Does Hotel Alster-Hof provide parking?

Yes, Hotel Alster-Hof provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel Alster-Hof?

Hotel Alster-Hof is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Alster-Hof

Name: Hotel Alster-Hof
Address: Esplanade 12, Hamburg-Mitte, Hamburg, Germany, 20354, Esplanade 12, Hamburg, 20354, Germany
Rating: 8.6

Hotels

8.6

/10

Very Good

997 reviews

What Guests Say About Their Stay

Ivana

10.0

/ 10

It was such amazing stay in the hotel. Room was big and clean, and there is the best staff I've ever experienced in a hotel! Everyone was so helpful and friendly, especially the head waiter at the breakfast - what a lovely person! The location is perfect, very close to everywhere, well connected with public transport and many shopping options around. Thank you so much, I will definitely come back.

Jasmin

10.0

/ 10

Great location, comfortable beds, really nice staff, and so I had a great stay with my family.

Stephen

10.0

/ 10

We had a suite with a wonderful skyline view on the top floor of the hotel. The room was spacious, clean, and modern. Nice breakfast. Excellent location near the train station and walkable distance for most attractions of the city. Highly recommend booking a top floor suite at this hotel.

In the Area

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Esplanade 12, Hamburg-Mitte, Hamburg, Germany, 20354

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Hotel Alster-Hof is a good choice when you are visiting Hamburg-Mitte. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Alster-Hof

Esplanade 12, Hamburg-Mitte, Hamburg, Germany, 20354

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Location

Staying at Hotel Alster-Hof is a good choice when you are visiting Hamburg-Mitte.

About Hotel Alster-Hof

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Alster-Hof exclusively for you.

Hotel Alster-Hof is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Alster-Hof is the right place to stay.

All facilities in Hotel Alster-Hof

Others

Hotel Services

Laundry service
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Newspaper in lobby
Concierge

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

Food and Drinks

Things to Do

Sauna

Connectivity

Free WiFi

In-room Facilities

Nearby Facilities

Hair salon

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Alster-Hof

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Pet fee: EUR 9.00 per pet, per night
Service animals are exempt from fees
Late check-out fee: EUR 50 (subject to availability)
Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The property will be renovating from March 17 2025 to January 1 2026 (completion date subject to change). The following areas are affected:

Bar/lounge
Fitness facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Available rooms at Hotel Alster-Hof	108
Number of floors in Hotel Alster-Hof	7
Another facilities in Hotel Alster-Hof	Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Alster-Hof

What are available facilities at Hotel Alster-Hof?

There are top facilites at Hotel Alster-Hof such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Alster-Hof?

The standard check-in time at Hotel Alster-Hof is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Alster-Hof?

Hotel Alster-Hof is a 3.5-star hotel.

How many floors does Hotel Alster-Hof have?

Hotel Alster-Hof has 7 floors.

How many rooms are available at Hotel Alster-Hof?

Hotel Alster-Hof has 108 rooms in total.

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More Reviews from Other Guests in Hotel Alster-Hof

Overall Ratings & Reviews Hotel Alster-Hof

Other sources (997)

8.6

Very Good

From 997 reviews

Cleanliness

9.0

Room Comfort

8.0

Location

9.6

Service and Facilites

9.0

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Traveler Reviews Hotel Alster-Hof

Number of reviews per page

Top reviews

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Convent area to tourist

Ivana

Leisure

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Jasmin

Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Great location, comfortable beds, really nice staff, and so I had a great stay with my family.

Stephen

Leisure with Partner

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Plus side. Location. Clean and safe. Downside: dated rooms. Breakfast options limited. Rooms decent. Some road noise and the maid likes to start her work at 7am!! Very convenient though. Be careful, windows open wide and be careful with small children. Seems like it is being updated so will Improve.

Stephen

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Victoria

6.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

I was doing the Ironman in Hamburg. The hotel was super clean and the staff were amazing however its opposite a casino and the rooms facing the casino are very loud with music. So you have to have the window shut. And there is no aircon so super hot.

Joe

Business

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

What a stunning old world hotel. Perfect position in Hamburg with classic rooms

Gelana

Leisure with Partner

6.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Good hotel in the center city . Convenient and walkable to all major attractions. Did not like the check in process . They could not find my reservation for a while . Not pleasant . Rooms are nice and clean. Sofa had stains on it .

Mona

10.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Great place to stay near everything.

Astrid

8.0

/10

Reviewed 61 week(s) ago

Hotels.com verified review

Excellent value for money. My room was an older style single, but perfectly adequate for a 3 night stay. Good location, near Alster lakes (great for a stroll/run) and beautiful Planten un Blomen park. Rathaus about 1/2 mile. Breakfast and cleaning staff efficient and friendly. Poor WiFi. Laeiszhalle also within easy walking distance, where I attended a concert. Would use again.

Sharon

10.0

/10

Reviewed 66 week(s) ago

Hotels.com verified review

The hotel was ideally placed for exploring the city. The room was on the 6th floor and was quiet and comfortable. Breakfast was included in the rate and the vegan food choices were good. The Reception staff were welcoming and helpful. I would definitely stay again.

Richard

Leisure

10.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

I left behind a valuable object, and when I realized it, I immediately emailed the Alster to arrange to have it sent to me at a later destination. When I arrived, it was waiting for me!

Cecilia

Family

10.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Perfect location, amicable staff, very comfy rooms. Great for families!

Arthur

8.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

The location was perfect for touring or finding a quiet lovely spot to rest in.

gloria

Leisure with Partner

6.0

/10

Reviewed 76 week(s) ago

Expedia Group verified review

The hotel was lovely and in a great location. It was very close to restaurants and shops. It was an older hotel so the room furnishings were older. The bathroom was remodeled. The breakfast and lounge area were nice. Breakfast offered a variety of items and was very good. If you enjoy a more traditional hotel , I would recommend it. The staff were very courteous and professional.

Keith

10.0

/10

Reviewed 81 week(s) ago

Expedia Group verified review

Excellent value

Verified traveler

10.0

/10

Reviewed 94 week(s) ago

Hotels.com verified review

Schöner Aufenthalt direkt an der Alster mit gutem Frühstück und sehr nettem Personal

Stephen

Business

10.0

/10

Reviewed 99 week(s) ago

Hotels.com verified review

Small hotel great location good service Amazing laundry service ! My shirt came back as new

Marcel

Friends and Family

8.0

/10

Reviewed 107 week(s) ago

Hotels.com verified review

Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away. Room was great and breakfast as well.

Mr Cezar

8.0

/10

Reviewed 122 week(s) ago

Hotels.com verified review

Easy and fast check in. Very well located. The room is very basic but has what is needed. 10 out of 10 for cleanliness with a very comfy bed and. Could have been better if it had air conditioning, specially during the heatwave now but, unfortunately, not even a fan I had in the room. Staff are all very polite and pleasant. Breakfast is average but ok. The location is, undoubtedly, the highest selling point. If younger travelling on a budget, I totally recommend it.

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