Banyan Tree Bintan

We had a very pleasure stay. Very nice hotel and very great service, just only the outdoor private pool is not clean. All the food is excellent, we love it so much.

Beautiful eco friendly resort with spectacular views of the China Sea. Friendly, helpful staff, excellent food and world class massage. This is a sanctuary of wellness that soothes body, mind and spirit.

The service in this hotel is excellent and they had satisfied all our requests very quickly with the best service attitude. Unfortunately, we had to end our stay early due to a medical emergency in our family. Bayan Tree Bintan staff, helped us to find tickets even though the ferry was fully booked. We went to the ferry terminal anyways in hopes that someone will cancel at the last minute. They even offered to hold the room after checking out if we are unable to get the last ferry. The driver even stayed behind without informing us and only left after confirming that we managed to get the ferry tickets. The Hotels.com and Expedia staff was also very helpful and went out of their way to help us with settling subsequent matters in our time of need.

Just returned from a 3 night stay at Banyan Tree with my husband and two kids, aged 10 and 9. We travel a lot and I can definitely say this is the most beautiful place we have ever stayed! We absolutely loved it from the second we arrived on the Island. We had booked here as a relaxing few days following a week in Singapore and it was the perfect choice! Our 2 bedroom, ocean view villa with pool was stunning. Took our breath away as soon as we walked in. The whole resort is spotless and the staff are all wonderful, can’t do enough to help you. There's a small kitchen with a fridge and sink. You can’t cook there but we had asked for a microwave as my husband likes to make porridge in the morning which helpfully, was there when we arrived. The buffet breakfast is good, with lots of options. There’s several restaurant choices for eating and all were excellent. With kids, we loved the Xana beach bar which we didn’t need to book. Cocktails were great there too. The pools are lovely, the beach is breathtaking. We also tried the jet skiing which was good fun. Evenings are chilled, there’s a DJ at the beach bar who will do a request if you ask nicely. I would 100% recommend and if I’m ever back in that part of the world would definitely go back.