What do past guests say about Malmaison Oxford?

Malmaison Oxford is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Malmaison Oxford

Name: Malmaison Oxford
Address: 3 Oxford Castle, Oxford, England, OX1 1AY, 3 Oxford Castle, OX1 1AY, England
Rating: 9.2

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9.2

/10

Exceptional

1,003 reviews

What Guests Say About Their Stay

Lisa

10.0

/ 10

Friendly staff. Found out you had free parking if you had a blue badge. Unusual place to staff which we enjoyed and right in the center of town.

Aman

10.0

/ 10

Amazing location. Who thought a prison would be so peaceful and gorgeous inside and out! Wish they had a gym!

Nargis

10.0

/ 10

Great room and amazing staff. I cannot complement the staff enough. The location is convenient. Would highly recommend staying here.

In the Area

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3 Oxford Castle, Oxford, England, OX1 1AY

Main Facilities

Laundry service

Parking

Luggage storage

Elevator

Garden

24-hour Receptionist

Malmaison Oxford is located in area / city Oxfordshire. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Malmaison Oxford

3 Oxford Castle, Oxford, England, OX1 1AY

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Discover More About Malmaison Oxford

General
Near University of Oxford

Location
With a stay at Malmaison Oxford, you'll be centrally located in Oxford, steps from University of Oxford and 8 minutes by foot from River Thames. This boutique hotel is 10.3 mi (16.6 km) from Blenheim Palace and 14.3 mi (23 km) from Bicester Village.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Oxford Castle - 0.1 km / 0.1 mi
University of Oxford - 0.1 km / 0.1 mi
St Peter's College - 0.1 km / 0.1 mi
Worcester College - 0.3 km / 0.2 mi
Pembroke College - 0.3 km / 0.2 mi
Carfax Tower - 0.3 km / 0.2 mi
Oxford Town Hall - 0.4 km / 0.3 mi
Jesus College - 0.5 km / 0.3 mi
Christ Church College - 0.5 km / 0.3 mi
Said Business School - 0.5 km / 0.3 mi
Covered Market - 0.6 km / 0.4 mi
Brasenose College - 0.6 km / 0.4 mi
Oxford Playhouse - 0.6 km / 0.4 mi
Christ Church Meadows - 0.7 km / 0.4 mi
Balliol College - 0.7 km / 0.4 mi

The nearest airports are:
Oxford (OXF) - 13.4 km / 8.3 mi
Heathrow Airport (LHR) - 75.2 km / 46.7 mi

The preferred airport for Malmaison Oxford is Heathrow Airport (LHR).

Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, wedding services, and a banquet hall.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Chez Mal Brasserie, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms
Stay in one of 95 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Malmaison Oxford

Functional Hall

Common Space

Lobby

Exterior

Bedroom

Transportation

Limited parking

Food and Drinks

Breakfast

Things to Do

Garden

Connectivity

Free WiFi

General

Banquet
Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Wedding service
Concierge

Business Facilities

Meeting rooms

Accommodation Policy & General Information in Malmaison Oxford

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Malmaison Oxford	95
Another facilities in Malmaison Oxford	Limited parking, Breakfast, Garden, Free WiFi, Banquet

Frequently asked question in Malmaison Oxford

What is normal check-in & check-out time at Malmaison Oxford?

The standard check-in time at Malmaison Oxford is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

Does Malmaison Oxford provide breakfast?

Yes, Malmaison Oxford provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Malmaison Oxford?

Malmaison Oxford is a 4.0-star hotel.

How many rooms are available at Malmaison Oxford?

Malmaison Oxford has 95 rooms in total.

Does Malmaison Oxford provide parking?

Yes, Malmaison Oxford provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Malmaison Oxford

Overall Ratings & Reviews Malmaison Oxford

Other sources (1,003)

9.2

Exceptional

From 1,003 reviews

Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Malmaison Oxford

Number of reviews per page

Top reviews

Lisa

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff. Found out you had free parking if you had a blue badge. Unusual place to staff which we enjoyed and right in the center of town.

Mary

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The hotel does not have aircon - they pretend they do but they do not - there was a long queue of people with the same concerns about the lack of aircon. The hotel provided fans which was not helpful so we ended up in sleepless nights. The location was excellent and one of the best in Oxford. The staff did their very best and we appreciated it. Nonetheless, I wish they had been more forthcoming about the conditions.

Aman

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Amazing location. Who thought a prison would be so peaceful and gorgeous inside and out! Wish they had a gym!

Nargis

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Great room and amazing staff. I cannot complement the staff enough. The location is convenient. Would highly recommend staying here.

Sophie

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Had a great stay here, perfectly located in central Oxford and also onsite parking which was helpful. Unfortunately our room wasn’t ready for a while after check in time but the staff were apologetic and gave us some money off and a free cocktail which was great. The room was lovely, we stayed in a suite which had a roll top bath which was loveeely! Will definitely be coming back.

Adam

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

The staff were very helpful and friendly, the room clean and spacious, and the cell rooms really are worth staying in.

Julie

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great location with parking. Exceptional hotel. Very friendly staff.

Angela

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great rooms and location Staff super friendly

Alaina

with Partner

6.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

A stunning historic location. Lovely staff on the reception on arrival. It was a special occasion for our anniversary and I had ordered prosecco to be in the room with a card. The prosecco was there but not the card. The room was lovely, very spacious, lovely large bed. Unfortunately the bed was too hard. It was great to sit on but not for a full night's sleep. I asked if a mattress topper could be added or a duvet which the hotel did do immediately. It helped a little and I did manage to sleep, but woke up with a bad back. The room was very clean, including the bathroom. My only issue was we found some open olives in our mini fridge from the previous guest, but once I called reception this was dealt with immediately. The room had a Nespresso machine, bottled water in the fridge and tea/coffee facilities. Nice to see coffee bags instead of instant coffee. It was good to have Sky Sports and Sky Atlantic We had a meal at Chez Mal on our first night and the food was outstanding, it couldn't be faulted. The service was also fantastic. Our waiters Adrean, Maddie and Alex were excellent and so friendly. The breakfast was good with a nice selection of freshly baked pastries, fresh fruit salad etc... You then got to choose a hot option from the menu and it was all good quality. The area outside is lovely with places to sit and admire the building. It would have been nice to see some more of the history explained along the corridors as you walk to your room. Would recommend

Karen

with Partner

4.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Malmaison Oxford is a fantastic quirky hotel where we have stayed before. However this stay during the heatwave in June 2026 was unbearable. The room was stifling hot, there was no air conditioning in the room, the tower fan in the room simply circulated hot air and the one window in the room did not open! It really was like being in prison overnight. It was the worst night I’ve ever spent in a hotel due to the heat and barely slept. It ruined our mini break. To be fair the hotel did offer compensation which I accepted gratefully but I’d rather have had a better experience. I was told by the front desk that due to the hotel being a grade II listed building when it was converted from the prison to the hotel 20 years ago they could not get approval to install air airconditioning, apparently they have just received approval, although it will take 2 years to fully install.

Travis

with Partner

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Poor ac in the cell rooms. Not really worth the high ptuce

Simon

with Friends

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Staff were very welcoming and helpful. Great location for Oxford.

Lonnie

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The rooms had forced-air air conditioning, but it was not working at all on a very hot night. The windows only open an inch or so, and while that allowed in the noise from the bar courtyard below, it did nothing to alleviate the heat. The staff did provide a fan when asked. Otherwise, I would not have been able to sleep at all. Bottom line, avoid Malmaison when the weather is hot.

Cheryl

Friends and family Family

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Great property- staff were all very friendly and helpful. Rooms were spacious. Breakfast was great. For a small fee we were offered an upgrade before check-in which was an easy process.

Avis

with Partner

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Stayed in the larger prison room during the hottest day in the UK and don’t need the air conditioning. Staff were great and staying in a prison was super cool

Aditi

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

I loved my stay at Malmaison!! Apart from the novel concept, the property was very beautiful and well-maintained, it was centrally located, and the staff were incredibly kind and helpful. I was nervous about the lack of AC in standard cell rooms during the heatwave, but the building’s cooling system + fan was incredibly effective. We were also provided with complimentary water due to the heat, which was a game changer. I would definitely stay here again

Penny

with Partner

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

An amazing stay in Oxford, with a difference!!! Would recommend this for anyone looking for something different!!

phillip

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Location superb, clean and refreshing rooms, however little air-conditioning in the heat wave not ideal. Check the weather before committing

Jason

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Excellent service, location and room maintenance

Graham

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Fine

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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