1. Hotel
  2. Indonesia(19,790 hotel)
  3. North Sumatra(354 hotel)
  4. Medan(212 hotel)
  5. Medan Petisah(29 hotel)
  6. Four Points by Sheraton Medan

Four Points by Sheraton Medan

Hotel
Jl Gatot Subroto No. 395, Medan Petisah, Medan, Sumatera Utara, Indonesia, 20119
Exterior / Building
Lobby
Hotel Services
Sport Facility
Bar, Cafe and Lounge
See all photos
Based on 344 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Durian Ucok
(1.10 km)
Plaza Millenium Medan
(1.28 km)
Medan Mall
(1.29 km)
Plaza Medan Fair
(1.32 km)
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Review by Traveloka users
Review

Based on 1,876 reviews

8.5
Impressive
Fantastic
600
Very Good
923
Satisfying
208
Average
137
Poor
7
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.1
- Business travel
Comfort and cozy place to stay for business and pleasure
9.3
- Family vacation
Service overall is good, have nothing to say except good
9.1
Hopefully by next time, four points hotel can consider for early check-in. Since sometimes, for travelers, we need to take a rest after arrived and also carried bags.
9.1
- Business travel
Nice hotel for business trip in Medan
9.4
- Business travel
Clean and tidy room, perfect place for stay
5.2
- Business travel
I will never stay and make any event in this hotel again. the service does not really reflect as a 4 star hotel, no manners, and very disappointing.
8.5
- Family vacation
Amazing.
8.5
- Business travel
The operator hard to call back room if they say they will call back for any requirement. Double standard treatment from the way we dress up. Elevator/lifts very slow/most of time it out of service.
8.6
- Business travel
The towel is not pure white. But comfortable.
8.8
- Business travel
The location is not at the prime location, but easily accessible. The pool is not large, but the gym is great. The room is clean, bright, and spacious. The breakfast was an ok. Unfortunately, I had a problem with the WiFi. I could connect to the WiFi in the gym, but not in my room. But considering I moved there after my business is finished and only stayed for one night, it wasn't a big deal. And I think the problem can be fixed with re-configuring or simply resetting the router.
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Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Public Facilities
    • Parking
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • Wedding service
  • General
    • AC
    • Ballroom
    • Connecting rooms
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Things to Do
    • Fitness center
    • Massage
  • Business Facilities
    • Business center
    • Meeting facilities
  • Food and Drinks
    • Breakfast
  • Transportation
    • Valet parking
  • Nearby Facilities
    • ATM/Banking
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      note: hotel was previously named Grand Serela Hotel and Convention Medan

      Location
      Four Points by Sheraton Medan is a hotel in a good neighborhood, which is located at Medan Petisah.

      The hotel is located only 3.12 km away from Medan Station.

      Not only well positioned, but Four Points by Sheraton Medan is also one of hotels near the following Durian Ucok within 1.1 km and Plaza Millenium Medan within 1.28 km.

      About Four Points by Sheraton Medan

      Whether you are planning an event or other special occasions, Four Points by Sheraton Medan is a great choice for you with a large and well-equipped function room to suit your requirements.

      Four Points by Sheraton Medan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

      From business event to corporate gathering, Four Points by Sheraton Medan provides complete services and facilities that you and your colleagues need.

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Four Points by Sheraton Medan exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Four Points by Sheraton Medan is a hotel with great comfort and excellent service according to most hotel's guests.

      Get precious and unforgettable moment during your stay at Four Points by Sheraton Medan.

      Please bring your voucher and valid ID upon check in
      Check in Time on 02.00 PM
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.