The Borough

The hotel is right in the heart of London, and the location couldn’t be more convenient—it’s steps away from the subway, which made getting around the city really easy. One thing I didn’t realize beforehand is that the bathrooms are shared with other guests. While they were kept very clean, it was still a bit of a challenge, especially at night. The door code for the room was quite long, so I had to carry my phone with me each time. Traveling with my niece, who was on her first big trip away from home, made me feel a little uneasy about that arrangement. The street outside is quite busy, so it can get loud, especially since the windows need to stay open with no air conditioning. Another detail that stood out was the beds—the mattresses were placed on wooden box frames that were a bit smaller than the mattresses themselves. A few times I felt like I might slide off the edge, which wasn’t very comfortable. Overall, the location is excellent, but some of these details made the stay less comfortable than I had hoped.

The hotel is in an easy to find location next to borough station, that’s probably the only decent thing about it. Overall the room was tired and the carpets were heavily stained. Getting a case up the stairs was tough as it’s very narrow and cramped. The room I stayed in faced the road, so was very loud. The room itself was really warm, so I had to have the window open to try and get some air in, this didn’t help with the noise situation. Access into the hotel was fine, it was a little clunky using a WhatsApp link sent through to get a code to unlock doors but it did work ok. The bathroom was a shared bathroom and toilet, so as you can imagine, this was not very clean. Overall it was fine and useful as I was working around London Bridge, so the location was great as I could walk up in 10 minutes and not worry about tube strikes, but I would not stay here again.

We stayed on the 2nd floor, and unfortunately, this was one of the worst hotel experiences I’ve had in Europe/UK. The main issue was the noise — the door to the property shuts extremely loudly, and the guests in the room next to ours (201) returned around midnight. Since the shared bathroom is located in the corridor, they kept going in and out until about 2am. Each time, the door slammed so loudly that it was impossible to sleep. It was incredibly inconsiderate, and we barely rested the entire night. On top of that, the fan in the second bathroom wasn’t working, leaving the space with a terrible odor. For the price I paid (over NZD $540 for two nights), I expected much better. You can easily find hotels for around NZD $400 in better locations with far superior comfort and have your own bathroom. The only positive was the staff member who greeted us on arrival — he was very helpful in explaining how to access the room and facilities. Unfortunately, good service couldn’t make up for the poor conditions and lack of comfort.

Very friendly and helpful personnel. The en-suite room was of a good size and clean.

Was not clear that i would not havè my own toilet shared and it was dirty

The staff were very helpful , very clean and a peaceful stay Thankyou

The borough offers a fairly central location with clean and welcoming ammeneties, a great night sleep and great shower!

Unique boutique hotel in south london. Located directly adjacent to the borough street underground station. Very convenient for getting around London. Just 4 blocka to the Borough Market. There is limited access to services of any type from hotel staff. The desk is manned only 8 am to 6 pm, Monday to Friday. There is phone access to someone at all times however. There was no a/c, simply fans in our room but we were given an ice old towel when we checked in and that was absolutely perfect. We were able to keep it cold in the bar fridge in the room. And there is no lift service here...for me with knee issues and a walker it meant a long slow climb to the third floor This property suits younger, active people. Similar in many ways to a hostel.

The location is ok but the hotel offers no amenities or services. The shower's water was cold in the morning and we run out of toilet paper and it was not replaced. No air conditioning in the rooms and the rooms open on a backyard space with noisy plant rooms from commercial shops. No concierge and quite difficult for interacting if guests don't speak English.

This is a lovely property close to cafes, restaurants and public transport. It is within walking distance to London Bridge station for the train to Gatwick Airport. There is no lift and the stairs are quite steep and narrow. Ok if you have a small case or bag. Difficult with a large heavy case. Our king room was very spacious and comfortable with 2 very comfy arm chairs, opening windows, heating and a fan for warmer weather. The bathroom was nice although needed a new toilet seat lid (broken); the grout needed a good scrub and there was quite a bit of black mould. If required, I would stay here again.

Fantastic location! The gentleman at the desk downstairs is very kind and efficient. Few issues I had with my room, He immediately saw to that they were taking care of. Shared bathrooms are kept very clean. No-frills accommodation my room-definitely could use updating. Carpet looked very used and worn. I had bought slippers so that was fine. The layout was a bit awkward. The mirror was placed on the opposite side of the room from the only plug so it was a bit challenging to try and do your hair lol. All in all, for the price, this was ideal for the three days I needed a place to call homebase! The area itself for being busy was quiet at night. I was able to sleep with the window open with minimal disruption from traffic. Traveling alone I felt safe coming and going. The tube station is right next-door and you can catch any bus going either way easily. If needed, I would stay here again.

Good location but insanely complicated check-in and door access. Room and bathroom facilities pared down to the absolute minimum and run down, but just about usable.

Area was incredibly nice. Loved the convenience of having shops, train station, and bus stop right outside the door. Things like soaps, toilet papers, etc. were empty. Room was clean and nice. Hassle to take luggage up and down stairs.

Great location. Easy to access and has lots of dining options.

Close to transit. The carpet in the room didn’t seem clean. There was a lot of outside noise. the bathrooms were decent size and somewhat clean. I wish they had tables to set your things down in the bathrooms. The luggage storage was tight and small. The staff was friendly and helpful. The stay was decent for what we needed for a day.

All great

Single room is small but clean and comfortable. Your getting location rather than size! It's good though. Easy check-in/out.

convenient and functional.

The accommodation is next to Brough tube station so has good transport links. It is very convenient for Borough High Street and Borough Market. A short walk to London Bridge or the Thames path. A good variety of places to eat close by. The shared bathroom was very clean but would benefit from hooks to hang towels, clothes etc. Room was small but well equipped with sink, tea tray and tv but not all the plugs worked, nor did the over-bed lamp. It was in need of decoration in Dec 2024. Location is convenient for transport links and room was acceptable for a short stay where we just needed a warm clean place to sleep.

Was very convenient to stay at