Hotel Mayfair

Overall experience is good!

This hotel was lovely. The only thing to note was the lack of air conditioning, lack of safe, and the staff did not really inform us if there was food available to order within the hotel. Very small and cozy hotel though! Wonderful location, super close to local grocery stores, shops, and the train!

Great place, communal, great location Comfortable, great hospitality

Clean room and welcoming staff. Unfortunately the ventilation in our room didn't work. It wasn't fixed on the evening when reported and no room change offered, but a free breakfast was proposed and followed up call with management. Would recommend to stay again, though we should have pushed to change rooms.

Location was very good. Staff were very helpful.

Wonderful outdoor courtyard to enjoy when needing to relax, have a drink, etc.

Fantastic staff, a brilliant location near the main railway terminal. Highly recommend the hotel 👌👌

A very enjoyable stay at this well located and comfortable hotel. The amenities were excellent, breakfast generous, staff were friendly helpful and professional. The room was very comfortable and surprisingly spacious due to clever design and furnishing. Highly recommend and would definitely stay again if the opportunity arose.

Large room in great location. Minor issue was shower was very small and water from the shower leaks significantly into the bathroom. Also, like a lot of rooms in Europe, no air conditioning.

We really enjoyed our stay at Hotel Mayfair. The location in Vesterbro is fantastic- super close to the Central station, Tivoli and the rest of central Copenhagen. The staff are helpful. The hotel has some great features- the "back yard" outdoor area is lovely. The bar, whilst providing limited options is ideal for a break and a rest. The gym has just enough equipment for a quick workout/warm-up. The room was comfortable and clean. We did find the bathroom a little small, with the sink/tap difficult to use without getting the floor wet, the shower doors also had a large gap making it difficult not to get the floor even more wet! It would also have been useful to have some sort of desk/flat surface etc. in the room. The above, is minor, we'd come back again to explore even more of Copenhagen. Tak!

We booked a suite. It was a good size and very comfortable. Good location close to central train station.

Wonderful stay here over 6 nights in Copenhagen. Perfect location very close to the train station. Quiet and clean room and helpful staff. Very comfortable bed. Tiny bathroom but nice rain shower.

fab location and staff wonderful

Nice place for solo travel

This place is good for people who need more peace and quiet than a hostel, but who still want to have friendly interactions and a fun culture. The staff here are the true gems. Having worked in the hospitality world, I know it takes great management to build a group of people this friendly and knowledgeable. Keep up the good work! I wish to give special thanks to Jens and Fernando, they were so helpful and kind. In the elevators, you will find profiles of each staff member and their recommendations around the city. This is such a brilliant idea! The lobby is welcoming and funky, and not so sterile as to feel wrong to hang out in. I’d certainly stay here again.

Amazing breakfast with made to order cooked items eggs sausage but it’s the mushrooms a definite must try. There’s a nice seating area for breakfast as well as courtyard. We had a Well designed bright room. Other amenities include a café on site at the reception was all priced drinks as well as a gym with several aerobic machines in the full set of dumbbells. Staff friendly and quick check in. Very good location 5-10 min walk from kobenvhan H central train and metro station .

Lovely modern hotel 2 mins from the central train station and metro! The only reason I wouldn’t give 5 stars is in the single room the bed was positioned sideways so there wasn’t a headboard to lean on and the shower unit was extremely right!

The breakfast was amazing

For the price we paid, we felt it was way overpriced. Our room was very small, compact and extremely simple. Basically, it was just a bed, simple small bathroom, no frill. It doesn’t even have AC, we had to open the window to cool the room. The only positive was its proximity to the central station.

We were having a lovely stay in the Mayfair until we ordered two latte coffees from the bar. The blond guy made the lattes and brought them over. They were cold so we politely took them back to the girl on reception who said she would make another, perfect or so we thought. The two lattes were remade but were still not warm and so strong in a small cup that we couldn’t drink. We spoke to the young lady on reception again. We waited, we waited, she spoke to the blonde guy who initially served us talking in danish. Eventually after about 1/2 hour he came over to our table with an absolutely stinking rude attitude saying ‘we’ve made you two coffees and there is nothing wrong with it and they are hot!’ We politely said we would take a refund then to which he said no, you want me to make you another and I will burn the milk to make it hot’. His voice was raised. He had an aggressive tone. My daughter and I said we do not like the tone you are speaking to us in and we are the customer. He was horrible and should not be in a customer facing role! He disappeared then asked for our card details. After about an hour he passed by our table and said ‘that’s the refund on your card’. Our whole time in Copenhagen I said how lovely the people were but this young gentleman certainly tainted our experience. Please send him for customer training! Spoked our whole stay in this hotel.