The Cavendish London

Great stay, great service

Ahmed (bellman) went above and beyond to assist us during our stay. From the time we checked in, to our departure, he helped us with our bags, chargers, amenities for our room, and directing our transportation service around construction to get to the hotel. First class and friendly. Negatives during our stay: We had 3 in our room, and had to request a 3rd tea cup every day. Small item, but no attention to detail. Nothing could be done by the hotel, but nearby construction noise was ongoing throughout the night. Location is excellent, walkable to everything.

Busy shopping area

The is a lovely hotel and is very convenient to many attractions but the dinning experience lets this hotel down. The staff I couldn’t fault but the restaurant seriously needs to be overhauled.

Great hotel. We stayed here for 7 nights. All good. This was our second stay at the Cavendish.

QUIET, CLEAN. Food average

It was clean , convenient and close by everything

The staff were really helpful and professional and the hotel is in a great location on top of Piccadilly. There was a coffee machine (pods not topped up though) plus a kettle and lots of different teas, some sachets of coffee and one hot chocolate sachet. It would've been nice to have more than 4 little pods of milk but I'm sure if I'd asked they would've supplied more. There was also a large bottle of water with a 2nd one left in the room the next day that there was no charge for when used, which was nice. There was also an ironing board, iron, hairdryer and safe. The usual toiletries were provided and topped up. You can also request a gown and slippers if you want them. The shower was lovely and hot and good pressure. Unfortunately the room (comfort and facilities) have let it down. There were no plug sockets or usb ports to charge your phones by the bed, the fridge in the room was quite loud (we unplugged it), the aircon/heating was either baking hot or freezing cold (temperature controls had no effect, it was either on or off) and the coffee machine didn’t work properly taking several attempts to get a small cup of coffee. We didn’t report any of this so the hotel may have been able to resolve some of these issues, and when checking out we were asked if everything was ok with our stay and said yes, but there were a lot of issues and we probably would try another hotel next time and probably need to pay a little more.

Nice hotel at a good price and very convienent for our theatre trip. We will stay again next time we are in London

Wonderfully located hotel in the beautiful Mayfair area. Very clean, staff were very helpful and professional. Nothing was too much trouble!

The staff was fantastic

Great property!

Great hotel and very attentive staff

Good value for Central London

The hotel was pretty much as expected but if you are booking one of smaller cheaper room they really are very small.

Great location, staff were kind and friendly and went out of their way to make sure everything was ok, room was great. Amenities were brilliant, bed comfortable loved the dressing gowns! Some really great touches. Only downside was that we had a wake up call at 7am we didn't ask for but when I mentioned this I was happy with their quick response. Great location, we walked to Buckingham palace one way and Piccadilly Circus, china town the other way. Quiet road in the heart of London.

Lovely hotel in a convenient and quiet area, close to shops and transport. Great stay.

Great location. Clean hotel

Good services

Have stayed here many times and always consistent with accommodating staff in a great location of Mayfair