4 Stars Hotels in Kuta Alam, Banda Aceh

Simple, clean and cozy hotel. Near from the Baiturrahman mosque.

I spent 2 nights, accidentally. Cause I thought Portola Arabia and Grand Portola Arabia were the same. And the room wasn't able to be refunded. Therefore I stayed there during my trip in Banda Aceh. I had a room with kind of low light intensity. The wardrobe, the door, and other wooden made furnitures were weathered and damaged. The floor kind of dusty as I had some sort of upper respiratory tract infection during my stay and it was easier to gain some nose dirt. The room was also kind of scary to a certain degree. In addition, they provided you with cups, tea, coffee, sugar, but not the kettle to boil the water. I thought this hotel (in general) was this bad, but, as far as I seen the other rooms, rented by Malaysians which were foreigners (from Indonesian perspective), I think. Theirs are slightly better than mine (from the front door view). Which I tried to understand that they might have managed it like that to at least prioritise to satisfy the guests from other countries more. Which I think I'd (probably) would do the same to give a good impression towards the foreigners that visit our country. However, the staffs there. Were really polite and helpful with all my needs, which was a good point. Also, the food were tasty, so I wouldn't complain that much. So far, Portola Arabia was one of the few hotels that I won't post online and give my honest review on my social media account to protect their business, but I hope the hotel will consider to do some changes here and there. 🙏🏼☺.

This hotel have a good service. However, there is no parking lot for a car. And also no space in the room for praying. The room is too small.

Everything is great. The staff are friendly and helpful. But one thing to know is that the wifi is only available at the lobby.

Very not recommended. Lighting, bed, bathroom were very bad.

Just want to make sure all the travellers know that all the rooms (except the most expensive one, at the price of Executive suite in a Mercure in centre of Jakarta) are without windows. So you literally pay to stay in prison, that is how I would call it. If that's OK with you - no problem, but I wish I would have known that before I booked.

The room was under standard. Cleanness was sub standard. While I stayed there the lift had some trouble. I had my brother with wheel chair stayed at 5th floor and had to wait at the ground floor for. Several hours until the lift was fixed as they have only installed one lift.