Castle Hotel Windsor

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9.0
/10
Exceptional
1,003 reviews

What Guests Say About Their Stay

James John

10.0
/ 10
The hotel is being upgraded but the service was exceptional - there was an issue pre-stay with our room due to the ongoing upgrades and they more than rectified it. That’s how customer service should be - well done! Family of 4 stayed - we will be back. Can’t wait to see it once everything is finished.

Antonia

10.0
/ 10
The hotel was being renovated, so the reception area was moved to the back of the property and our room was on an upper floor in a part of the hotel without a lift - a challenge with luggage. That said, the staff were attentive and helpful and the room was clean and comfortable.

HAWABIBI

10.0
/ 10
Really lovely hotel, great location, clean rooms. Staff were super friendly. Great place to stay.
In the Area
See Map
18 High Street, Slough, England, SL4 1LJ

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Castle Hotel Windsor is a good choice when you are visiting Slough. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Castle Hotel Windsor

18 High Street, Slough, England, SL4 1LJ
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Lobby Castle Hotel Windsor
Exterior 2 Castle Hotel Windsor

Discover More About Castle Hotel Windsor

General


Near Windsor Castle

Location


A stay at Castle Hotel Windsor places you in the heart of Windsor, within a 10-minute walk of River Thames and Windsor Castle. This luxury hotel is 2.5 mi (3.9 km) from LEGOLAND® Windsor and 15.4 mi (24.8 km) from Twickenham Stadium.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Windsor Guildhall - 0.1 km / 0.1 mi
Windsor Royal Shopping Centre - 0.2 km / 0.1 mi
St. Georges Chapel - 0.2 km / 0.1 mi
Theatre Royal - 0.3 km / 0.2 mi
King Edward Court Shopping - 0.5 km / 0.3 mi
Thames Path - 0.5 km / 0.3 mi
The Old Ticket Hall - 0.5 km / 0.3 mi
River Thames - 0.5 km / 0.3 mi
Windsor Castle - 0.6 km / 0.4 mi
Queen Mary's Dolls' House - 0.7 km / 0.4 mi
Eton High Street Shopping - 0.8 km / 0.5 mi
Frogmore House - 0.8 km / 0.5 mi
Eton College - 1.2 km / 0.7 mi
Windsor Racecourse - 2.7 km / 1.7 mi
Liquid Leisure - 3.8 km / 2.3 mi

The nearest airports are:
Heathrow Airport (LHR) - 20.2 km / 12.5 mi
Farnborough (FAB) - 33.5 km / 20.8 mi
London City Airport (LCY) - 109.7 km / 68.1 mi
Luton Airport (LTN) - 65.9 km / 41 mi
Gatwick Airport (LGW) - 70.8 km / 44 mi

Renovations


The property will be renovating from November 25 2025 to May 31 2026 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue(s)
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features discounted use of a nearby fitness facility and a banquet hall.

Business Facilities


Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Windsor? This hotel has 893 square feet (83 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, Leaf at The Castle Hotel, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Rooms


Stay in one of 108 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Castle Hotel Windsor

Entertainment Facility Castle Hotel Windsor
Entertainment Facility
Functional Hall Castle Hotel Windsor
Functional Hall
Common Space Castle Hotel Windsor
Common Space
Lobby Castle Hotel Windsor
Lobby
Exterior Castle Hotel Windsor
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Business facilities
  • Conference center
  • Business facilities
  • Conference rooms

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Things to Do

  • Library

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Castle Hotel Windsor

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Castle Hotel Windsor
108
Number of floors in Castle Hotel Windsor
3
Another facilities in Castle Hotel Windsor
Laundry service, Luggage storage, Express check-out, Porter, 24-hour Receptionist

Frequently asked question in Castle Hotel Windsor

What are available facilities at Castle Hotel Windsor?
There are top facilites at Castle Hotel Windsor such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Castle Hotel Windsor?
The standard check-in time at Castle Hotel Windsor is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Castle Hotel Windsor provide breakfast?
Yes, Castle Hotel Windsor provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Castle Hotel Windsor?
Castle Hotel Windsor is a 4.0-star hotel.
How many floors does Castle Hotel Windsor have?
Castle Hotel Windsor has 3 floors.
See All

More Reviews from Other Guests in Castle Hotel Windsor

9.0
Exceptional
From 1,003 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Castle Hotel Windsor

Number of reviews per page
20
40
Top reviews
James John
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is being upgraded but the service was exceptional - there was an issue pre-stay with our room due to the ongoing upgrades and they more than rectified it. That’s how customer service should be - well done! Family of 4 stayed - we will be back. Can’t wait to see it once everything is finished.
Antonia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was being renovated, so the reception area was moved to the back of the property and our room was on an upper floor in a part of the hotel without a lift - a challenge with luggage. That said, the staff were attentive and helpful and the room was clean and comfortable.
John
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Building work across the hotel restricted things so that reception and dinner/breakfast served in temp locations but staff did there best to make things seem normal.
HAWABIBI
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really lovely hotel, great location, clean rooms. Staff were super friendly. Great place to stay.
Chris
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Currently undergoing refurb so main reception restaurant and bar closed. Temp reception and staff did their best and forewarned us. Breakfast was still excellent, room was great and v comfy bed
Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We have stayed her a few times before. It is clean and beautiful. The staff is lovely and the location is so convenient
Neil
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It is difficult to review as the Hotel is undergoing work and the City View room could not be offered. However everything that was expected was provided.
Jennifer
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We booked here for Saturday 28th March, the tv didn’t work (called maintenance and this was fixed) and the coffee machine was missing. I received an email 3 days before our stay to inform us there were renovations ongoing and the bar would be closed. This was particularly frustrating as we had booked this hotel in November. There had been no communication before hand, so no opportunity to book a different hotel.
Read More
Chris
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The property is under full refurbishment, so very disappointing they charge the same price.
Bruce
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place to stay as a couple or family , so much in the area for kids. Staff were. Friendly and helpful.
Christopher
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nicely refurbished rooms … The Hotel is bang in the centre of things, sadly the front of house refurbishment work limited their full potential when we stayed but I’m sure it will look great when it’s finished ..
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room temperature was perfect as were the staff.
Georgia
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff were helpful and courteous. Room was clean and a good size.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location. The rooms were spotless and the staff were excellent.
Ian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We were fully aware of the refurbishment going on in the hotel. The hotel staff were courteous, friendly and professional which goes along way, considering the restrictions of where the hotel guests could have access within the hotel. Our hotel room was very comfortable and the breakfast was delicious and hot..
Joanne
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The service was great. Lovely room (we booked a twin so it gave us the equivalent of a super king mattress). Good breakfast.
Megan
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location, friendly staff, was there during remodel so some things (restaurant/bar) were closed)
JAMES
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I would recommend the castle hotel to everyone. Lovely hotel, great location and the staff were so friendly and helpful. On arrival to the hotel, I went to check in, and found I’d booked the wrong date, I was a week early. Expedia did nothing whatsoever to help me, apart from try to charge me the same price of the room again, to change my booking, even though I spend £1000s through them every year. It was my mistake, but I found Expedias response to the situation very disappointing. However, the lady on reception and someone from the reservations team…. I can’t remember either of their names, did everything they could to help and even got me a refund on the room that I incorrectly booked and I can’t thank them enough. If you ever stay in Windsor, then make sure you stay here
Read More
Paul
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

.
Jeffrey
icon-Leisure
Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It is under construction, some what inconvenient. Can be noticed before booking
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Castle Hotel Windsor

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,003 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Castle Hotel Windsor

Number of reviews per page
20
40
Top reviews
James John
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is being upgraded but the service was exceptional - there was an issue pre-stay with our room due to the ongoing upgrades and they more than rectified it. That’s how customer service should be - well done! Family of 4 stayed - we will be back. Can’t wait to see it once everything is finished.
Antonia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was being renovated, so the reception area was moved to the back of the property and our room was on an upper floor in a part of the hotel without a lift - a challenge with luggage. That said, the staff were attentive and helpful and the room was clean and comfortable.
John
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Building work across the hotel restricted things so that reception and dinner/breakfast served in temp locations but staff did there best to make things seem normal.
HAWABIBI
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really lovely hotel, great location, clean rooms. Staff were super friendly. Great place to stay.
Chris
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Currently undergoing refurb so main reception restaurant and bar closed. Temp reception and staff did their best and forewarned us. Breakfast was still excellent, room was great and v comfy bed
Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We have stayed her a few times before. It is clean and beautiful. The staff is lovely and the location is so convenient
Neil
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It is difficult to review as the Hotel is undergoing work and the City View room could not be offered. However everything that was expected was provided.
Jennifer
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We booked here for Saturday 28th March, the tv didn’t work (called maintenance and this was fixed) and the coffee machine was missing. I received an email 3 days before our stay to inform us there were renovations ongoing and the bar would be closed. This was particularly frustrating as we had booked this hotel in November. There had been no communication before hand, so no opportunity to book a different hotel.
Read More
Chris
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The property is under full refurbishment, so very disappointing they charge the same price.
Bruce
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place to stay as a couple or family , so much in the area for kids. Staff were. Friendly and helpful.
Christopher
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nicely refurbished rooms … The Hotel is bang in the centre of things, sadly the front of house refurbishment work limited their full potential when we stayed but I’m sure it will look great when it’s finished ..
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room temperature was perfect as were the staff.
Georgia
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff were helpful and courteous. Room was clean and a good size.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location. The rooms were spotless and the staff were excellent.
Ian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We were fully aware of the refurbishment going on in the hotel. The hotel staff were courteous, friendly and professional which goes along way, considering the restrictions of where the hotel guests could have access within the hotel. Our hotel room was very comfortable and the breakfast was delicious and hot..
Joanne
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The service was great. Lovely room (we booked a twin so it gave us the equivalent of a super king mattress). Good breakfast.
Megan
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location, friendly staff, was there during remodel so some things (restaurant/bar) were closed)
JAMES
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I would recommend the castle hotel to everyone. Lovely hotel, great location and the staff were so friendly and helpful. On arrival to the hotel, I went to check in, and found I’d booked the wrong date, I was a week early. Expedia did nothing whatsoever to help me, apart from try to charge me the same price of the room again, to change my booking, even though I spend £1000s through them every year. It was my mistake, but I found Expedias response to the situation very disappointing. However, the lady on reception and someone from the reservations team…. I can’t remember either of their names, did everything they could to help and even got me a refund on the room that I incorrectly booked and I can’t thank them enough. If you ever stay in Windsor, then make sure you stay here
Read More
Paul
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

.
Jeffrey
icon-Leisure
Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It is under construction, some what inconvenient. Can be noticed before booking
Number of reviews per page
20
40