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  1. Hotel
  2. Indonesia(22,946 hotel)
  3. North Sumatra(412 hotel)
  4. Medan(242 hotel)
  5. Medan Petisah(28 hotel)
  6. Four Points by Sheraton Medan

Four Points by Sheraton Medan

Hotel
Jl Gatot Subroto No. 395, Medan Petisah, Medan, Sumatera Utara, Indonesia, 20119
EXTERIOR_BUILDING Four Points by Sheraton Medan
LOBBY Four Points by Sheraton Medan
HOTEL_SERVICES Four Points by Sheraton Medan
SPORT_FACILITY Four Points by Sheraton Medan
BAR_CAFE_LOUNGE Four Points by Sheraton Medan
See all photos
Impressive
8.6/10
According to 3,163 guests
47 guests talked about clean room
Room is clean and tidy, great location
Tiara N. D.
See all reviews
Based on 386 traveler reviews
Hotel Facility
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Durian Ucok
(1.10 km)
Plaza Millenium Medan
(1.28 km)
Medan Mall
(1.29 km)
Plaza Medan Fair
(1.32 km)
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Review by Traveloka users

Based on 3,163 reviews

8.6
Impressive
Fantastic
1,015
Very Good
1,623
Satisfying
253
Average
250
Poor
7
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.5
- Business travel
Good looking-hotel with nice ambience. Thank you Traveloka!
10
- Business travel
Good hotel, good food, will come again to this hotel
6.0
- Family vacation
I requested for a room with one king size bed when I ordered the room and have received the confirmation that I’d get it, but when I came the staff told me that I’d get a room with two single beds instead because a day before there was a group just checking in. I was disappointed and asked why then did i receive a confirmation and the receptionist kept telling me that the email meant nothing. Err not even an apology. I asked for a late check-out but the receptionist only said “cannot” without being able to give me a proper reason. Also, there was always only one or two person in the receptionist no matter how busy the lobby is. The facility is good, but the service is just terrible for a hotel with a “Sheraton” name on it. Won't be going back.
8.9
- Business travel
So so experience, the breakfast menu is boring, need to make the room more clean, especially the carpet.
6.1
- Shopping & Culinary
Room is okay but a bit old. And location is quite far from city.
10
- Family vacation
Great service, clean room, overall good
10
- Family vacation
I booked three rooms. Very nice room, clean and comfortable. Food also very nice and the service is excellence. But when i checked out around 1 pm the reception was so busy, they need more associates.
5.5
- Business travel
Room quiet old and smelly others quiet standard breakfast not so tempting.
9.7
The service is very good. Definitely will stay here whenever I visit Medan.
6.1
- Romantic Vacation
not so good if you choose smoking room.
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Hotel Facility

Description

Hotel Policy

  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Public Facilities
    • Parking
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • Wedding service
  • General
    • AC
    • Ballroom
    • Connecting rooms
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Things to Do
    • Fitness center
    • Massage
  • Business Facilities
    • Business center
    • Meeting facilities
  • Food and Drinks
    • Breakfast
  • Transportation
    • Valet parking
  • Nearby Facilities
    • ATM/Banking
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      note: hotel was previously named Grand Serela Hotel and Convention Medan

      Location
      Four Points by Sheraton Medan is a hotel in a good neighborhood, which is located at Medan Petisah.

      The hotel is located only 3.12 km away from Medan Station (MDN).

      Not only well positioned, but Four Points by Sheraton Medan is also one of hotels near the following Plaza Millenium Medan within 1.28 km and Medan Mall within 1.29 km.

      About Four Points by Sheraton Medan

      Whether you are planning an event or other special occasions, Four Points by Sheraton Medan is a great choice for you with a large and well-equipped function room to suit your requirements.

      Four Points by Sheraton Medan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

      From business event to corporate gathering, Four Points by Sheraton Medan provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at Four Points by Sheraton Medan, a wonderful accommodation for your family holiday.

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      The hotel’s fitness center is a must-try during your stay here.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Four Points by Sheraton Medan exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Four Points by Sheraton Medan is a hotel with great comfort and excellent service according to most hotel's guests.

      Get precious and unforgettable moment during your stay at Four Points by Sheraton Medan.

      Please bring your voucher and valid ID upon check in
      Check in Time on 02.00 PM
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.