Delonix Hotel Karawang

Hotels
8.8
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Staff Friendliness (60)
Room Space (53)
Bedroom (50)
Ambiance (49)

osel S.

10.0
/ 10
The location is easy to find. The staff is friendly and very helpful. The hotel is clean, comfortable, and quiet. There are plenty of culinary options nearby. The breakfast menu is very appetizing.
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Dadang F.

10.0
/ 10
My first time staying here... It was amazing, very comfortable, clean, the atmosphere was calm, the service was very friendly, the food was delicious... Highly recommended... I will schedule a staycation here again next time.
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Verified Traveler

10.0
/ 10
The staff are friendly, the facilities are excellent, great hospitality, breakfast is also good.

Ramitha C. S.

9.7
/ 10
The staff are all friendly and very helpful. Requests are always responded to promptly. Thank you, and I look forward to staying here again.
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Widya L.

10.0
/ 10
This is my second time stay at Delonix, and still had an unforgettable stay experience. The FO team was amazing, incredibly responsive and friendly. Clean rooms, delicious food, wheelchair friendly. Ofuro is a must-try!! thank you Delonix, keep up the good work👍👍
In the Area
See Map
Exit Tol Karawang Barat, Komplek Sedana Golf Km.47 Sukaluyu, Telukjambe , Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Delonix Hotel Karawang Golf Wing Studio Delonix On Deal Delonix Hotel Karawang is a hotel is located at West Karawang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Delonix Hotel Karawang

Exit Tol Karawang Barat, Komplek Sedana Golf Km.47 Sukaluyu, Telukjambe , Karawang Barat, Karawang, Jawa Barat, Indonesia, 41361
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Lobby Delonix Hotel Karawang
Exterior 2 Delonix Hotel Karawang

Discover More About Delonix Hotel Karawang

note: hotel was previously named Delonix Hotel Karawang Golf Wing Studio Delonix On Deal

Location


Delonix Hotel Karawang is a hotel is located at West Karawang.

About Delonix Hotel Karawang

From business event to corporate gathering, Delonix Hotel Karawang provides complete services and facilities that you and your colleagues need.

This hotel is an ideal choice for you, novice to professional golfers.

If you plan to have a long-term stay, staying at Delonix Hotel Karawang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Delonix Hotel Karawang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Delonix Hotel Karawang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Delonix Hotel Karawang .

All facilities in Delonix Hotel Karawang

Bar, Cafe and Lounge Delonix Hotel Karawang
Bar, Cafe and Lounge
Swimming Pool Delonix Hotel Karawang
Swimming Pool
Entertainment Facility Delonix Hotel Karawang
Entertainment Facility
Fitness Center Delonix Hotel Karawang
Fitness Center
Functional Hall Delonix Hotel Karawang
Functional Hall

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Separate shower and tub
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Poolside bar

Things to Do

  • Fitness center
  • Garden
  • Hot tub
  • Indoor heated pool
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Sports and Recreations

  • Billiard
  • Cycling
  • Fitness center
  • Game room
  • Table tennis

Transportation

  • Area shuttle
  • Secure parking
  • Shopping center shuttle

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Delonix Hotel Karawang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Delonix Hotel Karawang
172
Number of floors in Delonix Hotel Karawang
12
Another facilities in Delonix Hotel Karawang
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in Delonix Hotel Karawang

What are available facilities at Delonix Hotel Karawang ?
There are top facilites at Delonix Hotel Karawang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Delonix Hotel Karawang ?
The standard check-in time at Delonix Hotel Karawang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Delonix Hotel Karawang provide breakfast?
Yes, Delonix Hotel Karawang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Delonix Hotel Karawang ?
Delonix Hotel Karawang is a 4.0-star hotel.
How many floors does Delonix Hotel Karawang have?
Delonix Hotel Karawang has 12 floors.
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More Reviews from Other Guests in Delonix Hotel Karawang

Overall Ratings & Reviews Delonix Hotel Karawang

Traveloka (943)
Other sources (58)
8.8
Very Good
From 943 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.5

Location

8.7

Service and Facilites

9.1

People often mention about Delonix Hotel Karawang
All
Staff Friendliness (46)
Ambiance (41)
Room Space (41)
Bedroom (41)
Hotel Area (41)
Surroundings (40)
Bathroom (38)
Taste (36)
Family Friendly (34)
Variety (34)
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Traveler Reviews Delonix Hotel Karawang

Number of reviews per page
20
40
Customer reviews
Profile Picture
Eva N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff and security are very friendly.
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Accommodation's Reply
24 Jun 2026
Dear Eva N., Thank you for your kind review. We are pleased to hear that you found our staff and security team very friendly. Your appreciation means a lot to us, and we look forward to welcoming you back again soon. Warm regards, S. Adi Saputra Hotel Manager
osel S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The location is easy to find. The staff is friendly and very helpful. The hotel is clean, comfortable, and quiet. There are plenty of culinary options nearby. The breakfast menu is very appetizing.
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Accommodation's Reply
24 Jun 2026
Dear osel S, Thank you for your kind review. We are delighted to hear that you found our location easy to reach and enjoyed the cleanliness, comfort, and peaceful atmosphere of the hotel. We are also pleased to know that our staff was friendly and helpful We truly appreciate your support and look forward to welcoming you back again soon. Warm regards, S. Adi Saputra Hotel Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
At first, we thought the hotel would be boring and apartment-like, especially since most of the guests were Japanese. We were worried we'd feel intimidated, but from check-in, through breakfast, through the tour, and through leaving, all the staff were incredibly friendly and kind. We felt truly appreciated at every moment. It's going to be a wonderful stay. Thank you, Delonix.
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3 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear G***t, Thank you for sharing your experience with us. We are truly happy to know that your stay turned out to be a pleasant and enjoyable one. It is especially meaningful to hear that from check-in, breakfast, walking around the hotel, until your departure, our team made you feel welcomed, comfortable, and valued at every moment. Your kind words about our staff’s friendliness and service are greatly appreciated. Thank you for choosing Delonix Hotel Karawang. We look forward to welcoming you again for another enjoyable stay. Warm regards, S. Adi Saputra Hotel Manager
Dadang F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
My first time staying here... It was amazing, very comfortable, clean, the atmosphere was calm, the service was very friendly, the food was delicious... Highly recommended... I will schedule a staycation here again next time.
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Accommodation's Reply
09 Jun 2026
Dear Dadang F, Thank you for your wonderful review. We are very happy to know that your first stay with us was such a great experience and that you enjoyed the comfort, cleanliness, peaceful atmosphere, friendly service, and delicious food. Your recommendation means a lot to us. We look forward to welcoming you back for your next staycation at Delonix Hotel Karawang. Warm regards, S. Adi Saputra Hotel Manager
Y***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The best ofuro and super nice room.
3 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Y***a, Thank you for your kind review. We are delighted to hear that you enjoyed our ofuro and found the room super nice. We truly appreciate your support and look forward to welcoming you back again to Delonix Hotel Karawang. Warm regards, S. Adi Saputra Hotel Manager
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Febrinaldi I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Perfect, all services and facilities can be used
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Accommodation's Reply
09 Jun 2026
Dear Febrinaldi I., Thank you for your wonderful review. We are delighted to know that you had a perfect stay and that you were able to enjoy all of our facilities and services. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back again to Delonix Hotel Karawang. Warm regards, S. Adi Saputra Hotel Manager
Helmy P. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
I spent my Eid al-Fitr 2026 staycation with my family at the Delonix Hotel Karawang. I stayed in a Premier Golf View room. Upon entering, I was greeted by a kitchenette and cupboards equipped with a microwave, iron and ironing board, refrigerator, water heater, two bottles of water, towels, and a safe. The bathroom was equipped with a bathtub and shower, a hairdryer, a vanity mirror, and toiletries. The bathroom was quite spacious thanks to the separate bathtub, shower, and toilet areas. The bedroom then featured a king-size bed, plush pillows and cushions, a large, super-comfortable sofa, and a writing desk with a comfortable work chair. Despite all this, the room still felt spacious due to its size. One morning, our family of three—nine adults and two 10-year-old children—gathered in one room for morning prayers, but it still felt empty. The staff were friendly, always smiling and greeting us. When I wanted to use the onsen ofuri (hot spring bath), they were well prepared. One incident happened: I lost the key to my wardrobe during the sauna. The staff promptly helped me retrieve the key from between the wooden beams of the sauna. The food was delicious and varied, and the opening hours were also early, from 6 a.m. to 10:30 a.m., so I didn't have to rush to get up or eat. Thank you. One of the things I provided during the survey was the television facilities. I wish they had a smart TV, because for this price, even far below the price of a Delonix room, they already offer that feature. The hotel is close to the high-speed train station, as I also used that transportation. It's also close to a large clothing outlet center in Karawang. Oh yes, while staying there, I left something (a bag) behind. I was contacted a few hours after I checked out, and shortly after, around the next day, my item was delivered and arrived at my home. I was, of course, responsible for the shipping costs. Thank you for a pleasant experience at the Delonix Hotel.
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Accommodation's Reply
09 Jun 2026
Dear Helmy P. P., Thank you for your kind review and for choosing Delonix Hotel Karawang for your Lebaran 2026 family staycation. We are happy to know that you and your family enjoyed the Premier Golf View room, our facilities, the food, and the warm service from our team. It is also wonderful to hear that our staff could assist you well, both during your stay and in returning your left-behind bag after check-out. Thank you as well for your feedback about the TV facilities. We truly appreciate your suggestion regarding Smart TV and will take it into consideration for future improvements. We are grateful for your support and look forward to welcoming you and your family again soon. Warm regards, S. Adi Saputra Hotel Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Peaceful and clean air here, also here have onsen like in Japan
1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Thank you for sharing your kind review. We are delighted to know that you enjoyed the peaceful atmosphere and clean air during your stay. It is also wonderful to hear that you appreciated our onsen facility, which offers a relaxing experience inspired by Japan. Your positive feedback means a lot to us, and we look forward to welcoming you back to Delonix Hotel Karawang for another refreshing stay. Warm regards, Suryana Adi Saputra Hotel Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 14 week(s) ago
Overall score 8.5 out of 10. Almost perfect (super friendly staff, comfortable and cool hotel atmosphere, fully equipped gym, swimming pool, great for kids. Free bikes are available, but please check the bikes. 3 of them couldn't be used due to flat tires. A suggestion: Can they be used outside the hotel area?) Breakfast only needs improvement: Very little variety, the food tastes average, even though compared to hotels below Delonix, such as Fave Hotel. Delonix is a 4-star hotel, but the breakfast variety and taste are below 3-star hotels like Fave Hotel, which is close to Delonix. The bread is limited to croissants and white bread. There are no other pastries, making breakfast unexciting for kids. Coffee takes a long time to prepare; it would be better if it wasn't pre-made and could be refilled like infused water. Hot tea is lacking, and it's not readily available because it's tucked away in a corner. Iced tea could be sweeter, especially for kids. It's better to try the orange juice first because it's sour and bitter. The salads lacked variety, even though I was quite busy when I stayed on March 22, 2026. The nasi uduk tasted better if eaten outside the hotel, even though the additional breakfast per person, excluding tax and service charge, was already 125,000 Rupiah (adults, children 45,000 Rupiah). If asked if I'd return, I'd definitely do so, but I'd book without breakfast.
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2 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Thank you for your detailed review and for giving us an 8.5 out of 10. We are happy to know that you enjoyed our friendly staff, comfortable atmosphere, gym, swimming pool, and spacious hotel facilities. Thank you also for your feedback about the bicycles. We will make sure our team checks and improves their condition. At the same time, we sincerely apologize that the breakfast did not meet your expectations. We truly appreciate your comments regarding the variety, taste, coffee service, tea station, juice, salad, and overall value. Please rest assured that your feedback has been shared with our team for improvement. Thank you once again for your valuable feedback. We are glad to know you would still consider staying with us again, and we hope to welcome you back to Delonix Hotel Karawang for an even better experience. Warm regards, Suryana Adi Saputra Hotel Manager
Winoto H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The hotel is very beautiful, perfect for a family staycation. The rooms are clean and spacious. There's also a spacious ofuro. Highly recommended.
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Accommodation's Reply
09 Jun 2026
Dear Winoto H, Thank you for taking the time to share your wonderful review. We are delighted to know that you enjoyed the lush and tranquil atmosphere of our hotel, making it a great choice for a family staycation. It is also wonderful to hear that you found the room clean and spacious, and that you enjoyed our spacious ofuro facility. Your kind recommendation means a lot to us, and we truly appreciate your positive feedback. We look forward to welcoming you and your family back to Delonix Hotel Karawang for another memorable stay. Warm regards, Suryana Adi Saputra Hotel Manager
M***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Friendly staff, very homey, lots of shady trees, spacious rooms, great
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1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear M***o, Thank you for sharing your wonderful review. We are delighted to know that you enjoyed the friendliness of our staff, the homey atmosphere, the lush surroundings with many trees, and the spacious room. It is truly rewarding to hear that these aspects made your stay a great one. Your kind feedback means a lot to us, and we look forward to welcoming you back to Delonix Hotel Karawang for another memorable stay. Warm regards, Suryana Adi Saputra Hotel Manager
V***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 23 week(s) ago
Unsatisfactory service, slow response
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Accommodation's Reply
09 Jun 2026
Dear V***a, Thank you for taking the time to share your feedback with us. We sincerely apologize that the service did not meet your expectations and that you experienced a slow response during your stay. Please accept our apologies for the inconvenience caused. Your feedback is very important to us, and we will certainly address this matter with our team as part of our ongoing efforts to improve the quality of our service. We are committed to providing a better experience for all our guests. We appreciate your comments and hope to have the opportunity to welcome you back to Delonix Hotel Karawang for an improved stay in the future. Warm regards, Suryana Adi Saputra Hotel Manager
Bobbi J. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
It's very good to stay at Delonix, comfortable.
2 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Bobbi J.S, Thank you for your kind review. We are pleased to know that you had a very comfortable stay at Delonix. We truly appreciate your support and look forward to welcoming you back again soon. Warm regards, S. Adi Saputra Hotel Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Friendly and helpful staff, thanks
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Accommodation's Reply
09 Jun 2026
Dear G***t, Thank you for your kind review. We are glad to hear that you found our staff friendly and helpful. We truly appreciate your support and look forward to welcoming you back again to Delonix Hotel Karawang. Warm regards, S. Adi Saputra Hotel Manager
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
The onsen is quite good for a weekend. It's recommended to book a room not in the wing, as it's quite far from the reception. The atmosphere is okay. The only thing missing is a children's play area.
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2 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear M***D, Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the onsen and the overall atmosphere during your weekend stay. We also appreciate your comments regarding the room location and the children’s play area. Your feedback is valuable to us and will be taken into consideration as we continue to improve our facilities and guest experience. Thank you once again, and we look forward to welcoming you back to Delonix Hotel Karawang. Warm regards, S. Adi Saputra Hotel Manager
C***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 30 week(s) ago
For the price I stayed, breakfast should have been included. The TV and channels are very limited. Still not using a Smart TV. Who wants to watch Rajawali TV or Moji TV? They still use a decoder. So bad. Try replacing it with a Smart TV. There are Netflix, Disney, YouTube, and various other options. So you won't be bored in your room, which is far from everywhere.
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Accommodation's Reply
09 Jun 2026
Dear C***a, Thank you for sharing your feedback with us. We are sorry to hear that your stay did not fully meet your expectations, especially regarding the breakfast inclusion and the television facilities. We appreciate your suggestion about upgrading to Smart TVs with access to streaming services such as Netflix, Disney+, and YouTube. Your feedback is very valuable and will be taken into consideration as we continue to improve our guest experience. Thank you once again for your comments. We hope to have the opportunity to welcome you again and provide a better stay in the future. Warm regards, S. Adi Saputra Hotel Manager
D***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 32 week(s) ago
Always love Delonix so much. Happy
2 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear D***d, Thank you for your lovely review and for your continued love and support for Delonix. We are so happy to know that your experience with us always brings you happiness. We look forward to welcoming you back again soon. Warm regards, S. Adi Saputra Hotel Manager
D***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 32 week(s) ago
Love to be here, everything at [PLACE] was incredible
1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear D***d, Thank you for your lovely review. We are delighted to hear that you loved being here and that everything at Delonix was incredible. We truly appreciate your kind words and look forward to welcoming you back again soon. Warm regards, S. Adi Saputra Hotel Manager
G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
If you don't want to deal with the traffic jams in Puncak and Bandung, you can come here. Staying here is also fun, the staff are friendly from check-in to check-out. The restaurant is always asking if you're missing or need anything. Because there are a lot of Japanese people, the breakfast menu is interesting, unlike other hotels. They even have nato and udon. It's really fun, worth trying ☺️
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Accommodation's Reply
09 Jun 2026
Dear G***a, Thank you for your wonderful review. We are delighted to hear that your stay at Delonix Hotel Karawang reminded you of Japan and that you enjoyed the Japanese-style room facilities, delicious food, and friendly service from our staff. Your kind words mean a lot to us, and we are very happy to know that you had such a satisfying experience. We truly look forward to welcoming you back again soon. Warm regards, S. Adi Saputra Hotel Manager
A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Just got back from Japan. Staying at Delonix reminded me of Japan. The toilet in the room is very Japanese. The seat can be adjusted to warm the water, plus a hair dryer. Very sophisticated. The food is delicious, the staff is friendly. This hotel is really cool. I want to come here again. Very satisfied
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1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear A***e, Thank you for your wonderful review. We are delighted to hear that your stay at Delonix Hotel Karawang reminded you of Japan and that you enjoyed the Japanese-style room facilities, delicious food, and friendly service from our staff. Your kind words mean a lot to us, and we are very happy to know that you had such a satisfying experience. We truly look forward to welcoming you back again soon. Warm regards, S. Adi Saputra Hotel Manager
Number of reviews per page
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40

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Exterior 4 Delonix Hotel Karawang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Delonix Hotel Karawang

Traveloka (943)
Other sources (58)
8.8
Very Good
From 943 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.5

Location

8.7

Service and Facilites

9.1

People often mention about Delonix Hotel Karawang
All
Staff Friendliness (46)
Ambiance (41)
Room Space (41)
Bedroom (41)
Hotel Area (41)
Surroundings (40)
Bathroom (38)
Taste (36)
Family Friendly (34)
Variety (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Delonix Hotel Karawang

Number of reviews per page
20
40
Customer reviews
Profile Picture
Eva N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff and security are very friendly.
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Accommodation's Reply
24 Jun 2026
Dear Eva N., Thank you for your kind review. We are pleased to hear that you found our staff and security team very friendly. Your appreciation means a lot to us, and we look forward to welcoming you back again soon. Warm regards, S. Adi Saputra Hotel Manager
osel S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The location is easy to find. The staff is friendly and very helpful. The hotel is clean, comfortable, and quiet. There are plenty of culinary options nearby. The breakfast menu is very appetizing.
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Accommodation's Reply
24 Jun 2026
Dear osel S, Thank you for your kind review. We are delighted to hear that you found our location easy to reach and enjoyed the cleanliness, comfort, and peaceful atmosphere of the hotel. We are also pleased to know that our staff was friendly and helpful We truly appreciate your support and look forward to welcoming you back again soon. Warm regards, S. Adi Saputra Hotel Manager
Verified Traveler
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Staycation
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9.1
/10
Reviewed 6 week(s) ago
At first, we thought the hotel would be boring and apartment-like, especially since most of the guests were Japanese. We were worried we'd feel intimidated, but from check-in, through breakfast, through the tour, and through leaving, all the staff were incredibly friendly and kind. We felt truly appreciated at every moment. It's going to be a wonderful stay. Thank you, Delonix.
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3 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear G***t, Thank you for sharing your experience with us. We are truly happy to know that your stay turned out to be a pleasant and enjoyable one. It is especially meaningful to hear that from check-in, breakfast, walking around the hotel, until your departure, our team made you feel welcomed, comfortable, and valued at every moment. Your kind words about our staff’s friendliness and service are greatly appreciated. Thank you for choosing Delonix Hotel Karawang. We look forward to welcoming you again for another enjoyable stay. Warm regards, S. Adi Saputra Hotel Manager
Dadang F.
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Staycation
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10.0
/10
Reviewed 10 week(s) ago
My first time staying here... It was amazing, very comfortable, clean, the atmosphere was calm, the service was very friendly, the food was delicious... Highly recommended... I will schedule a staycation here again next time.
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Accommodation's Reply
09 Jun 2026
Dear Dadang F, Thank you for your wonderful review. We are very happy to know that your first stay with us was such a great experience and that you enjoyed the comfort, cleanliness, peaceful atmosphere, friendly service, and delicious food. Your recommendation means a lot to us. We look forward to welcoming you back for your next staycation at Delonix Hotel Karawang. Warm regards, S. Adi Saputra Hotel Manager
Y***a
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Business
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9.4
/10
Reviewed 13 week(s) ago
The best ofuro and super nice room.
3 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Y***a, Thank you for your kind review. We are delighted to hear that you enjoyed our ofuro and found the room super nice. We truly appreciate your support and look forward to welcoming you back again to Delonix Hotel Karawang. Warm regards, S. Adi Saputra Hotel Manager
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Febrinaldi I.
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10.0
/10
Reviewed 13 week(s) ago
Perfect, all services and facilities can be used
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Accommodation's Reply
09 Jun 2026
Dear Febrinaldi I., Thank you for your wonderful review. We are delighted to know that you had a perfect stay and that you were able to enjoy all of our facilities and services. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back again to Delonix Hotel Karawang. Warm regards, S. Adi Saputra Hotel Manager
Helmy P. P.
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10.0
/10
Reviewed 14 week(s) ago
I spent my Eid al-Fitr 2026 staycation with my family at the Delonix Hotel Karawang. I stayed in a Premier Golf View room. Upon entering, I was greeted by a kitchenette and cupboards equipped with a microwave, iron and ironing board, refrigerator, water heater, two bottles of water, towels, and a safe. The bathroom was equipped with a bathtub and shower, a hairdryer, a vanity mirror, and toiletries. The bathroom was quite spacious thanks to the separate bathtub, shower, and toilet areas. The bedroom then featured a king-size bed, plush pillows and cushions, a large, super-comfortable sofa, and a writing desk with a comfortable work chair. Despite all this, the room still felt spacious due to its size. One morning, our family of three—nine adults and two 10-year-old children—gathered in one room for morning prayers, but it still felt empty. The staff were friendly, always smiling and greeting us. When I wanted to use the onsen ofuri (hot spring bath), they were well prepared. One incident happened: I lost the key to my wardrobe during the sauna. The staff promptly helped me retrieve the key from between the wooden beams of the sauna. The food was delicious and varied, and the opening hours were also early, from 6 a.m. to 10:30 a.m., so I didn't have to rush to get up or eat. Thank you. One of the things I provided during the survey was the television facilities. I wish they had a smart TV, because for this price, even far below the price of a Delonix room, they already offer that feature. The hotel is close to the high-speed train station, as I also used that transportation. It's also close to a large clothing outlet center in Karawang. Oh yes, while staying there, I left something (a bag) behind. I was contacted a few hours after I checked out, and shortly after, around the next day, my item was delivered and arrived at my home. I was, of course, responsible for the shipping costs. Thank you for a pleasant experience at the Delonix Hotel.
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Accommodation's Reply
09 Jun 2026
Dear Helmy P. P., Thank you for your kind review and for choosing Delonix Hotel Karawang for your Lebaran 2026 family staycation. We are happy to know that you and your family enjoyed the Premier Golf View room, our facilities, the food, and the warm service from our team. It is also wonderful to hear that our staff could assist you well, both during your stay and in returning your left-behind bag after check-out. Thank you as well for your feedback about the TV facilities. We truly appreciate your suggestion regarding Smart TV and will take it into consideration for future improvements. We are grateful for your support and look forward to welcoming you and your family again soon. Warm regards, S. Adi Saputra Hotel Manager
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Leisure
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9.7
/10
Reviewed 14 week(s) ago
Peaceful and clean air here, also here have onsen like in Japan
1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Thank you for sharing your kind review. We are delighted to know that you enjoyed the peaceful atmosphere and clean air during your stay. It is also wonderful to hear that you appreciated our onsen facility, which offers a relaxing experience inspired by Japan. Your positive feedback means a lot to us, and we look forward to welcoming you back to Delonix Hotel Karawang for another refreshing stay. Warm regards, Suryana Adi Saputra Hotel Manager
Verified Traveler
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Staycation
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9.3
/10
Reviewed 14 week(s) ago
Overall score 8.5 out of 10. Almost perfect (super friendly staff, comfortable and cool hotel atmosphere, fully equipped gym, swimming pool, great for kids. Free bikes are available, but please check the bikes. 3 of them couldn't be used due to flat tires. A suggestion: Can they be used outside the hotel area?) Breakfast only needs improvement: Very little variety, the food tastes average, even though compared to hotels below Delonix, such as Fave Hotel. Delonix is a 4-star hotel, but the breakfast variety and taste are below 3-star hotels like Fave Hotel, which is close to Delonix. The bread is limited to croissants and white bread. There are no other pastries, making breakfast unexciting for kids. Coffee takes a long time to prepare; it would be better if it wasn't pre-made and could be refilled like infused water. Hot tea is lacking, and it's not readily available because it's tucked away in a corner. Iced tea could be sweeter, especially for kids. It's better to try the orange juice first because it's sour and bitter. The salads lacked variety, even though I was quite busy when I stayed on March 22, 2026. The nasi uduk tasted better if eaten outside the hotel, even though the additional breakfast per person, excluding tax and service charge, was already 125,000 Rupiah (adults, children 45,000 Rupiah). If asked if I'd return, I'd definitely do so, but I'd book without breakfast.
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2 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Thank you for your detailed review and for giving us an 8.5 out of 10. We are happy to know that you enjoyed our friendly staff, comfortable atmosphere, gym, swimming pool, and spacious hotel facilities. Thank you also for your feedback about the bicycles. We will make sure our team checks and improves their condition. At the same time, we sincerely apologize that the breakfast did not meet your expectations. We truly appreciate your comments regarding the variety, taste, coffee service, tea station, juice, salad, and overall value. Please rest assured that your feedback has been shared with our team for improvement. Thank you once again for your valuable feedback. We are glad to know you would still consider staying with us again, and we hope to welcome you back to Delonix Hotel Karawang for an even better experience. Warm regards, Suryana Adi Saputra Hotel Manager
Winoto H.
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9.7
/10
Reviewed 15 week(s) ago
The hotel is very beautiful, perfect for a family staycation. The rooms are clean and spacious. There's also a spacious ofuro. Highly recommended.
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Accommodation's Reply
09 Jun 2026
Dear Winoto H, Thank you for taking the time to share your wonderful review. We are delighted to know that you enjoyed the lush and tranquil atmosphere of our hotel, making it a great choice for a family staycation. It is also wonderful to hear that you found the room clean and spacious, and that you enjoyed our spacious ofuro facility. Your kind recommendation means a lot to us, and we truly appreciate your positive feedback. We look forward to welcoming you and your family back to Delonix Hotel Karawang for another memorable stay. Warm regards, Suryana Adi Saputra Hotel Manager
M***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Friendly staff, very homey, lots of shady trees, spacious rooms, great
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1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear M***o, Thank you for sharing your wonderful review. We are delighted to know that you enjoyed the friendliness of our staff, the homey atmosphere, the lush surroundings with many trees, and the spacious room. It is truly rewarding to hear that these aspects made your stay a great one. Your kind feedback means a lot to us, and we look forward to welcoming you back to Delonix Hotel Karawang for another memorable stay. Warm regards, Suryana Adi Saputra Hotel Manager
V***a
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5.0
/10
Reviewed 23 week(s) ago
Unsatisfactory service, slow response
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Accommodation's Reply
09 Jun 2026
Dear V***a, Thank you for taking the time to share your feedback with us. We sincerely apologize that the service did not meet your expectations and that you experienced a slow response during your stay. Please accept our apologies for the inconvenience caused. Your feedback is very important to us, and we will certainly address this matter with our team as part of our ongoing efforts to improve the quality of our service. We are committed to providing a better experience for all our guests. We appreciate your comments and hope to have the opportunity to welcome you back to Delonix Hotel Karawang for an improved stay in the future. Warm regards, Suryana Adi Saputra Hotel Manager
Bobbi J. S.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
It's very good to stay at Delonix, comfortable.
2 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Bobbi J.S, Thank you for your kind review. We are pleased to know that you had a very comfortable stay at Delonix. We truly appreciate your support and look forward to welcoming you back again soon. Warm regards, S. Adi Saputra Hotel Manager
Verified Traveler
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10.0
/10
Reviewed 24 week(s) ago
Friendly and helpful staff, thanks
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Accommodation's Reply
09 Jun 2026
Dear G***t, Thank you for your kind review. We are glad to hear that you found our staff friendly and helpful. We truly appreciate your support and look forward to welcoming you back again to Delonix Hotel Karawang. Warm regards, S. Adi Saputra Hotel Manager
M***d
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
The onsen is quite good for a weekend. It's recommended to book a room not in the wing, as it's quite far from the reception. The atmosphere is okay. The only thing missing is a children's play area.
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2 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear M***D, Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the onsen and the overall atmosphere during your weekend stay. We also appreciate your comments regarding the room location and the children’s play area. Your feedback is valuable to us and will be taken into consideration as we continue to improve our facilities and guest experience. Thank you once again, and we look forward to welcoming you back to Delonix Hotel Karawang. Warm regards, S. Adi Saputra Hotel Manager
C***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 30 week(s) ago
For the price I stayed, breakfast should have been included. The TV and channels are very limited. Still not using a Smart TV. Who wants to watch Rajawali TV or Moji TV? They still use a decoder. So bad. Try replacing it with a Smart TV. There are Netflix, Disney, YouTube, and various other options. So you won't be bored in your room, which is far from everywhere.
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1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear C***a, Thank you for sharing your feedback with us. We are sorry to hear that your stay did not fully meet your expectations, especially regarding the breakfast inclusion and the television facilities. We appreciate your suggestion about upgrading to Smart TVs with access to streaming services such as Netflix, Disney+, and YouTube. Your feedback is very valuable and will be taken into consideration as we continue to improve our guest experience. Thank you once again for your comments. We hope to have the opportunity to welcome you again and provide a better stay in the future. Warm regards, S. Adi Saputra Hotel Manager
D***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 32 week(s) ago
Always love Delonix so much. Happy
2 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear D***d, Thank you for your lovely review and for your continued love and support for Delonix. We are so happy to know that your experience with us always brings you happiness. We look forward to welcoming you back again soon. Warm regards, S. Adi Saputra Hotel Manager
D***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 32 week(s) ago
Love to be here, everything at [PLACE] was incredible
1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear D***d, Thank you for your lovely review. We are delighted to hear that you loved being here and that everything at Delonix was incredible. We truly appreciate your kind words and look forward to welcoming you back again soon. Warm regards, S. Adi Saputra Hotel Manager
G***a
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Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
If you don't want to deal with the traffic jams in Puncak and Bandung, you can come here. Staying here is also fun, the staff are friendly from check-in to check-out. The restaurant is always asking if you're missing or need anything. Because there are a lot of Japanese people, the breakfast menu is interesting, unlike other hotels. They even have nato and udon. It's really fun, worth trying ☺️
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2 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear G***a, Thank you for your wonderful review. We are delighted to hear that your stay at Delonix Hotel Karawang reminded you of Japan and that you enjoyed the Japanese-style room facilities, delicious food, and friendly service from our staff. Your kind words mean a lot to us, and we are very happy to know that you had such a satisfying experience. We truly look forward to welcoming you back again soon. Warm regards, S. Adi Saputra Hotel Manager
A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Just got back from Japan. Staying at Delonix reminded me of Japan. The toilet in the room is very Japanese. The seat can be adjusted to warm the water, plus a hair dryer. Very sophisticated. The food is delicious, the staff is friendly. This hotel is really cool. I want to come here again. Very satisfied
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1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear A***e, Thank you for your wonderful review. We are delighted to hear that your stay at Delonix Hotel Karawang reminded you of Japan and that you enjoyed the Japanese-style room facilities, delicious food, and friendly service from our staff. Your kind words mean a lot to us, and we are very happy to know that you had such a satisfying experience. We truly look forward to welcoming you back again soon. Warm regards, S. Adi Saputra Hotel Manager
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