What do past guests say about Hotel Indigo CHESTER by IHG?

Hotel Indigo CHESTER by IHG is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Indigo CHESTER by IHG

Name: Hotel Indigo CHESTER by IHG
Address: Grosvenor Park Road, Cheshire West and Chester, England, CH11QQ, Grosvenor Park Road, CH11QQ, England
Rating: 9.4

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9.4

/10

Exceptional

1,001 reviews

What Guests Say About Their Stay

Matthew

10.0

/ 10

Lovely stay, this hotel is perfect. Clean and comfortable. Sophie on reception was lovely 😁

Ruth

10.0

/ 10

The bed was lovely and comfortable, and I had one of the best nights' sleep I've ever had in a hotel. The front-of-house staff were friendly, down-to-earth, and highly professional, with a genuine "nothing is too much trouble" attitude that made me feel very welcome. My only minor niggle was that the shower gel dispenser was empty, but as I had my own with me, it wasn't an issue. Overall, I had a great stay and will definitely be back. See you again soon!

Philip

10.0

/ 10

Great location. Hotels decor is beautiful and the staff are helpful and professional.

In the Area

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Grosvenor Park Road, Cheshire West and Chester, England, CH11QQ

Main Facilities

Parking

WiFi

Staying at Hotel Indigo CHESTER by IHG is a good choice when you are visiting Cheshire West and Chester. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Hotel Indigo CHESTER by IHG

Grosvenor Park Road, Cheshire West and Chester, England, CH11QQ

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Discover More About Hotel Indigo CHESTER by IHG

Location
Staying at Hotel Indigo CHESTER by IHG is a good choice when you are visiting Cheshire West and Chester.

About Hotel Indigo CHESTER by IHG

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Indigo CHESTER by IHG is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Indigo CHESTER by IHG.

All facilities in Hotel Indigo CHESTER by IHG

Lobby

Exterior

Others

Restaurant

Accessibilty

Accessibility equipment
Accessible parking

Public Facilities

WiFi in public area
Room service

Food and Drinks

Connectivity

Free WiFi

General

Hotel Services

Concierge

In-room Facilities

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Hotel Indigo CHESTER by IHG

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	AC, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 11:00
Available rooms at Hotel Indigo CHESTER by IHG	75
Number of floors in Hotel Indigo CHESTER by IHG	5
Another facilities in Hotel Indigo CHESTER by IHG	Accessibility equipment, Accessible parking, WiFi in public area, Room service, Bar

Frequently asked question in Hotel Indigo CHESTER by IHG

What are available facilities at Hotel Indigo CHESTER by IHG?

There are top facilites at Hotel Indigo CHESTER by IHG such as AC, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Indigo CHESTER by IHG?

The standard check-in time at Hotel Indigo CHESTER by IHG is starting from From 15:00 while the latest check-out time is at Before 11:00

What is the star rating of Hotel Indigo CHESTER by IHG?

Hotel Indigo CHESTER by IHG is a 5.0-star hotel.

How many floors does Hotel Indigo CHESTER by IHG have?

Hotel Indigo CHESTER by IHG has 5 floors.

How many rooms are available at Hotel Indigo CHESTER by IHG?

Hotel Indigo CHESTER by IHG has 75 rooms in total.

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More Reviews from Other Guests in Hotel Indigo CHESTER by IHG

Overall Ratings & Reviews Hotel Indigo CHESTER by IHG

Other sources (1,001)

9.4

Exceptional

From 1,001 reviews

Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews Hotel Indigo CHESTER by IHG

Number of reviews per page

Top reviews

Johann

Business

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

We were disappointed with our stay. Parking was not included as expected and confirmed and at check-in we were told there was no option for a larger vehicle, so we had to arrange alternative parking ourselves. We later spoke to someone at reception who assured us we would be refunded at checkout. In the end, we paid around £65 and only received £48 back, which was frustrating and unclear. We will be following this up with Hotels.com. Breakfast was also below expectations, with poor quality overall.

Michelle

with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The property was fairly new and well maintained. Close to most dining options and in a very walkable neighborhood.

leonard

with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel with helpful smiling staff. Excellent breakfast.

William

Friends and Family Family

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel excellent staff and food

Matthew

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Lovely stay, this hotel is perfect. Clean and comfortable. Sophie on reception was lovely 😁

Ruth

Friends and Family with Friends

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Philip

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Hotels decor is beautiful and the staff are helpful and professional.

Chris

with Friends

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great location and lovely staff!

Gareth

with Partner

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Check in was quick and easy and the receptionist was very polite. The room itself was to a good standard. There were just a few things that let it down. A cleaning cloth was left in the room on the dress table. Some for the fixtures in the room still had a layer of dust on. It did feel like the cloth had been left as the cleaner was supposed to come back and dust but had forgotten. The toilet also leaked

Julia

with Friends

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great location to all the things to see in Chester! Staff very friendly and helpful.

stephen

with Partner

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Being going to chester for years and this is by far the best one..everything was excellent, had a little problem in the first morning, new chef so was advised to order from the breakfast menu instead.. Second day breakfast was amazing ( different chef ) … overall this will be the hotel where I will be staying.. Did get an email with upgrading but on arrival it wasn’t available.. Overall Brilliant

Natalie

with Partner

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hotel. Only stayed for one night. But staff were very helpful. Hotel was very well kept and clean. Rooms were lovely and very modern. Ate at the forge restaurant the night we stayed. Was lovely but I’d say it’s over priced for what it is. Breakfast was very nice in the morning and plenty of choice. Would stay again.

Pauline

Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Helpful staff and good amenities

Paul

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Clean well laid out and comfortable room. Good sized fridge, lots of well placed sockets and a large bathroom made it an easy stay. We found easy parking nearby in public car parks. Helpful staff and we would stay there again.

Amelia

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Lovely clean room, staff very friendly especially the chef at breakfast. Good choice of hot and cold breakfast options regularly topped up so everything is nice and fresh. 5 minute walk to tourist attractions, bars and restaurants however still in a quiet. Only tiny thing for me is that I like bread rolls and cheese slices with my breakfast and they only had sliced bread (brown and white) but that was a tiny point :)

Donna

with Partner

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Stayed in a standard king room which was very clean and comfortable with more than enough room for two staying for one night. Large bathroom with huge walk in shower. All staff we interacted with were very friendly and helpful. Bar area was very nice but didn’t not use the restaurant. Very good location just enough away from the hustle and bustle but everything just close by. Next to the beautiful Grosvenor Park which leads to the river Dee.

linda

with Partner

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

The entire hotel was very clean. The staff were professional, friendly and helpful. Breakfast was very good with plenty of choice. pleasant bar/lounge area. Parking, as with most Chester hotels is not on site, the only downside of our trip. Well located meaning you can visit most of the centre and the riverside, all within walking distance.

Ying-He

with Partner

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Did not buy breakfast. Too expensive.

Eva

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Lovely hotel in a walking distance from the town centre, highly recommend. Comfy beds, quiet area, lovely brekafast. The only thing I wasn't happy about it the fact that you can't open window at night and you have to sleep under AC.

Julie

with Friends

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel with spacious, well-decorated rooms. Ten minute walk from the train station and steps away from a lovely park.

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