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Medina del Lago
Hotels
9.2
/10
Exceptional
47 reviews
What Guests Say About Their Stay
Daria
10.0
/ 10
Best hotel in the Otavalo area, with an outstanding view and a very caring service. The fireplace was a particularly nice touch that you don't often find in hotels.
While the location and the staff cannot be faulted, the hotel clearly need some renovations in the spa and common areas. Also the rooms could do with a bit more equipment (although the staff did provide everything we asked for).
The two local guardian dogs Mia and Tia are incredibly friendly, and the surrounding area is very nice for a little nature walk.
Eliana
10.0
/ 10
Amazing Hotel with a magnificent view from Lago San Pablo only 1.5 hours away from Quito
austin
10.0
/ 10
Very beautiful mountain-side hotel. The view was amazing and they had horses that you could ride for a very reasonable price on a very scenic route.
Would highly recommend if going to lago san pablo.
In the Area
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Gualabi, Colinas de San Pablo Lote 25A, Otavalo, Imbabura, Ecuador
Main Facilities
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Swimming Pool
Restaurant
WiFi
Elevator
Read More
Available Room Types in Medina del Lago
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What's around Medina del Lago
Gualabi, Colinas de San Pablo Lote 25A, Otavalo, Imbabura, Ecuador
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Discover More About Medina del Lago
Location
Medina del Lago is located in area / city Otavalo.
About Medina del Lago
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Medina del Lago exclusively for you.
Medina del Lago is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Medina del Lago.
All facilities in Medina del Lago
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Things to Do
- Romantic proposal packages
- Health club
- Indoor pool
- Garden
- Spa
Hotel Services
- Tours
- Luggage storage
- Laundry service
- Concierge
General
- Ballroom
- Parking
- Terrace
Food and Drinks
- Breakfast
- Snack bar
Business Facilities
- Meeting facilities
- Business center
Sports and Recreations
- Game room
- Fitness center
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Medina del Lago
Important Note
- Fee for continental breakfast: approximately USD 20 per person
- Airport shuttle fee: USD 70 per vehicle (one way)
- Late check-out fee: USD 60
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
- Thursday - Sunday: 8:00 AM - 10:00 PM
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Medina del Lago | 15 |
Number of floors in Medina del Lago | 3 |
Another facilities in Medina del Lago | Others, Smoke-free area, Safety deposit box, Coffee shop, Romantic proposal packages |
Frequently asked question in Medina del Lago
What are available facilities at Medina del Lago?
There are top facilites at Medina del Lago such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Medina del Lago?
The standard check-in time at Medina del Lago is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Medina del Lago provide breakfast?
Yes, Medina del Lago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Medina del Lago?
Medina del Lago is a 4.0-star hotel.
How many floors does Medina del Lago have?
Medina del Lago has 3 floors.
See All
More Reviews from Other Guests in Medina del Lago
Overall Ratings & Reviews Medina del Lago
Other sources (47)
9.2
Exceptional
From 47 reviews
Cleanliness
9.6
Room Comfort
9.6
Service and Facilites
9.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Medina del Lago
Number of reviews per page
20
40
Top reviews
Jawwad
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Magnificent panoramic views
Daria
10.0
/10
Reviewed 88 week(s) ago
Hotels.com verified review
Best hotel in the Otavalo area, with an outstanding view and a very caring service. The fireplace was a particularly nice touch that you don't often find in hotels.
While the location and the staff cannot be faulted, the hotel clearly need some renovations in the spa and common areas. Also the rooms could do with a bit more equipment (although the staff did provide everything we asked for).
The two local guardian dogs Mia and Tia are incredibly friendly, and the surrounding area is very nice for a little nature walk.
Read More
Juan Martin
Leisure with Partner
2.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Malazo
Eduardo
Leisure Family
10.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
Muy bien solo otorgar mejores beneficios a los clientes VIP y frecuentes
Eliana
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
Amazing Hotel with a magnificent view from Lago San Pablo only 1.5 hours away from Quito
austin
Leisure with Partner
10.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
Very beautiful mountain-side hotel. The view was amazing and they had horses that you could ride for a very reasonable price on a very scenic route.
Would highly recommend if going to lago san pablo.
Andres
Leisure with Partner
10.0
/10
Reviewed 152 week(s) ago
Expedia Group verified review
Servicio de primera. Atención personalizada y amable. Instalaciones geniales con una vista increíble y excelente comida. Cuidado con los precios del transporte local que consigue el hotel. Son casi el doble el valor real de mercado.
Ricardo
Leisure with Partner
10.0
/10
Reviewed 161 week(s) ago
Expedia Group verified review
Beautiful place and great service
Mauricio
Leisure Family
10.0
/10
Reviewed 180 week(s) ago
Expedia Group verified review
Absolutely incredible place! The view will blow your mind! Will definitely recommend it
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 232 week(s) ago
Expedia Group verified review
The hotel is very beautiful and the staff was very helpful. However, we were the only guests at the property. I had purchased a King Suite through Expedia, but when I checked in they told me that I didn't pay enough for the suite and they tried to put me in a regular room. After waiting almost two hours they gave me the suite I paid for. The room and view were spectacular, but frustrating that they didn't honor the room I paid for on Expedia immediately.
Read More
Miguel
Leisure with Partner
10.0
/10
Reviewed 254 week(s) ago
Expedia Group verified review
My girlfriend and I had a great time at Medina del Lago.
This place has a gorgeous view from the rooms, lobby and restaurant. The food and service were fantastic. The staff was really friendly and made sure our stay was great. We enjoyed the use of the jacuzzi and sauna every day we were there (they also have a pool). For anyone having to work remotely, we had no problems with the wifi and were able to have Zoom video calls daily.
We are definitely planning to come back!
Read More
Verified traveler
Leisure Family
10.0
/10
Reviewed 314 week(s) ago
Expedia Group verified review
A beautiful place, top level.
Spectacular views of San Pablo lake and Imbabura mountain from everywhere at the hotel.
We had a two persons suite with beautiful views, a fireplace and a nice hot tub.
Food was delicious, the crew was so nice and thoughtful, there are beautiful paintings made by local artists everywhere and the whole experience is really satisfying.
The only downside- the isolation between rooms is pretty poor and we could hear everything that was happening and being said at the rooms around us.
Read More
Irina
Business and Leisure Family
10.0
/10
Reviewed 323 week(s) ago
Expedia Group verified review
Excellent service, great view, a perfect getaway destination
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 327 week(s) ago
Expedia Group verified review
Property was beautiful and secluded. Amazing views. Excellent service. Very accommodating. Very romantic. Everything was perfect. Excellent food from restaurant as well.
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 333 week(s) ago
Expedia Group verified review
Nice place to rest, excellent food, awesome view of San Pablo.
Verified traveler
Leisure Family
10.0
/10
Reviewed 337 week(s) ago
Expedia Group verified review
not proper control of SPA apointments The date hour and service not the correct
Sean
10.0
/10
Reviewed 383 week(s) ago
Expedia Group verified review
I don’t usually bother rating hotels, but I felt I must because the people here were so kind, personal, and made everything we could have experienced better. If you are in the area of Otavalo and want to have a guarantee to have your trip better, stay here. I promise you, everything about this place is genuinely
good to the core. We even had the owner of the hotel give us a ride into town just out of kindness of her heart
Read More
Armando
10.0
/10
Reviewed 408 week(s) ago
Hotels.com verified review
Great place! This is one of the best hotels in Otavalo. Great views, great service.
Brian
8.0
/10
Reviewed 410 week(s) ago
Expedia Group verified review
Nice check in. Hotel in good condition. Fast free WiFi. Clean and good condition. Hotel near ti- nothing! Also no A/C or heating. One expensive restaurant. Peaceful and nice.
Joel
10.0
/10
Reviewed 441 week(s) ago
Hotels.com verified review
Amazing place! We loved it! We celebrated our 15th wedding anniversary here and loved it!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Medina del Lago
Other sources (47)
9.2
Exceptional
From 47 reviews
Cleanliness
9.6
Room Comfort
9.6
Service and Facilites
9.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Medina del Lago
Number of reviews per page
20
40
Top reviews
Jawwad
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Magnificent panoramic views
Daria
10.0
/10
Reviewed 88 week(s) ago
Hotels.com verified review
Best hotel in the Otavalo area, with an outstanding view and a very caring service. The fireplace was a particularly nice touch that you don't often find in hotels.
While the location and the staff cannot be faulted, the hotel clearly need some renovations in the spa and common areas. Also the rooms could do with a bit more equipment (although the staff did provide everything we asked for).
The two local guardian dogs Mia and Tia are incredibly friendly, and the surrounding area is very nice for a little nature walk.
Read More
Juan Martin
Leisure with Partner
2.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Malazo
Eduardo
Leisure Family
10.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
Muy bien solo otorgar mejores beneficios a los clientes VIP y frecuentes
Eliana
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
Amazing Hotel with a magnificent view from Lago San Pablo only 1.5 hours away from Quito
austin
Leisure with Partner
10.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
Very beautiful mountain-side hotel. The view was amazing and they had horses that you could ride for a very reasonable price on a very scenic route.
Would highly recommend if going to lago san pablo.
Andres
Leisure with Partner
10.0
/10
Reviewed 152 week(s) ago
Expedia Group verified review
Servicio de primera. Atención personalizada y amable. Instalaciones geniales con una vista increíble y excelente comida. Cuidado con los precios del transporte local que consigue el hotel. Son casi el doble el valor real de mercado.
Ricardo
Leisure with Partner
10.0
/10
Reviewed 161 week(s) ago
Expedia Group verified review
Beautiful place and great service
Mauricio
Leisure Family
10.0
/10
Reviewed 180 week(s) ago
Expedia Group verified review
Absolutely incredible place! The view will blow your mind! Will definitely recommend it
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 232 week(s) ago
Expedia Group verified review
The hotel is very beautiful and the staff was very helpful. However, we were the only guests at the property. I had purchased a King Suite through Expedia, but when I checked in they told me that I didn't pay enough for the suite and they tried to put me in a regular room. After waiting almost two hours they gave me the suite I paid for. The room and view were spectacular, but frustrating that they didn't honor the room I paid for on Expedia immediately.
Read More
Miguel
Leisure with Partner
10.0
/10
Reviewed 254 week(s) ago
Expedia Group verified review
My girlfriend and I had a great time at Medina del Lago.
This place has a gorgeous view from the rooms, lobby and restaurant. The food and service were fantastic. The staff was really friendly and made sure our stay was great. We enjoyed the use of the jacuzzi and sauna every day we were there (they also have a pool). For anyone having to work remotely, we had no problems with the wifi and were able to have Zoom video calls daily.
We are definitely planning to come back!
Read More
Verified traveler
Leisure Family
10.0
/10
Reviewed 314 week(s) ago
Expedia Group verified review
A beautiful place, top level.
Spectacular views of San Pablo lake and Imbabura mountain from everywhere at the hotel.
We had a two persons suite with beautiful views, a fireplace and a nice hot tub.
Food was delicious, the crew was so nice and thoughtful, there are beautiful paintings made by local artists everywhere and the whole experience is really satisfying.
The only downside- the isolation between rooms is pretty poor and we could hear everything that was happening and being said at the rooms around us.
Read More
Irina
Business and Leisure Family
10.0
/10
Reviewed 323 week(s) ago
Expedia Group verified review
Excellent service, great view, a perfect getaway destination
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 327 week(s) ago
Expedia Group verified review
Property was beautiful and secluded. Amazing views. Excellent service. Very accommodating. Very romantic. Everything was perfect. Excellent food from restaurant as well.
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 333 week(s) ago
Expedia Group verified review
Nice place to rest, excellent food, awesome view of San Pablo.
Verified traveler
Leisure Family
10.0
/10
Reviewed 337 week(s) ago
Expedia Group verified review
not proper control of SPA apointments The date hour and service not the correct
Sean
10.0
/10
Reviewed 383 week(s) ago
Expedia Group verified review
I don’t usually bother rating hotels, but I felt I must because the people here were so kind, personal, and made everything we could have experienced better. If you are in the area of Otavalo and want to have a guarantee to have your trip better, stay here. I promise you, everything about this place is genuinely
good to the core. We even had the owner of the hotel give us a ride into town just out of kindness of her heart
Read More
Armando
10.0
/10
Reviewed 408 week(s) ago
Hotels.com verified review
Great place! This is one of the best hotels in Otavalo. Great views, great service.
Brian
8.0
/10
Reviewed 410 week(s) ago
Expedia Group verified review
Nice check in. Hotel in good condition. Fast free WiFi. Clean and good condition. Hotel near ti- nothing! Also no A/C or heating. One expensive restaurant. Peaceful and nice.
Joel
10.0
/10
Reviewed 441 week(s) ago
Hotels.com verified review
Amazing place! We loved it! We celebrated our 15th wedding anniversary here and loved it!
Number of reviews per page
20
40