Grand Mutiara Hotel Puncak

Hotels
8.3
/10
Very Good
488 reviews

What Guests Say About Their Stay

J***a

9.4
/ 10
The first time I stayed at this hotel, I got a room in front of a super large parking lot, the room was clean, the bathroom was also clean, there was a TV, Wifi, a big bed, new towels, bath soap, bottled drinking water. Nice, comfortable, clean & not noisy. Oh yes, the swimming pool is also clean & quite spacious, there is also a prayer room for men who pray. Access is also easy, lots of culinary delights in front of the hotel. So you won't starve. Hehehe.
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In the Area
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Jl. Raya Puncak KM 75 (Jl. R. Mustahar No. 199) Cipayung Bogor, Megamendung, Puncak, Jawa Barat, Indonesia, 16770

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Mutiara Hotel Puncak is located in area / city Megamendung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Mutiara Hotel Puncak

Jl. Raya Puncak KM 75 (Jl. R. Mustahar No. 199) Cipayung Bogor, Megamendung, Puncak, Jawa Barat, Indonesia, 16770
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Lobby Grand Mutiara Hotel Puncak
Exterior 2 Grand Mutiara Hotel Puncak

Discover More About Grand Mutiara Hotel Puncak

Location


Grand Mutiara Hotel Puncak is located in area / city Megamendung.

About Grand Mutiara Hotel Puncak

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Mutiara Hotel Puncak.

Have fun with various entertaining facilities for you and the whole family at Grand Mutiara Hotel Puncak, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Grand Mutiara Hotel Puncak is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Mutiara Hotel Puncak.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Mutiara Hotel Puncak exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Mutiara Hotel Puncak is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand Mutiara Hotel Puncak is the right place to stay.

All facilities in Grand Mutiara Hotel Puncak

Swimming Pool Grand Mutiara Hotel Puncak
Swimming Pool
Functional Hall Grand Mutiara Hotel Puncak
Functional Hall
Lobby Grand Mutiara Hotel Puncak
Lobby
Exterior Grand Mutiara Hotel Puncak
Exterior
Bedroom Grand Mutiara Hotel Puncak
Bedroom

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Early check-in
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Desk
  • Kitchenette
  • Shower
  • TV

Hotel Services

  • Express check-in
  • 24-hour Receptionist
  • 24-hour security
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Karaoke
  • Outdoor pool

Business Facilities

  • Conference room
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Grand Mutiara Hotel Puncak

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Mutiara Hotel Puncak
90
Number of floors in Grand Mutiara Hotel Puncak
2
Another facilities in Grand Mutiara Hotel Puncak
Family room, Heater, Non-smoking room, Swimming pool, Smoking area

Frequently asked question in Grand Mutiara Hotel Puncak

What are available facilities at Grand Mutiara Hotel Puncak?
There are top facilites at Grand Mutiara Hotel Puncak such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mutiara Hotel Puncak?
The standard check-in time at Grand Mutiara Hotel Puncak is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Mutiara Hotel Puncak provide breakfast?
Yes, Grand Mutiara Hotel Puncak provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Mutiara Hotel Puncak?
Grand Mutiara Hotel Puncak is a 3.0-star hotel.
How many floors does Grand Mutiara Hotel Puncak have?
Grand Mutiara Hotel Puncak has 2 floors.
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More Reviews from Other Guests in Grand Mutiara Hotel Puncak

8.3
Very Good
From 488 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Grand Mutiara Hotel Puncak
All
Staff Friendliness (39)
Accessibility (37)
Bedroom (36)
Room Space (33)
Check-in/out Time (29)
Ambiance (28)
Surroundings (27)
Bathroom (27)
Hotel Area (27)
Distance to City Center (23)
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Traveler Reviews Grand Mutiara Hotel Puncak

Number of reviews per page
20
40
Customer reviews
Profile Picture
Abdul A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Accessible car entry point. Convenient for driving with the family. The Wi-Fi connection wouldn't connect. It would be even better if there was a phone to connect to the operator or staff, so if you need anything, you can just call the staff. The pool is affordable, making it great for families. Also, please clean the bathrooms near the pool.
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D***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The hotel itself was quite decent, but the bedsheets were stained with brownish stains, and the bathroom floor was covered in spots of what appears to be mold or something else. The air conditioning was also very dirty, dusty, and it seemed like it hadn't been cleaned often. Please pay attention to the cleanliness of the room, including the mattress, sheets, air conditioning, and bathroom.
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Iponila K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The staff are friendly, the car is washed here, in front of the hotel there are many vendors, there is juice and a stall, the road ahead is a bit of a main road and there is an Indomart across the way.
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M***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The hotel staff was very helpful. The location is strategically located on the main road. A standard room for around 200,000 rupiah is pretty good. However, the bathroom was a bit dirty, and you don't get toiletries, so you'll have to bring your own.
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l***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Honestly, it's totally worth it, guys, and I'll be back again because they're so friendly and helpful. Perfect for young couples or small families. It's not far from tourist attractions, too. Cimory is nearby, Riverside is nearby, Taman Safari is nearby, Alam Sunda, Sate Maranggi, and Puncak Pass are still good. The price is very reasonable. The atmosphere is also peaceful and there's plenty of parking. Unfortunately, I don't have any photos because I was so tired.
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a***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 7 week(s) ago
The mattress was super hard, making my back hurt. There were no amenities. The floor was full of sand and hadn't been swept.
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2 people find it helpful
faisal r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Roadside location, close to Indomaret, Padang restaurants, and food stalls. Easy access by car and motorcycle. Nice rooms, cool air conditioning, and no traffic jams.
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1 people find it helpful
R***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The room was clean enough, but the sheets were a bit smelly. The swimming pool was okay. There were plenty of vendors, so you didn't have to worry about finding food. For a budget hotel, it's still okay.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel staff were friendly and helpful, bringing towels and using the TV handle to find the right channel. Check-in was also hassle-free. Thank you.
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2 people find it helpful
N***i
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly, spacious parking, close to the minimarket, no fear of starving inside because many food vendors enter the hotel area. The only downside is the room I booked was dirty like termites, and the wardrobe I got only had one door, the other one was missing. It's not a problem, it's just unethical, please fix it later.. Then there is no water heater, only given a thermos, and even then the inside is dirty so it's not used, only using the dispenser in front (outside the room). Actually, for the price of 260 it's quite worth it, only the tidiness needs to be improved.
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H***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
The staff is communicative, friendly, when I experienced the problem of wrong check-in date, because when booking via app suddenly and in a hurry so I didn't focus on the visit date, and when I was at the reception the staff immediately called here and there for the rescheduling process & directed to reschedule via the app until it was finished, initially given a room on the 2nd floor but I requested for the front 1st floor, without giving any reason the staff already understood & knew because I brought a toddler. For comfort, the room is really okay, cold AC, functional TV, clean bathroom, safe water heater, spacious parking, the minus is that there are many Wi-Fi servers but it's a bit slow, the note is that room 12A has a sliding wardrobe door broken on one side.
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Y***y
icon-origin-TRAVELOKA
9.2
/10
Reviewed 11 week(s) ago
The only downside is cleanliness.
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 16 week(s) ago
The downside is there's no toothbrush and toothpaste, the AC isn't cold enough... These are the only things that are lacking.
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2 people find it helpful
G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 23 week(s) ago
Many things need to be repaired. The bathroom equipment is incomplete.
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3 people find it helpful
A***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 23 week(s) ago
The shower water is not hot, the room is dusty
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1 people find it helpful
A***h
icon-origin-TRAVELOKA
5.3
/10
Reviewed 24 week(s) ago
The room was not very clean, there were lots of spider webs, no toiletries were provided, the car was washed but they asked for payment, lots of vendors entered the hotel area, my first experience was not very satisfying.
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
If possible, renovate it immediately to make it even cooler.
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2 people find it helpful
K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 27 week(s) ago
The bed was full of ants, the bathroom was full of spider webs, the room was full of hair and dirt, as if it had never been cleaned.
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3 people find it helpful
A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
The hotel staff is quite friendly, the room is also clean and tidy, the bathroom is also clean, but the water heater is not working. The hotel is easy to enter the alley, but not far from the main road, so it is not noisy, food vendors are also allowed to enter the hotel yard, so it is nice to be able to buy food or snacks in front of the room, vehicle parking can also be parked in front of the room. Get 2 bottles of mineral water and bath soap, 2 bath towels are also provided, if you want to make coffee or hot tea, hot water is available in the room lobby gallon, 2 cups are provided. Disappointed with the wifi, when checking in, they were given a paper with a list of several wifi in this hotel, but none of the wifi was active, when asked to the hotel, the answer was that there was a problem, but from check-in to check-out, I didn't feel like using the hotel wifi. There is a swimming pool for children and adults too, for the swimming pool area, maybe there needs to be repairs and cleanliness improved again. Thank you
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3 people find it helpful
i***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
All staff are friendly, mineral water is provided but no other compliments such as tea, coffee, sugar, toilet amenities are only soap and towels, there is a regular kettle but not an electric kettle and there are no glasses, hot water is provided in a dispenser but it is outside the room for sharing with other rooms, overall the room is clean, only hot water for bathing sometimes works sometimes doesn't, the location is also strategic and there are many sellers who enter the hotel area so you don't have to worry if you want to snack, the swimming pool is also clean
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Grand Mutiara Hotel Puncak

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 488 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Grand Mutiara Hotel Puncak
All
Staff Friendliness (39)
Accessibility (37)
Bedroom (36)
Room Space (33)
Check-in/out Time (29)
Ambiance (28)
Surroundings (27)
Bathroom (27)
Hotel Area (27)
Distance to City Center (23)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Mutiara Hotel Puncak

Number of reviews per page
20
40
Customer reviews
Profile Picture
Abdul A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Accessible car entry point. Convenient for driving with the family. The Wi-Fi connection wouldn't connect. It would be even better if there was a phone to connect to the operator or staff, so if you need anything, you can just call the staff. The pool is affordable, making it great for families. Also, please clean the bathrooms near the pool.
Read More
Translated by Google Icon
See original
Find this review helpful?
D***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The hotel itself was quite decent, but the bedsheets were stained with brownish stains, and the bathroom floor was covered in spots of what appears to be mold or something else. The air conditioning was also very dirty, dusty, and it seemed like it hadn't been cleaned often. Please pay attention to the cleanliness of the room, including the mattress, sheets, air conditioning, and bathroom.
Read More
Translated by Google Icon
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Find this review helpful?
Iponila K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The staff are friendly, the car is washed here, in front of the hotel there are many vendors, there is juice and a stall, the road ahead is a bit of a main road and there is an Indomart across the way.
Translated by Google Icon
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Find this review helpful?
M***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The hotel staff was very helpful. The location is strategically located on the main road. A standard room for around 200,000 rupiah is pretty good. However, the bathroom was a bit dirty, and you don't get toiletries, so you'll have to bring your own.
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Find this review helpful?
l***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Honestly, it's totally worth it, guys, and I'll be back again because they're so friendly and helpful. Perfect for young couples or small families. It's not far from tourist attractions, too. Cimory is nearby, Riverside is nearby, Taman Safari is nearby, Alam Sunda, Sate Maranggi, and Puncak Pass are still good. The price is very reasonable. The atmosphere is also peaceful and there's plenty of parking. Unfortunately, I don't have any photos because I was so tired.
Read More
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a***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 7 week(s) ago
The mattress was super hard, making my back hurt. There were no amenities. The floor was full of sand and hadn't been swept.
Translated by Google Icon
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2 people find it helpful
faisal r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Roadside location, close to Indomaret, Padang restaurants, and food stalls. Easy access by car and motorcycle. Nice rooms, cool air conditioning, and no traffic jams.
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1 people find it helpful
R***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The room was clean enough, but the sheets were a bit smelly. The swimming pool was okay. There were plenty of vendors, so you didn't have to worry about finding food. For a budget hotel, it's still okay.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel staff were friendly and helpful, bringing towels and using the TV handle to find the right channel. Check-in was also hassle-free. Thank you.
Translated by Google Icon
See original
2 people find it helpful
N***i
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly, spacious parking, close to the minimarket, no fear of starving inside because many food vendors enter the hotel area. The only downside is the room I booked was dirty like termites, and the wardrobe I got only had one door, the other one was missing. It's not a problem, it's just unethical, please fix it later.. Then there is no water heater, only given a thermos, and even then the inside is dirty so it's not used, only using the dispenser in front (outside the room). Actually, for the price of 260 it's quite worth it, only the tidiness needs to be improved.
Read More
Translated by Google Icon
See original
Find this review helpful?
H***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
The staff is communicative, friendly, when I experienced the problem of wrong check-in date, because when booking via app suddenly and in a hurry so I didn't focus on the visit date, and when I was at the reception the staff immediately called here and there for the rescheduling process & directed to reschedule via the app until it was finished, initially given a room on the 2nd floor but I requested for the front 1st floor, without giving any reason the staff already understood & knew because I brought a toddler. For comfort, the room is really okay, cold AC, functional TV, clean bathroom, safe water heater, spacious parking, the minus is that there are many Wi-Fi servers but it's a bit slow, the note is that room 12A has a sliding wardrobe door broken on one side.
Read More
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Y***y
icon-origin-TRAVELOKA
9.2
/10
Reviewed 11 week(s) ago
The only downside is cleanliness.
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 16 week(s) ago
The downside is there's no toothbrush and toothpaste, the AC isn't cold enough... These are the only things that are lacking.
Translated by Google Icon
See original
2 people find it helpful
G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 23 week(s) ago
Many things need to be repaired. The bathroom equipment is incomplete.
Translated by Google Icon
See original
3 people find it helpful
A***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 23 week(s) ago
The shower water is not hot, the room is dusty
Translated by Google Icon
See original
1 people find it helpful
A***h
icon-origin-TRAVELOKA
5.3
/10
Reviewed 24 week(s) ago
The room was not very clean, there were lots of spider webs, no toiletries were provided, the car was washed but they asked for payment, lots of vendors entered the hotel area, my first experience was not very satisfying.
Translated by Google Icon
See original
1 people find it helpful
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
If possible, renovate it immediately to make it even cooler.
Translated by Google Icon
See original
2 people find it helpful
K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 27 week(s) ago
The bed was full of ants, the bathroom was full of spider webs, the room was full of hair and dirt, as if it had never been cleaned.
Translated by Google Icon
See original
3 people find it helpful
A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
The hotel staff is quite friendly, the room is also clean and tidy, the bathroom is also clean, but the water heater is not working. The hotel is easy to enter the alley, but not far from the main road, so it is not noisy, food vendors are also allowed to enter the hotel yard, so it is nice to be able to buy food or snacks in front of the room, vehicle parking can also be parked in front of the room. Get 2 bottles of mineral water and bath soap, 2 bath towels are also provided, if you want to make coffee or hot tea, hot water is available in the room lobby gallon, 2 cups are provided. Disappointed with the wifi, when checking in, they were given a paper with a list of several wifi in this hotel, but none of the wifi was active, when asked to the hotel, the answer was that there was a problem, but from check-in to check-out, I didn't feel like using the hotel wifi. There is a swimming pool for children and adults too, for the swimming pool area, maybe there needs to be repairs and cleanliness improved again. Thank you
Read More
Translated by Google Icon
See original
3 people find it helpful
i***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
All staff are friendly, mineral water is provided but no other compliments such as tea, coffee, sugar, toilet amenities are only soap and towels, there is a regular kettle but not an electric kettle and there are no glasses, hot water is provided in a dispenser but it is outside the room for sharing with other rooms, overall the room is clean, only hot water for bathing sometimes works sometimes doesn't, the location is also strategic and there are many sellers who enter the hotel area so you don't have to worry if you want to snack, the swimming pool is also clean
Read More
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40