EL LAGO HOTEL

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9.4
/10
Exceptional
55 reviews

What Guests Say About Their Stay

Alvin L.

10.0
/ 10
The rooms are comfortable, clean, and offer stunning views of Mount Kintamani. The atmosphere is cool and peaceful, especially in the morning. The staff is friendly, the food is delicious, and the selection is quite varied. It's perfect for a relaxing getaway and enjoying the natural scenery.
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Verified Traveler

10.0
/ 10
Enjoy the beauty of the sunrise directly from the balcony of your room while enjoying breakfast and every corner of the hotel is aesthetic.
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r***a

10.0
/ 10
Very good, the service is top, the employees are all friendly, 5 stars in short.
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Triana W.

9.1
/ 10
An amazing experience, a room with a balcony directly facing the mountain, sunrise, friendly staff and of course super delicious unagi rice....
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I***a

10.0
/ 10
Sometimes all you need is cold air, mountain views, and moments that feel slower ☁️✨ Thank you El Lago for such a beautiful experience
In the Area
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Jl. Raya Penelokan No.899, Batur Sel., Kec. Kintamani, Kabupaten Bangli, Bali 80652, Kintamani, Bangli, Bali, Indonesia, 80652

Main Facilities

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AC
Restaurant
Parking
WiFi
EL LAGO HOTEL is a hotel is located at Kintamani.
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What's around EL LAGO HOTEL

Jl. Raya Penelokan No.899, Batur Sel., Kec. Kintamani, Kabupaten Bangli, Bali 80652, Kintamani, Bangli, Bali, Indonesia, 80652
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Location


EL LAGO HOTEL is a hotel is located at Kintamani.

About EL LAGO HOTEL

Savor your favorite dishes with special cuisines from EL LAGO HOTEL exclusively for you.

EL LAGO HOTEL is a hotel with great comfort and excellent service according to most hotel's guests.

EL LAGO HOTEL is a wise choice for travelers visiting Kintamani.

All facilities in EL LAGO HOTEL

Bar, Cafe and Lounge EL LAGO HOTEL
Bar, Cafe and Lounge
Common Space EL LAGO HOTEL
Common Space
Others EL LAGO HOTEL
Others
Restaurant EL LAGO HOTEL
Restaurant

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box

In-room Facilities

  • Bathrobe
  • Hairdryer
  • In-room safe
  • TV

Food and Drinks

  • Bar
  • Cafe

General

  • AC
  • Non-smoking room

Hotel Services

  • Front desk
  • Tours

Connectivity

  • Free WiFi

Accommodation Policy & General Information in EL LAGO HOTEL

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 21:00
Check-out:
12:00 - 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 21:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at EL LAGO HOTEL
21
Number of floors in EL LAGO HOTEL
3
Another facilities in EL LAGO HOTEL
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in EL LAGO HOTEL

What are available facilities at EL LAGO HOTEL?
There are top facilites at EL LAGO HOTEL such as AC, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at EL LAGO HOTEL?
The standard check-in time at EL LAGO HOTEL is starting from 15:00 - 21:00 while the latest check-out time is at 12:00 - 12:00
Does EL LAGO HOTEL provide breakfast?
Yes, EL LAGO HOTEL provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of EL LAGO HOTEL?
EL LAGO HOTEL is a 0.0-star hotel.
How many floors does EL LAGO HOTEL have?
EL LAGO HOTEL has 3 floors.
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More Reviews from Other Guests in EL LAGO HOTEL

Overall Ratings & Reviews EL LAGO HOTEL

Traveloka (53)
Other sources (2)
9.4
Exceptional
From 53 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.3

Service and Facilites

9.2

People often mention about EL LAGO HOTEL
All
Family Friendly (3)
Surroundings (1)
Wifi (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
Taste (1)
Variety (1)
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Traveler Reviews EL LAGO HOTEL

Number of reviews per page
20
40
Customer reviews
Alvin L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The rooms are comfortable, clean, and offer stunning views of Mount Kintamani. The atmosphere is cool and peaceful, especially in the morning. The staff is friendly, the food is delicious, and the selection is quite varied. It's perfect for a relaxing getaway and enjoying the natural scenery.
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Accommodation's Reply
09 Aug 2026
Hello Mr. Alvin, Thank you so much for your excellent rating and for sharing your experience staying at El Lago Hotel 😊 We are delighted to hear that you enjoyed the comfortable and clean room, the beautiful view of Mount Kintamani, the cool and peaceful atmosphere, and the friendly service from our team. We are also pleased to hear that you enjoyed the food and menu we prepared. Thank you for choosing El Lago Hotel as your vacation spot and for enjoying the natural beauty of Kintamani. We hope to welcome you back again for an even more memorable experience. Sincerely, The El Lago Hotel Team
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Yasamonika
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
It just lacks an elevator... hehehe. The rest is perfect... you can see the sunrise from inside the room.
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Accommodation's Reply
09 Aug 2026
Hello Yasamonika, thank you so much for giving us a 9.7 rating and sharing your experience staying at El Lago 😊 We are very happy to hear that you enjoyed your stay, especially the opportunity to watch the sunrise directly from your room. Regarding the elevator, we apologize, El Lago currently does not have an elevator, and all rooms are accessible via stairs. We understand that an elevator would make access much more convenient, and we appreciate your feedback. Thank you for choosing El Lago, and we hope to welcome you back to Kintamani again! Sincerely, The El Lago Hotel Team
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R***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The drive from Kuta is 1.5 hours, but it's worth it once you arrive, for the best views. The food is all Western, though I recommend making an Indonesian menu.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you for your excellent rating and for taking the time to share your experience at El Lago Hotel. We are delighted to know that your visit to the hotel was rewarded with the stunning views you enjoyed upon arrival. The beauty of Lake Batur and Mount Batur is a key attraction we strive to offer to all our guests. Thank you also for your feedback regarding the menu. Your suggestions are invaluable and will be taken into consideration in adding more Indonesian dishes to our menu to provide an even more enriching dining experience for our guests. We hope to welcome you back to El Lago Hotel in the future. Sincerely, The El Lago Hotel Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Enjoy the beauty of the sunrise directly from the balcony of your room while enjoying breakfast and every corner of the hotel is aesthetic.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you so much for your excellent rating and for sharing your experience staying at El Lago Hotel. We are delighted to hear that you enjoyed the beautiful sunrise view from your room's balcony while having breakfast, and we are also pleased to know that the beautiful design throughout the hotel made a wonderful impression throughout your stay. Thank you for choosing El Lago as your vacation destination. We hope to welcome you back again to enjoy the same stunning sunrise views next time. Sincerely, The El Lago Hotel Team
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G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The facilities looked new and clean, the view was terrific, and the food was really worth the price.
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Accommodation's Reply
31 Jul 2026
Hello, Thank you very much for your wonderful review and for giving us such a great rating. We are delighted to hear that you enjoyed our clean and well-maintained facilities, the breathtaking views, and the food at our restaurant. Knowing that you found your dining experience worth the price is especially rewarding for our team, as we always strive to provide great quality and value. Thank you for choosing El Lago. We truly appreciate your support and look forward to welcoming you back for another memorable stay in Kintamani. Warm regards, El Lago Team
A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 6 week(s) ago
Rooms with super aesthetic, healing views, fresh air directly from the mountains... especially in the morning mist, it feels like a staycation above the clouds... the downside is that the food is mostly western food and transportation is inadequate.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you for your excellent rating and for sharing your experience at El Lago Hotel. We are delighted to hear that you enjoyed the beautiful rooms, relaxing atmosphere, fresh mountain air, and the morning misty moments that create a feeling of being above the clouds. This is the experience we aim to provide to all guests visiting Kintamani. Thank you also for your feedback regarding the food menu and transportation options. We greatly appreciate this feedback and will use it as a basis for our ratings to further improve our services and guest experience. We hope to welcome you back to El Lago Hotel again to enjoy the beauty of Kintamani. Sincerely, The El Lago Hotel Team
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Putri M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very impressive with the view from inside the room and outside the room.
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Accommodation's Reply
31 Jul 2026
Dear Ms. Putri, Thank you so much for your excellent rating and for sharing your experience at El Lago Hotel. We are delighted to hear that you were impressed with the beautiful views, both from your room and throughout the hotel. The beauty of Lake Batur and Mount Batur is an experience we strive to provide to all our guests. We hope to welcome you back again for another wonderful experience at El Lago Hotel. Sincerely, The El Lago Hotel Team
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very clean and comfortable hotel. We love it. Highly recommended.
1 people find it helpful
Accommodation's Reply
31 Jul 2026
Hello, Thank you very much for your perfect rating and your wonderful recommendation. We are delighted to hear that you found our hotel clean and comfortable, and that you loved your stay with us. Your recommendation means a great deal to our team and motivates us to continue providing the best experience for every guest. We look forward to welcoming you back to El Lago for another memorable stay. Warm regards, El Lago Team
r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very good, the service is top, the employees are all friendly, 5 stars in short.
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Accommodation's Reply
31 Jul 2026
Hello, thank you so much for your perfect score and wonderful review. We are delighted to hear that you were satisfied with our service and felt the warm welcome from the entire El Lago team. Reviews like this encourage us to continue striving to provide the best service to all our guests. We hope to welcome you back to El Lago again in the near future. Sincerely, The El Lago Hotel Team
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S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is friendly and the rooms are very comfortable.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you for your excellent rating and for sharing your experience. We are delighted to hear that you enjoyed your comfortable stay and the friendly service from our team. Guest satisfaction is our top priority, and your feedback motivates us to continue providing the best service. We hope to welcome you back to El Lago Hotel again for another memorable stay. Sincerely, The El Lago Hotel Team
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Azi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Completely unsuitable for people with disabilities and the elderly. No elevator or accessibility. Government regulations due to earthquake risk. Very cramped rooms at a fairly high price. The view is pleasant. The interior designer needs to rethink the cabinetry; it's not very functional. Other than that, it makes me want to linger here.
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+5
2 people find it helpful
Accommodation's Reply
31 Jul 2026
Dear Ms./Mrs. Azi, Thank you for your excellent rating and for taking the time to share your experience at El Lago. We are delighted to hear that you enjoyed the beautiful views and relaxing atmosphere during your stay. Thank you for your valuable feedback regarding accessibility for guests with disabilities. It is true that our hotel does not yet have an elevator or special entrance for guests with mobility limitations, as our building is constructed along the Kintamani hillside and adheres to local construction regulations. We understand that this may be inconvenient for senior citizens or guests with disabilities, and your feedback will be taken into consideration for future facility development. We also appreciate your comments regarding the cabin design. Such feedback helps us continuously improve the comfort of our guests. Thank you for choosing El Lago. We hope to welcome you back again soon. Sincerely, The El Lago Hotel Team
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Elena M.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 8 week(s) ago
We stayed for one night in Room 303. The view of Mount Batur from the hotel is absolutely breathtaking. The sunrise, in particular, was truly spectacular. The hotel staff, as well as the restaurant staff, were caring, attentive, and polite. The hotel has a fresh, modern interior, and the rooms are dry and comfortable, with dry bedding (which is not always a given in this area). The access road to the hotel is convenient, and there is ample parking. We were traveling by car, and having easy road access and parking was one of our main requirements. Now for the downsides: 1. Noise insulation is practically non-existent. At around 5:00 a.m., the staff start preparing for breakfast. It sounded like furniture was being moved, cleaning was taking place, and various items were being dropped. If you stay on the third level, you can expect an early wake-up call. In addition, many guests come specifically to take photos of the sunrise. If the noise from the breakfast preparations doesn't wake you up at 5:00 a.m., the voices and laughter of other guests likely will at around 6:00 a.m. 2. Breakfast. We had breakfast at Montana Café (Great Breakfast). The food was extremely greasy. Even the bread appeared to be fried in oil. I would not recommend it if you prefer lighter meals. There was simply too much oil in everything we ordered. 3. The room gets very hot after sunrise. After breakfast, I returned to the room to collect our belongings. It was around 8:00 a.m., and the room had already become quite stuffy due to direct sunlight. The air conditioning and blackout curtains were not sufficient to keep the room cool. Overall: If your priorities are a dry and comfortable room, dry bedding, convenient parking, and an incredible sunrise view, then this hotel delivers on all of those points. Just be prepared for an early morning, whether you planned for one or not.
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2 people find it helpful
Accommodation's Reply
31 Jul 2026
Dear Elena, Thank you for taking the time to share such a detailed and thoughtful review of your stay at El Lago. We are delighted to know that you enjoyed the breathtaking views of Mount Batur, especially the spectacular sunrise, as well as our modern design, comfortable rooms, convenient parking, and the warm hospitality of both our hotel and restaurant teams. Your kind words truly mean a lot to us. We also sincerely appreciate your constructive feedback regarding the noise, breakfast, and room temperature after sunrise. We understand how these aspects may have affected your experience. Since many of our guests wake up early to enjoy the famous sunrise, our breakfast preparations also begin early in the morning. Even so, we will continue working with our team to minimize unnecessary noise and improve the overall guest experience. We also appreciate your comments about the breakfast selection and room temperature. Your feedback has been shared with the relevant teams and will help us as we continue to improve our facilities and services. Thank you once again for your balanced and detailed review. We truly appreciate your valuable feedback and hope to welcome you back to El Lago for an even better experience on your next visit. Warm regards, El Lago Team
F***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Staff is nice and friendly. Very welcoming. No lift, so need to climb stairs. No ironing board in the hotel. No laundry services. Need to go out to send for laundry or ironing. Room is clean. Aircon is hidden when you lie down on the bed, so need to switch on the fan. View is outstanding! Front desk very responsive. Room service is good and fast. You can choose from 2 different cafes: Montana and El Lago.
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+5
1 people find it helpful
Accommodation's Reply
31 Jul 2026
Hello, Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed our friendly staff, the outstanding views, and our responsive front desk and room service. It is also wonderful to know that you had a pleasant dining experience at both El Lago Restaurant and Montana Café. We also appreciate your comments regarding the stairs, the absence of ironing facilities, laundry service, and the room layout. As our hotel is built on the hillside to maximize the panoramic views of Lake Batur and Mount Batur, access throughout the property is via stairs. Your feedback is very valuable and will help us continue improving our facilities and guest experience. Thank you for choosing El Lago. We hope to welcome you back for another memorable stay in Kintamani. Warm regards, El Lago Team
Triana W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
An amazing experience, a room with a balcony directly facing the mountain, sunrise, friendly staff and of course super delicious unagi rice....
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Accommodation's Reply
31 Jul 2026
Dear Triana, Thank you for your excellent rating and for sharing your experience at El Lago Hotel. We are delighted to hear that you enjoyed your room with a balcony overlooking Mount Batur, the beautiful sunrise views, and the friendliness of our team. We are also pleased to hear that you enjoyed our fried rice. We will certainly pass on this compliment to our kitchen team. Thank you for choosing El Lago Hotel. We hope to welcome you back for another memorable stay in the future. Sincerely, The El Lago Hotel Team
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d***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very good and very friendly service, highly recommended.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you so much for your excellent rating and recommendation of El Lago Hotel. We are delighted to hear that you were satisfied with our services and impressed by the friendly service of our entire team. Your positive feedback motivates us to strive to provide the best possible stay experience for all our guests. We hope to welcome you back to El Lago Hotel in the future. Sincerely, The El Lago Hotel Team
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Great stay with amazing views, clean rooms, friendly staff, and good food. The only drawback is that there is no elevator, so guests need to use the stairs. Overall, a very enjoyable experience. ⭐⭐⭐⭐☆
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Accommodation's Reply
31 Jul 2026
ello, Thank you very much for your wonderful review and for giving us such a high rating. We are delighted to hear that you enjoyed the breathtaking views, clean rooms, friendly staff, and delicious food. It means a lot to our team to know that you had an enjoyable stay with us. We also appreciate your feedback regarding the absence of a lift. As our hotel is built on a hillside to maximize the panoramic views of Lake Batur and Mount Batur, access throughout the property is via stairs. We understand this may not be convenient for every guest, and we always do our best to assist with luggage whenever needed. Thank you once again for choosing El Lago. We hope to welcome you back for another memorable stay in Kintamani. Warm regards, El Lago Team
J***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff, the food, everything was great, especially the view 🤩
1 people find it helpful
Accommodation's Reply
17 May 2026
Hello, Thank you so much for your wonderful review! We’re very happy to hear that you enjoyed the staff, the food, and especially the beautiful view during your stay with us. Your kind words mean a lot to our team and motivate us to keep giving the best experience to every guest. We truly look forward to welcoming you again for another memorable stay! Warm Regards, El Lago Hotel Bali Team
I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Sometimes all you need is cold air, mountain views, and moments that feel slower ☁️✨ Thank you El Lago for such a beautiful experience
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Accommodation's Reply
12 May 2026
Hello, Thank you so much for your lovely review. We’re delighted to hear that you enjoyed the cool mountain air, beautiful views, and peaceful atmosphere during your stay. Creating relaxing and memorable moments for our guests is exactly what we hope for. It was our pleasure to host you, and we truly look forward to welcoming you back again for another beautiful experience! Warm Regards, El Lago Hotel Bali Team
T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Strategic location, great views, delicious food. Clean and tidy rooms, friendly staff... Overall, it's great.
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Accommodation's Reply
13 May 2026
Dear Guests, Thank you so much for your review and compliments! We are delighted that you enjoyed our excellent location, beautiful views, delicious food, and clean and tidy rooms. Thank you also for your compliments on the friendliness of our staff. We hope to welcome you back again soon! Sincerely, The El Lago Hotel Bali Team
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GAYATRI A. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Fun, delicious food. Suggest adding an elevator as it's quite tiring going up and down the stairs.
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Accommodation's Reply
06 May 2026
Dear Ms. Gayatri A.W., Thank you very much for your review and feedback. We are delighted to hear that you had a pleasant stay and enjoyed our food. We appreciate your suggestion regarding the elevator and will look into this in the future to ensure maximum guest comfort. We hope to welcome you back again soon. Sincerely, The El Lago Hotel Bali Team
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews EL LAGO HOTEL

Traveloka (53)
Other sources (2)
9.4
Exceptional
From 53 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.3

Service and Facilites

9.2

People often mention about EL LAGO HOTEL
All
Family Friendly (3)
Surroundings (1)
Wifi (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
Taste (1)
Variety (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews EL LAGO HOTEL

Number of reviews per page
20
40
Customer reviews
Alvin L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The rooms are comfortable, clean, and offer stunning views of Mount Kintamani. The atmosphere is cool and peaceful, especially in the morning. The staff is friendly, the food is delicious, and the selection is quite varied. It's perfect for a relaxing getaway and enjoying the natural scenery.
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Accommodation's Reply
09 Aug 2026
Hello Mr. Alvin, Thank you so much for your excellent rating and for sharing your experience staying at El Lago Hotel 😊 We are delighted to hear that you enjoyed the comfortable and clean room, the beautiful view of Mount Kintamani, the cool and peaceful atmosphere, and the friendly service from our team. We are also pleased to hear that you enjoyed the food and menu we prepared. Thank you for choosing El Lago Hotel as your vacation spot and for enjoying the natural beauty of Kintamani. We hope to welcome you back again for an even more memorable experience. Sincerely, The El Lago Hotel Team
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Yasamonika
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
It just lacks an elevator... hehehe. The rest is perfect... you can see the sunrise from inside the room.
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Accommodation's Reply
09 Aug 2026
Hello Yasamonika, thank you so much for giving us a 9.7 rating and sharing your experience staying at El Lago 😊 We are very happy to hear that you enjoyed your stay, especially the opportunity to watch the sunrise directly from your room. Regarding the elevator, we apologize, El Lago currently does not have an elevator, and all rooms are accessible via stairs. We understand that an elevator would make access much more convenient, and we appreciate your feedback. Thank you for choosing El Lago, and we hope to welcome you back to Kintamani again! Sincerely, The El Lago Hotel Team
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R***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The drive from Kuta is 1.5 hours, but it's worth it once you arrive, for the best views. The food is all Western, though I recommend making an Indonesian menu.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you for your excellent rating and for taking the time to share your experience at El Lago Hotel. We are delighted to know that your visit to the hotel was rewarded with the stunning views you enjoyed upon arrival. The beauty of Lake Batur and Mount Batur is a key attraction we strive to offer to all our guests. Thank you also for your feedback regarding the menu. Your suggestions are invaluable and will be taken into consideration in adding more Indonesian dishes to our menu to provide an even more enriching dining experience for our guests. We hope to welcome you back to El Lago Hotel in the future. Sincerely, The El Lago Hotel Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Enjoy the beauty of the sunrise directly from the balcony of your room while enjoying breakfast and every corner of the hotel is aesthetic.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you so much for your excellent rating and for sharing your experience staying at El Lago Hotel. We are delighted to hear that you enjoyed the beautiful sunrise view from your room's balcony while having breakfast, and we are also pleased to know that the beautiful design throughout the hotel made a wonderful impression throughout your stay. Thank you for choosing El Lago as your vacation destination. We hope to welcome you back again to enjoy the same stunning sunrise views next time. Sincerely, The El Lago Hotel Team
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G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The facilities looked new and clean, the view was terrific, and the food was really worth the price.
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Accommodation's Reply
31 Jul 2026
Hello, Thank you very much for your wonderful review and for giving us such a great rating. We are delighted to hear that you enjoyed our clean and well-maintained facilities, the breathtaking views, and the food at our restaurant. Knowing that you found your dining experience worth the price is especially rewarding for our team, as we always strive to provide great quality and value. Thank you for choosing El Lago. We truly appreciate your support and look forward to welcoming you back for another memorable stay in Kintamani. Warm regards, El Lago Team
A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 6 week(s) ago
Rooms with super aesthetic, healing views, fresh air directly from the mountains... especially in the morning mist, it feels like a staycation above the clouds... the downside is that the food is mostly western food and transportation is inadequate.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you for your excellent rating and for sharing your experience at El Lago Hotel. We are delighted to hear that you enjoyed the beautiful rooms, relaxing atmosphere, fresh mountain air, and the morning misty moments that create a feeling of being above the clouds. This is the experience we aim to provide to all guests visiting Kintamani. Thank you also for your feedback regarding the food menu and transportation options. We greatly appreciate this feedback and will use it as a basis for our ratings to further improve our services and guest experience. We hope to welcome you back to El Lago Hotel again to enjoy the beauty of Kintamani. Sincerely, The El Lago Hotel Team
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Putri M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very impressive with the view from inside the room and outside the room.
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Accommodation's Reply
31 Jul 2026
Dear Ms. Putri, Thank you so much for your excellent rating and for sharing your experience at El Lago Hotel. We are delighted to hear that you were impressed with the beautiful views, both from your room and throughout the hotel. The beauty of Lake Batur and Mount Batur is an experience we strive to provide to all our guests. We hope to welcome you back again for another wonderful experience at El Lago Hotel. Sincerely, The El Lago Hotel Team
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very clean and comfortable hotel. We love it. Highly recommended.
1 people find it helpful
Accommodation's Reply
31 Jul 2026
Hello, Thank you very much for your perfect rating and your wonderful recommendation. We are delighted to hear that you found our hotel clean and comfortable, and that you loved your stay with us. Your recommendation means a great deal to our team and motivates us to continue providing the best experience for every guest. We look forward to welcoming you back to El Lago for another memorable stay. Warm regards, El Lago Team
r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very good, the service is top, the employees are all friendly, 5 stars in short.
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Accommodation's Reply
31 Jul 2026
Hello, thank you so much for your perfect score and wonderful review. We are delighted to hear that you were satisfied with our service and felt the warm welcome from the entire El Lago team. Reviews like this encourage us to continue striving to provide the best service to all our guests. We hope to welcome you back to El Lago again in the near future. Sincerely, The El Lago Hotel Team
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S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is friendly and the rooms are very comfortable.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you for your excellent rating and for sharing your experience. We are delighted to hear that you enjoyed your comfortable stay and the friendly service from our team. Guest satisfaction is our top priority, and your feedback motivates us to continue providing the best service. We hope to welcome you back to El Lago Hotel again for another memorable stay. Sincerely, The El Lago Hotel Team
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Azi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Completely unsuitable for people with disabilities and the elderly. No elevator or accessibility. Government regulations due to earthquake risk. Very cramped rooms at a fairly high price. The view is pleasant. The interior designer needs to rethink the cabinetry; it's not very functional. Other than that, it makes me want to linger here.
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+5
2 people find it helpful
Accommodation's Reply
31 Jul 2026
Dear Ms./Mrs. Azi, Thank you for your excellent rating and for taking the time to share your experience at El Lago. We are delighted to hear that you enjoyed the beautiful views and relaxing atmosphere during your stay. Thank you for your valuable feedback regarding accessibility for guests with disabilities. It is true that our hotel does not yet have an elevator or special entrance for guests with mobility limitations, as our building is constructed along the Kintamani hillside and adheres to local construction regulations. We understand that this may be inconvenient for senior citizens or guests with disabilities, and your feedback will be taken into consideration for future facility development. We also appreciate your comments regarding the cabin design. Such feedback helps us continuously improve the comfort of our guests. Thank you for choosing El Lago. We hope to welcome you back again soon. Sincerely, The El Lago Hotel Team
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Elena M.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 8 week(s) ago
We stayed for one night in Room 303. The view of Mount Batur from the hotel is absolutely breathtaking. The sunrise, in particular, was truly spectacular. The hotel staff, as well as the restaurant staff, were caring, attentive, and polite. The hotel has a fresh, modern interior, and the rooms are dry and comfortable, with dry bedding (which is not always a given in this area). The access road to the hotel is convenient, and there is ample parking. We were traveling by car, and having easy road access and parking was one of our main requirements. Now for the downsides: 1. Noise insulation is practically non-existent. At around 5:00 a.m., the staff start preparing for breakfast. It sounded like furniture was being moved, cleaning was taking place, and various items were being dropped. If you stay on the third level, you can expect an early wake-up call. In addition, many guests come specifically to take photos of the sunrise. If the noise from the breakfast preparations doesn't wake you up at 5:00 a.m., the voices and laughter of other guests likely will at around 6:00 a.m. 2. Breakfast. We had breakfast at Montana Café (Great Breakfast). The food was extremely greasy. Even the bread appeared to be fried in oil. I would not recommend it if you prefer lighter meals. There was simply too much oil in everything we ordered. 3. The room gets very hot after sunrise. After breakfast, I returned to the room to collect our belongings. It was around 8:00 a.m., and the room had already become quite stuffy due to direct sunlight. The air conditioning and blackout curtains were not sufficient to keep the room cool. Overall: If your priorities are a dry and comfortable room, dry bedding, convenient parking, and an incredible sunrise view, then this hotel delivers on all of those points. Just be prepared for an early morning, whether you planned for one or not.
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2 people find it helpful
Accommodation's Reply
31 Jul 2026
Dear Elena, Thank you for taking the time to share such a detailed and thoughtful review of your stay at El Lago. We are delighted to know that you enjoyed the breathtaking views of Mount Batur, especially the spectacular sunrise, as well as our modern design, comfortable rooms, convenient parking, and the warm hospitality of both our hotel and restaurant teams. Your kind words truly mean a lot to us. We also sincerely appreciate your constructive feedback regarding the noise, breakfast, and room temperature after sunrise. We understand how these aspects may have affected your experience. Since many of our guests wake up early to enjoy the famous sunrise, our breakfast preparations also begin early in the morning. Even so, we will continue working with our team to minimize unnecessary noise and improve the overall guest experience. We also appreciate your comments about the breakfast selection and room temperature. Your feedback has been shared with the relevant teams and will help us as we continue to improve our facilities and services. Thank you once again for your balanced and detailed review. We truly appreciate your valuable feedback and hope to welcome you back to El Lago for an even better experience on your next visit. Warm regards, El Lago Team
F***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Staff is nice and friendly. Very welcoming. No lift, so need to climb stairs. No ironing board in the hotel. No laundry services. Need to go out to send for laundry or ironing. Room is clean. Aircon is hidden when you lie down on the bed, so need to switch on the fan. View is outstanding! Front desk very responsive. Room service is good and fast. You can choose from 2 different cafes: Montana and El Lago.
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+5
1 people find it helpful
Accommodation's Reply
31 Jul 2026
Hello, Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed our friendly staff, the outstanding views, and our responsive front desk and room service. It is also wonderful to know that you had a pleasant dining experience at both El Lago Restaurant and Montana Café. We also appreciate your comments regarding the stairs, the absence of ironing facilities, laundry service, and the room layout. As our hotel is built on the hillside to maximize the panoramic views of Lake Batur and Mount Batur, access throughout the property is via stairs. Your feedback is very valuable and will help us continue improving our facilities and guest experience. Thank you for choosing El Lago. We hope to welcome you back for another memorable stay in Kintamani. Warm regards, El Lago Team
Triana W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
An amazing experience, a room with a balcony directly facing the mountain, sunrise, friendly staff and of course super delicious unagi rice....
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Accommodation's Reply
31 Jul 2026
Dear Triana, Thank you for your excellent rating and for sharing your experience at El Lago Hotel. We are delighted to hear that you enjoyed your room with a balcony overlooking Mount Batur, the beautiful sunrise views, and the friendliness of our team. We are also pleased to hear that you enjoyed our fried rice. We will certainly pass on this compliment to our kitchen team. Thank you for choosing El Lago Hotel. We hope to welcome you back for another memorable stay in the future. Sincerely, The El Lago Hotel Team
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d***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very good and very friendly service, highly recommended.
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Accommodation's Reply
31 Jul 2026
Dear Guests, Thank you so much for your excellent rating and recommendation of El Lago Hotel. We are delighted to hear that you were satisfied with our services and impressed by the friendly service of our entire team. Your positive feedback motivates us to strive to provide the best possible stay experience for all our guests. We hope to welcome you back to El Lago Hotel in the future. Sincerely, The El Lago Hotel Team
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Great stay with amazing views, clean rooms, friendly staff, and good food. The only drawback is that there is no elevator, so guests need to use the stairs. Overall, a very enjoyable experience. ⭐⭐⭐⭐☆
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Accommodation's Reply
31 Jul 2026
ello, Thank you very much for your wonderful review and for giving us such a high rating. We are delighted to hear that you enjoyed the breathtaking views, clean rooms, friendly staff, and delicious food. It means a lot to our team to know that you had an enjoyable stay with us. We also appreciate your feedback regarding the absence of a lift. As our hotel is built on a hillside to maximize the panoramic views of Lake Batur and Mount Batur, access throughout the property is via stairs. We understand this may not be convenient for every guest, and we always do our best to assist with luggage whenever needed. Thank you once again for choosing El Lago. We hope to welcome you back for another memorable stay in Kintamani. Warm regards, El Lago Team
J***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff, the food, everything was great, especially the view 🤩
1 people find it helpful
Accommodation's Reply
17 May 2026
Hello, Thank you so much for your wonderful review! We’re very happy to hear that you enjoyed the staff, the food, and especially the beautiful view during your stay with us. Your kind words mean a lot to our team and motivate us to keep giving the best experience to every guest. We truly look forward to welcoming you again for another memorable stay! Warm Regards, El Lago Hotel Bali Team
I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Sometimes all you need is cold air, mountain views, and moments that feel slower ☁️✨ Thank you El Lago for such a beautiful experience
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Accommodation's Reply
12 May 2026
Hello, Thank you so much for your lovely review. We’re delighted to hear that you enjoyed the cool mountain air, beautiful views, and peaceful atmosphere during your stay. Creating relaxing and memorable moments for our guests is exactly what we hope for. It was our pleasure to host you, and we truly look forward to welcoming you back again for another beautiful experience! Warm Regards, El Lago Hotel Bali Team
T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Strategic location, great views, delicious food. Clean and tidy rooms, friendly staff... Overall, it's great.
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Accommodation's Reply
13 May 2026
Dear Guests, Thank you so much for your review and compliments! We are delighted that you enjoyed our excellent location, beautiful views, delicious food, and clean and tidy rooms. Thank you also for your compliments on the friendliness of our staff. We hope to welcome you back again soon! Sincerely, The El Lago Hotel Bali Team
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GAYATRI A. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Fun, delicious food. Suggest adding an elevator as it's quite tiring going up and down the stairs.
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Accommodation's Reply
06 May 2026
Dear Ms. Gayatri A.W., Thank you very much for your review and feedback. We are delighted to hear that you had a pleasant stay and enjoyed our food. We appreciate your suggestion regarding the elevator and will look into this in the future to ensure maximum guest comfort. We hope to welcome you back again soon. Sincerely, The El Lago Hotel Bali Team
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