Fermain Valley Hotel

Hotels
9.4
/10
Exceptional
107 reviews

What Guests Say About Their Stay

I
10.0
/ 10
Woodland valley view room had a lovely view, the staff were very helpful and courteous, breakfast food was very good quality. Hotel's own vehicle picked us up from the airport and took us back. Couldn't really fault anything. Only minor niggle was that their website stated a fridge was in every room when in fact they were only in the top tier rooms and unfortunately they had no others to provide us. So their website needs updating, but it was no big issue.
Peter John
10.0
/ 10
All the staff were fantastic and nothing was ever too much trouble for them. The service was great too. The hotel is in a gorgeous quiet spot surrounded by trees with beautiful gardens. It's conveniently located for St. Peter Port, either to walk the cliff path or use local buses. I have coeliac disease and the care taken with making sure I had gluten free food was very good, I really appreciate this. We enjoyed the Mexican restaurant which is open Tuesday to Saturday. There are three restaurants in all; two open each day. Breakfasts were exceptional; lots of choice and freshly prepared.
James Frederick
10.0
/ 10
From arranged pick up from the airport to going home was faultless. The hotel was spotless in all areas. The staff were most helpful at all times, cheerful and willing to please. The breakfasts were well prepared and staff were very efficient. Nothing was too much trouble. Chris on reception was a master class. He was so helpful and knowledgeable and a great asset to the hotel. We ate in both restaurants. The Mexican themed one again well catered for with large portions of food. The staff were again willing to please. These were same staff seen in the breakfast areas. The steak hot stone restaurant I found to be a bit disappointing although staff again willing to please. On a personal note I would of preferred to have my steak cooked and then presented. My wife's fish was ok but the dish appeared confused especially she had two hot stones that never maintained their heat. Overall I would rate this hotel as one we would return to. The whole hotel outlook was excellent too especially from our room. Well done to all.
In the Area
See Map
Fermain Lane, Saint Peter Port, Guernsey, GY1 1ZZ

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Fermain Valley Hotel is a good choice when you are visiting Saint Peter Port. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fermain Valley Hotel

Fermain Lane, Saint Peter Port, Guernsey, GY1 1ZZ
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Discover More About Fermain Valley Hotel

Location


Staying at Fermain Valley Hotel is a good choice when you are visiting Saint Peter Port.

About Fermain Valley Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Fermain Valley Hotel exclusively for you.

Fermain Valley Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Fermain Valley Hotel.

All facilities in Fermain Valley Hotel

Others Fermain Valley Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • 24-hour Receptionist

Things to Do

  • Indoor pool
  • Garden
  • Library
  • Barbecue

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Business center

Transportation

  • Airport transfer

Accommodation Policy & General Information in Fermain Valley Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately GBP 25 per person
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fermain Valley Hotel
47
Another facilities in Fermain Valley Hotel
Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in Fermain Valley Hotel

What are available facilities at Fermain Valley Hotel?
There are top facilites at Fermain Valley Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fermain Valley Hotel?
The standard check-in time at Fermain Valley Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Fermain Valley Hotel provide breakfast?
Yes, Fermain Valley Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fermain Valley Hotel?
Fermain Valley Hotel is a 4.0-star hotel.
How many rooms are available at Fermain Valley Hotel?
Fermain Valley Hotel has 47 rooms in total.
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More Reviews from Other Guests in Fermain Valley Hotel

9.4
Exceptional
From 107 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Fermain Valley Hotel

Number of reviews per page
20
40
Top reviews
I
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Woodland valley view room had a lovely view, the staff were very helpful and courteous, breakfast food was very good quality. Hotel's own vehicle picked us up from the airport and took us back. Couldn't really fault anything. Only minor niggle was that their website stated a fridge was in every room when in fact they were only in the top tier rooms and unfortunately they had no others to provide us. So their website needs updating, but it was no big issue.
Read More
Vanessa
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Plenty of parking, park at the top of you're in the 'garden rooms'. Very friendly and helpful staff. Rooms comfy if a little small. Coastal restaurant good, disappointed that pizzas not being served which made veggie choices very limited. I had the salmon which was lovely but the sauce was very lemony, which wasn't described on the menu (just said butter sauce) so my son, who also had the salmon was not keen. Breakfasts were excellent, lots of choice. Swimming pool a bit on the small side but fun to play in.
Read More
Jill
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel was excellent in many regards, and all staff that we had dealings with were exceptional. Food and service in the restaurants were of a particularly high standard, although we were surprised at how quiet the main restaurant was in the evenings. Room service and cleanliness was very good. We would have given this hotel a 5* review but unfortunately the room price was far too high for the size of room and facilities that were provided. The room was quite small in size, did not have air conditioning, nor the mini fridge that was listed on the room details page on the website. The other annoying feature is the fact that the website lists inaccurate restaurant wine lists prices, for example for half bottles of wines that the hotel says it has never sold.
Read More
Peter John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All the staff were fantastic and nothing was ever too much trouble for them. The service was great too. The hotel is in a gorgeous quiet spot surrounded by trees with beautiful gardens. It's conveniently located for St. Peter Port, either to walk the cliff path or use local buses. I have coeliac disease and the care taken with making sure I had gluten free food was very good, I really appreciate this. We enjoyed the Mexican restaurant which is open Tuesday to Saturday. There are three restaurants in all; two open each day. Breakfasts were exceptional; lots of choice and freshly prepared.
Read More
Ian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Not a bad place to stay needs some updating . Great position for St Peter Port.
Dave
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent stay all round.
James Frederick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

From arranged pick up from the airport to going home was faultless. The hotel was spotless in all areas. The staff were most helpful at all times, cheerful and willing to please. The breakfasts were well prepared and staff were very efficient. Nothing was too much trouble. Chris on reception was a master class. He was so helpful and knowledgeable and a great asset to the hotel. We ate in both restaurants. The Mexican themed one again well catered for with large portions of food. The staff were again willing to please. These were same staff seen in the breakfast areas. The steak hot stone restaurant I found to be a bit disappointing although staff again willing to please. On a personal note I would of preferred to have my steak cooked and then presented. My wife's fish was ok but the dish appeared confused especially she had two hot stones that never maintained their heat. Overall I would rate this hotel as one we would return to. The whole hotel outlook was excellent too especially from our room. Well done to all.
Read More
Anna Krystyna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The Fermain Valley Hotel is a lovely boutique hotel set in a stunning location with extremely friendly & helpful staff.
Melanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room very comfortable and spotlessly clean. Beautiful terrace to sit out in. Food was amazing and all the staff so friendly and helpful. I’d recommend this hotel. Shuttle bus is available too which was great. Mainly the staff were brilliant
Alison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Fabulous hotel where you feel the staff truly care about the guests. Nothing was too much trouble, very friendly! Hotel is very comfortable, and feels relaxed. Feel like I could stay there alone and feel comfortable. Loved it and will be back!
Elizabeth
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Never book a room for the UPPER GARDEN area. We expected Garden views but instead had the main road with its traffic and pub to one side and the parking lot and industrial garbage bins on the other. JUST WHAT YOU EXPECT for luxury. We just loved the loud tavern music in the night, cars and motorcycles roaring past and the best bit - the garbage collection at 5am that woke us up to the dulcet tones of shattering glass. Just lovely. Oh the windows has scat on them and required me standing on a chair to get a puff of breeze in that airless place. Oh yeah, holes in the carpet too and no fridge despite it saying it would. We also loved making tea in the closet because that’s where the tea service is? Below our coats?
Read More
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Lovely hotel with exceptional staff. Everyone was so friendly and helpful. Rooms were a good size and very clean. Lovely beach at bottom of hill, with a great cafe. Worth the walk back up.
Iain Alexander
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Fantastic hotel
TERENCE JOHN
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

In a quiet spot, out of town, but with good bus links to centre of St Peter Port. Very steep access, but less steep using 2nd floor door through garden to main road. Useful free shuttle available on certain days for town. Only complaint is that there needs to be more advance information about the dining facility. On arrival we were told that the kitchen was closed on certain days and that we had to walk to the co-owned nearby Mexican restaurant for evening meals.
Read More
Sally
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything was excellent, couldn't fault it. Special mention to Emily who gave first class customer service - nothing was too much bother
Sally
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We loved our stay, the staff were exceptionally helpful and inviting. The hotel was in a great position with a lovely view and both restaurants served up great food. We will definitely be recommending the Fermain Valley.
Verified traveler
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

They are a very helpful staff. Taking time to make recommendations. Complimentary shuttle to take you into town, or pick you up, very easy to schedule.
Hiromi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

This place is in very quiet area and surrounded by lovely garden and about 10 minutes walk to the nearest Fermain beach. It had a few choices of adjacent restaurants but the choice is slightly limited unless you go to St Peter’s port town. The hotel staff are all lovely and friendly and accommodated to our needs. The breakfast choice was so great and plentiful, and delicious so we enjoyed it very much. There was a sauna and swimming pool which we could use until 8pm. The room we had had a balcony so it was a bit pricy option compared to not having no balcony but it was worth it although I was not pleased with the fact that when the balcony window was open in the morning, sometimes I could smell someone (possibly staff) was having a cigarette/ smoke outside just right down of our balcony at the end of the building side on the second floor. I do not like the smoke smell so this was the down side of the room. Otherwise, we enjoyed our stay there over all.
Read More
Gillian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Staff were so helpful and friendly. Not sure I would stay in the tree houses again though.
Sara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Staff very helpful and friendly
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Fermain Valley Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 107 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fermain Valley Hotel

Number of reviews per page
20
40
Top reviews
I
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Woodland valley view room had a lovely view, the staff were very helpful and courteous, breakfast food was very good quality. Hotel's own vehicle picked us up from the airport and took us back. Couldn't really fault anything. Only minor niggle was that their website stated a fridge was in every room when in fact they were only in the top tier rooms and unfortunately they had no others to provide us. So their website needs updating, but it was no big issue.
Read More
Vanessa
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Plenty of parking, park at the top of you're in the 'garden rooms'. Very friendly and helpful staff. Rooms comfy if a little small. Coastal restaurant good, disappointed that pizzas not being served which made veggie choices very limited. I had the salmon which was lovely but the sauce was very lemony, which wasn't described on the menu (just said butter sauce) so my son, who also had the salmon was not keen. Breakfasts were excellent, lots of choice. Swimming pool a bit on the small side but fun to play in.
Read More
Jill
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel was excellent in many regards, and all staff that we had dealings with were exceptional. Food and service in the restaurants were of a particularly high standard, although we were surprised at how quiet the main restaurant was in the evenings. Room service and cleanliness was very good. We would have given this hotel a 5* review but unfortunately the room price was far too high for the size of room and facilities that were provided. The room was quite small in size, did not have air conditioning, nor the mini fridge that was listed on the room details page on the website. The other annoying feature is the fact that the website lists inaccurate restaurant wine lists prices, for example for half bottles of wines that the hotel says it has never sold.
Read More
Peter John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All the staff were fantastic and nothing was ever too much trouble for them. The service was great too. The hotel is in a gorgeous quiet spot surrounded by trees with beautiful gardens. It's conveniently located for St. Peter Port, either to walk the cliff path or use local buses. I have coeliac disease and the care taken with making sure I had gluten free food was very good, I really appreciate this. We enjoyed the Mexican restaurant which is open Tuesday to Saturday. There are three restaurants in all; two open each day. Breakfasts were exceptional; lots of choice and freshly prepared.
Read More
Ian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Not a bad place to stay needs some updating . Great position for St Peter Port.
Dave
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent stay all round.
James Frederick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

From arranged pick up from the airport to going home was faultless. The hotel was spotless in all areas. The staff were most helpful at all times, cheerful and willing to please. The breakfasts were well prepared and staff were very efficient. Nothing was too much trouble. Chris on reception was a master class. He was so helpful and knowledgeable and a great asset to the hotel. We ate in both restaurants. The Mexican themed one again well catered for with large portions of food. The staff were again willing to please. These were same staff seen in the breakfast areas. The steak hot stone restaurant I found to be a bit disappointing although staff again willing to please. On a personal note I would of preferred to have my steak cooked and then presented. My wife's fish was ok but the dish appeared confused especially she had two hot stones that never maintained their heat. Overall I would rate this hotel as one we would return to. The whole hotel outlook was excellent too especially from our room. Well done to all.
Read More
Anna Krystyna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The Fermain Valley Hotel is a lovely boutique hotel set in a stunning location with extremely friendly & helpful staff.
Melanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room very comfortable and spotlessly clean. Beautiful terrace to sit out in. Food was amazing and all the staff so friendly and helpful. I’d recommend this hotel. Shuttle bus is available too which was great. Mainly the staff were brilliant
Alison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Fabulous hotel where you feel the staff truly care about the guests. Nothing was too much trouble, very friendly! Hotel is very comfortable, and feels relaxed. Feel like I could stay there alone and feel comfortable. Loved it and will be back!
Elizabeth
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Never book a room for the UPPER GARDEN area. We expected Garden views but instead had the main road with its traffic and pub to one side and the parking lot and industrial garbage bins on the other. JUST WHAT YOU EXPECT for luxury. We just loved the loud tavern music in the night, cars and motorcycles roaring past and the best bit - the garbage collection at 5am that woke us up to the dulcet tones of shattering glass. Just lovely. Oh the windows has scat on them and required me standing on a chair to get a puff of breeze in that airless place. Oh yeah, holes in the carpet too and no fridge despite it saying it would. We also loved making tea in the closet because that’s where the tea service is? Below our coats?
Read More
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Lovely hotel with exceptional staff. Everyone was so friendly and helpful. Rooms were a good size and very clean. Lovely beach at bottom of hill, with a great cafe. Worth the walk back up.
Iain Alexander
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Fantastic hotel
TERENCE JOHN
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

In a quiet spot, out of town, but with good bus links to centre of St Peter Port. Very steep access, but less steep using 2nd floor door through garden to main road. Useful free shuttle available on certain days for town. Only complaint is that there needs to be more advance information about the dining facility. On arrival we were told that the kitchen was closed on certain days and that we had to walk to the co-owned nearby Mexican restaurant for evening meals.
Read More
Sally
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything was excellent, couldn't fault it. Special mention to Emily who gave first class customer service - nothing was too much bother
Sally
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We loved our stay, the staff were exceptionally helpful and inviting. The hotel was in a great position with a lovely view and both restaurants served up great food. We will definitely be recommending the Fermain Valley.
Verified traveler
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

They are a very helpful staff. Taking time to make recommendations. Complimentary shuttle to take you into town, or pick you up, very easy to schedule.
Hiromi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

This place is in very quiet area and surrounded by lovely garden and about 10 minutes walk to the nearest Fermain beach. It had a few choices of adjacent restaurants but the choice is slightly limited unless you go to St Peter’s port town. The hotel staff are all lovely and friendly and accommodated to our needs. The breakfast choice was so great and plentiful, and delicious so we enjoyed it very much. There was a sauna and swimming pool which we could use until 8pm. The room we had had a balcony so it was a bit pricy option compared to not having no balcony but it was worth it although I was not pleased with the fact that when the balcony window was open in the morning, sometimes I could smell someone (possibly staff) was having a cigarette/ smoke outside just right down of our balcony at the end of the building side on the second floor. I do not like the smoke smell so this was the down side of the room. Otherwise, we enjoyed our stay there over all.
Read More
Gillian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Staff were so helpful and friendly. Not sure I would stay in the tree houses again though.
Sara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Staff very helpful and friendly
Number of reviews per page
20
40