What do past guests say about The Hotel Chester?

The Hotel Chester is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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The Hotel Chester

Name: The Hotel Chester
Address: 19 Newgate St, Cheshire West and Chester, England, CH1 1DE, 19 Newgate St, CH1 1DE, England
Rating: 9.6

Hotels

9.6

/10

Exceptional

199 reviews

What Guests Say About Their Stay

Laura

10.0

/ 10

Lovely stay, would definitely visit again. Central location, friendly staff and very clean and has described.

Verified traveler

10.0

/ 10

Highly recommend, unique rooms and brilliant staff, in the heart of Chester! Got upgraded to the Secret Garden and it was great! Stayed before in the Safari room which has its own jacuzzi bathtub which was brilliant! This time opted for another room as it safari was booked, but the upgrade was great! Staff very friendly and brilliant! Cannot complain in the slightest! Can’t wait to go again!

Laura

10.0

/ 10

Great hotel. Had a nice upgrade. The room had a comfy bed and was very clean. There was an ac unit in the bedroom which helped cool the room down. The only thing was the shower pressure was very low and cut out a couple of times.

In the Area

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19 Newgate St, Cheshire West and Chester, England, CH1 1DE

Main Facilities

24-Hour Front Desk

WiFi

The Hotel Chester is located in area / city Cheshire West and Chester. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Hotel Chester

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What's around The Hotel Chester

19 Newgate St, Cheshire West and Chester, England, CH1 1DE

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Discover More About The Hotel Chester

General

Near Chester City Walls

Location

A stay at The Hotel Chester places you in the heart of Chester, within a 15-minute walk of Chester City Walls and Chester Racecourse. This luxury hotel is 3.6 mi (5.8 km) from Chester Zoo and 0.1 mi (0.1 km) from The Rows of Chester.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Newgate - 0.1 km / 0.1 mi
Chester Roman Gardens - 0.2 km / 0.1 mi
Roman Amphitheatre - 0.2 km / 0.1 mi
Grosvenor Park - 0.4 km / 0.2 mi
Grosvenor Museum - 0.4 km / 0.2 mi
Dewa Roman Experience - 0.4 km / 0.2 mi
Eastgate Clock - 0.4 km / 0.2 mi
The Rows of Chester - 0.4 km / 0.3 mi
Old Dee Bridge - 0.5 km / 0.3 mi
St Peter's Church - 0.5 km / 0.3 mi
Chester Cathedral - 0.5 km / 0.3 mi
Chester Town Hall Square - 0.6 km / 0.4 mi
Chester Town Hall - 0.6 km / 0.4 mi
Chester Castle - 0.6 km / 0.4 mi
Storyhouse - 0.7 km / 0.5 mi

The nearest airports are:
Chester (CEG-Hawarden) - 8.1 km / 5.1 mi
John Lennon Airport (LPL) - 40.4 km / 25.1 mi
Manchester Airport (MAN) - 54.7 km / 34 mi

Facilities

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Business Facilities

Featured amenities include express check-out, a 24-hour front desk, and luggage storage.

Rooms

Make yourself at home in one of the 16 guestrooms, featuring kitchenettes with stovetops and microwaves. Your room comes with a Select Comfort bed. 32-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include minibars and electric kettles, and housekeeping is provided daily.

All facilities in The Hotel Chester

Lobby

Exterior

Others

Hotel Services

Luggage storage
Express check-out
24-hour Receptionist
Concierge

Things to Do

Romantic proposal packages

Connectivity

Free WiFi

General

Fireplace in lobby

Public Facilities

Smoke-free area

Accommodation Policy & General Information in The Hotel Chester

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 23:30

Check-out:

Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: GBP 1 per accommodation, per stay

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions, No elevators

Pet deposit: GBP 1 per stay
Pet fee: GBP 30 per pet, per stay
Service animals are exempt from fees
Late check-out fee: GBP 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 23:30 - to 11:00
Available rooms at The Hotel Chester	16
Another facilities in The Hotel Chester	Luggage storage, Express check-out, 24-hour Receptionist, Concierge, Romantic proposal packages

Frequently asked question in The Hotel Chester

What are available facilities at The Hotel Chester?

There are top facilites at The Hotel Chester such as 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Hotel Chester?

The standard check-in time at The Hotel Chester is starting from 15:00 - 23:30 while the latest check-out time is at Before 11:00

What is the star rating of The Hotel Chester?

The Hotel Chester is a 5.0-star hotel.

How many rooms are available at The Hotel Chester?

The Hotel Chester has 16 rooms in total.

Does The Hotel Chester provide parking?

Yes, The Hotel Chester provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in The Hotel Chester

Overall Ratings & Reviews The Hotel Chester

Other sources (199)

9.6

Exceptional

From 199 reviews

Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews The Hotel Chester

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Top reviews

Caroline

Business

8.0

/10

Reviewed 32 week(s) ago

Laura

Leisure with Partner

10.0

/10

Reviewed 41 week(s) ago

Stayed in Polo room. Absolutely gorgeously done out. Perfect location. Nice amenities with little complimentary snacks. Loved the sweetie jar! Room was at top of building and it was a hot day. Sadly tho no air con so had a noisy seperate air con unit in room that needed to put on as too hot without. On a less warm day you wouldn’t need air con. Would definitely recommend and stay again!

Gary

10.0

/10

Reviewed 89 week(s) ago

Hotels.com verified review

Lovely stay in the tree house, amazing living area with huge chill out sofa and tv, lovely rooms and huge copper bath in one of the bathrooms. We will be returning

Verified traveler

with Partner

8.0

/10

Reviewed 90 week(s) ago

Hotels.com verified review

I only gave 4 star, not 5, due to the area around the hotel. Once you are inside it is lovely, but outside being next to car park entrance and a shopping mall, it looks pretty run down. Chester is fantastic for Roman history and well worth a visit. I would say to the hotel owners keep your eye on the ball and don't let things slip.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.