Best Western New Kent Hotel

Hotels
8.2
/10
Very Good
440 reviews

What Guests Say About Their Stay

Judith

10.0
/ 10
Clean and friendly and near the airport. Staff very helpful and friendly. Hotel has an excellent Indian restaurant next door too.

Deborah

10.0
/ 10
Very nice room. Kind helpful staff, Excellent service. Great breakfast. We've stayed here a few times and will do again. The Indian restaurant was excellent. Thanks.

Sharon

10.0
/ 10
Always stay at this hotel for business Great for our price range a d comfort
In the Area
See Map
Osborne Road Jesmond, Newcastle, England, NE2 2TB

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Best Western New Kent Hotel is a hotel is located at Newcastle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western New Kent Hotel

Osborne Road Jesmond, Newcastle, England, NE2 2TB
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Lobby Best Western New Kent Hotel
Lobby 2 Best Western New Kent Hotel

Discover More About Best Western New Kent Hotel

General


In Newcastle-upon-Tyne (Jesmond)

Location


With a stay at Best Western New Kent Hotel, you'll be centrally located in Newcastle-upon-Tyne, within a 10-minute drive of St. James' Park and Jesmond Cricket Ground. This hotel is 0.9 mi (1.4 km) from Jesmond Dene Park and 1.3 mi (2 km) from Newcastle-upon-Tyne Civic Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Jesmond Dene Park - 1 km / 0.6 mi
Jesmond Cricket Ground - 1.1 km / 0.7 mi
Exhibition Park - 1.7 km / 1.1 mi
University of Newcastle-upon-Tyne - 1.8 km / 1.1 mi
Northumbria University - 1.8 km / 1.1 mi
Freeman Hospital - 1.9 km / 1.2 mi
Newcastle-upon-Tyne Civic Centre - 2 km / 1.2 mi
Great North Museum-Hancock - 2.1 km / 1.3 mi
Northumberland Street - 2.2 km / 1.4 mi
Royal Victoria Infirmary - 2.5 km / 1.5 mi
Eldon Square Shopping Centre - 2.5 km / 1.6 mi
Biscuit Factory - 2.6 km / 1.6 mi
Leazes Park - 2.7 km / 1.6 mi
Grey's Monument - 2.8 km / 1.8 mi
Grainger Market - 2.9 km / 1.8 mi

The preferred airport for Best Western New Kent Hotel is Newcastle Intl. Airport (NCL) - 12 km / 7.5 mi

Facilities


Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Dining


Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee. Children aged 11 and younger eat free breakfast.

Rooms


Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Best Western New Kent Hotel

Bar, Cafe and Lounge Best Western New Kent Hotel
Bar, Cafe and Lounge
Lobby Best Western New Kent Hotel
Lobby
Exterior Best Western New Kent Hotel
Exterior
Others Best Western New Kent Hotel
Others
Restaurant Best Western New Kent Hotel
Restaurant

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Things to Do

  • Garden

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Accessible path of travel

Accommodation Policy & General Information in Best Western New Kent Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20.00 per stay

We have included all charges provided to us by the property.

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western), Cashless transactions are available, Essential workers only - NO, No elevators
  • Fee for buffet breakfast: approximately GBP 13.50 to 13.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western New Kent Hotel
32
Number of floors in Best Western New Kent Hotel
2
Another facilities in Best Western New Kent Hotel
Laundry service, Luggage storage, Porter, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in Best Western New Kent Hotel

What are available facilities at Best Western New Kent Hotel?
There are top facilites at Best Western New Kent Hotel such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Western New Kent Hotel?
The standard check-in time at Best Western New Kent Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Best Western New Kent Hotel provide breakfast?
Yes, Best Western New Kent Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western New Kent Hotel?
Best Western New Kent Hotel is a 3.0-star hotel.
How many floors does Best Western New Kent Hotel have?
Best Western New Kent Hotel has 2 floors.
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More Reviews from Other Guests in Best Western New Kent Hotel

8.2
Very Good
From 440 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

7.6

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Best Western New Kent Hotel

Number of reviews per page
20
40
Top reviews
Bryan
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and tidy, warm throughout the night which was comfortable. The one thing that was annoying was there was an inch gap under the door which the hall light shone in under the door the whole night.
Gavin
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was connected to a lovely indian streetfood restaurant.
Jo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room 19 cold, radiator off bed hard as were pillows Room 12 very smelly from kitchen and incredible noisy from kitchen too Neither of us slept for any length of time Fire alarm went off and stayed on for sometime (no fire!) my son is having heart surgery today so this was not ideal!
Bobby
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Where do I start, The window had a gap so there was constant breeze coming in, Bare in mind it’s the middle of winter. Then went to turn the radiator on and that didn’t work so it was Baltic in the room 24/7. Then on my second day there was no cold water for around 3 hours so I couldn’t flush the toilet, have a shower you know all the basic things you get when you pay a few hundred quid! Also no plug sockets next to the bed which isn’t a big problem but you would have thought there would be more than 2 that aren’t at the other side of the world. There was also loads of like grime on the bath plug looked like algae or something so didn’t bother having a bath just stuck to showers to be safe. Overall by far the poorest hotel I’ve stayed at and I’ve stayed in some dumps Curry house next door was nice tho
Read More
Sean
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great service, clean rooms
Alison
icon-Leisure
Leisure
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The location is great and it’s very close to the local Metro station so you can get around the area easily. That said, this is a budget hotel so I was managing my expectations. The room was clean and tidy but it would be nice if they could clean the mould off the grout in the bathroom. I also got the impression that the hotel was a side hustle and that the Indian restaurant on the ground floor was their main priority - because what else can explain the fact that the corridors and stairways smelled strongly of curry? I booked this hotel because it was meant to be a quiet one (a fact implied by their refusal to accommodate hen and stag parties) but unfortunately there was a party in the bar on the Saturday evening and music was exceptionally loud and could be heard throughout the hotel, even in my room. When I spoke to reception staff (at the time and also the following morning) they said they knew nothing about the party and there was no manager available to talk to. I probably won’t be booking with them again.
Read More
Louise
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

A decent hotel, but as others have noted the lack of parking is an issue - we parked a 10 minute walk away. The room was clean and comfortable, and the breakfast was good. Would thoroughly recommend the Indian restaurant within the same building.
Megan
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was clean and the staff were very polite.
Stephanie
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff were lovely and helpful, breakfast was tasty and overall we had a good stay. The hotel was a little dated in places and the mattress on the beds in our room need replacing. The location was good, with local amenities close by.
BJ
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Plain, simple but spot on for one night. Well located for Metro for city. Also Indian restaurant that looked very nice next door.
Sandra
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff friendly. Room was spacious, clean and comfortable.
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

No breakfast. Parking ok but limited spaces.
James
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Not the way hotel especially with no lift however pleasant staff and excellent Indian restaurant adjoining it.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The hotel was a five minute walk from the metro , clean , quiet, and the staff were friendly. I would recommend staying at this hotel.
Alexander
icon-
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Room was clean bed comfy good breakfast and free parking
Tegpal
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was an eye opener, when we got there. The room did not look like the room we had booked. They did not have the heat on and were providing everyone with heaters untill I spoke with the staff member in the evening and he did turn it on. I had some other families who were going to check in a few days later, we suggested they cancel and stay somewhere else.
Read More
Marie
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hotel was in good location plus it was very quiet
Peter
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Room was clean and there were two pillows. Thought the breakfast could have had more options.
Claire
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Had a 2 night stay here when dropping my daughter back at University. Convenient for Jesmond & Newcastle City Centre shops and cafes/restaurants. Hotel is a bit tired looking but was fine for the time I was there. Bonuses are free parking and Chakh Dhoom Indian restaurant next door if you don't want to go far!
martin
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Front of house was very nice, respectful. The food and hygiene was great to.
Number of reviews per page
20
40

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Lobby 4 Best Western New Kent Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 440 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

7.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western New Kent Hotel

Number of reviews per page
20
40
Top reviews
Bryan
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and tidy, warm throughout the night which was comfortable. The one thing that was annoying was there was an inch gap under the door which the hall light shone in under the door the whole night.
Gavin
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was connected to a lovely indian streetfood restaurant.
Jo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room 19 cold, radiator off bed hard as were pillows Room 12 very smelly from kitchen and incredible noisy from kitchen too Neither of us slept for any length of time Fire alarm went off and stayed on for sometime (no fire!) my son is having heart surgery today so this was not ideal!
Bobby
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Where do I start, The window had a gap so there was constant breeze coming in, Bare in mind it’s the middle of winter. Then went to turn the radiator on and that didn’t work so it was Baltic in the room 24/7. Then on my second day there was no cold water for around 3 hours so I couldn’t flush the toilet, have a shower you know all the basic things you get when you pay a few hundred quid! Also no plug sockets next to the bed which isn’t a big problem but you would have thought there would be more than 2 that aren’t at the other side of the world. There was also loads of like grime on the bath plug looked like algae or something so didn’t bother having a bath just stuck to showers to be safe. Overall by far the poorest hotel I’ve stayed at and I’ve stayed in some dumps Curry house next door was nice tho
Read More
Sean
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great service, clean rooms
Alison
icon-Leisure
Leisure
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The location is great and it’s very close to the local Metro station so you can get around the area easily. That said, this is a budget hotel so I was managing my expectations. The room was clean and tidy but it would be nice if they could clean the mould off the grout in the bathroom. I also got the impression that the hotel was a side hustle and that the Indian restaurant on the ground floor was their main priority - because what else can explain the fact that the corridors and stairways smelled strongly of curry? I booked this hotel because it was meant to be a quiet one (a fact implied by their refusal to accommodate hen and stag parties) but unfortunately there was a party in the bar on the Saturday evening and music was exceptionally loud and could be heard throughout the hotel, even in my room. When I spoke to reception staff (at the time and also the following morning) they said they knew nothing about the party and there was no manager available to talk to. I probably won’t be booking with them again.
Read More
Louise
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

A decent hotel, but as others have noted the lack of parking is an issue - we parked a 10 minute walk away. The room was clean and comfortable, and the breakfast was good. Would thoroughly recommend the Indian restaurant within the same building.
Megan
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was clean and the staff were very polite.
Stephanie
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff were lovely and helpful, breakfast was tasty and overall we had a good stay. The hotel was a little dated in places and the mattress on the beds in our room need replacing. The location was good, with local amenities close by.
BJ
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Plain, simple but spot on for one night. Well located for Metro for city. Also Indian restaurant that looked very nice next door.
Sandra
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff friendly. Room was spacious, clean and comfortable.
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

No breakfast. Parking ok but limited spaces.
James
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Not the way hotel especially with no lift however pleasant staff and excellent Indian restaurant adjoining it.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The hotel was a five minute walk from the metro , clean , quiet, and the staff were friendly. I would recommend staying at this hotel.
Alexander
icon-
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Room was clean bed comfy good breakfast and free parking
Tegpal
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was an eye opener, when we got there. The room did not look like the room we had booked. They did not have the heat on and were providing everyone with heaters untill I spoke with the staff member in the evening and he did turn it on. I had some other families who were going to check in a few days later, we suggested they cancel and stay somewhere else.
Read More
Marie
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hotel was in good location plus it was very quiet
Peter
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Room was clean and there were two pillows. Thought the breakfast could have had more options.
Claire
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Had a 2 night stay here when dropping my daughter back at University. Convenient for Jesmond & Newcastle City Centre shops and cafes/restaurants. Hotel is a bit tired looking but was fine for the time I was there. Bonuses are free parking and Chakh Dhoom Indian restaurant next door if you don't want to go far!
martin
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Front of house was very nice, respectful. The food and hygiene was great to.
Number of reviews per page
20
40