Hotel Indigo Newcastle by IHG

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9.0
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Stephen

10.0
/ 10
This hotel exceeded our expectations in every way. From the initial welcome from the staff all the way through to us checking out, our stay at the Indigo was first-class. Both our room and all the public areas were very well maintained and had an exceptionally high level of cleanliness. The bar / cafe in the foyer was light, bright and comfortable. I cannot praise this hotel and its staff enough. Highly recommended.

David

10.0
/ 10
Staff were Courteous and professional. Room was modern and clean. Amenities were excellent

Megan

10.0
/ 10
Great place to stay, great location - walking distance to all amenities. Fantastic breakfast, friendly and helpful staff. Highly recommend.
In the Area
See Map
2/8 Fenkle Street, Newcastle, England, NE1 5XU

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Hotel Indigo Newcastle by IHG is located in area / city Newcastle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Indigo Newcastle by IHG

2/8 Fenkle Street, Newcastle, England, NE1 5XU
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Exterior Hotel Indigo Newcastle by IHG
Exterior 2 Hotel Indigo Newcastle by IHG

Discover More About Hotel Indigo Newcastle by IHG

General
Near St. James' Park

Location
With a stay at Hotel Indigo Newcastle by IHG, you'll be centrally located in Newcastle-upon-Tyne, a short 7-minute walk from St. James' Park and 11 minutes by foot from University of Newcastle-upon-Tyne. This hotel is 0.7 mi (1.1 km) from Northumbria University and 1.1 mi (1.8 km) from Quayside.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

O2 Academy Newcastle - 0.1 km / 0.1 mi
Newcastle-upon-Tyne St. Mary's Cathedral - 0.2 km / 0.1 mi
Eldon Square Shopping Centre - 0.2 km / 0.1 mi
The Gate - 0.2 km / 0.1 mi
Chinatown - 0.2 km / 0.1 mi
Grainger Market - 0.3 km / 0.2 mi
Bigg Market - 0.3 km / 0.2 mi
Life Science Centre - 0.5 km / 0.3 mi
Central Arcade - 0.5 km / 0.3 mi
Newcastle-upon-Tyne Discovery Museum - 0.5 km / 0.3 mi
Newcastle-upon-Tyne Theatre Royal - 0.6 km / 0.4 mi
Genting Casino Newcastle - 0.6 km / 0.4 mi
Newcastle-upon-Tyne St. Nicholas' Cathedral - 0.6 km / 0.4 mi
Grey's Monument - 0.6 km / 0.4 mi
St. James' Park - 0.6 km / 0.4 mi

The preferred airport for Hotel Indigo Newcastle by IHG is Newcastle Intl. Airport (NCL) - 12.5 km / 7.7 mi

Facilities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining
Grab a bite to eat at Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. To-go breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 148 air-conditioned rooms featuring refrigerators and flat-screen televisions. Computers with complimentary wired and wireless internet keep you connected, and satellite programming is available for entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Indigo Newcastle by IHG

Bar, Cafe and Lounge Hotel Indigo Newcastle by IHG
Bar, Cafe and Lounge
Fitness Center Hotel Indigo Newcastle by IHG
Fitness Center
Functional Hall Hotel Indigo Newcastle by IHG
Functional Hall
Accommodation Services Hotel Indigo Newcastle by IHG
Accommodation Services
Exterior Hotel Indigo Newcastle by IHG
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Connectivity

  • LAN Internet
  • Free WiFi

Things to Do

  • Romantic proposal packages

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

General

  • Parking

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Indigo Newcastle by IHG

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Indigo Newcastle by IHG
148
Number of floors in Hotel Indigo Newcastle by IHG
5
Another facilities in Hotel Indigo Newcastle by IHG
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Smoke-free area

Frequently asked question in Hotel Indigo Newcastle by IHG

What are available facilities at Hotel Indigo Newcastle by IHG?
There are top facilites at Hotel Indigo Newcastle by IHG such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Indigo Newcastle by IHG?
The standard check-in time at Hotel Indigo Newcastle by IHG is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Indigo Newcastle by IHG provide breakfast?
Yes, Hotel Indigo Newcastle by IHG provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Indigo Newcastle by IHG?
Hotel Indigo Newcastle by IHG is a 4.0-star hotel.
How many floors does Hotel Indigo Newcastle by IHG have?
Hotel Indigo Newcastle by IHG has 5 floors.
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More Reviews from Other Guests in Hotel Indigo Newcastle by IHG

9.0
Exceptional
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Indigo Newcastle by IHG

Number of reviews per page
20
40
Top reviews
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel exceeded our expectations in every way. From the initial welcome from the staff all the way through to us checking out, our stay at the Indigo was first-class. Both our room and all the public areas were very well maintained and had an exceptionally high level of cleanliness. The bar / cafe in the foyer was light, bright and comfortable. I cannot praise this hotel and its staff enough. Highly recommended.
Read More
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were Courteous and professional. Room was modern and clean. Amenities were excellent
Helen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spacious quiet room m, centrally located
maria
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, central and a lovely breakfast could fault it.
Robert
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perhaps because of its location, the environment is not quiet. It seems there is always a party going on outside. If you are the type who gravitate towards crowd, this can fit you well.
Brian
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Close to train station. No coffee in room. They charged me a “special rate” of £17 for breakfast on check in, saying it would cost more the next morning. Cost of full English is actually £13 on the menu. Restaurant is okay for drinks. Food appears to be from take out off site.
Megan
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay, great location - walking distance to all amenities. Fantastic breakfast, friendly and helpful staff. Highly recommend.
Annabel
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great breakfast.
Nancy
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Super clean, modern hotel and rooms. Staff very helpful. Comfortable, spacious rooms.
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was well equipped, clean and comfortable. Breakfast was very good and the staff were very friendly.
Robert
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We had a major issue where we were kept up the majority of the night due to excessive noise from another room. I explained to the hotel in the morning and they were aware as had another complaint, but they would not offer me any of my money back because I didn’t call them during the night. I feel this is not fair, as all I wanted to do was try to sleep, so ringing reception was not the first thing on my mind. I would like someone to contact me to discuss. On a seperate note, the hotel is lovely, with good parking & nice finish/decor. The staff I dealt with when checking out dealing with my complaint, let the show down. They lack empathy and really didn’t want to help me.
Read More
Hayley
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely stay, perfect location
GAYNOR
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

What a lovely Hotel Central to everything we needed. Very clean and Staff were all Amazing so Friendly & Helpful. A definite Hotel chain I would use again. Having previously stayed this year in the York Hotel Indigo which was also lovely and why I chose to book this one in Newcastle. A bonus being a fridge in your room x
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Quick check in and check out. Good location
Robert
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Comfortable room. Good breakfast (although it would have been nice to have some fish on the menu)
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Friendly staff, great facilities especially the gym and nice room - we asked for a quiet room and it was silent
Ho Yuen Jonathan
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staff. I enjoyed my stay in this hotel. Good location as well.
Evan
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hotel, in a perfect location
Paul
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice hotel centrally located
Emma
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The bathroom was tired. It had a cracked sink, mould in the showers and hair everywhere. It looked like it needed a really good deep clean. The kettle also had another guests left over water in.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Indigo Newcastle by IHG

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Indigo Newcastle by IHG

Number of reviews per page
20
40
Top reviews
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel exceeded our expectations in every way. From the initial welcome from the staff all the way through to us checking out, our stay at the Indigo was first-class. Both our room and all the public areas were very well maintained and had an exceptionally high level of cleanliness. The bar / cafe in the foyer was light, bright and comfortable. I cannot praise this hotel and its staff enough. Highly recommended.
Read More
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were Courteous and professional. Room was modern and clean. Amenities were excellent
Helen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spacious quiet room m, centrally located
maria
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, central and a lovely breakfast could fault it.
Robert
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perhaps because of its location, the environment is not quiet. It seems there is always a party going on outside. If you are the type who gravitate towards crowd, this can fit you well.
Brian
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Close to train station. No coffee in room. They charged me a “special rate” of £17 for breakfast on check in, saying it would cost more the next morning. Cost of full English is actually £13 on the menu. Restaurant is okay for drinks. Food appears to be from take out off site.
Megan
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay, great location - walking distance to all amenities. Fantastic breakfast, friendly and helpful staff. Highly recommend.
Annabel
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great breakfast.
Nancy
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Super clean, modern hotel and rooms. Staff very helpful. Comfortable, spacious rooms.
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was well equipped, clean and comfortable. Breakfast was very good and the staff were very friendly.
Robert
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We had a major issue where we were kept up the majority of the night due to excessive noise from another room. I explained to the hotel in the morning and they were aware as had another complaint, but they would not offer me any of my money back because I didn’t call them during the night. I feel this is not fair, as all I wanted to do was try to sleep, so ringing reception was not the first thing on my mind. I would like someone to contact me to discuss. On a seperate note, the hotel is lovely, with good parking & nice finish/decor. The staff I dealt with when checking out dealing with my complaint, let the show down. They lack empathy and really didn’t want to help me.
Read More
Hayley
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely stay, perfect location
GAYNOR
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

What a lovely Hotel Central to everything we needed. Very clean and Staff were all Amazing so Friendly & Helpful. A definite Hotel chain I would use again. Having previously stayed this year in the York Hotel Indigo which was also lovely and why I chose to book this one in Newcastle. A bonus being a fridge in your room x
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Quick check in and check out. Good location
Robert
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Comfortable room. Good breakfast (although it would have been nice to have some fish on the menu)
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Friendly staff, great facilities especially the gym and nice room - we asked for a quiet room and it was silent
Ho Yuen Jonathan
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staff. I enjoyed my stay in this hotel. Good location as well.
Evan
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hotel, in a perfect location
Paul
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice hotel centrally located
Emma
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The bathroom was tired. It had a cracked sink, mould in the showers and hair everywhere. It looked like it needed a really good deep clean. The kettle also had another guests left over water in.
Number of reviews per page
20
40