Wellington Apartments

Positives: Norwich is lovely. Great location near to the river, cathedral and city centre. Well equipped apartment and a firm but comfortable bed. Lovely reception staff who are 24hr, so also good for security. Negatives: Not clean. Fridge had crumbs of food and smears in it. Kitchen sink had brown stains around the sinkhole. Bathroom has lots of black mould, especially on the shower head. The soap tray near the shower was full of residue and hairs. The floors were dusty had someone's hairs on them. The whole place was a little tired eg stains on the sofa, marks on the worktop and table, poor workmanship eg paintwork, bodged carpentry etc. Whilst the photos look good, closer inspection reveals there's some issues with this place. We can't believe there are so many reviews that say this place is clean which makes me wonder if the reviews are reliable or we were just unlucky??! The location can be noisy at the weekend as it's very close to clubs/pubs that stay open until 3-4am on Friday/Saturday. Fortunately our room was on the lower ground floor which was less affected by the music sounds and had a dehumidifier continuously running which helped drown the sound. However, the fire doors in the corridor were noisy, so we did suffer interrupted sleep.

Nice friendly welcome. Spacious rooms. Very modern.

Always nice staff and a clean room. Not luxurious but spacious. Price is great too.

Perfect apartment for a couple to explore the city from great staff and very friendly.

This is my second stay at this hotel. It's in a good location and it's value for money.

Had everything we needed. Soft bed, hot shower, kitchen and washer/dryer combo.Tesco express for shopping very nearby. Close to city center. Staff very friendly.

Good and clean

Decent rooms and good location

I got there after midnight and was quickly checked in & shown my apartment. The beds were comfortable. The shower(s) had good water pressure. The kitchen had just what I needed & I really appreciated the supply of tea/coffee & milk. I had been travelling for 2 weeks & having a washing machine was a huge plus. The staff were all very friendly & helpful. I would recommend, and I will return.

Great stay, lovely staff, fully equipped kitchen, nice bathroom and comfy bed. Great location for town centre and train station. Perfect for a short get away. Would stay here again if coming back to Norwich.

perfect location, and good facilities, but the place is a bit tired, the laminate flooring in my room was coming up and there was black mould in the bathroom. However the rest of the apartment was clean. The bed was so comfortable and good quality linen. The kitchen was basic, but had everything you needed for a short stay. Would i go back , yes

Managed to get a good deal for a 3 night stay and was honestly blown away by how nice it was. Just off the main road in the middle of Norwich, it was located in a really nice area that was peaceful at night. Had an amazing kitchenette in the room with an oven, hob, microwave, sink, fridge and washing machine, so we could basically self cater the whole time we were in the city working. Very polite and attentive staff on arrival, the lobby is comfy with nice couches, everything nicely presented. It's clean, modern and cosy place, so much better than imagined. It had everything we needed and we would certainly stay again.

Everything was above and beyond. A short walk to the main center of town. Excellent restaurants close by. Staff was extremely helpful. Would absolutely stay again.

Very convenient for station, shops nearby. Clean, well equipped and good heating and ventilation. Comfortable bed and option for many extras . Coming back after dark as a lone, elderly female did not feel comfortable in the area. No lift was an issue for me . My fault as should have checked and asked for ground or first floor

Great location. Near to main dining and shopping areas. No car needed. This was my first time in a non-serviced facility so was not really impressed with having to ask for towels and make the bed. Will not stay in this type of accommodation again.

Great staff, great setting and great location. Would be back in a heartbeat.

Very high spec’ apartment which has 24 hour reception and is very close to the cathedral and good restaurants. A really pleasant place and area to stay. I had lunch beside the river with the swans before getting the train from the nearby station. I’ll be back …

Excellent accommodation, very handy to the station, cathedral and castle. Great value for money.

The rooms were compact but felt spacious due to excellent layout. Kitchen was thoughtfully supplied, including things often omitted from such arrangements (such as including salt and pepper, and paper towels) The staff was helpful and courteous. The only 'fly in the ointment ' was that we found the temperature in the shower to be extremely hard to set and unstable (but eventually workable).

Hot water was hard to get going!