Does De Whitte Hotel (Citismart Hotel) provide parking?

Yes, De Whitte Hotel (Citismart Hotel) provides parking. Please confirm details directly with the hotel.

Does De Whitte Hotel (Citismart Hotel) provide airport transfer?

Yes, De Whitte Hotel (Citismart Hotel) provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about De Whitte Hotel (Citismart Hotel)?

De Whitte Hotel (Citismart Hotel) is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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De Whitte Hotel (Citismart Hotel)

Name: De Whitte Hotel (Citismart Hotel)
Address: Jalan Soekarno Hatta No.1, Pekanbaru, Tampan, Pekanbaru, Riau, Indonesia, 28286, Jalan Soekarno Hatta No.1, Pekanbaru, Riau, 28286, Indonesia
Rating: 8

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8.0

/10

Very Good

1,730 reviews

What Guests Say About Their Stay

Verified Traveler

10.0

/ 10

A very comfortable stay at a very affordable price. Adjacent to the two largest malls in Pekanbaru with plenty of choices of foods and entertainment. Really enjoyed my stay.

Defi S.

9.4

/ 10

The hotel staff is friendly, the deposit is very affordable, the room is clean, the AC is cold👍🏽, the bathroom is clean, there is free breakfast on the 2nd floor, it tastes good👍🏽 It's easy to find food because next door there is Ampera Wahyu restaurant, it tastes really good, if you want to go to Living World Mall, you can just walk there.

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Dadan S.

9.1

/ 10

Near the mall ska so easy for shopping and entertainment

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FAKHAMAH G.

8.5

/ 10

Strategic location and easy to reach.

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Silvia N. S.

9.1

/ 10

Service ok, facilities are ok, strategic too.

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In the Area

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Jalan Soekarno Hatta No.1, Pekanbaru, Tampan, Pekanbaru, Riau, Indonesia, 28286

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

De Whitte Hotel (Citismart Hotel) is a hotel is located at Tampan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around De Whitte Hotel (Citismart Hotel)

Jalan Soekarno Hatta No.1, Pekanbaru, Tampan, Pekanbaru, Riau, Indonesia, 28286

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Discover More About De Whitte Hotel (Citismart Hotel)

Location
De Whitte Hotel (Citismart Hotel) is a hotel is located at Tampan.

About De Whitte Hotel (Citismart Hotel)

For you, travelers who wish to travel comfortably on a budget, De Whitte Hotel (Citismart Hotel) is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, De Whitte Hotel (Citismart Hotel) provides complete services and facilities that you and your colleagues need.

De Whitte Hotel (Citismart Hotel) is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

De Whitte Hotel (Citismart Hotel) is a wise choice for travelers visiting Tampan.

All facilities in De Whitte Hotel (Citismart Hotel)

Lobby

Exterior

Bedroom

Others

In-room Bathroom

Public Facilities

Parking
Coffee shop
Elevator
Room service
WiFi in public area

Hotel Services

24-hour Receptionist
Laundry service

Transportation

Airport transfer

Connectivity

LAN Internet

General

Smoking area

Business Facilities

Meeting facilities

Accommodation Policy & General Information in De Whitte Hotel (Citismart Hotel)

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

We require medical certificate for foreign guest that stated free of covid-19.

Additional Policy

We require medical certificate for foreign guest that stated free of covid-19.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at De Whitte Hotel (Citismart Hotel)	41
Number of floors in De Whitte Hotel (Citismart Hotel)	4
Another facilities in De Whitte Hotel (Citismart Hotel)	Coffee shop, Room service, WiFi in public area, 24-hour Receptionist, Laundry service

Frequently asked question in De Whitte Hotel (Citismart Hotel)

What are available facilities at De Whitte Hotel (Citismart Hotel)?

There are top facilites at De Whitte Hotel (Citismart Hotel) such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at De Whitte Hotel (Citismart Hotel)?

The standard check-in time at De Whitte Hotel (Citismart Hotel) is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of De Whitte Hotel (Citismart Hotel)?

De Whitte Hotel (Citismart Hotel) is a 2.0-star hotel.

How many floors does De Whitte Hotel (Citismart Hotel) have?

De Whitte Hotel (Citismart Hotel) has 4 floors.

How many rooms are available at De Whitte Hotel (Citismart Hotel)?

De Whitte Hotel (Citismart Hotel) has 41 rooms in total.

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More Reviews from Other Guests in De Whitte Hotel (Citismart Hotel)

Overall Ratings & Reviews De Whitte Hotel (Citismart Hotel)

Traveloka (1,730)

8.0

Very Good

From 1,730 reviews

Provided by travelers on

Cleanliness

7.9

Room Comfort

7.8

Meal

7.8

Location

8.6

Service and Facilites

8.0

People often mention about De Whitte Hotel (Citismart Hotel)

All

Distance to City Center (46)

Staff Friendliness (37)

Ambiance (34)

Bedroom (34)

Surroundings (33)

Accessibility (33)

Bathroom (26)

Hotel Area (25)

Family Friendly (22)

Taste (21)

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Traveler Reviews De Whitte Hotel (Citismart Hotel)

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Customer reviews

T***a

Leisure

10.0

/10

Reviewed 4 week(s) ago

The hotel staff is friendly, the rooms are nice. The only downside is that the food is sometimes a bit salty 🤭

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1 people find it helpful

T***a

10.0

/10

Reviewed 4 week(s) ago

Hotel staff is friendly, rooms are clean.

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Mifta H. R.

10.0

/10

Reviewed 6 week(s) ago

If it's a long holiday, book well in advance, as you won't be able to find a hotel otherwise. The strategic location is close to the mall, just a short walk away, so you don't have to worry about parking.

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T***o

Leisure

5.3

/10

Reviewed 9 week(s) ago

The mattress was full of fleas and smelled of corpses.

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2 people find it helpful

H***a

8.2

/10

Reviewed 10 week(s) ago

Located in the city center, kids love going to the mall.

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1 people find it helpful

D***n

Leisure

10.0

/10

Reviewed 11 week(s) ago

Fast check-in time, friendly service… close to everything… all in all, it's great…

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D***i

8.0

/10

Reviewed 12 week(s) ago

The room was so humid that it made me cough all night. It was raining when we arrived, and when we arrived, the floor was already covered in rainwater that had leaked into the room. When I took a shower, there was no soap. It was room 200. It was traumatic.

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2 people find it helpful

Sudarianto

8.7

/10

Reviewed 14 week(s) ago

I had to move rooms because of bedbugs, and the other room also had bedbugs. My wife's body is covered in hives. Please fix it.

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2 people find it helpful

M***M

Transit

10.0

/10

Reviewed 15 week(s) ago

The room is clean, the AC is cold and it is close to the mall.

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1 people find it helpful

j***a

8.2

/10

Reviewed 15 week(s) ago

There are a lot of bed bugs, even though we've moved rooms and moved to different floors. Hopefully, the infestation will be eradicated quickly and properly addressed.

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2 people find it helpful

A***u

Leisure

6.8

/10

Reviewed 16 week(s) ago

More attention should be paid to the cleanliness of the rooms and the water. The staff is friendly. The location is great.

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1 people find it helpful

R***a

6.4

/10

Reviewed 16 week(s) ago

I hadn't checked out yet, but the staff had already opened my room and thrown away the food inside. I'd only been out for a short walk to the mall next door.

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1 people find it helpful

R***i

8.8

/10

Reviewed 18 week(s) ago

R4 parking is being fought over by people going to LW mall who are not staying at the hotel.

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a***e

10.0

/10

Reviewed 18 week(s) ago

Good, steady, easy access everywhere.

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1 people find it helpful

Faizal A.

Business

10.0

/10

Reviewed 20 week(s) ago

Close and strategic because of its location in the mall area

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2 people find it helpful

D***a

10.0

/10

Reviewed 20 week(s) ago

It's good, suitable for resting.

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ajeng l.

10.0

/10

Reviewed 23 week(s) ago

The rooms are comfortable and the prices are pocket-friendly.

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1 people find it helpful

N***l

8.5

/10

Reviewed 24 week(s) ago

The hotel is really good, strategic location

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L***i

Transit

8.2

/10

Reviewed 24 week(s) ago

The bathroom is not very clean, as if it hasn't been cleaned. The floor, walls, and toilet are clearly black. Please evaluate this.

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2 people find it helpful

a***a

8.6

/10

Reviewed 24 week(s) ago

Soap and towels had to be asked downstairs. I had a baby with me and was given the 4th floor, but the elevator was broken :(

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Bedroom 4 De Whitte Hotel (Citismart Hotel)

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.