The Palace Hotel & Spa

Hotels
8.6
/10
Very Good
201 reviews

What Guests Say About Their Stay

Philippe

10.0
/ 10
Clean room including bathroom, comfortable bed, welcoming staff. Lots of noisy seagulls in the morning though, but hey, this is the seaside!

David

10.0
/ 10
Parking was easy.staff polite.shops within walking distance away.the beach and sea only across a busy road.

A

10.0
/ 10
Welcoming staff, fabulous pool facilities and the real bonus was first rate entertainment. Magician and cabaret on a Sunday night was a perfect way to round of a weekend stay.
In the Area
See Map
Esplanade Road, Borough of Torbay, England, TQ4 6BJ

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at The Palace Hotel & Spa is a good choice when you are visiting Torbay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Palace Hotel & Spa

Esplanade Road, Borough of Torbay, England, TQ4 6BJ
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Discover More About The Palace Hotel & Spa

Location


Staying at The Palace Hotel & Spa is a good choice when you are visiting Torbay.

About The Palace Hotel & Spa

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Palace Hotel & Spa.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Palace Hotel & Spa exclusively for you.

The Palace Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Palace Hotel & Spa is the right place to stay.

All facilities in The Palace Hotel & Spa

Others The Palace Hotel & Spa
Others

Things to Do

  • Indoor pool
  • Spa
  • Garden
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Laundry service
  • Concierge

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Palace Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Spa fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 21:30
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 21:30 - to 10:00
Available rooms at The Palace Hotel & Spa
55
Another facilities in The Palace Hotel & Spa
Indoor pool, Spa, Garden, Sauna, Steam room

Frequently asked question in The Palace Hotel & Spa

What are available facilities at The Palace Hotel & Spa?
There are top facilites at The Palace Hotel & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Palace Hotel & Spa?
The standard check-in time at The Palace Hotel & Spa is starting from 14:00 - 21:30 while the latest check-out time is at Before 10:00
What is the star rating of The Palace Hotel & Spa?
The Palace Hotel & Spa is a 3.0-star hotel.
How many rooms are available at The Palace Hotel & Spa?
The Palace Hotel & Spa has 55 rooms in total.
Does The Palace Hotel & Spa provide parking?
Yes, The Palace Hotel & Spa provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in The Palace Hotel & Spa

8.6
Very Good
From 201 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

6.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews The Palace Hotel & Spa

Number of reviews per page
20
40
Top reviews
Derek
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

all good
Claire
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Friendly sraff, quality food, recommend the spa. Unfortunately the hot chocolate machine was broken and the rooms were very cold at night.
Philippe
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room including bathroom, comfortable bed, welcoming staff. Lots of noisy seagulls in the morning though, but hey, this is the seaside!
Darron
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was adequate for the price.
Roxane
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely hotel and staff
David
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Parking was easy.staff polite.shops within walking distance away.the beach and sea only across a busy road.
Tony
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was to hot plus we had water running through the pipes all night which kept us awake most of the night
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

All aspect were excellent, including parking and breakfasts. Only thing I did not use was the evening meal- no REAL fish dishes for Devon anyway. Near the sea give us FISH and a good choice of daily fresh caught!!!!
Willem
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff very attentive and helpful.
Colin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

As it was the first time we visited this hotel we were impressed with its overall ambiance. The staff were friendly, the room was clean and tidy and overall we enjoyed our stay.
A
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Welcoming staff, fabulous pool facilities and the real bonus was first rate entertainment. Magician and cabaret on a Sunday night was a perfect way to round of a weekend stay.
Clive
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Generally good and very suitable for us ie good serice/good menus/ meals , pleasent spacious rooms and hotel has a lift !
Karen
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Lovely hotel in a great position, clean rooms, it was extremely hot though and no air con or fan provided. Nice big smart tv in the room also tea & coffee facilities. We had a sea view overlooking the pier. Breakfast was average, they need to have warm plates though as the beans were stone cold when I got to the table but I think they were cold when I put them on my plate! Plenty of choice for breakfast that was self service. We used the swimming pool as well, had an hour slot that was pre booked, had to pay an extra £5 for this as we were only bed and breakfast. Overall pleased with our stay here.
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Karon
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Breakfast was not as good as normal it is now a help yourself buffet and the standards have decreased, not enough thought into it.
Wayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel was dated but spotlessly clean. Really helpful and friendly staf(especially Andrew).
Verified traveler
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Great location, free parking, very friendly staff and an amazing breakfast included in my rate. My room was bijou but it did the job. I was also very impressed that the manager personally responded to me when I left some feedback.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The Hotel service didn't start off very well. Despite having paid up front through Hotels.com - the receptionist was determined that I still needed to pay. This was despite me having the credit card statement showing the payment - and the Hotels.com receipt. Turned out.. they needed to charge the service provider. If you are considering to use the Hotel restaurant- don't bother. The chances are they will be fully booked with their Coach visitors. And there's only options between 6-8.30 pm. The rooms are ok at best. No form of air con - so open windows. Which with the amount of Seagull activity (or Wednesdays Bike Night)- better have some very good ear plugs. The bathroom was tired. Oh and forget about advertised Platinum perks. Feedback really is a gift.
Read More
Raymond
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent staff, friendly ,polite an accomodating.
John Alan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff were brilliant and menu fine and very reasonably priced. Spa was a bonus, especially the pool but will soon need refurbishing. Real ale, Otter, nice surprise. Down side was the EV charging, which was essential for us. When I phoned Project no one was in the office.This is not acceptable. They rang me back 24 hours later!
Susan
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Good check in. Helpful staff
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 The Palace Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 201 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

6.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Palace Hotel & Spa

Number of reviews per page
20
40
Top reviews
Derek
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

all good
Claire
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Friendly sraff, quality food, recommend the spa. Unfortunately the hot chocolate machine was broken and the rooms were very cold at night.
Philippe
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room including bathroom, comfortable bed, welcoming staff. Lots of noisy seagulls in the morning though, but hey, this is the seaside!
Darron
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was adequate for the price.
Roxane
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely hotel and staff
David
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Parking was easy.staff polite.shops within walking distance away.the beach and sea only across a busy road.
Tony
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was to hot plus we had water running through the pipes all night which kept us awake most of the night
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

All aspect were excellent, including parking and breakfasts. Only thing I did not use was the evening meal- no REAL fish dishes for Devon anyway. Near the sea give us FISH and a good choice of daily fresh caught!!!!
Willem
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff very attentive and helpful.
Colin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

As it was the first time we visited this hotel we were impressed with its overall ambiance. The staff were friendly, the room was clean and tidy and overall we enjoyed our stay.
A
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Welcoming staff, fabulous pool facilities and the real bonus was first rate entertainment. Magician and cabaret on a Sunday night was a perfect way to round of a weekend stay.
Clive
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Generally good and very suitable for us ie good serice/good menus/ meals , pleasent spacious rooms and hotel has a lift !
Karen
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Lovely hotel in a great position, clean rooms, it was extremely hot though and no air con or fan provided. Nice big smart tv in the room also tea & coffee facilities. We had a sea view overlooking the pier. Breakfast was average, they need to have warm plates though as the beans were stone cold when I got to the table but I think they were cold when I put them on my plate! Plenty of choice for breakfast that was self service. We used the swimming pool as well, had an hour slot that was pre booked, had to pay an extra £5 for this as we were only bed and breakfast. Overall pleased with our stay here.
Read More
Karon
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Breakfast was not as good as normal it is now a help yourself buffet and the standards have decreased, not enough thought into it.
Wayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel was dated but spotlessly clean. Really helpful and friendly staf(especially Andrew).
Verified traveler
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Great location, free parking, very friendly staff and an amazing breakfast included in my rate. My room was bijou but it did the job. I was also very impressed that the manager personally responded to me when I left some feedback.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The Hotel service didn't start off very well. Despite having paid up front through Hotels.com - the receptionist was determined that I still needed to pay. This was despite me having the credit card statement showing the payment - and the Hotels.com receipt. Turned out.. they needed to charge the service provider. If you are considering to use the Hotel restaurant- don't bother. The chances are they will be fully booked with their Coach visitors. And there's only options between 6-8.30 pm. The rooms are ok at best. No form of air con - so open windows. Which with the amount of Seagull activity (or Wednesdays Bike Night)- better have some very good ear plugs. The bathroom was tired. Oh and forget about advertised Platinum perks. Feedback really is a gift.
Read More
Raymond
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent staff, friendly ,polite an accomodating.
John Alan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff were brilliant and menu fine and very reasonably priced. Spa was a bonus, especially the pool but will soon need refurbishing. Real ale, Otter, nice surprise. Down side was the EV charging, which was essential for us. When I phoned Project no one was in the office.This is not acceptable. They rang me back 24 hours later!
Susan
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Good check in. Helpful staff
Number of reviews per page
20
40