The Westin Wuhan Wuchang

環境與服務的素質都好。

Very convenient locations

Amazing as usual

I had an issue at first because my room was too hot, but the manager was very kind and quickly found another room for me that stayed at 20°C. Thank you for the good service.

It was the best hotel in Wuhan after stayed in 4 days Sheraton , I think this hotel was better with view and food wise

Clean room, spacious

Very nice

very good!!

Room was great. Food horrible

Great place for staying

Very bad internet service tv in the suite making noise

The hardware of the hotel seems excellent. You can see the budget allocated to those facilities. But their team looks not well trained and lead the “software” of hotel didn’t catch up.

We stayed there for two nights and had terrible experience in the middle of the night. At around 1am, the ceiling lights were turned on by itself! We were terrified because the lights were right above your head and were extremely bright! We turned it off manually immediately, however it went back on within 5 minutes. And then we turned it off again, and it randomly turned on again! This kept going on and on for half an hour. We tried everything before calling the front desk for help, but unfortunately was told that there's nothing they could do. We paid for a five stars hotel but couldn't get a minimal sleep at night. The next day, nobody reached out, nobody came to fix the lights, it was like nothing happened. They eventually changed a room for us upon our strong request, but the overall experience was terrible. We definitely won't go back or recommend anyone to stay in this hotel in the future.

We were denied access to the lounge area! The toilet smelled of sewage.

Next to the best restaurant in Wuhan. Amazing facilities. Even walkable to the classics Wuhan Yangtze River bridge, what a fun and beautiful experience!

The staff are just doing their jobs and without enthusiasm. Breakfast was just ok and service was not up to five star level. Location is fine, I would say this is not up to Westin I stayed elsewhere but I would still recommend.

Overall excellent. Only one thing is that the elevators always has kitchen smell.

这个酒店是我们在武汉旅行时的第一选择， 疫情之前多次入住过。 在其它季节都还不错， 疫情之后的第一次入住， 是冬天的体验。 有一个值得注意的地方就是晩上房间温度太高，也或者是被子太厚，床垫也似乎太软，让人感觉太热而难以入眠。希望以后有所改进。

My family and I stayed at this hotel and we loved it. The rooms were very nice and well appointed. Service was proactive and great. My only complaint is that the room was too warm, and there was no way to reduce the heating because it was set centrally. It was way too hot to sleep with the blanket. Otherwise, the stay was great.

Very convenient and clean. Stuff is friendly.