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Alam Hegar Hotel and Resort

Hotels
6.7
/10
Pleasant
26 reviews
In the Area
See Map
Jalan Desa Citeko no 16, Cisarua Bogor, Cisarua, Puncak, Jawa Barat, Indonesia, 16750

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Alam Hegar Hotel and Resort is a good choice when you are visiting Cisarua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Alam Hegar Hotel and Resort

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Jalan Desa Citeko no 16, Cisarua Bogor, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
Lobby Alam Hegar Hotel and Resort
Lobby 2 Alam Hegar Hotel and Resort

Discover More About Alam Hegar Hotel and Resort

Location


Staying at Alam Hegar Hotel and Resort is a good choice when you are visiting Cisarua.

About Alam Hegar Hotel and Resort

Not only located within easy reach of various places of interests for your adventure, but staying at Alam Hegar Hotel and Resort will also give you a pleasant stay.

Alam Hegar Hotel and Resort is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Alam Hegar Hotel and Resort is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Alam Hegar Hotel and Resort is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Alam Hegar Hotel and Resort.

Have fun with various entertaining facilities for you and the whole family at Alam Hegar Hotel and Resort, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Alam Hegar Hotel and Resort is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Alam Hegar Hotel and Resort is suitable for you who value privacy during your stay.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Alam Hegar Hotel and Resort is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Staying at Alam Hegar Hotel and Resort will surely satisfy you with its great hospitality and affordable price.

All facilities in Alam Hegar Hotel and Resort

Swimming Pool Alam Hegar Hotel and Resort
Swimming Pool
Entertainment Facility Alam Hegar Hotel and Resort
Entertainment Facility
Common Space Alam Hegar Hotel and Resort
Common Space
Lobby Alam Hegar Hotel and Resort
Lobby
Exterior Alam Hegar Hotel and Resort
Exterior

General

  • Ballroom
  • Family room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Kitchenette
  • Shower
  • TV

Things to Do

  • Barbecue
  • Garden
  • Massage
  • Outdoor pool

Public Facilities

  • Parking
  • 24-hour room service
  • Room service
  • WiFi in public area

Sports and Recreations

  • Fishing
  • Sport courts
  • Water sport

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Conference room
  • Meeting facilities

Hotel Services

  • 24-hour Receptionist
  • Mobile

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Alam Hegar Hotel and Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Sebelum melakukan chek in silahkan isi terlebih dahulu FORM GUEST REGITRATION yang kami sediakan. apabila telah melalukan BOOKING / RSERVATION jauh2 hari maka kami saran kan KONFIRMASI terlebih dahulu satu hari sebelum chek in demi kanyaman pengunjung.

Smoking

Smoking is allowed only in the designated smoking area.
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Alam Hegar Hotel and Resort
30
Number of floors in Alam Hegar Hotel and Resort
2
Another facilities in Alam Hegar Hotel and Resort
Ballroom, Family room, Swimming pool, Smoking area, Smoke-free

Frequently asked question in Alam Hegar Hotel and Resort

What are available facilities at Alam Hegar Hotel and Resort?
There are top facilites at Alam Hegar Hotel and Resort such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Alam Hegar Hotel and Resort?
The standard check-in time at Alam Hegar Hotel and Resort is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Alam Hegar Hotel and Resort

Overall Ratings & Reviews Alam Hegar Hotel and Resort

Traveloka (26)
6.7
Pleasant
From 26 reviews
Provided by travelers on
Cleanliness

6.5

Room Comfort

6.2

Meal

7.3

Location

7.3

Service and Facilites

6.8

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Traveler Reviews Alam Hegar Hotel and Resort

Number of reviews per page
20
40
Customer reviews
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Nuraeni
icon-origin-TRAVELOKA
6.0
/10
Reviewed 163 week(s) ago
The place is quiet but when the school kids come it's really noisy. Then the staff is not polite. I stayed 3 days there. Eh, it's not been 3 days and I want to be evicted. Even though I told the officer that we were staying 3 days.
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6 people find it helpful
Hafizh
icon-origin-TRAVELOKA
6.4
/10
Reviewed 164 week(s) ago
The tv was cracked like a bucket with a hole in the drain, the toilet button didn't work, there was no hot water sower broken, the rest was okay.
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1 people find it helpful
Fitri F.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 169 week(s) ago
Very inappropriate. What is written is facilities, wifi tv, all empty. The room is dirty. Didn't clean it first. Long time not used.
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7 people find it helpful
Santi
icon-origin-TRAVELOKA
6.0
/10
Reviewed 170 week(s) ago
Baru kali ini nginap di hotel ga ada TV, Wi-Fi & ditanya check out kapan. Padahal di room details ada TV, WIFI, AC. Nyatanya bullshit. Kamis sore ditanya mau check out kapan, langsung aja check out karena ga nyaman. Gila gak, padahal jelas-jelas saya booking 2 nights. Kapok nginap di sini. Sungguh pelayanan terburuk & pertama kali nginap di hotel minim fasilitas. Mending rumah sendiri lengkap. Sayang-Sayang uang keluar cuman buat kamar doang ga ada hiburannya.
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7 people find it helpful
Hendra
icon-origin-TRAVELOKA
6.0
/10
Reviewed 175 week(s) ago
The place is not clean, the water is not clean.
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1 people find it helpful
Sofie F.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 182 week(s) ago
I was evicted yet it was time to check out, even though it was only 09 am I checked out at 12. Check in at 1 pm the service was not good, it was not polite we were evicted even though we also paid.
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10 people find it helpful
Hayrun N.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 197 week(s) ago
Yesterday I got a really bad room, the only facilities were a mattress and an en suite bathroom. The mattress smells, the walls are peeling & mildew, the shower is dead, the toilet flush is dead, the bathtub is small & dirty, it's not worth it for that price. It's really bad.
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5 people find it helpful
NURLIYANA P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 210 week(s) ago
It's good, it's just leaking and the service is lacking but the staff is good.
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Bulu I.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 217 week(s) ago
For the bungalows, there is a lot of termite droppings, the bathroom waste water does not flow, the warm water sometimes dies and the worst thing is that the doors and windows cannot be closed tightly. The plus point is that the atmosphere outside is quite beautiful.
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7 people find it helpful
Accommodation's Reply
17 Jun 2021
Dear Mr Dede, We sincerely apologize for the unpleasant experience when you stayed at Alam Hegar Hotel & Resort. The room you book is usually your favorite room with intense usage and we apologize if you had a different experience. We regret not knowing your complaint earlier during your stay. Every feedback from you helps us to improve the service. We guarantee that we listen to your feedback about the cleanliness of the rooms, plumbing, water heater, doors and windows. We also thank you for your appreciation of the beautiful atmosphere of Alam Hegar Hotel & Resort. Hopefully it can provide a pleasant stay experience. Thank you for visiting & we look forward to welcoming you back to Alam Hegar Hotel & Resort. Warm regards, Hermawan director
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Graha M. W.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 219 week(s) ago
Not worth it at that price. It is recommended to look elsewhere. Dirty room, dirty bathroom. Just win friendly service.
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6 people find it helpful
Accommodation's Reply
17 Jun 2021
Dear Mr. Graha, We sincerely apologize for the unpleasant experience when you stayed at Alam Hegar Hotel & Resort. We have cleaned the room you ordered but it may not be in accordance with your hygiene standards and we are willing to clean it again if we know you are not satisfied during your stay. Every feedback from you helps us to improve the service. We guarantee that we listen to your feedback about the cleanliness of the rooms and bathrooms. We also thank you for your appreciation of the friendliness of our services for a pleasant stay. Thank you for visiting & we look forward to welcoming you back to Alam Hegar Hotel & Resort. Warm regards, Hermawan director
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Rezan R.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 259 week(s) ago
dirty bed linen like the one used by the previous person but not replaced, just tidied up, the bathroom was extraordinarily dirty finally didn't shower at all in the morning.
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7 people find it helpful
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Number of reviews per page
20
40

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Exterior 4 Alam Hegar Hotel and Resort

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