Ando Hotel Batam

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9.3
/10
Exceptional
122 reviews

What Guests Say About Their Stay

Joel J. A.

8.5
/ 10
My 3D2N stay was enjoyable and worth the price. The check-in process was smooth and efficient. The staff were friendly, welcoming, and always ready to assist with any requests. Their professionalism made a great first impression. The location is convenient, with easy access to nearby attractions and restaurants. This made exploring the area very hassle-free. The room was clean, spacious, and well-maintained. The bed was comfortable, and the amenities provided met expectations.

K***y

10.0
/ 10
Convenient location, clean room, very good service, all staff are friendly, delicious food.

R***a

9.4
/ 10
Brand New Hotel 2024 in town area. We booked 3 rooms: 1 twin, 1 queen, & 1 family room. Ando Hotel is close to Masjid Arafah (in front) 50 m, Masjid Jabal Arafah (got view tower) 250 m, Amanda (nice brownies) 300 m, Thamrin (foods) 350 m, Nagoya shopping (in front) 100 m. A few money changers around. The best thing is everything in the room is still new. Our family room is spacious. The other two are standard. The staff are all helpful. Thank you.

R***a

9.4
/ 10
Brand New Hotel 2024. In town & close to Masjid Arafah 50 m & Masjid Jabal Arafah 250 m, Amanda (nice brownies) 300 m, Thamrin (foods) 350 m, Nagoya Shopping 100 m, moneychanger, other shops. Our room for 3 is spacious and clean. Cleanliness is always important to us. Since Ando Hotel is new so everything is new. We will repeat if we happen to be in Batam again. Thank you for all helpful staff 👍.
In the Area
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JALAN IMAM BONJOL, RUKO SAKURA ANPAN BLOK B NO 1, Nagoya, Batam, Kepulauan Riau, Indonesia, 29444

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Ando Hotel Batam is a hotel is located at Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ando Hotel Batam

JALAN IMAM BONJOL, RUKO SAKURA ANPAN BLOK B NO 1, Nagoya, Batam, Kepulauan Riau, Indonesia, 29444
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Location


Ando Hotel Batam is a hotel is located at Nagoya.

About Ando Hotel Batam

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Ando Hotel Batam provides a pleasant accommodation for your stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Ando Hotel Batam exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Ando Hotel Batam is a hotel with great comfort and excellent service according to most hotel's guests.

Ando Hotel Batam is a wise choice for travelers visiting Nagoya.

All facilities in Ando Hotel Batam

Others Ando Hotel Batam
Others

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • Free WiFi

General

  • AC
  • Non-smoking room

Kids and Pets

  • CRIBS

Accessibilty

  • Wheelchair accessible

Business Facilities

  • PRINTER

Accommodation Policy & General Information in Ando Hotel Batam

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Ando Hotel Batam
95
Number of floors in Ando Hotel Batam
8
Another facilities in Ando Hotel Batam
Bellhop, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in Ando Hotel Batam

What are available facilities at Ando Hotel Batam?
There are top facilites at Ando Hotel Batam such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ando Hotel Batam?
The standard check-in time at Ando Hotel Batam is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Ando Hotel Batam?
Ando Hotel Batam is a 0.0-star hotel.
How many floors does Ando Hotel Batam have?
Ando Hotel Batam has 8 floors.
How many rooms are available at Ando Hotel Batam?
Ando Hotel Batam has 95 rooms in total.
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More Reviews from Other Guests in Ando Hotel Batam

9.3
Exceptional
From 122 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

9.1

Location

9.5

Service and Facilites

9.2

People often mention about Ando Hotel Batam
All
Staff Friendliness (14)
Accessibility (13)
Bedroom (13)
Distance to City Center (12)
Ambiance (12)
Room Space (12)
Surroundings (11)
Bathroom (11)
Family Friendly (10)
Wifi (10)
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Traveler Reviews Ando Hotel Batam

Number of reviews per page
20
40
Customer reviews
Joel J. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
My 3D2N stay was enjoyable and worth the price. The check-in process was smooth and efficient. The staff were friendly, welcoming, and always ready to assist with any requests. Their professionalism made a great first impression. The location is convenient, with easy access to nearby attractions and restaurants. This made exploring the area very hassle-free. The room was clean, spacious, and well-maintained. The bed was comfortable, and the amenities provided met expectations.
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Accommodation's Reply
14 Jul 2026
Dear Mr. Joel J. A., Thank you for your wonderful review and for choosing Ando Hotel Batam. We are delighted to know that you enjoyed your stay and appreciated our smooth check-in, friendly team, convenient location, and clean, comfortable room. Your kind words encourage us to continue providing the best experience for every guest. We truly appreciate your support and look forward to welcoming you back on your next visit to Batam. Warm regards, Zul Raja General Manager Ando Hotel Batam
M***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
I always book Ando Hotel when I stay in Batam🫶🏻
1 people find it helpful
Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for your heartwarming review and for making Ando Hotel Batam your preferred choice whenever you visit Batam. Knowing that you consistently choose to stay with us is the greatest compliment we could receive. Your trust and loyalty inspire our entire team to continue providing warm hospitality, comfortable accommodations, and memorable experiences every time you return. We truly appreciate your continued support and look forward to welcoming you back for many more enjoyable stays. Our team will always be here to make you feel at home. Warm regards, Zul Raja General Manager Ando Hotel Batam
D***R
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Clean, near Nagoya Hill Mall, lots of food
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Accommodation's Reply
14 Jul 2026
Dear Ando Batam Hotel guest, We sincerely thank you for taking the time to leave a positive review after your stay at Ando Batam Hotel. We are delighted to hear that you were satisfied with the hotel's cleanliness, its convenient location near Nagoya Hill Shopping Center, and the easy access to various restaurants in the surrounding area. We are always striving to provide comfortable and convenient services to all our guests to ensure an even more satisfying stay. Your valuable feedback serves as the driving force for all our staff to continuously improve our services and amenities. We look forward to seeing you at Ando Batam Hotel on your next visit. Thank you. Sincerely, Jul Raja, General Manager, Ando Batam Hotel
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Rulliono
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The hotel is a bit cramped... for singles it is highly recommended, but not for families, as the lower priced rooms are a bit cramped for families.
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Accommodation's Reply
14 Jul 2026
Dear Mr. Rullino, Thank you for taking the time to share your experience at Ando Batam Hotel. We appreciate your feedback regarding room size. As a boutique hotel, some of our rooms are designed to be smaller, ideal for solo and business travelers. For families, we also have larger rooms available for added comfort. Your feedback is invaluable in helping us evaluate our services and assist future guests in choosing the room type that best suits their needs. We look forward to welcoming you back to Ando Batam Hotel in the future. Sincerely, Sul Raja, General Manager, Ando Batam Hotel
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N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The view at night is really nice, the room is also clean and the service is great.
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Accommodation's Reply
14 Jul 2026
Dear Guests, Thank you very much for choosing Hotel & Batam for your stay. We are delighted to hear that you enjoyed the beautiful night view, were satisfied with the cleanliness of your room, and were pleased with the service provided by our staff. Your valuable feedback motivates all of our staff to continue striving to provide even more attentive, professional, and consistent service. Thank you again for choosing our hotel. We look forward to welcoming you back to Hotel & Batam and ensuring an even more satisfying stay. General Manager, Jur Raja
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Y***F
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
very comfortable, fast and good
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for taking the time to write such a wonderful review and for choosing Ando Batam Hotel as your accommodation. We are delighted to know that you felt comfortable throughout your stay and were satisfied with the prompt service and facilities we provided. Your compliments motivate our entire team to strive for the best service and create memorable stays for all our guests. We hope to welcome you back to Ando Batam Hotel again in the future. Sincerely, Sul Raja, General Manager, Ando Batam Hotel
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D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Good, clean hotel service, strategic location.
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2 people find it helpful
Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for your positive review and rating of Ando Batam Hotel. We are delighted to hear that you enjoyed your stay with us, particularly your appreciation for the excellent service, cleanliness, and superb location. Guest satisfaction is always our top priority, and your compliments motivate our entire team to continue providing the best possible service. We look forward to welcoming you back to Ando Batam Hotel again in the future and providing you with an even better stay experience. Sincerely, Sul Raja, General Manager, Ando Batam Hotel
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o***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
staff helpful and location is prime. room is on the hotter side and could be cooler. cross over is nagoya already. facilities could be better but they had made the best w what they could w what they have. will be back tho!
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Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your thoughtful feedback following your recent stay at Ando Hotel Batam. We are pleased to know that you appreciated our helpful staff and our convenient location in the heart of Nagoya. It is also wonderful to hear that you plan to stay with us again—your confidence in us means a great deal. We sincerely appreciate your comments regarding the room temperature and our facilities. Please accept our apologies that these aspects did not fully meet your expectations. Your feedback has been shared with our team as we continuously look for ways to improve our guests' comfort and enhance our facilities. Thank you once again for your valuable review. We look forward to welcoming you back and providing you with an even better experience on your next visit. Warm regards, Zul Raja General Manager Ando Hotel Batam
y***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
Toilet cleanliness and comfort need to be improved. Breakfast lacks variety
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We apologize if the cleanliness and comfort of the bathroom did not meet your expectations. We have forwarded this feedback to the housekeeping team for immediate evaluation and improvement of our room cleaning and maintenance standards. We also appreciate your suggestion regarding the lack of variety in the breakfast menu. The Food and Beverage team will take this feedback into consideration to provide a more diverse breakfast menu to better serve all guests. Thank you for your valuable feedback. We look forward to welcoming you back to Ando Batam Hotel for an even better stay experience. Sincerely, Sul Raja, General Manager, Ando Batam Hotel
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A***A
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
The staff were very friendly and very helpful at check in.
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Thank you for taking the time to write such a positive review. We are delighted to hear that you enjoyed your stay and received excellent service from our team, especially during the check-in process. Friendly, prompt, and professional service from the moment guests arrive is our commitment to creating a memorable stay. We will pass on your compliments to our entire team to inspire us to continue providing the best possible service to all our guests. We look forward to welcoming you back to Ando Batam Hotel on your next visit. Sincerely, Sul Raja, General Manager, Ando Batam Hotel
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W***G
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 38 week(s) ago
Overall is good, room clean and quiet.
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Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you had a good stay with us and that you found your room to be clean and quiet. Providing a comfortable and relaxing environment for our guests is always our priority, and it is wonderful to know we met your expectations. We truly appreciate your kind review and look forward to welcoming you back to Ando Hotel Batam for another enjoyable stay. Warm regards, Zul Raja General Manager Ando Hotel Batam
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Very clean and good-mannered staff around
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Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Thank you very much for your wonderful review. We are delighted to hear that you found our hotel very clean and that our team made a positive impression with their good manners and hospitality. Your kind feedback is a great encouragement to all of us, as we strive to provide every guest with a comfortable stay and exceptional service. We truly appreciate your support and look forward to welcoming you back to Ando Hotel Batam in the near future. Warm regards, Zul Raja General Manager Ando Hotel Batam
h***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 47 week(s) ago
Great, comfortable, clean, close to shopping center
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1 people find it helpful
Accommodation's Reply
17 Sep 2025
Dear Guest On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and. Taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management
Arifin A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
Nice, neat, clean, fragrant, recommended for staying.
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Accommodation's Reply
22 Jul 2025
Dear Arifin A On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management
YUSUF G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
I was very comfortable and didn't feel disturbed.
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Accommodation's Reply
01 Jul 2025
Dear Yusuf G On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 59 week(s) ago
Staff was friendly. Room was comfortable and clean. Nagoya Hill mall nearby.
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Accommodation's Reply
25 Jun 2025
Dear Guest On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. We are really sorry for the inconvenience cause during your stay. Kindly advise you room number and your date of stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management
Elvi Z.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 59 week(s) ago
The perfect place for a business trip, as the rooms are clean, the staff are friendly and it's easy to access everywhere, right in front of Nagoya Hill mall.
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1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Elvi Z On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Kindly advise you room number and your date of stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management
G***G
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 60 week(s) ago
Overall actually great ambiance and room space. Just a couple of small bad things that can be easily solved. Check-in time was delayed by 45 minutes. Reception staff very friendly but sometimes gave wrong instructions. The room lacked sufficient toilet rolls, no hair dryer, no floor mat, and a few ants crawling at the back of the table near the bed. Otherwise overall is OK. The location is amazing as close to other areas in Nagoya.
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Accommodation's Reply
20 Jun 2025
Dear Guest On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. We are really sorry for the inconvenience cause during your stay. We are really sorry for the inconvenience cause during your stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management Replied on 02 Jun 2025
muhammad e.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
Staff and cleanliness. But last night I was in trouble so I couldn't watch it, so I called the hotel. But the hotel told me to wait. Until I checked, there was no news from them and I couldn't watch the TV either.
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1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Muhammad On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. We are really sorry for the inconvenience cause during your stay. Kindly advise you room number and your date of stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management
A***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
great, highly recommended
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Accommodation's Reply
02 Jun 2025
Dear Guest On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management
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Others 4 Ando Hotel Batam

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.3
Exceptional
From 122 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

9.1

Location

9.5

Service and Facilites

9.2

People often mention about Ando Hotel Batam
All
Staff Friendliness (14)
Accessibility (13)
Bedroom (13)
Distance to City Center (12)
Ambiance (12)
Room Space (12)
Surroundings (11)
Bathroom (11)
Family Friendly (10)
Wifi (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ando Hotel Batam

Number of reviews per page
20
40
Customer reviews
Joel J. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
My 3D2N stay was enjoyable and worth the price. The check-in process was smooth and efficient. The staff were friendly, welcoming, and always ready to assist with any requests. Their professionalism made a great first impression. The location is convenient, with easy access to nearby attractions and restaurants. This made exploring the area very hassle-free. The room was clean, spacious, and well-maintained. The bed was comfortable, and the amenities provided met expectations.
Read More
Find this review helpful?
Accommodation's Reply
14 Jul 2026
Dear Mr. Joel J. A., Thank you for your wonderful review and for choosing Ando Hotel Batam. We are delighted to know that you enjoyed your stay and appreciated our smooth check-in, friendly team, convenient location, and clean, comfortable room. Your kind words encourage us to continue providing the best experience for every guest. We truly appreciate your support and look forward to welcoming you back on your next visit to Batam. Warm regards, Zul Raja General Manager Ando Hotel Batam
M***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
I always book Ando Hotel when I stay in Batam🫶🏻
1 people find it helpful
Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for your heartwarming review and for making Ando Hotel Batam your preferred choice whenever you visit Batam. Knowing that you consistently choose to stay with us is the greatest compliment we could receive. Your trust and loyalty inspire our entire team to continue providing warm hospitality, comfortable accommodations, and memorable experiences every time you return. We truly appreciate your continued support and look forward to welcoming you back for many more enjoyable stays. Our team will always be here to make you feel at home. Warm regards, Zul Raja General Manager Ando Hotel Batam
D***R
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Clean, near Nagoya Hill Mall, lots of food
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Accommodation's Reply
14 Jul 2026
Dear Ando Batam Hotel guest, We sincerely thank you for taking the time to leave a positive review after your stay at Ando Batam Hotel. We are delighted to hear that you were satisfied with the hotel's cleanliness, its convenient location near Nagoya Hill Shopping Center, and the easy access to various restaurants in the surrounding area. We are always striving to provide comfortable and convenient services to all our guests to ensure an even more satisfying stay. Your valuable feedback serves as the driving force for all our staff to continuously improve our services and amenities. We look forward to seeing you at Ando Batam Hotel on your next visit. Thank you. Sincerely, Jul Raja, General Manager, Ando Batam Hotel
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Rulliono
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The hotel is a bit cramped... for singles it is highly recommended, but not for families, as the lower priced rooms are a bit cramped for families.
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Accommodation's Reply
14 Jul 2026
Dear Mr. Rullino, Thank you for taking the time to share your experience at Ando Batam Hotel. We appreciate your feedback regarding room size. As a boutique hotel, some of our rooms are designed to be smaller, ideal for solo and business travelers. For families, we also have larger rooms available for added comfort. Your feedback is invaluable in helping us evaluate our services and assist future guests in choosing the room type that best suits their needs. We look forward to welcoming you back to Ando Batam Hotel in the future. Sincerely, Sul Raja, General Manager, Ando Batam Hotel
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N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The view at night is really nice, the room is also clean and the service is great.
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Accommodation's Reply
14 Jul 2026
Dear Guests, Thank you very much for choosing Hotel & Batam for your stay. We are delighted to hear that you enjoyed the beautiful night view, were satisfied with the cleanliness of your room, and were pleased with the service provided by our staff. Your valuable feedback motivates all of our staff to continue striving to provide even more attentive, professional, and consistent service. Thank you again for choosing our hotel. We look forward to welcoming you back to Hotel & Batam and ensuring an even more satisfying stay. General Manager, Jur Raja
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Y***F
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
very comfortable, fast and good
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for taking the time to write such a wonderful review and for choosing Ando Batam Hotel as your accommodation. We are delighted to know that you felt comfortable throughout your stay and were satisfied with the prompt service and facilities we provided. Your compliments motivate our entire team to strive for the best service and create memorable stays for all our guests. We hope to welcome you back to Ando Batam Hotel again in the future. Sincerely, Sul Raja, General Manager, Ando Batam Hotel
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D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Good, clean hotel service, strategic location.
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2 people find it helpful
Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for your positive review and rating of Ando Batam Hotel. We are delighted to hear that you enjoyed your stay with us, particularly your appreciation for the excellent service, cleanliness, and superb location. Guest satisfaction is always our top priority, and your compliments motivate our entire team to continue providing the best possible service. We look forward to welcoming you back to Ando Batam Hotel again in the future and providing you with an even better stay experience. Sincerely, Sul Raja, General Manager, Ando Batam Hotel
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o***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
staff helpful and location is prime. room is on the hotter side and could be cooler. cross over is nagoya already. facilities could be better but they had made the best w what they could w what they have. will be back tho!
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Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your thoughtful feedback following your recent stay at Ando Hotel Batam. We are pleased to know that you appreciated our helpful staff and our convenient location in the heart of Nagoya. It is also wonderful to hear that you plan to stay with us again—your confidence in us means a great deal. We sincerely appreciate your comments regarding the room temperature and our facilities. Please accept our apologies that these aspects did not fully meet your expectations. Your feedback has been shared with our team as we continuously look for ways to improve our guests' comfort and enhance our facilities. Thank you once again for your valuable review. We look forward to welcoming you back and providing you with an even better experience on your next visit. Warm regards, Zul Raja General Manager Ando Hotel Batam
y***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
Toilet cleanliness and comfort need to be improved. Breakfast lacks variety
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We apologize if the cleanliness and comfort of the bathroom did not meet your expectations. We have forwarded this feedback to the housekeeping team for immediate evaluation and improvement of our room cleaning and maintenance standards. We also appreciate your suggestion regarding the lack of variety in the breakfast menu. The Food and Beverage team will take this feedback into consideration to provide a more diverse breakfast menu to better serve all guests. Thank you for your valuable feedback. We look forward to welcoming you back to Ando Batam Hotel for an even better stay experience. Sincerely, Sul Raja, General Manager, Ando Batam Hotel
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A***A
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
The staff were very friendly and very helpful at check in.
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Thank you for taking the time to write such a positive review. We are delighted to hear that you enjoyed your stay and received excellent service from our team, especially during the check-in process. Friendly, prompt, and professional service from the moment guests arrive is our commitment to creating a memorable stay. We will pass on your compliments to our entire team to inspire us to continue providing the best possible service to all our guests. We look forward to welcoming you back to Ando Batam Hotel on your next visit. Sincerely, Sul Raja, General Manager, Ando Batam Hotel
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W***G
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 38 week(s) ago
Overall is good, room clean and quiet.
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Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you had a good stay with us and that you found your room to be clean and quiet. Providing a comfortable and relaxing environment for our guests is always our priority, and it is wonderful to know we met your expectations. We truly appreciate your kind review and look forward to welcoming you back to Ando Hotel Batam for another enjoyable stay. Warm regards, Zul Raja General Manager Ando Hotel Batam
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Very clean and good-mannered staff around
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Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Thank you very much for your wonderful review. We are delighted to hear that you found our hotel very clean and that our team made a positive impression with their good manners and hospitality. Your kind feedback is a great encouragement to all of us, as we strive to provide every guest with a comfortable stay and exceptional service. We truly appreciate your support and look forward to welcoming you back to Ando Hotel Batam in the near future. Warm regards, Zul Raja General Manager Ando Hotel Batam
h***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 47 week(s) ago
Great, comfortable, clean, close to shopping center
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1 people find it helpful
Accommodation's Reply
17 Sep 2025
Dear Guest On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and. Taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management
Arifin A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
Nice, neat, clean, fragrant, recommended for staying.
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Accommodation's Reply
22 Jul 2025
Dear Arifin A On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management
YUSUF G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
I was very comfortable and didn't feel disturbed.
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Accommodation's Reply
01 Jul 2025
Dear Yusuf G On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management
M***d
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 59 week(s) ago
Staff was friendly. Room was comfortable and clean. Nagoya Hill mall nearby.
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Accommodation's Reply
25 Jun 2025
Dear Guest On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. We are really sorry for the inconvenience cause during your stay. Kindly advise you room number and your date of stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management
Elvi Z.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 59 week(s) ago
The perfect place for a business trip, as the rooms are clean, the staff are friendly and it's easy to access everywhere, right in front of Nagoya Hill mall.
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1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Elvi Z On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Kindly advise you room number and your date of stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management
G***G
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 60 week(s) ago
Overall actually great ambiance and room space. Just a couple of small bad things that can be easily solved. Check-in time was delayed by 45 minutes. Reception staff very friendly but sometimes gave wrong instructions. The room lacked sufficient toilet rolls, no hair dryer, no floor mat, and a few ants crawling at the back of the table near the bed. Otherwise overall is OK. The location is amazing as close to other areas in Nagoya.
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Accommodation's Reply
20 Jun 2025
Dear Guest On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. We are really sorry for the inconvenience cause during your stay. We are really sorry for the inconvenience cause during your stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management Replied on 02 Jun 2025
muhammad e.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
Staff and cleanliness. But last night I was in trouble so I couldn't watch it, so I called the hotel. But the hotel told me to wait. Until I checked, there was no news from them and I couldn't watch the TV either.
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1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Muhammad On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. We are really sorry for the inconvenience cause during your stay. Kindly advise you room number and your date of stay. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management
A***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
great, highly recommended
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Accommodation's Reply
02 Jun 2025
Dear Guest On behalf of the entire team at Ando hotel, we would like to thank you for your recent stay and taking the time to share your feedback. We are so pleased to hear that you enjoyed your stay and our team was able to provide you with a memorable experience. Your feedback is very important to us, and we will use it to continued to improve our service. We hope to have the opportunity to welcome you back to Ando hotel in future. Sincerely Management
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