Perla Maya Hotel

Hotels
8.0
/10
Very Good
266 reviews

What Guests Say About Their Stay

Autumn

10.0
/ 10
Wonderful and helpful staff. Really enjoyed our time at La Perla Maya. Breakfast is sit down with several extras if you want additional from what’s offered with el desayuno tipico or el desayuno americano.

Andrea

10.0
/ 10
very friendly staff. The front clerk was very helpful in giving us things to do, and letting us know what to avoid as well.

Lori

10.0
/ 10
Everyone was so welcoming and helpful. The room was clean and the shower had hot water! Breakfast was delicious too and the place was super close to the main spots in town. Nice size pool however it was too cold to swim.
In the Area
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0 Avenida 6-69 Calle Del Rio, Zona 2, Panajachel, Sololá, Guatemala

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Perla Maya Hotel is a hotel is located at Panajachel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Perla Maya Hotel

0 Avenida 6-69 Calle Del Rio, Zona 2, Panajachel, Sololá, Guatemala
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Lobby Perla Maya Hotel
Exterior 2 Perla Maya Hotel

Discover More About Perla Maya Hotel

Location


Perla Maya Hotel is a hotel is located at Panajachel.

About Perla Maya Hotel

From business event to corporate gathering, Perla Maya Hotel provides complete services and facilities that you and your colleagues need.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Perla Maya Hotel is a wise choice for travelers visiting Panajachel.

All facilities in Perla Maya Hotel

Swimming Pool Perla Maya Hotel
Swimming Pool
Entertainment Facility Perla Maya Hotel
Entertainment Facility
Common Space Perla Maya Hotel
Common Space
Lobby Perla Maya Hotel
Lobby
Exterior Perla Maya Hotel
Exterior

General

  • Smoking area
  • Parking
  • Terrace

Things to Do

  • Outdoor pool
  • Garden

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Perla Maya Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Perla Maya Hotel
22
Another facilities in Perla Maya Hotel
Smoking area, Parking, Terrace, Outdoor pool, Garden

Frequently asked question in Perla Maya Hotel

What are available facilities at Perla Maya Hotel?
There are top facilites at Perla Maya Hotel such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Perla Maya Hotel?
The standard check-in time at Perla Maya Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Perla Maya Hotel provide breakfast?
Yes, Perla Maya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Perla Maya Hotel?
Perla Maya Hotel is a 2.5-star hotel.
How many rooms are available at Perla Maya Hotel?
Perla Maya Hotel has 22 rooms in total.
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More Reviews from Other Guests in Perla Maya Hotel

8.0
Very Good
From 266 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Perla Maya Hotel

Number of reviews per page
20
40
Top reviews
Jose
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The place is basic, with a bathroom with very low water pressure, noisy at times, great view of the volcanoes and Lake Atitlan from the terrace, convenient walking distance to the lanchas piers, some good restaurants and tiendas, tourist-oriented shops, and yes, from the Panajachel river paragliding departure and landing facilities. The breakfast selection was really basic, either chapin or American, with anything extra like orange juice for an extra fee. One morning we had to wait way past 30 minutes to order. When we complained they informed us there was a group who made reservations ahead of us who needed to be served first. The pool we never used because they told us the water was very cold, yet one evening there was a group of young people enjoying it without complaining. We all loved Paco, the welcoming happy parrot kept in the lobby.
Read More
Justin
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was excellent, the staff was super friendly despite the language barrier and the rooms were comfortable.
Autumn
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful and helpful staff. Really enjoyed our time at La Perla Maya. Breakfast is sit down with several extras if you want additional from what’s offered with el desayuno tipico or el desayuno americano.
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff who greeted us at check in was rude, but most of the staff was very friendly and accommodating. Breakfast was good and included. Coffee was amazing. I drank it without creamer and enjoyed it. Our room was equipped with everything we needed, and the water was hot. However, the water flow is very slow and will take a while to rinse shampoo/conditioner out of long hair. To note—some of the employees don’t speak Spanish well, only their dialect. My husband, who speaks 3 languages, had some difficulty with communication (some of the employees, not all). The hotel landscape is beautiful.
Read More
Andrea
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

very friendly staff. The front clerk was very helpful in giving us things to do, and letting us know what to avoid as well.
Lori
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everyone was so welcoming and helpful. The room was clean and the shower had hot water! Breakfast was delicious too and the place was super close to the main spots in town. Nice size pool however it was too cold to swim.
Riaz
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Like A Hostel, Location Good, Breakfast Good, Room Condition Needs To Be Upgrade..
Juan J
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The Hotel was okay but the main entrance was kind of scary do that there is a river next to it and gives you the impression that something is going to happen to you. The front desk person needs to improve his costumer service.
oscar
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice people excellent service
Dorian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good breakfast
Max
icon-with Partner
with Partner
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Breakfast staff was rude and never opened in time. Room was loud and not in good repair.
Ana Lucia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

All good, good service and food
andree ann
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

La chambre était très comfortable, le déjeuner est simple et délicieux. Staff très sympathique. À deux pas du lac, donc l’abris du bruit de la ville.
Carlos
icon-with Partner
with Partner
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff was great. Room was a dump. Bedding smelled terrible. Leak in the bathroom. Noise kept us up all night. Power went out in the morning. Stay at your own risk.
Ana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Rápido y amables
Tina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff were all amazing, friendly and helpful. The room was clean, we were upgraded from a queen to a king, which was great but the wifi was not too good. The breakfast was very good.
Andrew
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

.
Matthew
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.
Read More
Jacinto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Desayuno muy Rico Empleados muy amables buen servicio y muy buena atencion Al cliente
Krisztina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Pool was a bit cold because of the weather
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Perla Maya Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 266 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Perla Maya Hotel

Number of reviews per page
20
40
Top reviews
Jose
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The place is basic, with a bathroom with very low water pressure, noisy at times, great view of the volcanoes and Lake Atitlan from the terrace, convenient walking distance to the lanchas piers, some good restaurants and tiendas, tourist-oriented shops, and yes, from the Panajachel river paragliding departure and landing facilities. The breakfast selection was really basic, either chapin or American, with anything extra like orange juice for an extra fee. One morning we had to wait way past 30 minutes to order. When we complained they informed us there was a group who made reservations ahead of us who needed to be served first. The pool we never used because they told us the water was very cold, yet one evening there was a group of young people enjoying it without complaining. We all loved Paco, the welcoming happy parrot kept in the lobby.
Read More
Justin
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was excellent, the staff was super friendly despite the language barrier and the rooms were comfortable.
Autumn
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful and helpful staff. Really enjoyed our time at La Perla Maya. Breakfast is sit down with several extras if you want additional from what’s offered with el desayuno tipico or el desayuno americano.
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff who greeted us at check in was rude, but most of the staff was very friendly and accommodating. Breakfast was good and included. Coffee was amazing. I drank it without creamer and enjoyed it. Our room was equipped with everything we needed, and the water was hot. However, the water flow is very slow and will take a while to rinse shampoo/conditioner out of long hair. To note—some of the employees don’t speak Spanish well, only their dialect. My husband, who speaks 3 languages, had some difficulty with communication (some of the employees, not all). The hotel landscape is beautiful.
Read More
Andrea
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

very friendly staff. The front clerk was very helpful in giving us things to do, and letting us know what to avoid as well.
Lori
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everyone was so welcoming and helpful. The room was clean and the shower had hot water! Breakfast was delicious too and the place was super close to the main spots in town. Nice size pool however it was too cold to swim.
Riaz
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Like A Hostel, Location Good, Breakfast Good, Room Condition Needs To Be Upgrade..
Juan J
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The Hotel was okay but the main entrance was kind of scary do that there is a river next to it and gives you the impression that something is going to happen to you. The front desk person needs to improve his costumer service.
oscar
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice people excellent service
Dorian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good breakfast
Max
icon-with Partner
with Partner
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Breakfast staff was rude and never opened in time. Room was loud and not in good repair.
Ana Lucia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

All good, good service and food
andree ann
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

La chambre était très comfortable, le déjeuner est simple et délicieux. Staff très sympathique. À deux pas du lac, donc l’abris du bruit de la ville.
Carlos
icon-with Partner
with Partner
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff was great. Room was a dump. Bedding smelled terrible. Leak in the bathroom. Noise kept us up all night. Power went out in the morning. Stay at your own risk.
Ana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Rápido y amables
Tina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff were all amazing, friendly and helpful. The room was clean, we were upgraded from a queen to a king, which was great but the wifi was not too good. The breakfast was very good.
Andrew
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

.
Matthew
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.
Read More
Jacinto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Desayuno muy Rico Empleados muy amables buen servicio y muy buena atencion Al cliente
Krisztina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Pool was a bit cold because of the weather
Number of reviews per page
20
40