Hotel Jägerhorn

Wonderful experience, clean, friendly, great location, and very festive.

Wonderful old hotel, very friendly and helpful staff - great location - great breakfast

Excellent customer service great location.

Clean room, very nice staff, close to everywhere, and more

Fantastic location with great airport pickup option. Staff was very nice. Our bed was extremely comfortable and the bathroom well sized with good amenities. Our room was quiet and we were there on a weekend. Breakfast was average. There wasn't an elevator, which was a little difficult but not terrible.

We enjoyed every thing about this hotel- staff, location, shampoo/soap/lotion and especially breakfast. Be aware that the hotel fronts onto a no drive street and has no elevator. Thus schlepping bags could be a chore if your’s are big & bulky and/or you’re physically compromised. The parking space is located a short distance…maybe a block from hotel.

Nice hotel in the center of the tourist area of Zagreb. Quiet, comfortable with a nice breakfast buffet. Staff at desk were very helpful and friendly. Cafe/bar is a nice hang.

I am not sure how this property has so many excellent ratings. It is a DUMP!! So outdated and just old. The bed must be as old at the hotel, because it was the most uncomfortable thing I have ever slept on. The tv literally did not work properly to manage to watch any stations, there is no elevator which is fine, but then there really is noone to help with luggage either. I would not recommend staying here. The ONLY thing I enjoyed was the breakfast, but again that was limited and they served the exact same thing every single day.

The front desk staff were so friendly and helpful. The coffee was amazing and the location was convenient. We would definitely stay there again.

The location of the hotel is top notch. You can walk out the back door and right up to the top of the hill and directly to one of the main tourist areas. If you walk out the front door, you are right in the middle of downtown with all the amenities. There is a nice little bar in the hotel with a really picturesque indoor square and a few esoteric shops. Very quiet little oasis to have a coffee or a drink in the morning, afternoon or evening. The breakfast is really top notch. You might have to get there early to snag some of the baked goods as I think they ran out right after I took the last croissant. I would go back and stay here next time I visit Zagreb.

Fantastic location. Could walk to everything downtown; the main square, funicular, museums, open air market at main square, old town, fabulous restaurants. The room was lovely and the breakfast had wonderful food; eggs, vegetables, sausage, cheese, fruit, granola, yogurt, croissants, coffee, fresh orange juice squeezed, and other items. We loved the hotel.

Nice hotel in a great location. Parking was also a plus. The desk staff was mixed. The person who checked us in was very friendly, but upon check out in the morning, the other person barely made eye contact with us and was not at all engaging. We also did not quite appreciate that they "suggested" a 5 euro tip from us to add to the bill. We never had this heavy handed tipping trick anywhere else during on trip in Croatia.

The girls at the desk were very helpful with making sure I had my taxi and that I was comfortable.

The good -- Excellent location if you want to be near the town squares. Staff were generally pleasant, although every time I went to the reception desk nobody was there and I had to wait. The bad -- I asked for a crib when I made my booking. On arrival was told one was not available because housekeeping had gone home. Fortunately my child is old enough to be safely in a bed, but nobody slept well and made for a miserable night / next day for everyone. The Ugly -- Parking is about 10 minutes away if you're trying to carry your luggage. While it is "secure" there is no lighting/ cameras, and the 2 of the 4 walls are basically abandoned buildings in severe disrepair. The street you enter from is one-way and does not appear super busy late at night, so if you're trying to leave early for the airport or arriving late you might feel pretty vulnerable. Also, they actually can't help you at all hours as 'overnight' there is one person on property who can't leave. So if you must go to airport before dawn you must go to parking unassisted; assume same is true for late check-ins. DIRTY, DIRTY property. I'm not sure a baseboard in the place has been dusted in months (?years), the carpet in the main stairwell is rather tired and stained, mildew in the shower, but most concerning was how dirty the walls in my room were (as if anything ever spilled was to be left there in perpetuity). If these obvious things are so gross, what about other cleaning standards?

Good location and beautiful interior. Parking is a short walk, but plenty of spaces when we arrived. No elevators, but help was offered. Not too bad if flight of stairs. Quiet and nice walk to see things around. If you are traveling by the train, probably a good choice too.

Enjoyed our stay in centre of Zagreb - hotel was OK nothing major wrong but rooms looking a bit tired and in need of a refresh. Close to all the main sights (although many closed for renovations post 2020 earthquake)

Staff was friendly, breakfast was delicious. Lovely place in a beautiful location.

This was an absolutely beautiful hotel and a perfect location for a visit to Zagreb. The staff were kind and very attentive.

The property was easy to find and I liked there was staff Available 0-24 hours. The room was clean.

A small property in the heart of the city with easy access to Uppertown and Lowertown. I felt at home here. Breakfast on the terrace was lovely. Despite the central location, it’s also quiet and tucked away. There’s no drive-up access, however. The hotel can coordinate a transfer from the airport - plan this with them in advance.