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  1. Hotel
  2. Indonesia(22,221 hotel)
  3. North Sumatra(403 hotel)
  4. Medan(240 hotel)
  5. Medan Petisah(29 hotel)
  6. Four Points by Sheraton Medan

Four Points by Sheraton Medan

Hotel
Jl Gatot Subroto No. 395, Medan Petisah, Medan, Sumatera Utara, Indonesia, 20119
EXTERIOR_BUILDING Four Points by Sheraton Medan
LOBBY Four Points by Sheraton Medan
HOTEL_SERVICES Four Points by Sheraton Medan
SPORT_FACILITY Four Points by Sheraton Medan
BAR_CAFE_LOUNGE Four Points by Sheraton Medan
See all photos
Impressive
8.6/10
According to 2,796 guests
47 guests talked about clean room
Room is clean and tidy, great location
Tiara N. D.
See all reviews
Based on 373 traveler reviews
Hotel facility
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Durian Ucok
(1.10 km)
Plaza Millenium Medan
(1.28 km)
Medan Mall
(1.29 km)
Plaza Medan Fair
(1.32 km)
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Review by Traveloka users

Based on 2,796 reviews

8.6
Impressive
Fantastic
904
Very Good
1,461
Satisfying
232
Average
189
Poor
7
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.4
Customer experienced was good despite hiccups. The manager managed it well
9.1
- Business travel
the room is comfy, spacious and clean. breakfast delicious
6.4
The service was too slow, we’ve booked on the day before we stayed but when we get there we waited for more than an hour to get the room ready.
8.5
- Business travel
It's my favourite. Awesome breakfast. Ms. Vivi is very kind and helpful and processed my dinner order in restaurant quickly.
8.5
- Business travel
Very helpful especially managing crisis. superb hospitality. Accommodating
5.8
We got the smoking room, which had a horrible smell. Staff are helpful for moving to other non smoking, even though it's quite a long discussion for that. This hotel still didn't reach my expectation.
6.2
- Family vacation
Room Cleanliness was an issue. In room dining orders mostly elicited we don't have maple syrup, we don't have cinnamon sugar excuses (this happened 3 times). We stayed for a total of 20 days and would have checked out earlier if not for the hotel being in an area close to my wife’s family.
8.8
great room, great food, everything is ok except for the parking lot, it is quite small
9.4
Their service was impeccable...
9.7
- Family vacation
Very good value for money. Clean, comfortable and spacious rooms
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Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Public Facilities
    • Parking
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • Wedding service
  • General
    • AC
    • Ballroom
    • Connecting rooms
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Things to Do
    • Fitness center
    • Massage
  • Business Facilities
    • Business center
    • Meeting facilities
  • Food and Drinks
    • Breakfast
  • Transportation
    • Valet parking
  • Nearby Facilities
    • ATM/Banking
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      <p>note: hotel was previously named Grand Serela Hotel and Convention Medan</p> <p> <b>Location</b><br> Four Points by Sheraton Medan is a hotel in a good neighborhood, which is located at Medan Petisah. </p> <p>The hotel is located only 3.12 km away from Medan Station.</p> <p> Not only well positioned, but Four Points by Sheraton Medan is also one of hotels near the following Plaza Millenium Medan within 1.28 km and Medan Mall within 1.29 km. </p> <p> <b>About Four Points by Sheraton Medan</b> </p> <p> Whether you are planning an event or other special occasions, Four Points by Sheraton Medan is a great choice for you with a large and well-equipped function room to suit your requirements. </p> <p> Four Points by Sheraton Medan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here. </p> <p> From business event to corporate gathering, Four Points by Sheraton Medan provides complete services and facilities that you and your colleagues need. </p> <p> Have fun with various entertaining facilities for you and the whole family at Four Points by Sheraton Medan, a wonderful accommodation for your family holiday. </p> <p> Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs. </p> <p>The hotel’s fitness center is a must-try during your stay here.</p> <p>24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.</p> <p>Savor your favorite dishes with special cuisines from Four Points by Sheraton Medan exclusively for you.</p> <p>WiFi is available within public areas of the property to help you to stay connected with family and friends.</p> <p>Four Points by Sheraton Medan is a hotel with great comfort and excellent service according to most hotel's guests.</p> <p> Get precious and unforgettable moment during your stay at Four Points by Sheraton Medan. </p>
      Please bring your voucher and valid ID upon check in
      Check in Time on 02.00 PM
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.