Malmaison Birmingham

Hotels
8.8
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Kamil
10.0
/ 10
One of my favourite hotels in Brum. Love the peaky blinders touch in the reception! Such a great hotel. Highly recommended.
Alan
10.0
/ 10
Hotel was clean, modern, and in a perfect position for our visit to the theatre, On the minus side we had to ask for more teabags and milk as only two were left by housekeeping.
Sanya
10.0
/ 10
It’s attached to the Mailbox Birmingham, including the parking beneath, so makes it convenient when driving there and close to almost everything great with the Birmingham city centre. Great service by the warm and friendly staff and liked that there was outdoor seating (limited) at the front with a view to some of the city. Great for that ice cold pint of beer!! :-) If and when I’m back in Birmingham, probably my first choice or among my preferred choices. Ah, Malmaison are also a pet friendly establishment too, if this helps.
In the Area
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1 Wharfside, Birmingham City Centre, City and Borough of Birmingham, England, B1 2JR

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Malmaison Birmingham is located in area / city Birmingham City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Malmaison Birmingham

1 Wharfside, Birmingham City Centre, City and Borough of Birmingham, England, B1 2JR
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Discover More About Malmaison Birmingham

Location


Malmaison Birmingham is located in area / city Birmingham City Centre.

About Malmaison Birmingham

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Malmaison Birmingham exclusively for you.

Malmaison Birmingham is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Malmaison Birmingham.

All facilities in Malmaison Birmingham

Others Malmaison Birmingham
Others

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop
  • Elevator

Things to Do

  • Hot tub
  • Spa
  • Sauna
  • Steam room

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Conference room
  • Conference rooms

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Malmaison Birmingham

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

The following facilities are closed on Tuesday:
  • Full-service spa

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Malmaison Birmingham
193
Number of floors in Malmaison Birmingham
6
Another facilities in Malmaison Birmingham
Laundry service, Tours, Wedding service, Luggage storage, 24-hour Receptionist

Frequently asked question in Malmaison Birmingham

What are available facilities at Malmaison Birmingham?
There are top facilites at Malmaison Birmingham such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Malmaison Birmingham?
The standard check-in time at Malmaison Birmingham is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Malmaison Birmingham provide breakfast?
Yes, Malmaison Birmingham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Malmaison Birmingham?
Malmaison Birmingham is a 4.0-star hotel.
How many floors does Malmaison Birmingham have?
Malmaison Birmingham has 6 floors.
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More Reviews from Other Guests in Malmaison Birmingham

8.8
Very Good
From 1,002 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Malmaison Birmingham

Number of reviews per page
20
40
Top reviews
Brigitte
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Just a lovely place!!
David
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Refurbishment ongoing during our stay
Nicola
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A great city stay, good location and lovely room
Natalie
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel staff very friendly. Hotel in a good location.
Anthony
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room very dated and could do with a refresher
Paul
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is not what it used to be. Feels run down and need of updating. The 5th floor is currently having the air conditioning units across all rooms updated. We felt like we were on a building site. Holes in the ceilings and plastic coverings along the corridors. Luckily, there was no work being done over the weekend as many of the bedrooms on this floor were out of service and it I am sure it would have been noisy. Not sure I would stay here again.
Read More
Kamil
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

One of my favourite hotels in Brum. Love the peaky blinders touch in the reception! Such a great hotel. Highly recommended.
Rita
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great property. Well located. Fine staff.
Alan
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was clean, modern, and in a perfect position for our visit to the theatre, On the minus side we had to ask for more teabags and milk as only two were left by housekeeping.
Sanya
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It’s attached to the Mailbox Birmingham, including the parking beneath, so makes it convenient when driving there and close to almost everything great with the Birmingham city centre. Great service by the warm and friendly staff and liked that there was outdoor seating (limited) at the front with a view to some of the city. Great for that ice cold pint of beer!! :-) If and when I’m back in Birmingham, probably my first choice or among my preferred choices. Ah, Malmaison are also a pet friendly establishment too, if this helps.
Read More
Michael
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very friendly check in lady who was lovely. My room was spacious and clean and bed was comfy! WiFi was great. Breakfast is outstanding. I also used the bar and the restaurant for dinner and both are great. The gym was good with heavy weights and a cable machine and squat rack. Central location - can’t fault it.
Charlotte
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Easy check-in, excellent communication before the stay. The breakfast was 10/10 - especially the granola! Comfortable and spacious rooms.
Garry
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Friendly staff, nice bar, they had run out of several types of drinks however, room was looking a little tired but clean and comfortable
ANGELA
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Really good reception staff and speed of checkin/out Nice clean room with both bath and shower Bar staff made a wonderful cherry manhattan!
Verified traveler
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We had booked in and went for a drink came back and took key didn’t work. My partner went down to reception to get more keys and when he returned we accessed the room to find a couple in there and they had been issued our room. This is extremely concerning for the security aspect of this as if I had if left my personal belongings in this room they could have had access to it and vice versa. There was no check when my partner went back downstairs to reception to check who he was. Despite reception sorting this out and another trip reception offering us a free stay this has left us feeling disappointed as this is a hotel we have stayed at frequently. I now have no faith with the hotel and this put a dampener on our stay and evening as I was worried if someone would be able to access our room on this basis it had happened to us in the first place then the other couple also. Unbelievable.
Read More
Verified traveler
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The suites are lovely and spacious. Clean. And booked for a special occasion so it was nice.
Verified traveler
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely location. Clean. Friendly staff. I do think the parking could be further discounted as it’s quite expensive.
Verified traveler
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Not free parking. Hotels.com info misleading.
Martyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location. Staff was helpful and friendly. Lovely clean hotel
Rebekah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Unique for having a nice bar/restaraunt area up in level 1 and a Starbucks cafe on level 0. Staff welcoming and friendly. Room clean, tidy, modern and of a great size. Walking distance to carpark and broad street bars.
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Malmaison Birmingham

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,002 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Malmaison Birmingham

Number of reviews per page
20
40
Top reviews
Brigitte
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Just a lovely place!!
David
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Refurbishment ongoing during our stay
Nicola
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A great city stay, good location and lovely room
Natalie
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel staff very friendly. Hotel in a good location.
Anthony
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room very dated and could do with a refresher
Paul
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is not what it used to be. Feels run down and need of updating. The 5th floor is currently having the air conditioning units across all rooms updated. We felt like we were on a building site. Holes in the ceilings and plastic coverings along the corridors. Luckily, there was no work being done over the weekend as many of the bedrooms on this floor were out of service and it I am sure it would have been noisy. Not sure I would stay here again.
Read More
Kamil
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

One of my favourite hotels in Brum. Love the peaky blinders touch in the reception! Such a great hotel. Highly recommended.
Rita
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great property. Well located. Fine staff.
Alan
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was clean, modern, and in a perfect position for our visit to the theatre, On the minus side we had to ask for more teabags and milk as only two were left by housekeeping.
Sanya
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It’s attached to the Mailbox Birmingham, including the parking beneath, so makes it convenient when driving there and close to almost everything great with the Birmingham city centre. Great service by the warm and friendly staff and liked that there was outdoor seating (limited) at the front with a view to some of the city. Great for that ice cold pint of beer!! :-) If and when I’m back in Birmingham, probably my first choice or among my preferred choices. Ah, Malmaison are also a pet friendly establishment too, if this helps.
Read More
Michael
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very friendly check in lady who was lovely. My room was spacious and clean and bed was comfy! WiFi was great. Breakfast is outstanding. I also used the bar and the restaurant for dinner and both are great. The gym was good with heavy weights and a cable machine and squat rack. Central location - can’t fault it.
Charlotte
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Easy check-in, excellent communication before the stay. The breakfast was 10/10 - especially the granola! Comfortable and spacious rooms.
Garry
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Friendly staff, nice bar, they had run out of several types of drinks however, room was looking a little tired but clean and comfortable
ANGELA
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Really good reception staff and speed of checkin/out Nice clean room with both bath and shower Bar staff made a wonderful cherry manhattan!
Verified traveler
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We had booked in and went for a drink came back and took key didn’t work. My partner went down to reception to get more keys and when he returned we accessed the room to find a couple in there and they had been issued our room. This is extremely concerning for the security aspect of this as if I had if left my personal belongings in this room they could have had access to it and vice versa. There was no check when my partner went back downstairs to reception to check who he was. Despite reception sorting this out and another trip reception offering us a free stay this has left us feeling disappointed as this is a hotel we have stayed at frequently. I now have no faith with the hotel and this put a dampener on our stay and evening as I was worried if someone would be able to access our room on this basis it had happened to us in the first place then the other couple also. Unbelievable.
Read More
Verified traveler
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The suites are lovely and spacious. Clean. And booked for a special occasion so it was nice.
Verified traveler
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely location. Clean. Friendly staff. I do think the parking could be further discounted as it’s quite expensive.
Verified traveler
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Not free parking. Hotels.com info misleading.
Martyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location. Staff was helpful and friendly. Lovely clean hotel
Rebekah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Unique for having a nice bar/restaraunt area up in level 1 and a Starbucks cafe on level 0. Staff welcoming and friendly. Room clean, tidy, modern and of a great size. Walking distance to carpark and broad street bars.
Number of reviews per page
20
40