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The GrandResort Leonardo Limited Edition

Hotels
8.6
/10
Very Good
315 reviews

What Guests Say About Their Stay

Kate

10.0
/ 10
The Grand Resort is a lovely place to switch off if you are able to go all inclusive but it is further away from the centre of Limassol than some might like, and the area it's located in doesn't have much going for it. There are 3 on-sire restaurants all offering a good variety with themes in the main buffet, and the Japanese is definitely worth a visit! All the staff are welcoming and charming to their international guests but the entertainment programme is quite low key. The hotel is a good size with a lovely pool surrounded by plenty of sunbeds in the grounds and down to the private beach. The beach is darker sand than pictures indicate but the water is clear and the promenade towards the city provides a good walk.

Victoria

10.0
/ 10
Would have rated 4.5 if possible. This is a lovely hotel and certainly deserves its 5-star rating. Facilities were vast and of a high quality. We were a family of 6 staying all-inclusive. It included all meals and unlimited drinks and ice cream (other snacks were limited). Food quality was ok not amazing. Standard buffets were substantial in range if not quality. The Japanese a la carte was good although Acai restaurant for dinner wasnt great with very slow service. Some felvioujs cocktails and mocktails were always available. Entertainment was limited but fun - mostly for children with wonderful staff who kept our kids entertained. We had family sea view rooms. Comfortable and good amentieies with lovely views. Not the largest and TV limited for English speakers but not an issue. The 'free' mini bar was a nice touch but some more snacks and less drinks woukd have been appreciated. Pool was simple but clean and warm. Never had an issue finding a sunbed. Pool service was appreciated. Overall a great hotel and one we would visit agian.

Einav

10.0
/ 10
The rooms are big and very nice and clean, I recommend the swim up rooms which are perfect for privacy
In the Area
See Map
Amathus Area, Parekklisiá, Eparchía Lemesoú, Cyprus, 3724

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The GrandResort Leonardo Limited Edition is located in area / city Pareklisia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around The GrandResort Leonardo Limited Edition

Amathus Area, Parekklisiá, Eparchía Lemesoú, Cyprus, 3724
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Lobby The GrandResort Leonardo Limited Edition
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Discover More About The GrandResort Leonardo Limited Edition

General


Near Amathus Ruins

Location


Located in Limassol, The GrandResort Leonardo Limited Edition is in the historical district, a 4-minute drive from Amathus Ruins and 5 minutes from Saint Anna Church. This beach hotel is 2.4 mi (3.9 km) from Amathus Beach and 2.7 mi (4.3 km) from Castella Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Amathus Ruins - 2.5 km / 1.6 mi
Saint Anna Church - 3.2 km / 2 mi
Amathus Beach - 3.6 km / 2.2 mi
Castella Beach - 4.4 km / 2.7 mi
Germasogia Dog Park - 8.8 km / 5.5 mi
Galatex Beach - 9 km / 5.6 mi
Dasoudi Beach - 10.5 km / 6.5 mi
Germasogeia Reservoir - 10.9 km / 6.8 mi
Akti Olympion Beach - 11.5 km / 7.2 mi
Painted Churches in the Troodos Region - 11.7 km / 7.3 mi
Limassol Archaeological Museum - 11.9 km / 7.4 mi
Limassol Zoo - 12.3 km / 7.6 mi
Limassol Municipal Gardens - 12.3 km / 7.6 mi
Agios Athanasios Town Hall - 12.4 km / 7.7 mi
Panos Solomonides Cultural Centre - 12.6 km / 7.9 mi

The nearest airports are:
Larnaca Intl. Airport (LCA) - 56.3 km / 35 mi
Paphos Intl. Airport (PFO) - 71.5 km / 44.4 mi

The preferred airport for The GrandResort Leonardo Limited Edition is Paphos Intl. Airport (PFO).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 hot tubs, a health club, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Limassol? This hotel has 12917 square feet (1200 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy international cuisine at The Palms Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 255 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with satellite programming provide entertainment. Bathrooms have designer toiletries and hair dryers.

All facilities in The GrandResort Leonardo Limited Edition

Bar, Cafe and Lounge The GrandResort Leonardo Limited Edition
Bar, Cafe and Lounge
Swimming Pool The GrandResort Leonardo Limited Edition
Swimming Pool
Entertainment Facility The GrandResort Leonardo Limited Edition
Entertainment Facility
Fitness Center The GrandResort Leonardo Limited Edition
Fitness Center
Functional Hall The GrandResort Leonardo Limited Edition
Functional Hall

Things to Do

  • Outdoor pool
  • Indoor pool
  • Garden
  • Beach towel
  • Shops
  • Library
  • Shops
  • Turkish bath
  • Beach umbrella
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Beach cabanas
  • Beach sun loungers
  • Pool sun loungers

Sports and Recreations

  • Fitness center
  • Game room
  • Jet ski
  • Tennis court
  • Diving
  • Snorkeling
  • Surfing
  • Waterskiing
  • Windsurfing
  • Billiard

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service
  • Welcoming drinks

General

  • Banquet
  • Ballroom
  • Reception hall
  • Terrace
  • Lockers
  • Smoking area
  • Parking

Public Facilities

  • Coffee shop
  • Elevator
  • Coffee/tea in lobby
  • Parking
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Conference rooms
  • Computer station

Family-friendly Facilities

  • Kids club
  • Children games
  • Children pool

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Kids and Pets

  • Babysitting
  • Children facilities

Transportation

  • Limo or town car service
  • Airport transfer

Nearby Facilities

  • Hair salon
  • Gift shop

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The GrandResort Leonardo Limited Edition

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Green Key (Foundation for Environmental Education), On bay, Cashless transactions are available, Contactless check-in is available, Guest will receive an email before arrival 48 hours, Guests will receive an email with special check-in instructions
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The GrandResort Leonardo Limited Edition
255
Number of floors in The GrandResort Leonardo Limited Edition
5
Another facilities in The GrandResort Leonardo Limited Edition
Outdoor pool, Indoor pool, Garden, Beach towel, Shops

Frequently asked question in The GrandResort Leonardo Limited Edition

What are available facilities at The GrandResort Leonardo Limited Edition?
There are top facilites at The GrandResort Leonardo Limited Edition such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The GrandResort Leonardo Limited Edition?
The standard check-in time at The GrandResort Leonardo Limited Edition is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The GrandResort Leonardo Limited Edition provide breakfast?
Yes, The GrandResort Leonardo Limited Edition provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The GrandResort Leonardo Limited Edition?
The GrandResort Leonardo Limited Edition is a 5.0-star hotel.
How many floors does The GrandResort Leonardo Limited Edition have?
The GrandResort Leonardo Limited Edition has 5 floors.
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More Reviews from Other Guests in The GrandResort Leonardo Limited Edition

Overall Ratings & Reviews The GrandResort Leonardo Limited Edition

Other sources (315)
8.6
Very Good
From 315 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The GrandResort Leonardo Limited Edition

Number of reviews per page
20
40
Top reviews
Moran
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Ok but not grand
Sissel
icon-
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I was locked out of my room for half an hour. Apparently, the battery in the lock had died. Manager gave zero apologies for the battery inconvenience, just shrugged his shoulders. Also, phone didn’t work and had to be reconfigured. Tried using the gym, but it smelled so bad (old sweat), that I went straight back out. Had a red rash from the lotion in the bathroom. The only redeeming qualities about the hotel was the nice beach/pool area.
Read More
guy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very nice hotel near the beach, very nice pool, very nice rooms, good service. The gym is a bit "old" 7/10 breakfast was good Dinner was very basic 6-7/10 I would recommend taking only B&B and going out for dinner, there are very nice restaurants / tavern kust a few minutes away (with taxi)
Wail
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Quite old hotel. The staff is not very friendly. Not the best experience at all. We didn’t have a great experience. Better go to a different hotel (or country).
Dan
icon-Business
Business
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The room was very clean. Service was fine. Something about the place was 1980s style.
Kate
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The Grand Resort is a lovely place to switch off if you are able to go all inclusive but it is further away from the centre of Limassol than some might like, and the area it's located in doesn't have much going for it. There are 3 on-sire restaurants all offering a good variety with themes in the main buffet, and the Japanese is definitely worth a visit! All the staff are welcoming and charming to their international guests but the entertainment programme is quite low key. The hotel is a good size with a lovely pool surrounded by plenty of sunbeds in the grounds and down to the private beach. The beach is darker sand than pictures indicate but the water is clear and the promenade towards the city provides a good walk.
Read More
vivian
icon-Business
Business
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

i had to complain 3 times before the bottle of wine was delivered to the room and a later checkout time was refused
Victoria
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Would have rated 4.5 if possible. This is a lovely hotel and certainly deserves its 5-star rating. Facilities were vast and of a high quality. We were a family of 6 staying all-inclusive. It included all meals and unlimited drinks and ice cream (other snacks were limited). Food quality was ok not amazing. Standard buffets were substantial in range if not quality. The Japanese a la carte was good although Acai restaurant for dinner wasnt great with very slow service. Some felvioujs cocktails and mocktails were always available. Entertainment was limited but fun - mostly for children with wonderful staff who kept our kids entertained. We had family sea view rooms. Comfortable and good amentieies with lovely views. Not the largest and TV limited for English speakers but not an issue. The 'free' mini bar was a nice touch but some more snacks and less drinks woukd have been appreciated. Pool was simple but clean and warm. Never had an issue finding a sunbed. Pool service was appreciated. Overall a great hotel and one we would visit agian.
Read More
Einav
icon-Family
Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The rooms are big and very nice and clean, I recommend the swim up rooms which are perfect for privacy
Leila
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The staff are nice. I came to extend they didn’t even facilitate for me. The spa there is bad. The lady put oil on the bottom of my feet and I fell and hurt myself
baruch
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Beautiful enjoyable resort stuff are very accommodating.
Ahmet
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Unfortunately, during our check in at 5 pm the door of the room which was given to us was wide open and we discovered there was an extra room card in the room. We were not offered a well come drink during check in and since we checked in late the hotel did not offered us to use our lunch in all inlusive on the next day unlike other all inclusive hotels we stayed in the past in Cyprus. In addition to these the top bunk bed was creating disturbing sound all night long which interrupted our sleep during the night. You can also listen the conversations of people in the corridor through the night.
Read More
Zaid
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Certainly not a 5 star experience and wouldnt reccomend it to anyone.
moshe
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

New hotel but cleaning staff needs serious improvement
busola
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I wouldn’t really say this is a 5* hotel. Having been to many other 5* properties, the rooms are definitely comparable but the customer service let the experience down. Check in wasn’t what I expected and the breakfast options were lacking (compared to other hotels of the same standard). Customer service was a 3-star standard in my option. You expect 5* customer service to be hands on, creative and go above and beyond. Things that make you come back but it was the bare minimum throughout
Read More
Theodosis
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great Hotel form the time I arrived to the time Ieft. so much so that I would receommedna nd return to this hotel. The price is very good fro a 5 star hotel in limassol so I was not expecting the experiance to be the best but I was wrong. The service was excellent from all staff. the food was very very good. The cleanliness was very good. Well done to the GrandResort team!
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Was quite untidy everywhere when we arrived - bins full, toilets messy, the changing rooms hadn’t been cleaned, sun beds & tables were dirty. Not sure if this was due to Easter weekend lack of staff or a pervious big event that they still hadn’t cleaned up before we arrived but it was definitely not what you expect at a five star hotel unfortunately.
Read More
Barry
icon-with Partner
with Partner
4.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Service was terrible, no ice cream parlour open, June is opening time from what we were told at reception. When asked at the pool bar for ice cream they said we couldn't take it to the pool and had to sit in the bar restaurant. Lifeguard in the indoor pool wouldn't let kids in the pol without armbands, supposedly a rule for 6 and under but the chap was insistent for our 8 year old, who incidentally is an excellent swimmer. Beer offering are poor, Keo or Carlsberg, unlucky if you don't like that beer, Not good enough for a so called 5 star hotel. The Asian restaurant, only limited offerings, not the full menu. Excuses galore around staff being new, the hotel only just re-opening. Looks like the grand opening is expected in June, despite the hotel being open......work that one out!! For me the hotel is at best a 4 star hotel. Much better offerings in other hotels in Limassol, we won't be visiting again.
Read More
Susan
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The only thing I didn’t like was I asked the front desk about going to the City of Dreams casino, if the casino enforces the rule of no open toes shoes or flip flops. The woman said it is strictly enforced. So I bought a pair of closed toe shoes in the hotel shop. Everyone at the casino had flip flops on. I couldn’t return the shoes I bought because our flight out was before the shop opened. If you don’t know something just say you don’t know.
Read More
Guy
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Terrible
Number of reviews per page
20
40

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Disclaimer

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Overall Ratings & Reviews The GrandResort Leonardo Limited Edition

Other sources (315)
8.6
Very Good
From 315 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The GrandResort Leonardo Limited Edition

Number of reviews per page
20
40
Top reviews
Moran
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Ok but not grand
Sissel
icon-
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I was locked out of my room for half an hour. Apparently, the battery in the lock had died. Manager gave zero apologies for the battery inconvenience, just shrugged his shoulders. Also, phone didn’t work and had to be reconfigured. Tried using the gym, but it smelled so bad (old sweat), that I went straight back out. Had a red rash from the lotion in the bathroom. The only redeeming qualities about the hotel was the nice beach/pool area.
Read More
guy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very nice hotel near the beach, very nice pool, very nice rooms, good service. The gym is a bit "old" 7/10 breakfast was good Dinner was very basic 6-7/10 I would recommend taking only B&B and going out for dinner, there are very nice restaurants / tavern kust a few minutes away (with taxi)
Wail
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Quite old hotel. The staff is not very friendly. Not the best experience at all. We didn’t have a great experience. Better go to a different hotel (or country).
Dan
icon-Business
Business
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The room was very clean. Service was fine. Something about the place was 1980s style.
Kate
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The Grand Resort is a lovely place to switch off if you are able to go all inclusive but it is further away from the centre of Limassol than some might like, and the area it's located in doesn't have much going for it. There are 3 on-sire restaurants all offering a good variety with themes in the main buffet, and the Japanese is definitely worth a visit! All the staff are welcoming and charming to their international guests but the entertainment programme is quite low key. The hotel is a good size with a lovely pool surrounded by plenty of sunbeds in the grounds and down to the private beach. The beach is darker sand than pictures indicate but the water is clear and the promenade towards the city provides a good walk.
Read More
vivian
icon-Business
Business
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

i had to complain 3 times before the bottle of wine was delivered to the room and a later checkout time was refused
Victoria
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Would have rated 4.5 if possible. This is a lovely hotel and certainly deserves its 5-star rating. Facilities were vast and of a high quality. We were a family of 6 staying all-inclusive. It included all meals and unlimited drinks and ice cream (other snacks were limited). Food quality was ok not amazing. Standard buffets were substantial in range if not quality. The Japanese a la carte was good although Acai restaurant for dinner wasnt great with very slow service. Some felvioujs cocktails and mocktails were always available. Entertainment was limited but fun - mostly for children with wonderful staff who kept our kids entertained. We had family sea view rooms. Comfortable and good amentieies with lovely views. Not the largest and TV limited for English speakers but not an issue. The 'free' mini bar was a nice touch but some more snacks and less drinks woukd have been appreciated. Pool was simple but clean and warm. Never had an issue finding a sunbed. Pool service was appreciated. Overall a great hotel and one we would visit agian.
Read More
Einav
icon-Family
Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The rooms are big and very nice and clean, I recommend the swim up rooms which are perfect for privacy
Leila
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The staff are nice. I came to extend they didn’t even facilitate for me. The spa there is bad. The lady put oil on the bottom of my feet and I fell and hurt myself
baruch
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Beautiful enjoyable resort stuff are very accommodating.
Ahmet
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Unfortunately, during our check in at 5 pm the door of the room which was given to us was wide open and we discovered there was an extra room card in the room. We were not offered a well come drink during check in and since we checked in late the hotel did not offered us to use our lunch in all inlusive on the next day unlike other all inclusive hotels we stayed in the past in Cyprus. In addition to these the top bunk bed was creating disturbing sound all night long which interrupted our sleep during the night. You can also listen the conversations of people in the corridor through the night.
Read More
Zaid
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Certainly not a 5 star experience and wouldnt reccomend it to anyone.
moshe
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

New hotel but cleaning staff needs serious improvement
busola
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I wouldn’t really say this is a 5* hotel. Having been to many other 5* properties, the rooms are definitely comparable but the customer service let the experience down. Check in wasn’t what I expected and the breakfast options were lacking (compared to other hotels of the same standard). Customer service was a 3-star standard in my option. You expect 5* customer service to be hands on, creative and go above and beyond. Things that make you come back but it was the bare minimum throughout
Read More
Theodosis
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great Hotel form the time I arrived to the time Ieft. so much so that I would receommedna nd return to this hotel. The price is very good fro a 5 star hotel in limassol so I was not expecting the experiance to be the best but I was wrong. The service was excellent from all staff. the food was very very good. The cleanliness was very good. Well done to the GrandResort team!
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Was quite untidy everywhere when we arrived - bins full, toilets messy, the changing rooms hadn’t been cleaned, sun beds & tables were dirty. Not sure if this was due to Easter weekend lack of staff or a pervious big event that they still hadn’t cleaned up before we arrived but it was definitely not what you expect at a five star hotel unfortunately.
Read More
Barry
icon-with Partner
with Partner
4.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Service was terrible, no ice cream parlour open, June is opening time from what we were told at reception. When asked at the pool bar for ice cream they said we couldn't take it to the pool and had to sit in the bar restaurant. Lifeguard in the indoor pool wouldn't let kids in the pol without armbands, supposedly a rule for 6 and under but the chap was insistent for our 8 year old, who incidentally is an excellent swimmer. Beer offering are poor, Keo or Carlsberg, unlucky if you don't like that beer, Not good enough for a so called 5 star hotel. The Asian restaurant, only limited offerings, not the full menu. Excuses galore around staff being new, the hotel only just re-opening. Looks like the grand opening is expected in June, despite the hotel being open......work that one out!! For me the hotel is at best a 4 star hotel. Much better offerings in other hotels in Limassol, we won't be visiting again.
Read More
Susan
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The only thing I didn’t like was I asked the front desk about going to the City of Dreams casino, if the casino enforces the rule of no open toes shoes or flip flops. The woman said it is strictly enforced. So I bought a pair of closed toe shoes in the hotel shop. Everyone at the casino had flip flops on. I couldn’t return the shoes I bought because our flight out was before the shop opened. If you don’t know something just say you don’t know.
Read More
Guy
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Terrible
Number of reviews per page
20
40