What do past guests say about Sheraton Haikou Hotel?

Sheraton Haikou Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Sheraton Haikou Hotel

Name: Sheraton Haikou Hotel
Address: No. 136 Binhai Avenue, Xiuying District, Haikou, Hainan, China, 570311, No. 136 Binhai Avenue, Xiuying District, Hainan, 570311, China
Rating: 8

Others

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8.0

/10

Very Good

40 reviews

What Guests Say About Their Stay

Halima

10.0

/ 10

Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire

Sharell

10.0

/ 10

Beautiful Hotel. We wished we had been able to stay more than one night. The rooms are lovely, with a deep jetted tub and separate spacious shower. The beds in China are known to be rock hard; these were better and we got a comfortable night's sleep. The grounds are tropically beautiful. Many pools and hot tubs for guests to enjoy. We enjoyed the evening entertainment while having a drink in their lounge/lobby. Kudos to one of the young gentleman employees named Edison. He answered many questions for us and even handled getting us tickets for the train to Sanya. We would definitely recommend this hotel for beauty and service. And through Hotels.com, the price was outrageously affordable!

Peter

10.0

/ 10

Hainan has been labeled China's Hawaii, and on a recent business trip to Guangzhou, I decided to spend the weekend in Haikou (about a 1 hr flight from Guangzhou). While Hainan and Haikou does not come close to Hawaii either in beauty or amenities, the Sheraton Haikou Resort, located on Holiday Beach, a 3 mile long beach to the west of Haikou, is a world-class resort. The grounds are beautifully landscaped. with easy access to the beach. The rooms are nicely decorated and have many touches one would expect to find in a luxury boutique hotel (e.g. free standing "designer" bathtub). Good restaurants, and one of the best breakfasts I've had while in China. The spa has a mineral hot spring that's fed from a source 700 meters below the ground.

In the Area

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No. 136 Binhai Avenue, Xiuying District, Haikou, Hainan, China, 570311

Main Facilities

Restaurant

24-Hour Front Desk

Staying at Sheraton Haikou Hotel is a good choice when you are visiting Haikou. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Sheraton Haikou Hotel

No. 136 Binhai Avenue, Xiuying District, Haikou, Hainan, China, 570311

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Discover More About Sheraton Haikou Hotel

Location
Staying at Sheraton Haikou Hotel is a good choice when you are visiting Haikou.

About Sheraton Haikou Hotel

From business event to corporate gathering, Sheraton Haikou Hotel provides complete services and facilities that you and your colleagues need.

Sheraton Haikou Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Sheraton Haikou Hotel, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Sheraton Haikou Hotel.

All facilities in Sheraton Haikou Hotel

Swimming Pool

Entertainment Facility

Lobby

Exterior

Others

Things to Do

Picnic area

Transportation

Car rental
Security

Accessibilty

Disabled access friendly

Public Facilities

Room service
Coffee shop
Safety deposit box

Hotel Services

Newspaper in lobby
Express check-in
Express check-out
Multilingual staff
24-hour Receptionist
Money changer

Sports and Recreations

Game room

Accommodation Policy & General Information in Sheraton Haikou Hotel

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

12:00 - 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time	From 15:00 - to 12:00 - 12:00
Available rooms at Sheraton Haikou Hotel	305
Number of floors in Sheraton Haikou Hotel	5
Another facilities in Sheraton Haikou Hotel	Picnic area, Car rental, Security, Disabled access friendly, Room service

Frequently asked question in Sheraton Haikou Hotel

What are available facilities at Sheraton Haikou Hotel?

There are top facilites at Sheraton Haikou Hotel such as Restaurant, 24-Hour Front Desk. (some may require extra charges)

What is normal check-in & check-out time at Sheraton Haikou Hotel?

The standard check-in time at Sheraton Haikou Hotel is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00

What is the star rating of Sheraton Haikou Hotel?

Sheraton Haikou Hotel is a 5.0-star hotel.

How many floors does Sheraton Haikou Hotel have?

Sheraton Haikou Hotel has 5 floors.

How many rooms are available at Sheraton Haikou Hotel?

Sheraton Haikou Hotel has 305 rooms in total.

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More Reviews from Other Guests in Sheraton Haikou Hotel

Overall Ratings & Reviews Sheraton Haikou Hotel

Traveloka (1)

Other sources (39)

8.0

Very Good

From 39 reviews

Cleanliness

8.4

Room Comfort

8.4

Location

7.6

Service and Facilites

8.2

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Traveler Reviews Sheraton Haikou Hotel

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Top reviews

Halima

10.0

/10

Reviewed 262 week(s) ago

Hotels.com verified review

Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire

Michael

Business

8.0

/10

Reviewed 358 week(s) ago

Hotels.com verified review

The hotel is probably aiming mostly for the beachfront resort vibe. My room was huge, airy, with a great balcony, and a comfortable bed. The pool and hot tubs were nice, when they were open, but didn't care much for the restaurant quality for dinner (the Chinese place, every other similar meal in Hainan that I had was far better). Breakfast was a huge multi-cultural spread, but ran out of plates and working espresso machines on the weekend. After 10pm the pool has signs that say "closed, swim at your own risk" but they mean the first part (closed) and not that you can swim (yelled at). So, I liked it, there are some criticisms above, but it's a nice place and the weekday pricing was quite good.

Verified traveler

Friends and Family with Friends

6.0

/10

Reviewed 359 week(s) ago

Hotels.com verified review

well is a nice around hotel but facilities are kind of little outdated and most the food in the hotel is overprice. staff are very kind but somewhat they are working very slow.

Verified traveler

Friends and Family Family

8.0

/10

Reviewed 369 week(s) ago

Hotels.com verified review

Definitely an older resort but seems like they’re in the process of renovating it slowly. Regardless it is located right by the water and has a nice infinity pool surrounded with lush greens that makes it a comfortable get away. The breakfast was also great and had many options.

Steve

Business and Leisure Family

2.0

/10

Reviewed 410 week(s) ago

Expedia Group verified review

Spacious building, beautiful hallway, nice beach, beautiful street!

Umar

8.0

/10

Reviewed 579 week(s) ago

Hotels.com verified review

delightful stay

KELLY

6.0

/10

Reviewed 623 week(s) ago

Expedia Group verified review

I HAD BOOKED THREE ROOMS FOR ME AND MY FAMILY. HOWEVER, THEY WOULDN'T BE ABLE TO ARRANGE ROOMS TOGETHER. THIS HOTEL HAS EAST WING AND WEST WING AND THE WINGS ARE NOT CONNECTED ON SOME FLOORS. THIS IS A BIT TROUBLESOME SINCE WE HAVE KIDS. THE CHINESE RESTAURANT WAS VERY SLOW SERVING FOOD. THE BEACH WAS NOT SETUP AS THE PICTURE SHOWN. NO BEACH UMBRELLA AND CHAIR AND LIFE GUARD....

Mac

8.0

/10

Reviewed 652 week(s) ago

Expedia Group verified review

I came here with my partner to spend some time alone. And I think the hotel was perfect for the purpose. The room was reasonably priced, while it was comfortable and clean. The environment was peaceful and quiet to allow for plenty of time to reflect and relax. The facilities weren't wide in variety but sufficient. The hotel tried their best to provide good customer service. The English level on the whole was a bit weak, but those key points of contact were very helpful and courteous. The funny thing I found was that communication by Cantonese was a lot more smoother than with English. The speed at which the food is served in the restaurant can be a bit slow, so it is not really a place for a rush or quick bite. I think the in restaurant speed was almost the same as the room service timing. The location is far from the city and the airport, so be prepared to arrange a private driver or spend a little bit on taxis. That is why the location is good for rest and relaxation.

Jacques

4.0

/10

Reviewed 745 week(s) ago

Expedia Group verified review

Hotel is kind of run down but perhaps that is to be expected in China with so much humidity. Jade restaurant was awful. Breeze buffet was okay. Breakfast buffet are best. Pool okay, beach is pretty sad. Staff is okay. Not much English spoken. The room was very nice and comfortable and well taken care of.

pooh

6.0

/10

Reviewed 805 week(s) ago

Hotels.com verified review

The hotel itself is good but the staff quality is poor!!!!!!!!! nothing seemed to be going right with my stay in the hotel. Poor service at the lobby cafe when we had our high tea. No one seems to be able to speak English. It is hot inside the restaurants! Internet access is not free even it is not wifi service! There is nothing in the hotel neighbourhood.........oh well.....not a pleasant stay! The best thing is the pool. When charging such a high price for a nite's stay, it is not worth the money!

Sharell

10.0

/10

Reviewed 819 week(s) ago

Hotels.com verified review

Peter

10.0

/10

Reviewed 825 week(s) ago

Expedia Group verified review

10.0

/10

Reviewed 908 week(s) ago

Expedia Group verified review

Sheraton resort Haikou is a surprisingly comfortable, well kept, 5 star accommodation. It's people are friendly, attentive, and make sure your stay is a pleasant one. English is spoken by much of the staff which makes it nice if your Chinese is limited. It has an excellent pool area, beach and more. We will definitely make a return trip.

Kan

Business and Leisure

10.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Completely resort atmosphere!!

christian

Business

8.0

/10

Reviewed 260 week(s) ago

Hotels.com verified review

Limite pour avoir des informations.

HaoHsin

Business

8.0

/10

Reviewed 351 week(s) ago

Hotels.com verified review

房间隔音较差。

Verified traveler

Friends and Family with Friends

10.0

/10

Reviewed 359 week(s) ago

Hotels.com verified review

去看花花演唱會選了這家，很漂亮的酒店

Adem

Family

8.0

/10

Reviewed 388 week(s) ago

Hotels.com verified review

sauberes Hotel, guter Service, haben ein update bekommen, western Frühstück nicht so reichhaltig - eine käsesorte und keine Wurst.

Family

10.0

/10

Reviewed 406 week(s) ago

Hotels.com verified review

很舒適的酒店，很優美的環境，泳池太捧了！附近有遠大購物中心，大型超市，食店應有盡有，很理想！

Verified traveler

4.0

/10

Reviewed 514 week(s) ago

Expedia Group verified review

Laut und stinkend, wenig Essensangebot da kaum belegt, können wir Geld zurückfordern, hab Ihnen sofort berichtet, aber bisher keine Antwort

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.