Crystal Hotel

Hotels
8.2
/10
Very Good
412 reviews

What Guests Say About Their Stay

Susan
10.0
/ 10
The room was excellent value for money compared to anything else. It is tired, but very clean, in a great spot and the staff are lovely.
Richard
10.0
/ 10
Great place to stay. Chinese restaurant in the same building. Some parking out back. We were just passing through. Many restaurants and shopping mall just down the street.
Karen
10.0
/ 10
On arriving it didn’t look inviting and I was a bit disappointed, but my room was bright clean and very nice and quiet, staff were very helpful to my needs, would stay again.
In the Area
See Map
167-169 Hills Rd, Cambridge District, Cambridgeshire, England, CB2 8RJ

Main Facilities

Read More
WiFi
Crystal Hotel is a hotel in a good neighborhood, which is located at Cambridge District.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Crystal Hotel

167-169 Hills Rd, Cambridge District, Cambridgeshire, England, CB2 8RJ
Discover More Places
Others Crystal Hotel
Others 2 Crystal Hotel

Discover More About Crystal Hotel

Location


Crystal Hotel is a hotel in a good neighborhood, which is located at Cambridge District.

About Crystal Hotel

Crystal Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Crystal Hotel is the right place to stay.

All facilities in Crystal Hotel

Others Crystal Hotel
Others

Hotel Services

  • Luggage storage
  • Express check-out
  • Front desk

Public Facilities

  • Others
  • Smoke-free area

Things to Do

  • Garden

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Crystal Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

The front desk is open daily from 7:30 AM - 10:00 PM. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 15

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 10:00
Available rooms at Crystal Hotel
18
Number of floors in Crystal Hotel
2
Another facilities in Crystal Hotel
Luggage storage, Express check-out, Front desk, Others, Smoke-free area

Frequently asked question in Crystal Hotel

What are available facilities at Crystal Hotel?
There are top facilites at Crystal Hotel such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crystal Hotel?
The standard check-in time at Crystal Hotel is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
What is the star rating of Crystal Hotel?
Crystal Hotel is a 3.5-star hotel.
How many floors does Crystal Hotel have?
Crystal Hotel has 2 floors.
How many rooms are available at Crystal Hotel?
Crystal Hotel has 18 rooms in total.
See All

More Reviews from Other Guests in Crystal Hotel

8.2
Very Good
From 412 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystal Hotel

Number of reviews per page
20
40
Top reviews
Rodney
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This was a good comfortable hotel. However service was below average. I stayed for 3 nights. No service of room after first night. The next day I specifically rang the hotel during the day twice but got no reply. I left a message specifically asking for the room to be serviced. Still no service the next day. I also requested some ice to take to the room for a drink. None available the first night. Small cup the next night. Smaller cup the next night and then no more when I asked. Considering there is a restaurant on site, seems odd.
Read More
Mike
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great little hotel half mile or so from Cambridge city centre. Well recommended.
Faheem
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stay was ok. Would have liked some water in the room or even vending machine downstairs. Kind of hands off reception/service. Close proximity to the hospital which is good. And helped in late check out today. That's it really
Katharine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No AC which is fine and to be expected but hard during the heat wave. The area is a little shabby but the room was quiet and clean that it was a comfortable respite after a busy day and evening in Cambridge.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

No AC, bed very hard, place a bit run-down, no staff there a lot of the time. Shower was broken so had to use the one next door in a room that had not been cleaned yet. No secure place to leave luggage after checkout. Staff were pleasant and friendly and tried to be helpful with the shower situation.
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was excellent value for money compared to anything else. It is tired, but very clean, in a great spot and the staff are lovely.
Delvyn
icon-Business
Business
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Cons: This is a shabby old hotel. Holes in the walls, rips in the wallpaper. It's clean. They say they will provide housekeeping every three days, but I had to ask on day 4, and all they did was provide new towels and empty the trash. They did not clean the toilet or sink or provide new bed sheets or vacuum. There is rarely someone working at the front desk, so I found it impossible to get them to address this issue. Pros: It's clean, at least, and the staff are friendly - when you can find them. It's a 10 minute walk to the train station, and about 20 minutes by bus to the center of town.
Read More
Helen
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Shabby and cramped
Joan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff very lovely. The hotel was clean and quiet despite being near the road. The hotel needs general updating. It was nice to have a garden area but we could not sit out there as there were nettles and the chairs needed cleaning. It would be good to have a breakfast option. The restaurant that was advertised nearby was a bit disappointing if you are looking for a full English type breakfast but got free hot drinks if you mention the hotel! The hotel is generally fine if you are only there for a day or two. The lovely staff make the hotel.
Read More
Elizabeth
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

While the room was clean and the registration clerk was friendly, the property is on the shabby side. It was a very bare bones experience. Water pressure was a trickle. Fine for a quick stop for budget travelers. We appreciated the free parking!
Gabriel
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Perfect stay. V reasonable near station inc parking
Michael
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Comfortable hotel close to station and public transport good value for a short break.
Richard
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great place to stay. Chinese restaurant in the same building. Some parking out back. We were just passing through. Many restaurants and shopping mall just down the street.
James
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Quaint place, needs a bit of TLC though. The staff were very friendly and attentive and we appreciated the short cancellation period during these turbulent times. Everything was clean but the rooms could definitely do with some freshening up.
Verified traveler
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Simple hotel with everything needed and great location to wander into the city. Great perk that there is free parking included
Elizabeth
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Room was small but perfectly adaquate. Bed was clean and comfortable. Ensuite was compact but clean and well cared for. Usual facilities in room. Free wifi. Would have been nice to have a box of tissues. One of the bedside lights didnt work but had been replaced by a lamp. Staff were welcoming and efficient. Good location. Half hour walk to centre. Parking available.
Read More
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

On arriving it didn’t look inviting and I was a bit disappointed, but my room was bright clean and very nice and quiet, staff were very helpful to my needs, would stay again.
Adeeb
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Stayed for one night, staff were friendly and hotel was ok for a basic, overnight no frills stay.
James
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great location, 15 min walk from Cambridge central station and Addenbrookes Hospital with numerous buses in between. Doesn't do breakfast but there are places nearby. Would be an improvement if a light snack box was available. A Chinese restaurant is open on site for lunch and dinner. Staff were lovely and so helpful and informative. Hotel price was very reasonable, limited hours reception with other hrs phone contact details provided.
Read More
Verified traveler
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Nice double room, clean and roomy. Reception was lovely and welcoming.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Crystal Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 412 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystal Hotel

Number of reviews per page
20
40
Top reviews
Rodney
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This was a good comfortable hotel. However service was below average. I stayed for 3 nights. No service of room after first night. The next day I specifically rang the hotel during the day twice but got no reply. I left a message specifically asking for the room to be serviced. Still no service the next day. I also requested some ice to take to the room for a drink. None available the first night. Small cup the next night. Smaller cup the next night and then no more when I asked. Considering there is a restaurant on site, seems odd.
Read More
Mike
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great little hotel half mile or so from Cambridge city centre. Well recommended.
Faheem
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stay was ok. Would have liked some water in the room or even vending machine downstairs. Kind of hands off reception/service. Close proximity to the hospital which is good. And helped in late check out today. That's it really
Katharine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No AC which is fine and to be expected but hard during the heat wave. The area is a little shabby but the room was quiet and clean that it was a comfortable respite after a busy day and evening in Cambridge.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

No AC, bed very hard, place a bit run-down, no staff there a lot of the time. Shower was broken so had to use the one next door in a room that had not been cleaned yet. No secure place to leave luggage after checkout. Staff were pleasant and friendly and tried to be helpful with the shower situation.
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was excellent value for money compared to anything else. It is tired, but very clean, in a great spot and the staff are lovely.
Delvyn
icon-Business
Business
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Cons: This is a shabby old hotel. Holes in the walls, rips in the wallpaper. It's clean. They say they will provide housekeeping every three days, but I had to ask on day 4, and all they did was provide new towels and empty the trash. They did not clean the toilet or sink or provide new bed sheets or vacuum. There is rarely someone working at the front desk, so I found it impossible to get them to address this issue. Pros: It's clean, at least, and the staff are friendly - when you can find them. It's a 10 minute walk to the train station, and about 20 minutes by bus to the center of town.
Read More
Helen
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Shabby and cramped
Joan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff very lovely. The hotel was clean and quiet despite being near the road. The hotel needs general updating. It was nice to have a garden area but we could not sit out there as there were nettles and the chairs needed cleaning. It would be good to have a breakfast option. The restaurant that was advertised nearby was a bit disappointing if you are looking for a full English type breakfast but got free hot drinks if you mention the hotel! The hotel is generally fine if you are only there for a day or two. The lovely staff make the hotel.
Read More
Elizabeth
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

While the room was clean and the registration clerk was friendly, the property is on the shabby side. It was a very bare bones experience. Water pressure was a trickle. Fine for a quick stop for budget travelers. We appreciated the free parking!
Gabriel
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Perfect stay. V reasonable near station inc parking
Michael
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Comfortable hotel close to station and public transport good value for a short break.
Richard
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great place to stay. Chinese restaurant in the same building. Some parking out back. We were just passing through. Many restaurants and shopping mall just down the street.
James
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Quaint place, needs a bit of TLC though. The staff were very friendly and attentive and we appreciated the short cancellation period during these turbulent times. Everything was clean but the rooms could definitely do with some freshening up.
Verified traveler
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Simple hotel with everything needed and great location to wander into the city. Great perk that there is free parking included
Elizabeth
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Room was small but perfectly adaquate. Bed was clean and comfortable. Ensuite was compact but clean and well cared for. Usual facilities in room. Free wifi. Would have been nice to have a box of tissues. One of the bedside lights didnt work but had been replaced by a lamp. Staff were welcoming and efficient. Good location. Half hour walk to centre. Parking available.
Read More
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

On arriving it didn’t look inviting and I was a bit disappointed, but my room was bright clean and very nice and quiet, staff were very helpful to my needs, would stay again.
Adeeb
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Stayed for one night, staff were friendly and hotel was ok for a basic, overnight no frills stay.
James
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great location, 15 min walk from Cambridge central station and Addenbrookes Hospital with numerous buses in between. Doesn't do breakfast but there are places nearby. Would be an improvement if a light snack box was available. A Chinese restaurant is open on site for lunch and dinner. Staff were lovely and so helpful and informative. Hotel price was very reasonable, limited hours reception with other hrs phone contact details provided.
Read More
Verified traveler
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Nice double room, clean and roomy. Reception was lovely and welcoming.
Number of reviews per page
20
40