Citadines Sudirman Jakarta

Apartments
Preferred Partner Plus
Finding rooms for you...
9.1
/10
Exceptional
636 reviews

What Guests Say About Their Stay

N***a

9.7
/ 10
Great experience for a family to not be in separate rooms—would recommend! Modern and clean.

Lusiana

9.7
/ 10
A pleasant staycation experience at Citadines Sudirman.. Strategic location, good service and friendly staff.
See original

a***a

9.3
/ 10
Choose 2 bedroom executive with bathtub in the master bedroom. The right choice for traveling with a family of 2 children who are cramped if they are in the same room, but cannot be separated. Most importantly, there is a washing machine with a dryer, so you can go home without laundry. The swimming pool is quite good for exercise with a length of 25m. There is a jogging track and coincidentally there is yoga on Sunday mornings. For breakfast, it is quite good, the choices are limited but the taste is proper. Overall, it's a good decision to have a family staycation here.
See original

H***y

10.0
/ 10
Menginap di kamar dgn tipe One Bedroom Deluxe King. Lokasi mudah diakses, room sangat bersih, rapi, dan wangi, breakfast enak dan fasilitas lengkap. Staff staffnya juga sangat ramah, pelayanan baik dan sangat membantu. Sangat recommended 👍.

L***a

10.0
/ 10
Fasilitas sangat lengkap. Rasa makanan room service enak. Check in dan check out cepat. Saya pasti balik menginap di sini lagi.
In the Area
See Map
The Newton 1 at Ciputra World 2 Jl. Karet Sawah 219 , Setiabudi, Karet Semanggi, Jakarta, Indonesia, 12930

Main Facilities

Read More
AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Citadines Sudirman Jakarta is located within Newton Tower, a mixed development of serviced apartments and apartments. The serviced apartment is suitable for both individuals and families. The 253 units in Citadines Sudirman Jakarta serviced apartments range from Studio, One-Bedroom, family suite to Two-Bedroom apartments. All apartments are fully furnished with modern amenities, including a smart television, an en-suite bathroom, split air-conditioning system, making it a comfortable home. Your privacy, safety and comfort are also ensured with 24-hour security and guest services. The serviced apartment facilities include a fully-equipped gym, swimming pool, jogging track, launderette, all-day dining restaurant and meeting rooms. At Citadines Sudirman Jakarta, you can always be assured of having an enjoyable and relaxing stay.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Citadines Sudirman Jakarta

The Newton 1 at Ciputra World 2 Jl. Karet Sawah 219 , Setiabudi, Karet Semanggi, Jakarta, Indonesia, 12930
Discover More Places
Lobby Citadines Sudirman Jakarta
Bedroom 2 Citadines Sudirman Jakarta

Discover More About Citadines Sudirman Jakarta

Citadines Sudirman Jakarta is located within Newton Tower, a mixed development of serviced apartments and apartments. The serviced apartment is suitable for both individuals and families. The 253 units in Citadines Sudirman Jakarta serviced apartments range from Studio, One-Bedroom, family suite to Two-Bedroom apartments. All apartments are fully furnished with modern amenities, including a smart television, an en-suite bathroom, split air-conditioning system, making it a comfortable home. Your privacy, safety and comfort are also ensured with 24-hour security and guest services.

The serviced apartment facilities include a fully-equipped gym, swimming pool, jogging track, launderette, all-day dining restaurant and meeting rooms. At Citadines Sudirman Jakarta, you can always be assured of having an enjoyable and relaxing stay.

This is the first Citadines property in Jakarta that brings the green building concept to your doorstep. We applied several technical solutions in this building, including Low-E laminated double glass, LED bulbs, a VRV Cooling system and multi-split AC for energy savings. The building also uses efficient water fixtures, less embodied energy in materials, and installed high-efficiency air filtration systems to maintain safe levels of indoor air quality such as Particulate Matter (PM) 2.5, providing a comfortable and healthy stay for guests.

Citadines Sudirman Jakarta is the first Ascott property in Indonesia with a

high-quality air filtration system

within the building. Via the building’s air filtration system, external air from outside will be filtered before being piped into the building, delivering clean air to the building occupants within.

EDGE Certification from the Green Building Council Indonesia


Citadines Sudirman Jakarta obtained EDGE certification from the Green Building Council Indonesia, partnering with Swiss sustainable real estate investor Asia Green Real Estate that also member of the IFC World Bank Group’s EDGE certification program. Being the first Ascott property in Indonesia with a high-quality air filtration system within the building, the property is projected to achieve more than 20% energy savings, more than 35% water savings and use 50% less embodied energy.

All facilities in Citadines Sudirman Jakarta

Entertainment Facility Citadines Sudirman Jakarta
Entertainment Facility
Functional Hall Citadines Sudirman Jakarta
Functional Hall
Common Space Citadines Sudirman Jakarta
Common Space
Lobby Citadines Sudirman Jakarta
Lobby
Accommodation Services Citadines Sudirman Jakarta
Accommodation Services

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Breakfast
  • Breakfast (surcharge)
  • Continental breakfast

Things to Do

  • Fitness center
  • Outdoor pool
  • Spa

Transportation

  • Area shuttle
  • Shopping center shuttle

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Citadines Sudirman Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Swimming Pool, To enhance our guest experience, the swimming pool facility will be temporarily closed for maintenance from 1–31 August 2026. We apologize for the inconvenience and appreciate your understanding. closed temporarily from 3-8-2026 to 31-8-2026.

Extra Breakfast

Accommodation charges IDR 166,500/guest for extra breakfast.
Read All

General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Citadines Sudirman Jakarta
253
Number of floors in Citadines Sudirman Jakarta
36
Another facilities in Citadines Sudirman Jakarta
Bathrobe, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in Citadines Sudirman Jakarta

What are available facilities at Citadines Sudirman Jakarta?
There are top facilites at Citadines Sudirman Jakarta such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Citadines Sudirman Jakarta?
The standard check-in time at Citadines Sudirman Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Citadines Sudirman Jakarta provide breakfast?
Yes, Citadines Sudirman Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Citadines Sudirman Jakarta?
Citadines Sudirman Jakarta is a 4.0-star hotel.
How many floors does Citadines Sudirman Jakarta have?
Citadines Sudirman Jakarta has 36 floors.
See All

More Reviews from Other Guests in Citadines Sudirman Jakarta

9.2
Exceptional
From 484 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

8.9

Location

9.2

Service and Facilites

9.3

People often mention about Citadines Sudirman Jakarta
All
Bedroom (45)
Distance to City Center (44)
Staff Friendliness (44)
Room Space (43)
Ambiance (42)
Family Friendly (40)
Bathroom (40)
Hotel Area (40)
Wifi (38)
Check-in/out Time (35)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Citadines Sudirman Jakarta

Number of reviews per page
20
40
Customer reviews
D***y
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 week(s) ago
Recommended family room in the city center.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for recommending Citadines Sudirman Jakarta as your family-friendly accommodation choice in the heart of the city. We are delighted to hear that you enjoyed your stay with us. Providing comfortable, spacious rooms and an excellent family-friendly location is one of our commitments to making your stay a memorable one. We appreciate your recommendation and sincerely hope to welcome you and your family back to Citadines Sudirman Jakarta on your next visit. Sincerely, Ittaki Tafuzi - Customer Service Manager
Translated by Google Icon
See original
Yunita U. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is really nice. Strategic location. Clean. Spacious. I made a really last-minute request for a text on the room mirror, and they granted it, haha. The text is beautiful and neat. Next time I go to Jakarta, I'll probably stay at Citadines Sudirman.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Ms. Unita, Warm regards from Citadines Sudirman Jakarta! Thank you so much for your kind and heartfelt review. We are delighted to hear that you enjoyed your stay at Citadines Sudirman Jakarta, from the excellent location and clean, spacious rooms to your special request for a personalized engraving on the glass, which we have successfully fulfilled. We are pleased to hear that the engraved message met your expectations and became part of your memorable moment. Your feedback is an encouragement to our entire team to continue providing the best service and creating personalized experiences for all guests. We hope to welcome you again when you visit Jakarta. See you soon at Citadines Sudirman Jakarta! Sincerely, Ittaki Tafuzi - Customer Service Manager
Translated by Google Icon
See original
V***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
All good, good service, very helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay and were satisfied with our services. Your compliments regarding the hospitality and assistance of our team are very meaningful and will be passed on to all our staff as an inspiration to continue providing the best service. Thank you for choosing Citadines Sudirman Jakarta. We hope to welcome you back on your next stay. Sincerely, Ittaki Tafuzi - Customer Service Manager
Translated by Google Icon
See original
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Great experience for a family to not be in separate rooms—would recommend! Modern and clean.
Find this review helpful?
Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warmest greeting from Citadines Sudirman Jakarta! Thank you for taking the time to share your wonderful feedback. We are delighted to know that you and your family had a great experience during your stay with us. It is especially rewarding to hear that you appreciated the comfort and convenience of staying together without the need for separate rooms, as well as the modern and clean environment of our property. Thank you for your recommendation. We truly appreciate your support and look forward to welcoming you and your family back to Citadines Sudirman Jakarta in the near future. Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
Nia K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Cool.. Can make latte coffee anytime.. Can get wow city lights.. At a price that is really worth it
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Ms. Nia, Warm regards from Citadines Sudirman Jakarta! Thank you for your wonderful review. We are delighted that you enjoyed our latte, appreciated the beautiful city lights, and found your stay worthwhile. We hope to welcome you back again for another memorable experience. Sincerely, Ittaki Tafusi - Head of Customer Service
Translated by Google Icon
See original
Hendra P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
I've been here many times. The quality is still maintained. It would be nice if there were more breakfast options, such as a cheese platter.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Ms. Hendra, Sincere regards from Citadines Sudirman Jakarta! Thank you so much for choosing to stay with us and for your wonderful review. We are delighted to hear that you continue to appreciate the quality of our services and facilities, which are always meticulously maintained during your stay. We also appreciate your valuable feedback regarding the variety of the breakfast menu. Your suggestion to add more options, such as a cheese menu, has been noted and will be forwarded to the relevant team for consideration in improving the breakfast menu in the future. We greatly appreciate your feedback and look forward to welcoming you back again for an even better experience next time. Sincerely, Ittaki Tafuzi - Customer Service Manager
Translated by Google Icon
See original
Profile Picture
Vonyka R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Perfect, I give it a score... The hotel is clean, very comfortable, my kids are very happy.😍 Just give a thumbs up for the restaurant, the food should be more varied...
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Ms. Wonika, Warm greetings from Citadines Sudirman Jakarta! Thank you so much for your review and rating. We are delighted to hear that you and your family felt comfortable during your stay and that your children enjoyed their time at our hotel. Your satisfaction is our greatest pleasure. We especially appreciate your feedback regarding our restaurant. We have noted your suggestion about the menu changes and will forward it to our food team for consideration and further improvement. Thank you again for choosing to stay with us. We hope to welcome you and your family back for an even more memorable experience in the future. Sincerely, Ittaki Tafuzi - Customer Service Manager
Translated by Google Icon
See original
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
The hotel is nice, suitable for a staycation with family. It's just a shame that I got a room at the bottom 😭 so the view is less exciting, even though I booked well in advance so I could get the highest one because I brought my kids so the view would be fun, but overall it's okay. And the breakfast food is not very varied, but for taste and comfort it's okay. I like the room type the most, it's very complete with cooking utensils and a washing machine too. The balcony is okay for relaxing. I'll come back again sometime.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for your review and feedback. We are delighted to hear that you and your family enjoyed your stay and were comfortable with the amenities in our room, especially the fully equipped kitchen, washing machine, and balcony for relaxation. However, we apologize that the room layout did not meet your expectations, particularly your request for a higher floor room for a better view. We understand the importance of this, especially when traveling with family. We have noted this feedback and will take it into consideration to prioritize similar requests for your next stay. We also appreciate your suggestion regarding the variety of breakfast options. We have forwarded this to the relevant team for evaluation and improvement in the future. Thank you again for your review, and we are pleased to know that you plan to return. We look forward to welcoming you and your family back for an even better stay. Sincerely, Ittaki Tafuzi - Customer Service Manager
Translated by Google Icon
See original
Profile Picture
chandra k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Satisfactory service, clean rooms, close to Sudirman, great for CFD...
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jan 2026
Dear Ms. Chantra, Sincerely yours from Citadines Sudirman Jakarta! Thank you so much for your positive review. We are delighted to hear that you were satisfied with our service, the cleanliness of the rooms, and the hotel's excellent location near Sudirman. We hope to welcome you back to Citadines Sudirman Jakarta in the future. Sincerely, Ittaki Tafuzi - Customer Service Manager
Translated by Google Icon
See original
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
Overall, it's very good. It feels like home. The room is also very spacious, like an apartment, complete with amenities. There is a kitchen where you can cook, cooking utensils, glasses, plates, and spoons are also provided. There is a water dispenser in each room and it's really comfortable. Basically, I want to stay again, I can take my kids swimming every day.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you so much for your thoughtful and heartfelt review. We are delighted to hear that you had a comfortable and enjoyable stay. It is even more meaningful that you felt at home. We are also delighted that the spacious rooms, well-equipped apartments, kitchenware, and water purifiers in each apartment contributed to the comfort of you and your family. We are also very encouraged that your children enjoyed the pool and that you will return for your next family trip. Your valuable feedback motivates all of our staff to continue striving to provide the best service and comfort. We look forward to welcoming you back on your next visit. We look forward to seeing you again at Citadines Sudirman Jakarta! Sincerely, Itaki Tapuji - Head of Guest Services
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Clean, comfortable, fast check-in process, ok breakfast
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for your review. We are delighted to hear that you were impressed with the cleanliness, the quick check-in, and the satisfying breakfast. We hope to welcome you back again soon. Sincerely, Ittaki Tafusi - Customer Service Manager
Translated by Google Icon
See original
Dhani S. A. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
Favorite hotel when staying in Jakarta, top service, and pleasant
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Mr. Dani, Best regards from Citadines Sudirman Jakarta! Thank you very much for your review. We are very pleased that Citadines Sudirman Jakarta was your favorite hotel during your stay in Jakarta and that you were satisfied with our service and impressive experience. We look forward to welcoming you back to Citadines Sudirman Jakarta again on your next visit. Best regards, Ittaki Tafusi - Guest Services Manager
Translated by Google Icon
See original
Renny A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Best city view 😍 Mr. Hardika / receptionist provided excellent service 👍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Ms. Rainie, Warmest regards from Citadines Sudirman Jakarta! Thank you very much for your review. We are so glad that you were impressed with the beautiful city view and Mr. Hardika's excellent service throughout your stay. We will pass on your kind words to him and are sure that they will make him very happy. We look forward to welcoming you back to Citadines Sudirman Jakarta for another enjoyable stay. Best regards, Ittaki Tafusi - Guest Services Manager
Translated by Google Icon
See original
F Budhi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 49 week(s) ago
Great location, room size is good for two. Clean room. Free coffee in the lobby. Could use some extra pillows.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Mr. Budhi, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for your review. We are delighted to hear that you liked our location, room size, cleanliness, and lobby coffee facilities. We also appreciate your suggestion regarding additional pillows, and will take it into consideration to improve guest comfort in the future. We look forward to welcoming you back for another enjoyable stay. Best regards, Ittaki Tafuzi - Guest Service Manager
Translated by Google Icon
See original
Nessa H. F.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 53 week(s) ago
The room is very comfortable, the AC is very cold, the room size is not too big but just right and the unit is very clean.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Ms. Nesa, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for sharing your experience with us. We are very pleased to know that you felt comfortable with the available room, from the comfort of the room, the cool air conditioning temperature, to the well-maintained cleanliness of the unit. Although the room size is not too big, we are committed to providing a functional and comfortable layout so that it still provides a pleasant stay for every guest. Cleanliness is also always our top priority, and we are proud that it left a positive impression on you. This good review will be a motivation for our team to continue to maintain the standards of service and facilities. We look forward to welcoming you back in the next opportunity for an equally pleasant stay. Best regards. Ittaki Tafuzi - Guest Service Manager
Translated by Google Icon
See original
f***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
My favorite hotel!!! The best hospitality. Complete dining equipment, including scissors, pans, and washing machines. Love it so much 🫰🏻 Best view, easy to go anywhere, close by
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you so much for your positive and enthusiastic review! We are delighted to hear that you enjoyed our service, the well-equipped apartment, the beautiful views, and the convenient location for easy access to everywhere. Reviews like this mean a lot to us, and we look forward to welcoming you back to our hotel for another enjoyable stay. Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
Translated by Google Icon
See original
Profile Picture
Endang F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
Recommended and strategic hotel in Jakarta
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Mr. Endang, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your kind words and for recommending our hotel! We’re delighted to hear that you appreciated our strategic location in Jakarta. Looking forward to welcoming you again soon at Citadines Sudirman Jakarta. Warm regards Ittaki Tafuzi - Guest Service Manager
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
The apartment is very clean, and easy access to everywhere.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for your review! We're glad you found our apartment clean and easily accessible. We look forward to your next visit! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
Translated by Google Icon
See original
I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Very comfortable, suitable for bringing family and in the middle of the city
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Warmest greetings from Citadines Sudirman Jakarta! Thank you for your review! We're delighted to learn that our accommodation is comfortable and family-friendly, especially with its strategic location in the city center. We look forward to welcoming you and your family back! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
Translated by Google Icon
See original
Achmad F.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 60 week(s) ago
Comfortable room, don't want to go outside. 😁
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr. Achmad, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your lovely feedback! We’re delighted to hear that you found the room so comfortable you didn’t want to leave. We look forward to welcoming you back soon! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Nearby View and Attractions 4 Citadines Sudirman Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 484 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

8.9

Location

9.2

Service and Facilites

9.3

People often mention about Citadines Sudirman Jakarta
All
Bedroom (45)
Distance to City Center (44)
Staff Friendliness (44)
Room Space (43)
Ambiance (42)
Family Friendly (40)
Bathroom (40)
Hotel Area (40)
Wifi (38)
Check-in/out Time (35)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Citadines Sudirman Jakarta

Number of reviews per page
20
40
Customer reviews
D***y
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 week(s) ago
Recommended family room in the city center.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for recommending Citadines Sudirman Jakarta as your family-friendly accommodation choice in the heart of the city. We are delighted to hear that you enjoyed your stay with us. Providing comfortable, spacious rooms and an excellent family-friendly location is one of our commitments to making your stay a memorable one. We appreciate your recommendation and sincerely hope to welcome you and your family back to Citadines Sudirman Jakarta on your next visit. Sincerely, Ittaki Tafuzi - Customer Service Manager
Translated by Google Icon
See original
Yunita U. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is really nice. Strategic location. Clean. Spacious. I made a really last-minute request for a text on the room mirror, and they granted it, haha. The text is beautiful and neat. Next time I go to Jakarta, I'll probably stay at Citadines Sudirman.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Ms. Unita, Warm regards from Citadines Sudirman Jakarta! Thank you so much for your kind and heartfelt review. We are delighted to hear that you enjoyed your stay at Citadines Sudirman Jakarta, from the excellent location and clean, spacious rooms to your special request for a personalized engraving on the glass, which we have successfully fulfilled. We are pleased to hear that the engraved message met your expectations and became part of your memorable moment. Your feedback is an encouragement to our entire team to continue providing the best service and creating personalized experiences for all guests. We hope to welcome you again when you visit Jakarta. See you soon at Citadines Sudirman Jakarta! Sincerely, Ittaki Tafuzi - Customer Service Manager
Translated by Google Icon
See original
V***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
All good, good service, very helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay and were satisfied with our services. Your compliments regarding the hospitality and assistance of our team are very meaningful and will be passed on to all our staff as an inspiration to continue providing the best service. Thank you for choosing Citadines Sudirman Jakarta. We hope to welcome you back on your next stay. Sincerely, Ittaki Tafuzi - Customer Service Manager
Translated by Google Icon
See original
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Great experience for a family to not be in separate rooms—would recommend! Modern and clean.
Find this review helpful?
Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warmest greeting from Citadines Sudirman Jakarta! Thank you for taking the time to share your wonderful feedback. We are delighted to know that you and your family had a great experience during your stay with us. It is especially rewarding to hear that you appreciated the comfort and convenience of staying together without the need for separate rooms, as well as the modern and clean environment of our property. Thank you for your recommendation. We truly appreciate your support and look forward to welcoming you and your family back to Citadines Sudirman Jakarta in the near future. Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
Nia K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Cool.. Can make latte coffee anytime.. Can get wow city lights.. At a price that is really worth it
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Ms. Nia, Warm regards from Citadines Sudirman Jakarta! Thank you for your wonderful review. We are delighted that you enjoyed our latte, appreciated the beautiful city lights, and found your stay worthwhile. We hope to welcome you back again for another memorable experience. Sincerely, Ittaki Tafusi - Head of Customer Service
Translated by Google Icon
See original
Hendra P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
I've been here many times. The quality is still maintained. It would be nice if there were more breakfast options, such as a cheese platter.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Ms. Hendra, Sincere regards from Citadines Sudirman Jakarta! Thank you so much for choosing to stay with us and for your wonderful review. We are delighted to hear that you continue to appreciate the quality of our services and facilities, which are always meticulously maintained during your stay. We also appreciate your valuable feedback regarding the variety of the breakfast menu. Your suggestion to add more options, such as a cheese menu, has been noted and will be forwarded to the relevant team for consideration in improving the breakfast menu in the future. We greatly appreciate your feedback and look forward to welcoming you back again for an even better experience next time. Sincerely, Ittaki Tafuzi - Customer Service Manager
Translated by Google Icon
See original
Profile Picture
Vonyka R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Perfect, I give it a score... The hotel is clean, very comfortable, my kids are very happy.😍 Just give a thumbs up for the restaurant, the food should be more varied...
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Ms. Wonika, Warm greetings from Citadines Sudirman Jakarta! Thank you so much for your review and rating. We are delighted to hear that you and your family felt comfortable during your stay and that your children enjoyed their time at our hotel. Your satisfaction is our greatest pleasure. We especially appreciate your feedback regarding our restaurant. We have noted your suggestion about the menu changes and will forward it to our food team for consideration and further improvement. Thank you again for choosing to stay with us. We hope to welcome you and your family back for an even more memorable experience in the future. Sincerely, Ittaki Tafuzi - Customer Service Manager
Translated by Google Icon
See original
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
The hotel is nice, suitable for a staycation with family. It's just a shame that I got a room at the bottom 😭 so the view is less exciting, even though I booked well in advance so I could get the highest one because I brought my kids so the view would be fun, but overall it's okay. And the breakfast food is not very varied, but for taste and comfort it's okay. I like the room type the most, it's very complete with cooking utensils and a washing machine too. The balcony is okay for relaxing. I'll come back again sometime.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for your review and feedback. We are delighted to hear that you and your family enjoyed your stay and were comfortable with the amenities in our room, especially the fully equipped kitchen, washing machine, and balcony for relaxation. However, we apologize that the room layout did not meet your expectations, particularly your request for a higher floor room for a better view. We understand the importance of this, especially when traveling with family. We have noted this feedback and will take it into consideration to prioritize similar requests for your next stay. We also appreciate your suggestion regarding the variety of breakfast options. We have forwarded this to the relevant team for evaluation and improvement in the future. Thank you again for your review, and we are pleased to know that you plan to return. We look forward to welcoming you and your family back for an even better stay. Sincerely, Ittaki Tafuzi - Customer Service Manager
Translated by Google Icon
See original
Profile Picture
chandra k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Satisfactory service, clean rooms, close to Sudirman, great for CFD...
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jan 2026
Dear Ms. Chantra, Sincerely yours from Citadines Sudirman Jakarta! Thank you so much for your positive review. We are delighted to hear that you were satisfied with our service, the cleanliness of the rooms, and the hotel's excellent location near Sudirman. We hope to welcome you back to Citadines Sudirman Jakarta in the future. Sincerely, Ittaki Tafuzi - Customer Service Manager
Translated by Google Icon
See original
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
Overall, it's very good. It feels like home. The room is also very spacious, like an apartment, complete with amenities. There is a kitchen where you can cook, cooking utensils, glasses, plates, and spoons are also provided. There is a water dispenser in each room and it's really comfortable. Basically, I want to stay again, I can take my kids swimming every day.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you so much for your thoughtful and heartfelt review. We are delighted to hear that you had a comfortable and enjoyable stay. It is even more meaningful that you felt at home. We are also delighted that the spacious rooms, well-equipped apartments, kitchenware, and water purifiers in each apartment contributed to the comfort of you and your family. We are also very encouraged that your children enjoyed the pool and that you will return for your next family trip. Your valuable feedback motivates all of our staff to continue striving to provide the best service and comfort. We look forward to welcoming you back on your next visit. We look forward to seeing you again at Citadines Sudirman Jakarta! Sincerely, Itaki Tapuji - Head of Guest Services
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Clean, comfortable, fast check-in process, ok breakfast
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for your review. We are delighted to hear that you were impressed with the cleanliness, the quick check-in, and the satisfying breakfast. We hope to welcome you back again soon. Sincerely, Ittaki Tafusi - Customer Service Manager
Translated by Google Icon
See original
Dhani S. A. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
Favorite hotel when staying in Jakarta, top service, and pleasant
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Mr. Dani, Best regards from Citadines Sudirman Jakarta! Thank you very much for your review. We are very pleased that Citadines Sudirman Jakarta was your favorite hotel during your stay in Jakarta and that you were satisfied with our service and impressive experience. We look forward to welcoming you back to Citadines Sudirman Jakarta again on your next visit. Best regards, Ittaki Tafusi - Guest Services Manager
Translated by Google Icon
See original
Renny A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Best city view 😍 Mr. Hardika / receptionist provided excellent service 👍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Ms. Rainie, Warmest regards from Citadines Sudirman Jakarta! Thank you very much for your review. We are so glad that you were impressed with the beautiful city view and Mr. Hardika's excellent service throughout your stay. We will pass on your kind words to him and are sure that they will make him very happy. We look forward to welcoming you back to Citadines Sudirman Jakarta for another enjoyable stay. Best regards, Ittaki Tafusi - Guest Services Manager
Translated by Google Icon
See original
F Budhi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 49 week(s) ago
Great location, room size is good for two. Clean room. Free coffee in the lobby. Could use some extra pillows.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Mr. Budhi, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for your review. We are delighted to hear that you liked our location, room size, cleanliness, and lobby coffee facilities. We also appreciate your suggestion regarding additional pillows, and will take it into consideration to improve guest comfort in the future. We look forward to welcoming you back for another enjoyable stay. Best regards, Ittaki Tafuzi - Guest Service Manager
Translated by Google Icon
See original
Nessa H. F.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 53 week(s) ago
The room is very comfortable, the AC is very cold, the room size is not too big but just right and the unit is very clean.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Ms. Nesa, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for sharing your experience with us. We are very pleased to know that you felt comfortable with the available room, from the comfort of the room, the cool air conditioning temperature, to the well-maintained cleanliness of the unit. Although the room size is not too big, we are committed to providing a functional and comfortable layout so that it still provides a pleasant stay for every guest. Cleanliness is also always our top priority, and we are proud that it left a positive impression on you. This good review will be a motivation for our team to continue to maintain the standards of service and facilities. We look forward to welcoming you back in the next opportunity for an equally pleasant stay. Best regards. Ittaki Tafuzi - Guest Service Manager
Translated by Google Icon
See original
f***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
My favorite hotel!!! The best hospitality. Complete dining equipment, including scissors, pans, and washing machines. Love it so much 🫰🏻 Best view, easy to go anywhere, close by
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you so much for your positive and enthusiastic review! We are delighted to hear that you enjoyed our service, the well-equipped apartment, the beautiful views, and the convenient location for easy access to everywhere. Reviews like this mean a lot to us, and we look forward to welcoming you back to our hotel for another enjoyable stay. Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
Translated by Google Icon
See original
Profile Picture
Endang F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
Recommended and strategic hotel in Jakarta
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Mr. Endang, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your kind words and for recommending our hotel! We’re delighted to hear that you appreciated our strategic location in Jakarta. Looking forward to welcoming you again soon at Citadines Sudirman Jakarta. Warm regards Ittaki Tafuzi - Guest Service Manager
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
The apartment is very clean, and easy access to everywhere.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for your review! We're glad you found our apartment clean and easily accessible. We look forward to your next visit! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
Translated by Google Icon
See original
I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Very comfortable, suitable for bringing family and in the middle of the city
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Warmest greetings from Citadines Sudirman Jakarta! Thank you for your review! We're delighted to learn that our accommodation is comfortable and family-friendly, especially with its strategic location in the city center. We look forward to welcoming you and your family back! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
Translated by Google Icon
See original
Achmad F.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 60 week(s) ago
Comfortable room, don't want to go outside. 😁
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr. Achmad, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your lovely feedback! We’re delighted to hear that you found the room so comfortable you didn’t want to leave. We look forward to welcoming you back soon! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
Number of reviews per page
20
40