The Q Hotel

Hotels
Finding rooms for you...
8.4
/10
Very Good
212 reviews

What Guests Say About Their Stay

Anne

10.0
/ 10
Rooms large and very clean, lovely pool and outside seating area. Staff very helpful but very busy all the time.

Samuel

10.0
/ 10
The staff were super helpful, particularly the Welsh lad (can’t remember his name) but he went out the way to help us. The pool area was lovely and quiet. Would recommend

Helen

10.0
/ 10
The staff were very welcoming and friendly. Great location with a short walk down to the beach. The room was lovely and clean. Lovely bar area with outdoor seating. I would definitely go back.
In the Area
See Map
12 Queens Road, Shanklin, Isle of Wight, England, PO37 6AN

Main Facilities

Read More
Swimming Pool
Restaurant
Parking
WiFi
Staying at The Q Hotel is a good choice when you are visiting Shanklin.
Read More

What's around The Q Hotel

12 Queens Road, Shanklin, Isle of Wight, England, PO37 6AN
Discover More Places
Lobby The Q Hotel
Lobby 2 The Q Hotel

Discover More About The Q Hotel

General
Near Shanklin Theatre

Location
When you stay at The Q Hotel in Shanklin, you'll be near the beach, within a 10-minute walk of Shanklin Theatre and Shanklin Beach. This spa hotel is 18.2 mi (29.4 km) from Gunwharf Quays and 19.2 mi (30.9 km) from HMS Victory.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Shanklin Beach - 0.4 km / 0.3 mi
Shanklin Theatre - 0.4 km / 0.3 mi
Shanklin Chine - 0.5 km / 0.3 mi
Shanklin Old Village - 0.5 km / 0.3 mi
Small Hope Beach - 0.8 km / 0.5 mi
Pirates Cove Adventure Golf - 0.8 km / 0.5 mi
Isle of Wight Area of Outstanding Natural Beauty - 1.2 km / 0.8 mi
Welcome Beach - 1.3 km / 0.8 mi
Sandown Beach - 3 km / 1.8 mi
Sandown Pier - 3.5 km / 2.2 mi
Shanklin and Sandown Golf Club - 4.1 km / 2.5 mi
Isle of Wight Donkey Sanctuary - 4.1 km / 2.5 mi
Yaverland Beach - 4.4 km / 2.7 mi
Monks Bay Beach - 4.5 km / 2.8 mi
Dinosaur Isle - 4.8 km / 3 mi

The nearest airports are:
Southampton (SOU) - 77 km / 47.8 mi
Bournemouth (BOH-Bournemouth Intl.) - 109.2 km / 67.8 mi

Renovations
The following facilities are closed seasonally each year. They will be closed from October 16 to March 1:

  • Dining venue(s)

Facilities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a sauna and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.

Business Facilities
Featured amenities include express check-out and coffee/tea in a common area. Free self parking is available onsite.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Rooms
Stay in one of 31 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.

All facilities in The Q Hotel

Bar, Cafe and Lounge The Q Hotel
Bar, Cafe and Lounge
Swimming Pool The Q Hotel
Swimming Pool
Entertainment Facility The Q Hotel
Entertainment Facility
Functional Hall The Q Hotel
Functional Hall
Common Space The Q Hotel
Common Space

Things to Do

  • Romantic proposal packages
  • Garden
  • Spa
  • Outdoor pool
  • Sauna
  • Pool sun loungers

Transportation

  • Limited parking

Connectivity

  • Free WiFi

General

  • Reception hall
  • Smoking area
  • Fireplace in lobby

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby

Business Facilities

  • Meeting rooms

Hotel Services

  • Wedding service
  • Express check-out

Accommodation Policy & General Information in The Q Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
, The front desk is open daily from 10:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 14:30 - 19:00 - to 10:30
Available rooms at The Q Hotel
31
Another facilities in The Q Hotel
Romantic proposal packages, Garden, Spa, Outdoor pool, Sauna

Frequently asked question in The Q Hotel

What are available facilities at The Q Hotel?
There are top facilites at The Q Hotel such as Swimming Pool, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Q Hotel?
The standard check-in time at The Q Hotel is starting from 14:30 - 19:00 while the latest check-out time is at Before 10:30
What is the star rating of The Q Hotel?
The Q Hotel is a 3.0-star hotel.
How many rooms are available at The Q Hotel?
The Q Hotel has 31 rooms in total.
What do past guests say about The Q Hotel?
The Q Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Q Hotel

8.4
Very Good
From 212 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Q Hotel

Number of reviews per page
20
40
Top reviews
Anne
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms large and very clean, lovely pool and outside seating area. Staff very helpful but very busy all the time.
Samuel
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff were super helpful, particularly the Welsh lad (can’t remember his name) but he went out the way to help us. The pool area was lovely and quiet. Would recommend
mark
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff helpful and friendly, hard working too. Decor poor, bathroom tatty, shaver light not working, outside carpets not hoovered. Breakfast choice average but well cooked. No evening meal option although advertised as available. Telly remote control batteries duff. Over priced for what it is. If priced appropriately I would return, but otherwise, no.
Read More
Carys
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was beautifully decorated, staff were extremely helpful and polite, customer service was excellent. The only issue that we had was the shower in our room, it had absolutely nothing about it, there was no pressure whatsoever, purely a trickle of water!
Helen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff were very welcoming and friendly. Great location with a short walk down to the beach. The room was lovely and clean. Lovely bar area with outdoor seating. I would definitely go back.
Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stayed for a week whilst at the IOW festival with the wife. Fantastic check in experience with Ewan (think that was his name). Guy couldn't do enough to help but was rather embarrassed that the room had not been made into a double from a twin so had to call house-keeping to come back to hotel and resolve, this was at 4pm ish. Room was small and rather dysfunctional, side lamps and TV didn't work. En-suite so tiny you couldn't really get yourself ready in there. Shower is a strong term to use, more of a trickle with temps inconsistent. It was a step up from camping at the festival however. I'm guessing they are only just coming into proper season as the jacuzzi and pool needed a good clean. A distinct lack of the bosses about. The family that run it are very pleasant but absent in general once breakfast has been dealt with. What a breakfast though, stunning plate full of quality food to set you up for the day. Location is brilliant just 5 mins walk to the beach, town, Shanklin Chine etc. Price of a pint went up from £6 to £6.50 during my stay which seemed a bit weird. Clearly some money needs spending on the hotel and, as a business owner myself, the managers need to be about more to make it work as the staff are effectively being left to firefight which is not ideal.
Read More
Marianne
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is well-located and decorated with an interesting theme. The breakfast is very good value for the price and the pool, sauna and jacuzzi are a nice addition. The room was a good size and had all the amenities you would need. It was extremely hot when we stayed, but they had provided a fan to help with this. The main issue was the shower which was barely a trickle. When we arrived to check in, no one was available and other guests were also waiting at reception. This happened again on more than one occasion. It seems like the hotel needs to employ more staff so people are always available. When the staff were around, they were very friendly, polite and helpful.
Read More
Mia
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

What a lovely hotel clean modern beautiful rooms great outdoor area with pool had a fab pimm’s at the bar. Excellent staff very helpful/ friendly amazing breakfast can not fault anything will stay again.
Yvonne
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The bedroom was a let down quite dated and not hygienic having to leave toilet to wash hands in sink in bedroom Staff were extremely helpful and pleasant. Rest of the hotel was lovely great facilities Breakfast was excellent value although would of liked more continental such as cheese and cold meat Great location.
Simon
icon-Business
Business
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Arrived at hotel early evening, got to room to find tv not working, spoke to receptionist who looked at it whilst we were out for food, I told them it wasn't too much of a problem as I could use my laptop. Returned to hotel reception stated there was a problem with the TV. I said it was ok ill use my laptop. Room was basic with a handbag in the room separate from the shower in toilet, fan in shower stays on for an hour fater Turing all off, theres a constant blue light coming from an electric mirror that you cannot turn off, then there are 2 very bright spotlights shining up at the hotel from the front which emit so much light, that comes through sides and top of closed curtains. I tried to explain this the the manager in the morning who was really quite aggressive towards me.. stating tv was working etc, it was me not turning it all on correctly, even though I was told by night receptionist it wasn't working, 10 mins later the night receptionist had an aggressive go at me too... all in all a very poor night's sleep plus very very poor customer service skills by the management.
Read More
Lisa
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lovely boutique style hotel quirky decor communal areas very nicely designed. Our room on the ground floor was small with the wash basin in the bedroom not in the bathroom. Towels changed and house keeping done daily. Lovely dining room the Full English Breakfast was good although a little pricey. No evening meals. The bar area and lounge was welcoming and comfortable. The outside area inc swimming pool was not in use, possibly too early in the season (11 - 15 May). A few parking space’s are available at the back of the hotel, first come basis. The staff were welcoming and friendly, especially Ewan who was very attentive during our 4 night stay Ideal location for getting to Shanklin’s beach front esplanade and to Shanklin old town with its small local shops,pubs and cafes.
Read More
Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This hotel is well situated and the reception and bar areas are top class. The staff also are not to be faulted, providing a warm welcome and nothing too much trouble. The bedroom and decor however, leave much to be improved upon. Poor paint finishing, a wash basin in the main bedroom area separate from the shower and toilet, a dreadfully weak shower and a strange pump noise going on throughout the day/night intermittently. All easily remedied which would make this welcoming hotel one of the best in Shanklin I reckon.
Read More
Rupak
icon-with Friends
with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly staff. The lounge and bar area seemed recently renovated. Room was a bit outdated but the price was reasonable.
Lynda
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Lovely hotel with fab bar area and outside seating, room was snug but had everything we needed and very clean. Staff very friendly and helpful, only minor issue is that property is not wheelchair accessible, althought they are ramps getting into main entrance involves getting up quite a big step, otherwise very nice hotel
NICOLA
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

A lovely hotel in the perfect location with helpful, pleasant staff. The rooms however are tired and need an update to reflect the downstairs of this hotel. The shower has no pressure, the toilets are run on a very noisy macerater and generally the rooms require a total refurb which i understand from the new Managers is in hand.
Read More
Graham
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Rooms bet clean, staff were excellent.
Deborah
icon-
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Breakfast was very good with lots of choice . Room was fine but TV quite big for the size of the room. Shower very small. Lovely decor and bar staff and waitress very helpful. Nice being able to use the sauna. Pool and hot tub not yet in use
Louise
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Cosy chic hotel smells Devine and staff lovely, Can’t rate amenities or breakfast as the spa and breakfast wasn’t available due to coming out of season.
Katie
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Clean room Friendly staff Decor inside modern and fresh. The entrance was decorated tastefully and included a lounge and bar area all of which looked new and fresh. There was also a dinning area but we did not use this during our stay. The bathroom in our room (room 2) was small and could do with a face lift. I wonder if this is planned as the room itself has been modernised but the shower room hasn't. Room had a sea veiw between building's which we liked. We arrived at the parking (which we found out is the back of the hotel) there wasnt many signs how to get to the front (there is a sett of metal stairs in the side and beyond that a alleyway that leads you to the side and on to the front. Some signs may be helpful. The car park seems recently renewed. Lovely hotel in a nice seaside town. Close to the town itself and beach.
Read More
Dilwyn
icon-Business
Business
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Found the room quite claustrophobic with a very small bathroom and basin in bedroom. No food available as I was the only guest staying. Staff were very nice. Do not think I will stay there again.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Q Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.