options
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Short taxi ride to the Shantou High Speed Rail Station. Though the hotel is a little out of the way for the city centre, little to nothing in the way of shopping facilities in the immediate vicinity. More than a little surprised that I had to pay a 3000 RMB deposit upon arrival, seeing as I had already paid the full price of my 3 night stay in advance. Had a full reimbursement to my bank account later in the day when I checked out. Just a "strange" set up, guess they worried I might disappear with the bed or the TV. Concierge and doorman very helpful with advice and guidance on local travel, sights etc.
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Tarisa
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Pleasant stay, room was clean and comfortable
Lee
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

This is a super great 5* hotel in such a small city. My 1st experience in my hometown city with a 5* hotel.
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Staff are very helpful and friendly
Tianhua
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing Stay at Shantou Marriott! Perfect experience from start to finish. The hotel is brand new, stylish, and the city views from the high floors are stunning. Big thank you to Phoebe at the Executive Lounge for her amazing hospitality, and the front desk team for their smooth, friendly service. The live band at the lounge was also a great highlight! 10/10 would recommend, and we will absolutely stay here again when we come back to Shantou
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Sharon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

比起上一次我們入住時,酒店硬件明顯折舊了不少,房間內的地氈污跡比比皆是,當然地氈可以更換,其他硬件上的仍然是不錯,最後入住期間因為有大風大雨,其中一扇窗酒店打開過沒有關緊,漏風之餘還滲水。 是次入住,最難受的是安排了一間住客抽過煙的房間,我們入門時,門窗都是打開的,還有一部空氣清新機在運作,太難受,要求酒店換房後,雖然安排較高樓層,但這間房間亦有煙味,後來我們自行了解來源,是旁邊的相連房間,一直在抽煙,煙霧透過門縫,滲入我們的客廳,難受不已,但不想再浪費時間再更換房間,就要求了空氣清新機作罷。 整體而言軟件上職員的態度等等,也是值得推薦,當然我們亦有期望在五星酒店的層次上,在我們投訴第二次時,他們會主動為我們更換房間,而不是只安排一部空氣清新機。
Melanie
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The best experience I had in a hotel in China
Man Lai Fay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

自助餐早餐非好
TSZ YING
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

設施裝修還不錯,但是服務人員的外表管理以及服務態度實在是有待提高,感覺比起深圳的都差很多。各種對待客人的說話語氣及親切度是完全不夠,也沒有什麼笑容,
Wai Kuen
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

由入住酒店就能感觉客服一流,有效率有質素,在lobby 的餐厅遇到的一位女经理,她的待客能力真的很好,令客人享受到這個酒店品牌的服务理念,多謝。
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Shantou Marriott Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 70 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shantou Marriott Hotel

Number of reviews per page
20
40
Top reviews
Alfred
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel is good, but the staff requires more training. I spent more than usual time in checking in and checking out.
Ying
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent facility and great condition of all hardwares. Staff are friendly too.
Fong Lai
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Room is big, clean and new. Staff are friendly. Love this hotel
Jiayi
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Room fit out was average and poor noise control.
Alonso Luis
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The room very good, the bathroom really good, the view amazing. Just the breakfast need more western options.
Robert
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The staff and amenities are amazing
Erica
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Overall very pleasant stay at the hotel, but food quality at the breakfast buffet needs to improved. Staff needs better training. Teabags at breakfast buffet are not available unless you asked, they are stored inside the cabinet where only staff can reach. Food quality is not good for 5 stars hotel and at that price.
Erica
icon-Business Family
Business Family
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

This is our second stay at this hotel and both times we had the same problem with the key card not opening the door. Either there is a problem with their system, or the staff did not properly activate the key card access. Needs improvement.
Wyndham Ming Hym
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Very nice modern decor, very clean. Location is not the most convenient but nice view for the seaview rooms.
CHEN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

very new and clean property. Best view cause all the rooms are over at least 27th floor. Good quaility food and enough options
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Short taxi ride to the Shantou High Speed Rail Station. Though the hotel is a little out of the way for the city centre, little to nothing in the way of shopping facilities in the immediate vicinity. More than a little surprised that I had to pay a 3000 RMB deposit upon arrival, seeing as I had already paid the full price of my 3 night stay in advance. Had a full reimbursement to my bank account later in the day when I checked out. Just a "strange" set up, guess they worried I might disappear with the bed or the TV. Concierge and doorman very helpful with advice and guidance on local travel, sights etc.
Read More
Tarisa
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Pleasant stay, room was clean and comfortable
Lee
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

This is a super great 5* hotel in such a small city. My 1st experience in my hometown city with a 5* hotel.
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Staff are very helpful and friendly
Tianhua
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing Stay at Shantou Marriott! Perfect experience from start to finish. The hotel is brand new, stylish, and the city views from the high floors are stunning. Big thank you to Phoebe at the Executive Lounge for her amazing hospitality, and the front desk team for their smooth, friendly service. The live band at the lounge was also a great highlight! 10/10 would recommend, and we will absolutely stay here again when we come back to Shantou
Read More
Sharon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

比起上一次我們入住時,酒店硬件明顯折舊了不少,房間內的地氈污跡比比皆是,當然地氈可以更換,其他硬件上的仍然是不錯,最後入住期間因為有大風大雨,其中一扇窗酒店打開過沒有關緊,漏風之餘還滲水。 是次入住,最難受的是安排了一間住客抽過煙的房間,我們入門時,門窗都是打開的,還有一部空氣清新機在運作,太難受,要求酒店換房後,雖然安排較高樓層,但這間房間亦有煙味,後來我們自行了解來源,是旁邊的相連房間,一直在抽煙,煙霧透過門縫,滲入我們的客廳,難受不已,但不想再浪費時間再更換房間,就要求了空氣清新機作罷。 整體而言軟件上職員的態度等等,也是值得推薦,當然我們亦有期望在五星酒店的層次上,在我們投訴第二次時,他們會主動為我們更換房間,而不是只安排一部空氣清新機。
Melanie
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The best experience I had in a hotel in China
Man Lai Fay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

自助餐早餐非好
TSZ YING
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

設施裝修還不錯,但是服務人員的外表管理以及服務態度實在是有待提高,感覺比起深圳的都差很多。各種對待客人的說話語氣及親切度是完全不夠,也沒有什麼笑容,
Wai Kuen
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

由入住酒店就能感觉客服一流,有效率有質素,在lobby 的餐厅遇到的一位女经理,她的待客能力真的很好,令客人享受到這個酒店品牌的服务理念,多謝。
Number of reviews per page
20
40