Hotel Indigo CHESTER by IHG

Couldn’t fault it. Very good standard all round.

Couldn’t fault the stay, great room, great breakfast, great location

The hotel overall was very nice and stylish. All staff were extremely friendly and helpful. The Breakfast was delicious and the Steak was superb but very pricy for the amount received. It cost just short of £100 as a sharing meal for 2 which included 2 sides but the sides portions were only enough for one person. The room was great, comfy bed and pillows, hair dryer, ironing board & iron, great shower pressure but a few areas needed a deeper clean such as the shower shelf and screen. The mirror also had dirty makeup finger marks on it. This is the reason for 4 stars rather than 5 plus the room was quite cold even though we adjusted the thermostat.

Room was dusty and the heating kept switching off. The bathroom had a leak from the toilet and noise from both taps which were reported but not fixed. Our room wasn’t ready and we waited in the bar area for about an hour with a free drink.

Clean room, very helpful staff, great experience

Very clean and modern hotel very close to the town centre bars shops and restaurants.

Excellent service and surprise suite upgrade was a lovely touch. Great clean rooms and quality furnishings.

Christmas Day dinner and stay

Good clean hotel with friendly staff, ideally placed for city centre. Comfortable modern room and bathroom, and nice little touches such as complementary soft drinks in fridge, and popcorn to nibble on. Would definitely recommend and return.

Clean room ,comfy bed, Had to wait for pancakes thought 20mins was probably a bit to long, lovely staff all round

Room spotless, and staff extremely helpful and polite. Excellent couple of days in Chester, and would definitely stay in the Hotel Indigo again.

Staff friendly and courteous.

Room was nicely decorated and breakfast was great

Great room, super helpful staff. Excellent all round experience

Check in was really poor, slow and unfriendly staff. Breakfast was a complete shambles!!! Nothing was ready everywhere was a mess just not great at all!

Clean, spacious room. Very nice breakfast. Bar area had a nice ambiance.

The hotel was beautiful and excellent staff on arrival great location for train station and shops Unfortunately after an evening out we arrived back at hotel and waited patiently at bar whilst staff stood and moaned about other colleagues with not very desirable language we then tried to order a cocktail but were told they didn’t serve them after 10 even though we had been stood there from 9.55 so tip for everyone the Moxy sell beautiful cocktails till 1am the next morning the cleaners where very pleasant as was the lady at checkout breakfast was a little chaotic but got there in the end

Modern, new clean room, comfy bed and nice bathroom. Excellent rainfall shower

Such a lovely hotel with very friendly staff. Rooms were very clean and the bed was very comfortable. Excellent hotel.

Brilliant hotel in Chester, close to main areas and the river walks. Lovely room & bathroom with a good shower. All the staff were super friendly and efficient. Breakfast was great with lots of choices. Highly recommended!