BATIQA Hotel Darmo - Surabaya

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8.6
Very Good
3,277 reviews

What Guests Say About Their Stay

I***a

10.0
/ 10
The staff is friendly and efficient, the food in the restaurant for breakfast is very varied.
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Verified Traveler

10.0
/ 10
Good location and excellent service. Hopefully, I'll be able to visit Surabaya again and stay here again. Highly recommended.
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Y***p

9.4
/ 10
It's very convenient for business trips or staycations. All the staff are friendly, and the location is strategically close to the city center. The rooms are clean and tidy, the toilets are also clean, and there's a city view. ✨️
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Verified Traveler

10.0
/ 10
It was a real pleasure staying at Hotel Batiqa. The staff were very welcoming and helpful. The strategic location and easy access to the city center were excellent. The peaceful atmosphere around the hotel made for a great stay and a relaxing time.
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Anna L.

10.0
/ 10
It was totally worth it. The staff were very nice, the security guard was also very nice, and the service was excellent. I'll stay here again if I have another trip to Surabaya.
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In the Area
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Jalan Darmokali No. 60, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Batiqa Hotel Darmo - Surabaya BATIQA Hotel Darmo - Surabaya is located in area / city Wonokromo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around BATIQA Hotel Darmo - Surabaya

Jalan Darmokali No. 60, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241
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Lobby BATIQA Hotel Darmo - Surabaya
Lobby 2 BATIQA Hotel Darmo - Surabaya

Discover More About BATIQA Hotel Darmo - Surabaya

note: hotel was previously named Batiqa Hotel Darmo - Surabaya

Location
BATIQA Hotel Darmo - Surabaya is located in area / city Wonokromo.

About BATIQA Hotel Darmo - Surabaya

BATIQA Hotel Darmo - Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

Are you a shopaholic? Staying at BATIQA Hotel Darmo - Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, BATIQA Hotel Darmo - Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at BATIQA Hotel Darmo - Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at BATIQA Hotel Darmo - Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, BATIQA Hotel Darmo - Surabaya is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at BATIQA Hotel Darmo - Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from BATIQA Hotel Darmo - Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

BATIQA Hotel Darmo - Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, BATIQA Hotel Darmo - Surabaya is the right place to stay.

All facilities in BATIQA Hotel Darmo - Surabaya

Bar, Cafe and Lounge BATIQA Hotel Darmo - Surabaya
Bar, Cafe and Lounge
Fitness Center BATIQA Hotel Darmo - Surabaya
Fitness Center
Functional Hall BATIQA Hotel Darmo - Surabaya
Functional Hall
Lobby BATIQA Hotel Darmo - Surabaya
Lobby
CleanAccommodation BATIQA Hotel Darmo - Surabaya
CleanAccommodation

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Show cooking restaurant
  • Snacks

Things to Do

  • Massage

Transportation

  • Secure parking
  • Valet parking

General

  • AC
  • Banquet
  • Family room

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Business Facilities

  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Supermarket

Accommodation Policy & General Information in BATIQA Hotel Darmo - Surabaya

Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at BATIQA Hotel Darmo - Surabaya
87
Number of floors in BATIQA Hotel Darmo - Surabaya
11
Another facilities in BATIQA Hotel Darmo - Surabaya
A la carte dinner, A la carte lunch, Bar, Breakfast, Buffet breakfast

Frequently asked question in BATIQA Hotel Darmo - Surabaya

What are available facilities at BATIQA Hotel Darmo - Surabaya?
There are top facilites at BATIQA Hotel Darmo - Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at BATIQA Hotel Darmo - Surabaya?
The standard check-in time at BATIQA Hotel Darmo - Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does BATIQA Hotel Darmo - Surabaya provide breakfast?
Yes, BATIQA Hotel Darmo - Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of BATIQA Hotel Darmo - Surabaya?
BATIQA Hotel Darmo - Surabaya is a 3.0-star hotel.
How many floors does BATIQA Hotel Darmo - Surabaya have?
BATIQA Hotel Darmo - Surabaya has 11 floors.
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More Reviews from Other Guests in BATIQA Hotel Darmo - Surabaya

8.7
Very Good
From 3,271 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.8

Service and Facilites

8.8

People often mention about BATIQA Hotel Darmo - Surabaya
All
Staff Friendliness (111)
Bedroom (107)
Ambiance (96)
Bathroom (96)
Distance to City Center (92)
Hotel Area (85)
Accessibility (83)
Surroundings (78)
Room Space (78)
Check-in/out Time (77)
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Traveler Reviews BATIQA Hotel Darmo - Surabaya

Number of reviews per page
20
40
Customer reviews
shidqi s.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 day(s) ago
The staff is friendly and well-trained. The rooms are also comfortable.
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I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is friendly and efficient, the food in the restaurant for breakfast is very varied.
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Accommodation's Reply
22 Oct 2026
Dear Our Valued Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly General Manager
W***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The situation and atmosphere in the hotel is very calm and comfortable.
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1 people find it helpful
Accommodation's Reply
19 Oct 2026
Dear Our Valued Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly General Manager
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff are quite friendly and the cleanliness is okay.
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Accommodation's Reply
29 Sep 2026
Dear Our Valued Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly General Manager
E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Recommend around Darmo, Room are clean and comfortable but a bit noisy because just in front of the lift for the room given that time
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Accommodation's Reply
13 Sep 2026
Dear Mr/S E***y , Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly. General Manager.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good location and excellent service. Hopefully, I'll be able to visit Surabaya again and stay here again. Highly recommended.
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Accommodation's Reply
30 Aug 2026
Dear Guest , Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly. General Manager.
Vincentia A.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
I found a dead cockroach behind the room door and visible dust in the corner behind the door too. It looks like the room has not been in use for a long time.
1 people find it helpful
Accommodation's Reply
28 Aug 2026
Dear Mrs Vicentia, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our department concerned. Despite this, we hope to be able to welcome you back on a return visit to the city. Warm Regards, Katarina Siuly General Manager
M***A
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The room was a bit cramped. The location was strategic. The request didn't meet my expectations (I ordered a non-smoking room but got a smoking room).
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Accommodation's Reply
18 Aug 2026
Dear Mr/s M***a, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that several things throughout your stay didn't meet your expectations. Please note that your concerns have been passed on to related departments. We do hope you give us another chance as we will definitely improve our services. Warm Regards, Katarina Siuly General Manager
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Clean hotel, friendly staff & fast service.
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Accommodation's Reply
14 Aug 2026
Dear Mr/s H***i, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly General Manager
Tri C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Thank you for your help while we were in Surabaya.
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1 people find it helpful
Accommodation's Reply
07 Aug 2026
Dear Mr/s Tri, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly. General Manager.
r***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
As always, always at Batiqa. Comfortable place, friendly staff.
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Accommodation's Reply
03 Aug 2026
Dear R***T, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly General Manager
Christian B. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel is clean and comfortable, but there is no toaster available at breakfast.
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Accommodation's Reply
27 Jul 2026
Dear Mr Christian, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly General Manager
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Heman G. I.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
An affordable hotel in the Darmo area, clean, with a mini gym, and a varied breakfast.
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1 people find it helpful
Accommodation's Reply
23 Jul 2026
Dear Mr Herman, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly General Manager
Jumadi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Will definitely stay here again if I go to Surabaya again.
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2 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Mr Jumadi, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly General Manager
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Linda
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
Hotel staff service is very good 👍
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Mrs Linda, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly General Manager
U***i
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 16 week(s) ago
There may have been a mistake by the staff (giving me the breakfast coupon). Since I had the coupon, I went to the restaurant for breakfast at 7. While I was eating, a staff member approached me and asked me to pay 150,000 Rupiah for two people or 75,000 Rupiah per person. I was okay with it and didn't complain, so I paid the cashier during the checkout process. Unfortunately, the process took quite a while. The cashier seemed busy on the phone with either the Supervisor or the Manager. And finally, my money, which had already been received, was returned. I often stay at Batiqa in other cities, but I haven't encountered this kind of hassle at Batiqa Cirebon, Batiqa Pekanbaru, or Batiqa Lampung. Because of this long process, I almost missed my flight. Hopefully, there will be improvements in the future. Thanks
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Mr U***i, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to the city. Warm Regards, Katarina Siuly General Manager
T***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
Great for business trips. Strategically located and clean. I'll definitely come back here next time I have a business trip.
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1 people find it helpful
Accommodation's Reply
10 Jul 2026
Dear Mr/s T***i, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly General Manager
Rifqy M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
My stay at the Batiqa Hotel was truly memorable. Besides the friendly staff, the hotel's atmosphere was pleasant and clean.
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Accommodation's Reply
12 Jul 2026
Dear Mr Rifqy , Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly. General Manager
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nurfitria a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The staff were all friendly, and the service was excellent. The hotel is close to culinary and souvenir shops. Everything was excellent; I was completely satisfied with my stay here.
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1 people find it helpful
Accommodation's Reply
30 Jun 2026
Dear Mrs Nurfitria, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly General Manager
indra w.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
The bathroom water can't drain smoothly. It settles for a while.
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1 people find it helpful
Accommodation's Reply
22 Jun 2026
Dear Mr Indra, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that several things throughout your stay didn't meet your expectations. Please note that your concerns have been passed on to related departments. We do hope you give us another chance as we will definitely improve our services. Warm Regards, Katarina Siuly General Manager
Number of reviews per page
20
40

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Exterior 4 BATIQA Hotel Darmo - Surabaya

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