Crystal Lotus Hotel

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8.4
/10
Very Good
10,775 reviews

What Guests Say About Their Stay

Azka D.

10.0
/ 10
It was an extraordinary experience for my second stay here. This time, I was with my mother for a post-surgery checkup at the hospital. I highly recommend it for families requiring checkups at Gadjah Mada University Hospital due to its proximity and the helpful staff. I was greeted by Mr. Thomas, who helped my mother get her wheelchair ready, as she was temporarily unable to walk due to surgery. He was incredibly helpful in escorting her to her room. He also promptly parked the car in the lobby and helped my mother get into it from her wheelchair. Much appreciation to Mr. Thomas. Thank you very much. Much appreciation also goes to Mr. Kris, who was very helpful to my mother the evening after our checkup. He helped her into the wheelchair as she got out of the car and escorted her to our room floor. Thank you for your promptness and assistance, Mr. Kris. In short, Crystal Hotel Lotus has a professional, proactive, friendly, and caring staff. By the way, the restaurant food is delicious, varied, and the atmosphere is comfortable.
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Azka D.

10.0
/ 10
A pleasant two-night stay. The hotel room was very clean, comfortable, and quite spacious, with balcony access for fresh air. An electric kettle and tea, sugar, and coffee were provided. The amenities were complete and of high quality. The restaurant breakfast was delicious. There was a wide selection of Indonesian and Western dishes. I'd give a special mention to the traditional dishes, which are always available, such as stir-fries, gudeg, and even herbal drinks. The steamer is also available, suitable for those with special diets or the elderly. There's a swimming pool, perfect for children with cute duck floats. Besides the pool, there's a cafe, perfect for relaxing with coffee and snacks, or for a quick break.
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E***y

10.0
/ 10
One of the best hotel choices when planning a trip to Yogyakarta. Highly recommended. Thanks.
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t***n

10.0
/ 10
A great stay with a great breakfast. Pak Budi, the bellboy, is very helpful.

Kharisma D. J.

8.5
/ 10
The service was excellent and friendly. Thank you Apri and Yuniar for helping us upgrade our room as requested. If you're ever in Jogja, I'll definitely stay at Crystal Lotus 🤍
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In the Area
See Map
Jl. Magelang KM 5.2 Sinduadi, Mlati, Sleman, Mlati, Yogyakarta, Indonesia, 55284

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Crystal Lotus Hotel is a good choice when you are visiting Mlati. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Crystal Lotus Hotel

Jl. Magelang KM 5.2 Sinduadi, Mlati, Sleman, Mlati, Yogyakarta, Indonesia, 55284
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Lobby Crystal Lotus Hotel
Lobby 2 Crystal Lotus Hotel

Discover More About Crystal Lotus Hotel

Location
Staying at Crystal Lotus Hotel is a good choice when you are visiting Mlati.

About Crystal Lotus Hotel

From business event to corporate gathering, Crystal Lotus Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Crystal Lotus Hotel, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Crystal Lotus Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Crystal Lotus Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Crystal Lotus Hotel.

All facilities in Crystal Lotus Hotel

Bar, Cafe and Lounge Crystal Lotus Hotel
Bar, Cafe and Lounge
Swimming Pool Crystal Lotus Hotel
Swimming Pool
Fitness Center Crystal Lotus Hotel
Fitness Center
Functional Hall Crystal Lotus Hotel
Functional Hall
Common Space Crystal Lotus Hotel
Common Space

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Poolside bar
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Car rental
  • Valet parking

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Crystal Lotus Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please show your original voucher upon check in. Hotel will only process your room reservation if there is an official voucher accepted to hotel. Others deposite will be applied in check in process to secure your stay

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crystal Lotus Hotel
139
Number of floors in Crystal Lotus Hotel
5
Another facilities in Crystal Lotus Hotel
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in Crystal Lotus Hotel

What are available facilities at Crystal Lotus Hotel?
There are top facilites at Crystal Lotus Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crystal Lotus Hotel?
The standard check-in time at Crystal Lotus Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Crystal Lotus Hotel provide breakfast?
Yes, Crystal Lotus Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crystal Lotus Hotel?
Crystal Lotus Hotel is a 4.0-star hotel.
How many floors does Crystal Lotus Hotel have?
Crystal Lotus Hotel has 5 floors.
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More Reviews from Other Guests in Crystal Lotus Hotel

Overall Ratings & Reviews Crystal Lotus Hotel

Traveloka (10,744)
Other sources (31)
8.5
Very Good
From 10,744 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Crystal Lotus Hotel
All
Staff Friendliness (210)
Bedroom (178)
Ambiance (171)
Hotel Area (164)
Bathroom (159)
Accessibility (156)
Family Friendly (154)
Distance to City Center (153)
Variety (148)
Taste (146)
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Most Recent
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Traveler Reviews Crystal Lotus Hotel

Number of reviews per page
20
40
Customer reviews
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The service is good and friendly.
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Accommodation's Reply
13 Sep 2026
We are delighted to hear that Mr. Ferdi found our staff to be friendly and helpful. Of course, our goal at Crystal Lotus Hotel Yogyakarta is for all our staff to be fully committed to providing the best possible service to all guests. We will share your feedback with the team to let them know that we appreciate their efforts. Thank you very much for sharing your experience, Mr. Ferdi, and I sincerely hope that we will have the opportunity to welcome you again. Sincerely, Ali Rifki, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 day(s) ago
The hotel is located in the city center, easy access to everywhere, lots of culinary delights, and a pleasant atmosphere.
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F***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
It was really great. Keep it going!
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Azka D.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
It was an extraordinary experience for my second stay here. This time, I was with my mother for a post-surgery checkup at the hospital. I highly recommend it for families requiring checkups at Gadjah Mada University Hospital due to its proximity and the helpful staff. I was greeted by Mr. Thomas, who helped my mother get her wheelchair ready, as she was temporarily unable to walk due to surgery. He was incredibly helpful in escorting her to her room. He also promptly parked the car in the lobby and helped my mother get into it from her wheelchair. Much appreciation to Mr. Thomas. Thank you very much. Much appreciation also goes to Mr. Kris, who was very helpful to my mother the evening after our checkup. He helped her into the wheelchair as she got out of the car and escorted her to our room floor. Thank you for your promptness and assistance, Mr. Kris. In short, Crystal Hotel Lotus has a professional, proactive, friendly, and caring staff. By the way, the restaurant food is delicious, varied, and the atmosphere is comfortable.
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Accommodation's Reply
14 Sep 2026
Thank you for taking the time to write such a kind and detailed review through Traveloka. We are truly appreciative. We are delighted to know that all of our staff have dedicated themselves to making your stay at Crystal Lotus Hotel Yogyakarta a memorable experience. We will share your compliments regarding your comfortable stay and the excellent service from our staff with everyone as a token of our gratitude for their hard work. Our staff are always our greatest asset and strength, and we will ensure they know that you value and appreciate their efforts in providing the best possible service. Thank you again, and we hope to welcome you back to Crystal Lotus Hotel Yogyakarta on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Clean and tidy. Good service. Nice for business trips.
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Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a restful and comfortable stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Azka D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A pleasant two-night stay. The hotel room was very clean, comfortable, and quite spacious, with balcony access for fresh air. An electric kettle and tea, sugar, and coffee were provided. The amenities were complete and of high quality. The restaurant breakfast was delicious. There was a wide selection of Indonesian and Western dishes. I'd give a special mention to the traditional dishes, which are always available, such as stir-fries, gudeg, and even herbal drinks. The steamer is also available, suitable for those with special diets or the elderly. There's a swimming pool, perfect for children with cute duck floats. Besides the pool, there's a cafe, perfect for relaxing with coffee and snacks, or for a quick break.
Read More
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Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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a***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Nice hotel, strategic location, nice staff.
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Accommodation's Reply
13 Sep 2026
We are delighted to hear that you, Mr. Adnanvasta, found our staff to be friendly and helpful. Of course, our goal at Crystal Lotus Yogyakarta is for all our staff to be dedicated to providing the best possible service to all guests. We will share your feedback with our team to let them know that we appreciate their efforts. Thank you very much for sharing your experience, Mr. Adnanvasta, and we sincerely hope to have the opportunity to welcome you again. Sincerely, Ali Rifki, General Manager
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E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
One of the best hotel choices when planning a trip to Yogyakarta. Highly recommended. Thanks.
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Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Subhan R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A harmonious and beautiful first impression.
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Accommodation's Reply
13 Sep 2026
Dear Suban, thank you for leaving a positive review and giving Crystal Lotus Hotel a perfect 10 out of 10. We are very happy to hear that you were satisfied with the amenities provided by Crystal Lotus Hotel. We hope you will stay with Crystal Lotus Hotel again on your next visit to Yogyakarta. We look forward to seeing you again. Thank you. Sincerely, Ali Rifki, General Manager.
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C***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I like the calm atmosphere and the staff are very nice and friendly and efficient.
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t***n
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A great stay with a great breakfast. Pak Budi, the bellboy, is very helpful.
1 people find it helpful
a***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Okay, fast Wi-Fi, no interruptions. Hot water is good, clean rooms, and the price is reasonable.
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1 people find it helpful
Accommodation's Reply
13 Sep 2026
Thank you, Aditya, for sharing your positive review of Crystal Lotus Hotel. We are delighted to hear that you were impressed with the facilities we provided during your stay at Crystal Lotus Hotel. We hope you will choose Crystal Lotus Hotel for your next visit to Yogyakarta. We look forward to welcoming you back again. Sincerely, Ali Rifki, General Manager
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 week(s) ago
At this 4-star hotel, around 3:00 PM, a loud karaoke session erupted from the cafe area, audible even to the room. A complaint was lodged, but no action was taken. A similar incident occurred again around 7:00 PM and 8:00 PM. For a 4-star hotel, this is truly unfortunate. For breakfast, some dishes were overly salty. Perhaps only the pastry selection was available. Furthermore, several food stalls that should have been staffed were empty and required a call, and the staff were not always on standby.
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3 people find it helpful
Accommodation's Reply
13 Sep 2026
First, I would like to thank you for choosing Crystal Lotus Hotel Yogyakarta as your accommodation during your visit to Yogyakarta. We apologize for any issues that did not meet your expectations. We have taken steps to rectify the situation and prevent such incidents from happening again. We appreciate your feedback, and we will take it into consideration to improve the quality of our services in the future, in line with our commitment to always provide excellent service to all our guests. We hope this will encourage you to return and stay with us again in the future. Thank you. We look forward to welcoming you back soon. Sincerely, Ali Rifki, General Manager
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W***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great experience, good service and room was so comfy.
3 people find it helpful
K***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My experience staying at the Crystal Lotus Hotel Yogyakarta. - Booking via the app got me a pretty decent discount, worth it. - A hotel with a comfortable and unique atmosphere. - The hotel facilities are complete. - The staff was very friendly. - During check-in, I was very helpful with the security guard, Mr. Kris, who skillfully helped carry my luggage directly to my room and explained the hotel facilities in detail. (Mr. Kris is the best ⭐️⭐️⭐️⭐️⭐️) - The check-in process was very fast, assisted by a female staff member (I forgot her name), she was the best ⭐️⭐️⭐️⭐️⭐️ - The hotel was really clean, smelled great, and made me very comfortable. - The amenities were very complete, and there was a hairdryer. - There was a balcony that could be used as a smoking room. - The hotel is very accessible everywhere. - A very busy hotel, with many families staying, both local and foreign. - The food menu is comprehensive and delicious. - The bar is very comfortable, offering a complete selection of drinks, from coffee, beer, wine, and other herbal drinks. It's a must-try and highly recommended. - The hotel is very clean, and the restrooms are clean and fragrant, always cleaned by the customer service. - Book a superior twin room for a very comfortable, fragrant, and clean room. The air conditioning is very cool. - The amenities are complete, plus it has a Smart TV. Hotel Crystal Lotus Yogyakarta is highly recommended and the best. ⭐️⭐️⭐️⭐️
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+4
1 people find it helpful
Accommodation's Reply
13 Sep 2026
Thank you so much, Kiki, for taking the time to write such a positive review about your stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your rating of 10/10 and your recommendation to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Aditya P. R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Located on the edge of Magelang Highway, it's quite close to the city center. It offers numerous amenities, and the best part is the cleanliness of the rooms.
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Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed your room, the facilities, the location, and the friendliness of our staff. These are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your rating of 10 out of 10 and your recommendation to travelers planning to stay in the Yogyakarta area. We hope to welcome you again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly staff, fast check-in, lots of food choices, love the dessert choices.
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Accommodation's Reply
13 Sep 2026
Thank you for your positive review of Crystal Lotus Hotel Yogyakarta. We are delighted that you enjoyed the variety and deliciousness of our culinary menu, the cleanliness of the hotel grounds, and the excellent service from our staff. This is part of our commitment to making your stay memorable and enjoyable. Your review can help others choose accommodations, meeting rooms, and restaurants, especially in the Yogyakarta area. Thank you, and we hope to welcome you back soon. Sincerely, Ali Rifki, General Manager
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Bernardus E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I recommend the Crystal Lotus Hotel, with its friendly security, bellboys, and receptionists. Everything was quick and very helpful. When I cycled, they brought my luggage to my room. I will definitely return to this hotel next time. Thank you.
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Accommodation's Reply
07 Sep 2026
Thank you for taking the time to write such a kind and detailed review through Traveloka. We are truly appreciative. I am delighted to know that all our staff have dedicated themselves to making your stay at Crystal Lotus Hotel Yogyakarta a memorable experience. We will share your compliments regarding the comfort during your stay and the excellent service from our staff with all of them as a token of our gratitude for their hard work. Our staff are always our greatest asset and strength, and we will ensure they know that you value and appreciate their efforts in providing the best possible service. Thank you again, and we hope to welcome you back to Crystal Lotus Hotel Yogyakarta on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The best hotel in Jogja with satisfactory service.
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Accommodation's Reply
07 Sep 2026
We are delighted that you, Ms. Nurma, were satisfied with the comfort of your room, the view from the hotel, and the excellent service from the staff. Your review will help others make better choices about accommodation, meeting rooms, and restaurants, especially in the Yogyakarta area. Thank you. We hope to welcome you again soon. Sincerely, Ali Rifky, General Manager
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R***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Comfortable and clean hotel. Friendly service.
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1 people find it helpful
Accommodation's Reply
07 Sep 2026
We are delighted that you, Renny, enjoyed the comfort of your room, the view of the hotel grounds, and the excellent service from our staff. Your review will be helpful to others in choosing accommodation, meeting rooms, and restaurants, especially in the Yogyakarta area. Thank you. We hope to welcome you again soon. Sincerely, Ali Rifky, General Manager
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Number of reviews per page
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40

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Exterior 4 Crystal Lotus Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Crystal Lotus Hotel

Traveloka (10,744)
Other sources (31)
8.5
Very Good
From 10,744 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Crystal Lotus Hotel
All
Staff Friendliness (210)
Bedroom (178)
Ambiance (171)
Hotel Area (164)
Bathroom (159)
Accessibility (156)
Family Friendly (154)
Distance to City Center (153)
Variety (148)
Taste (146)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Crystal Lotus Hotel

Number of reviews per page
20
40
Customer reviews
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The service is good and friendly.
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Accommodation's Reply
13 Sep 2026
We are delighted to hear that Mr. Ferdi found our staff to be friendly and helpful. Of course, our goal at Crystal Lotus Hotel Yogyakarta is for all our staff to be fully committed to providing the best possible service to all guests. We will share your feedback with the team to let them know that we appreciate their efforts. Thank you very much for sharing your experience, Mr. Ferdi, and I sincerely hope that we will have the opportunity to welcome you again. Sincerely, Ali Rifki, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 day(s) ago
The hotel is located in the city center, easy access to everywhere, lots of culinary delights, and a pleasant atmosphere.
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F***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
It was really great. Keep it going!
Find this review helpful?
Azka D.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
It was an extraordinary experience for my second stay here. This time, I was with my mother for a post-surgery checkup at the hospital. I highly recommend it for families requiring checkups at Gadjah Mada University Hospital due to its proximity and the helpful staff. I was greeted by Mr. Thomas, who helped my mother get her wheelchair ready, as she was temporarily unable to walk due to surgery. He was incredibly helpful in escorting her to her room. He also promptly parked the car in the lobby and helped my mother get into it from her wheelchair. Much appreciation to Mr. Thomas. Thank you very much. Much appreciation also goes to Mr. Kris, who was very helpful to my mother the evening after our checkup. He helped her into the wheelchair as she got out of the car and escorted her to our room floor. Thank you for your promptness and assistance, Mr. Kris. In short, Crystal Hotel Lotus has a professional, proactive, friendly, and caring staff. By the way, the restaurant food is delicious, varied, and the atmosphere is comfortable.
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Accommodation's Reply
14 Sep 2026
Thank you for taking the time to write such a kind and detailed review through Traveloka. We are truly appreciative. We are delighted to know that all of our staff have dedicated themselves to making your stay at Crystal Lotus Hotel Yogyakarta a memorable experience. We will share your compliments regarding your comfortable stay and the excellent service from our staff with everyone as a token of our gratitude for their hard work. Our staff are always our greatest asset and strength, and we will ensure they know that you value and appreciate their efforts in providing the best possible service. Thank you again, and we hope to welcome you back to Crystal Lotus Hotel Yogyakarta on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Clean and tidy. Good service. Nice for business trips.
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Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a restful and comfortable stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Azka D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A pleasant two-night stay. The hotel room was very clean, comfortable, and quite spacious, with balcony access for fresh air. An electric kettle and tea, sugar, and coffee were provided. The amenities were complete and of high quality. The restaurant breakfast was delicious. There was a wide selection of Indonesian and Western dishes. I'd give a special mention to the traditional dishes, which are always available, such as stir-fries, gudeg, and even herbal drinks. The steamer is also available, suitable for those with special diets or the elderly. There's a swimming pool, perfect for children with cute duck floats. Besides the pool, there's a cafe, perfect for relaxing with coffee and snacks, or for a quick break.
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Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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a***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Nice hotel, strategic location, nice staff.
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Accommodation's Reply
13 Sep 2026
We are delighted to hear that you, Mr. Adnanvasta, found our staff to be friendly and helpful. Of course, our goal at Crystal Lotus Yogyakarta is for all our staff to be dedicated to providing the best possible service to all guests. We will share your feedback with our team to let them know that we appreciate their efforts. Thank you very much for sharing your experience, Mr. Adnanvasta, and we sincerely hope to have the opportunity to welcome you again. Sincerely, Ali Rifki, General Manager
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E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
One of the best hotel choices when planning a trip to Yogyakarta. Highly recommended. Thanks.
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Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Subhan R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A harmonious and beautiful first impression.
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Accommodation's Reply
13 Sep 2026
Dear Suban, thank you for leaving a positive review and giving Crystal Lotus Hotel a perfect 10 out of 10. We are very happy to hear that you were satisfied with the amenities provided by Crystal Lotus Hotel. We hope you will stay with Crystal Lotus Hotel again on your next visit to Yogyakarta. We look forward to seeing you again. Thank you. Sincerely, Ali Rifki, General Manager.
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C***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I like the calm atmosphere and the staff are very nice and friendly and efficient.
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t***n
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A great stay with a great breakfast. Pak Budi, the bellboy, is very helpful.
1 people find it helpful
a***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Okay, fast Wi-Fi, no interruptions. Hot water is good, clean rooms, and the price is reasonable.
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1 people find it helpful
Accommodation's Reply
13 Sep 2026
Thank you, Aditya, for sharing your positive review of Crystal Lotus Hotel. We are delighted to hear that you were impressed with the facilities we provided during your stay at Crystal Lotus Hotel. We hope you will choose Crystal Lotus Hotel for your next visit to Yogyakarta. We look forward to welcoming you back again. Sincerely, Ali Rifki, General Manager
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 week(s) ago
At this 4-star hotel, around 3:00 PM, a loud karaoke session erupted from the cafe area, audible even to the room. A complaint was lodged, but no action was taken. A similar incident occurred again around 7:00 PM and 8:00 PM. For a 4-star hotel, this is truly unfortunate. For breakfast, some dishes were overly salty. Perhaps only the pastry selection was available. Furthermore, several food stalls that should have been staffed were empty and required a call, and the staff were not always on standby.
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3 people find it helpful
Accommodation's Reply
13 Sep 2026
First, I would like to thank you for choosing Crystal Lotus Hotel Yogyakarta as your accommodation during your visit to Yogyakarta. We apologize for any issues that did not meet your expectations. We have taken steps to rectify the situation and prevent such incidents from happening again. We appreciate your feedback, and we will take it into consideration to improve the quality of our services in the future, in line with our commitment to always provide excellent service to all our guests. We hope this will encourage you to return and stay with us again in the future. Thank you. We look forward to welcoming you back soon. Sincerely, Ali Rifki, General Manager
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W***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great experience, good service and room was so comfy.
3 people find it helpful
K***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My experience staying at the Crystal Lotus Hotel Yogyakarta. - Booking via the app got me a pretty decent discount, worth it. - A hotel with a comfortable and unique atmosphere. - The hotel facilities are complete. - The staff was very friendly. - During check-in, I was very helpful with the security guard, Mr. Kris, who skillfully helped carry my luggage directly to my room and explained the hotel facilities in detail. (Mr. Kris is the best ⭐️⭐️⭐️⭐️⭐️) - The check-in process was very fast, assisted by a female staff member (I forgot her name), she was the best ⭐️⭐️⭐️⭐️⭐️ - The hotel was really clean, smelled great, and made me very comfortable. - The amenities were very complete, and there was a hairdryer. - There was a balcony that could be used as a smoking room. - The hotel is very accessible everywhere. - A very busy hotel, with many families staying, both local and foreign. - The food menu is comprehensive and delicious. - The bar is very comfortable, offering a complete selection of drinks, from coffee, beer, wine, and other herbal drinks. It's a must-try and highly recommended. - The hotel is very clean, and the restrooms are clean and fragrant, always cleaned by the customer service. - Book a superior twin room for a very comfortable, fragrant, and clean room. The air conditioning is very cool. - The amenities are complete, plus it has a Smart TV. Hotel Crystal Lotus Yogyakarta is highly recommended and the best. ⭐️⭐️⭐️⭐️
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+4
1 people find it helpful
Accommodation's Reply
13 Sep 2026
Thank you so much, Kiki, for taking the time to write such a positive review about your stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your rating of 10/10 and your recommendation to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Aditya P. R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Located on the edge of Magelang Highway, it's quite close to the city center. It offers numerous amenities, and the best part is the cleanliness of the rooms.
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Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed your room, the facilities, the location, and the friendliness of our staff. These are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your rating of 10 out of 10 and your recommendation to travelers planning to stay in the Yogyakarta area. We hope to welcome you again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly staff, fast check-in, lots of food choices, love the dessert choices.
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Accommodation's Reply
13 Sep 2026
Thank you for your positive review of Crystal Lotus Hotel Yogyakarta. We are delighted that you enjoyed the variety and deliciousness of our culinary menu, the cleanliness of the hotel grounds, and the excellent service from our staff. This is part of our commitment to making your stay memorable and enjoyable. Your review can help others choose accommodations, meeting rooms, and restaurants, especially in the Yogyakarta area. Thank you, and we hope to welcome you back soon. Sincerely, Ali Rifki, General Manager
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Bernardus E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I recommend the Crystal Lotus Hotel, with its friendly security, bellboys, and receptionists. Everything was quick and very helpful. When I cycled, they brought my luggage to my room. I will definitely return to this hotel next time. Thank you.
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Accommodation's Reply
07 Sep 2026
Thank you for taking the time to write such a kind and detailed review through Traveloka. We are truly appreciative. I am delighted to know that all our staff have dedicated themselves to making your stay at Crystal Lotus Hotel Yogyakarta a memorable experience. We will share your compliments regarding the comfort during your stay and the excellent service from our staff with all of them as a token of our gratitude for their hard work. Our staff are always our greatest asset and strength, and we will ensure they know that you value and appreciate their efforts in providing the best possible service. Thank you again, and we hope to welcome you back to Crystal Lotus Hotel Yogyakarta on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The best hotel in Jogja with satisfactory service.
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Accommodation's Reply
07 Sep 2026
We are delighted that you, Ms. Nurma, were satisfied with the comfort of your room, the view from the hotel, and the excellent service from the staff. Your review will help others make better choices about accommodation, meeting rooms, and restaurants, especially in the Yogyakarta area. Thank you. We hope to welcome you again soon. Sincerely, Ali Rifky, General Manager
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R***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Comfortable and clean hotel. Friendly service.
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1 people find it helpful
Accommodation's Reply
07 Sep 2026
We are delighted that you, Renny, enjoyed the comfort of your room, the view of the hotel grounds, and the excellent service from our staff. Your review will be helpful to others in choosing accommodation, meeting rooms, and restaurants, especially in the Yogyakarta area. Thank you. We hope to welcome you again soon. Sincerely, Ali Rifky, General Manager
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