Hotel Gudauri Marco Polo

Hotels
7.8
/10
Pleasant
84 reviews

What Guests Say About Their Stay

Frank

10.0
/ 10
The staff, the food, the room, and the value were all excellent. Probably the best of all our Georgia stays.

Abdul

10.0
/ 10
Very good hotel with good facilities. Skiing and chair lift facilities are just beside the hotel. Location is very good.

Khusrav

10.0
/ 10
Despite it's location up in the mountains, Marco Polo is one of the best hotels we have stayed with our family. Considering it's location right on the skiing resort (you can actually put your skies on just outside of the door and slide down to the lifts from the hotel), it is perfectly located, the service is great, and the option of half board is the best for the skiing season!
In the Area
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Gudauri Resort, Kazbegi, Mtskheta-Mtianeti, Georgia, 4702

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Gudauri Marco Polo Hotel Hotel Gudauri Marco Polo is a hotel is located at Kazbegi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Gudauri Marco Polo

Gudauri Resort, Kazbegi, Mtskheta-Mtianeti, Georgia, 4702
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Lobby Hotel Gudauri Marco Polo
Exterior 2 Hotel Gudauri Marco Polo

Discover More About Hotel Gudauri Marco Polo

General


Near Kobi Ski Area

Location


Located in Kazbegi, Hotel Gudauri Marco Polo is in the mountains, within a 15-minute drive of Kobi Ski Area and Sadzele Peak. This family-friendly hotel is 11.5 mi (18.5 km) from Church of St. George and 22.9 mi (36.9 km) from Stephantsminda Museum of History.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kobi Ski Area - 0.2 km / 0.1 mi
Sadzele Peak - 3.5 km / 2.2 mi
Church of St. George - 18.5 km / 11.5 mi
Stephantsminda Museum of History - 36.9 km / 22.9 mi
Mt Kuro - 38.9 km / 24.2 mi
Gergeti Trinity Church - 42.8 km / 26.6 mi

The preferred airport for Hotel Gudauri Marco Polo is Tbilisi Intl. Airport (TBS) - 141.1 km / 87.7 mi

Facilities


Enjoy the convenience of ski-in/ski-out access at this hotel, which also features a nightclub and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Dining


Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 123 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

All facilities in Hotel Gudauri Marco Polo

Bar, Cafe and Lounge Hotel Gudauri Marco Polo
Bar, Cafe and Lounge
Swimming Pool Hotel Gudauri Marco Polo
Swimming Pool
Entertainment Facility Hotel Gudauri Marco Polo
Entertainment Facility
Functional Hall Hotel Gudauri Marco Polo
Functional Hall
Lobby Hotel Gudauri Marco Polo
Lobby

Things to Do

  • Barbecue
  • TV lounge
  • Picnic area
  • Garden
  • Library
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Lockers
  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Parking
  • Terrace

Sports and Recreations

  • Ski
  • Ski storage
  • Bowling alley
  • Fitness center
  • Game room
  • Billiard

Food and Drinks

  • Breakfast
  • Nightclub
  • Snack bar

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Transportation

  • Bus/truck parking
  • Airport transfer

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Conference center
  • Conference rooms

Nearby Facilities

  • Gift shop
  • ATM/Banking

Family-friendly Facilities

  • Kids club

Kids and Pets

  • Children facilities

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Gudauri Marco Polo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Cashless transactions are available
  • Fee for buffet breakfast: approximately GEL 55 for adults and GEL 30 for children
  • Rollaway bed fee: GEL 140.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Gudauri Marco Polo
123
Number of floors in Hotel Gudauri Marco Polo
3
Another facilities in Hotel Gudauri Marco Polo
Barbecue, TV lounge, Picnic area, Garden, Library

Frequently asked question in Hotel Gudauri Marco Polo

What are available facilities at Hotel Gudauri Marco Polo?
There are top facilites at Hotel Gudauri Marco Polo such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Gudauri Marco Polo?
The standard check-in time at Hotel Gudauri Marco Polo is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Gudauri Marco Polo provide breakfast?
Yes, Hotel Gudauri Marco Polo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Gudauri Marco Polo?
Hotel Gudauri Marco Polo is a 4.0-star hotel.
How many floors does Hotel Gudauri Marco Polo have?
Hotel Gudauri Marco Polo has 3 floors.
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More Reviews from Other Guests in Hotel Gudauri Marco Polo

7.8
Pleasant
From 84 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Hotel Gudauri Marco Polo

Number of reviews per page
20
40
Top reviews
Dimitri
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Everything was great
Rishabh
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very small rooms, almost felt claustrophobic. Beds seemed to be very old. Basic service issues (had to make multiple calls even for small stuff like tea sachets). Staff seemed to lack basic etiquettes (didn’t offer help with bags when we were leaving). Almost, they levy charges for using most of the hotel amenities (like tennis courts, billiards tables etc)
Read More
TALAL ABDALLA MOHAMMAD
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Horrible experience when I booked a suite! The upper room have ZERO air circulation!! Not even a 1 star hotel…
Juan
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Teona the woman at the reception was great and super helpful
Jason
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Very good location to lifts , must of been out of season seemed understaffed , was clean. Bar??? The staff I did see were very friendly.
HATEM
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Excellent property with Excellent service.
Kamran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

A very cozy place to stay especially if you’re interested in skiing because the hotel is very close to ski area. The only thing we didn’t like was room temperature. It was quite cold. Otherwise the hotel and staff were very nice. Food was delicious.
Abderraouf
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

Very nice hotel, excellent location and good amenities.
Onsy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Staff are helpful and cheerful. Skiing and cable cars are just at the back of the hotel - 2 minutes walk. The view from the balcony.
Onsy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Staff are very helpful and always smiling. They are very polite.
stefan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 240 week(s) ago

Expedia Group verified review

makes no sense for there to be no heating when outside night temp is below zero. reception said 'heating comes on tomorrow' I have never seen staff and guests wearing coats serving in the restaurant 3 days in a row and a real challenge getting a heater delivered to the room, only good thing was the supervisor in the restaurant who was outstanding. breakfast was awful; juice is sugared water and when i asked for scrambled eggs it led to a row in the kitchen we could all hear
Read More
Frank
icon-with Partner
with Partner
10.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

The staff, the food, the room, and the value were all excellent. Probably the best of all our Georgia stays.
Aldrine
icon-with Partner
with Partner
2.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

The best decision I ever made in my entire life was book this place for just one night, dont think we could have gone through an hour more! For all the reviews and ratings online, must say the service was at best horrendous! For a resort in such a tourism focused area, most of the staff just could not speak english and responses if not clear were just down right rude! I would say most of the staff were not trained and if any may have been going through their training as we speak. That aside really dont think many of them want to be in the hospitality industry as thats exactly how it came across! You would be doing yourself a favor by trying an alternate resort. By the way a saving gravce was the stweard who helped us with our luggage, just wish i had tsken down his name to mention here as his customer service was exemplary. Other than that good luck.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 263 week(s) ago

Hotels.com verified review

The hotel is in a great position at the bottom of the first lift. The rooms are clean and comfortable, if a little small and lacking in extras. The restaurant is very good and the service
Ajay
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 264 week(s) ago

Hotels.com verified review

The service was not up too the mark for the charges they charge for the hotel. We tried to get our room cleaned but no one was available. We tried calling the main reception couple of times during the day but no one attended and eventually we couldn't get the room clean and had to spend the night without any new sheets and towels
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 266 week(s) ago

Expedia Group verified review

Nice terrace , nice lobby, nice pool , just at the ski slope
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

Perfect location , next to slopes and local market which contains all essentials Rooms old fashioned, needs renovation ,
Moshe
icon-with Partner
with Partner
2.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

On our check-in day we got a room stink out of cigarettes , asked to replace it , they took 45 minutes to find other room (by saying hotel is fully booked) , got into the new room , open the water to wash my hands and in a second the room was flooded (plumbing error they say it's first time but you can see that the carpet color was such that flooded few time + the cabinet down part was rotten due to water) Only after that they gave us a "better" room with Balcony. Breakfast didn't included Espresso or omlet so every morning I had to pay for both (staying was BB). EXPIRIENCE WAS SO BED WE CHECKED OUT 2 DAYS EARLIER AND THE RECEPTION MANAGER DIDNT BOTHER TO AS US WHY
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

A great hotel for a ski break in Gudauri. The chair lift in a two minute walk from the chair lift and a ticket office nearby. The hotel includes a ski depot with rental facilities. The pool area is nice although hot tub small for the numbers who wish to use it after skiing. A very good breakfast selection was on offer including fresh crepes and waffles. Room was comfortable and well appointed.
Read More
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

1st room was stink of cigarettes 2nd room had a plumbing issues. We left 2days before check out time and they didn't bother to ask why - NOT RECOMMEND
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Gudauri Marco Polo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 84 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Gudauri Marco Polo

Number of reviews per page
20
40
Top reviews
Dimitri
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Everything was great
Rishabh
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very small rooms, almost felt claustrophobic. Beds seemed to be very old. Basic service issues (had to make multiple calls even for small stuff like tea sachets). Staff seemed to lack basic etiquettes (didn’t offer help with bags when we were leaving). Almost, they levy charges for using most of the hotel amenities (like tennis courts, billiards tables etc)
Read More
TALAL ABDALLA MOHAMMAD
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Horrible experience when I booked a suite! The upper room have ZERO air circulation!! Not even a 1 star hotel…
Juan
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Teona the woman at the reception was great and super helpful
Jason
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Very good location to lifts , must of been out of season seemed understaffed , was clean. Bar??? The staff I did see were very friendly.
HATEM
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Excellent property with Excellent service.
Kamran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

A very cozy place to stay especially if you’re interested in skiing because the hotel is very close to ski area. The only thing we didn’t like was room temperature. It was quite cold. Otherwise the hotel and staff were very nice. Food was delicious.
Abderraouf
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

Very nice hotel, excellent location and good amenities.
Onsy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Staff are helpful and cheerful. Skiing and cable cars are just at the back of the hotel - 2 minutes walk. The view from the balcony.
Onsy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Staff are very helpful and always smiling. They are very polite.
stefan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 240 week(s) ago

Expedia Group verified review

makes no sense for there to be no heating when outside night temp is below zero. reception said 'heating comes on tomorrow' I have never seen staff and guests wearing coats serving in the restaurant 3 days in a row and a real challenge getting a heater delivered to the room, only good thing was the supervisor in the restaurant who was outstanding. breakfast was awful; juice is sugared water and when i asked for scrambled eggs it led to a row in the kitchen we could all hear
Read More
Frank
icon-with Partner
with Partner
10.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

The staff, the food, the room, and the value were all excellent. Probably the best of all our Georgia stays.
Aldrine
icon-with Partner
with Partner
2.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

The best decision I ever made in my entire life was book this place for just one night, dont think we could have gone through an hour more! For all the reviews and ratings online, must say the service was at best horrendous! For a resort in such a tourism focused area, most of the staff just could not speak english and responses if not clear were just down right rude! I would say most of the staff were not trained and if any may have been going through their training as we speak. That aside really dont think many of them want to be in the hospitality industry as thats exactly how it came across! You would be doing yourself a favor by trying an alternate resort. By the way a saving gravce was the stweard who helped us with our luggage, just wish i had tsken down his name to mention here as his customer service was exemplary. Other than that good luck.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 263 week(s) ago

Hotels.com verified review

The hotel is in a great position at the bottom of the first lift. The rooms are clean and comfortable, if a little small and lacking in extras. The restaurant is very good and the service
Ajay
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 264 week(s) ago

Hotels.com verified review

The service was not up too the mark for the charges they charge for the hotel. We tried to get our room cleaned but no one was available. We tried calling the main reception couple of times during the day but no one attended and eventually we couldn't get the room clean and had to spend the night without any new sheets and towels
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 266 week(s) ago

Expedia Group verified review

Nice terrace , nice lobby, nice pool , just at the ski slope
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

Perfect location , next to slopes and local market which contains all essentials Rooms old fashioned, needs renovation ,
Moshe
icon-with Partner
with Partner
2.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

On our check-in day we got a room stink out of cigarettes , asked to replace it , they took 45 minutes to find other room (by saying hotel is fully booked) , got into the new room , open the water to wash my hands and in a second the room was flooded (plumbing error they say it's first time but you can see that the carpet color was such that flooded few time + the cabinet down part was rotten due to water) Only after that they gave us a "better" room with Balcony. Breakfast didn't included Espresso or omlet so every morning I had to pay for both (staying was BB). EXPIRIENCE WAS SO BED WE CHECKED OUT 2 DAYS EARLIER AND THE RECEPTION MANAGER DIDNT BOTHER TO AS US WHY
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

A great hotel for a ski break in Gudauri. The chair lift in a two minute walk from the chair lift and a ticket office nearby. The hotel includes a ski depot with rental facilities. The pool area is nice although hot tub small for the numbers who wish to use it after skiing. A very good breakfast selection was on offer including fresh crepes and waffles. Room was comfortable and well appointed.
Read More
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

1st room was stink of cigarettes 2nd room had a plumbing issues. We left 2days before check out time and they didn't bother to ask why - NOT RECOMMEND
Number of reviews per page
20
40