Harper MT Haryono, Cawang by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for taking the time to provide a very comprehensive and constructive review. We are very pleased to know that you felt comfortable during your stay with us, with a cool room and a location that is easily accessible by public transportation. We also greatly appreciate your feedback regarding the condition of the security latch, bathroom lock, and the cleanliness of the restaurant area. In response to this, here are the follow-ups that we have and are doing: Security Latch & Bathroom Lock: Our engineering team has been assigned to conduct a thorough check and replace if necessary to ensure security and comfort are maintained in all rooms. Cleanliness of the Restaurant Area: We have increased the frequency of cleaning the restaurant area and reminded the housekeeping and F&B teams to always maintain cleanliness standards, especially during peak hours. TV Entertainment Options: We would like to inform you that our in-room TVs are now equipped with local broadcasts. To access it, please click the Streaming Video menu on the TV home screen, then select the local channel of your interest such as ANTV, SCTV, TransTV, and others. We hope this feature can add to your comfort during your stay. Your input is very valuable to us. Reviews like this are a great encouragement for us to continue improving the quality of service. We look forward to your next visit with an even more memorable experience at Harper mt haryono Jakarta. Warm regards, Management. Harper mt haryono – by ASTON.

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you very much for your comprehensive and positive review. We are very pleased to know that the easy check-in process, the friendliness of the receptionists, the cleanliness of the rooms, and the comfort of our facilities can provide a pleasant experience, especially for you and your family. We are also happy to know that the variety and taste of our food suits your taste—especially on the special moment of DKI Jakarta's Birthday, where you can enjoy our special dragon fruit juice. Your 9.5/10 rating is a great motivation for our entire team to continue to maintain and improve the quality of service. We greatly appreciate your recommendation and look forward to your next visit when you are in East Jakarta. Warm regards, Management. Harper mt haryono – by ASTON.

Dear Valued Guest, Warm greetings from Harper MT Haryono Jakarta! Thank you for your kind words. We’re truly delighted to know that our team’s helpfulness and friendliness made a positive impression during your stay. Your appreciation means a lot to us and will surely inspire our team to continue delivering excellent service. We look forward to welcoming you back soon for another pleasant stay. Warm regards, Management Harper MT Haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for sharing your valuable experience with us. We are very pleased to know that you enjoyed the variety of food available, the easy access to the location integrated with LRT, and the friendly service from our team. Reviews like this are an encouragement for us to continue to maintain and improve the quality of our services. We look forward to your next visit for an even more enjoyable stay. See you again at Harper mt haryono Jakarta! Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper MT Haryono Jakarta! Thank you for sharing your feedback with us. We’re pleased to know that your overall experience was positive. We also truly appreciate your input regarding the lighting in the room. Your comment has been noted, and we will review the brightness level to ensure a more comfortable environment for our guests, especially for those who need ample lighting. We look forward to welcoming you back soon with an even better experience. Warm regards, Management Harper MT Haryono – by ASTON

Dear Valued Guest, Warmest greetings from Harper mt haryono – Jakarta! Thank you for your positive review. We are very pleased to know that you enjoyed our food and were satisfied with the cleanliness of your room during your stay. Your reviews and recommendations are a motivation for us to continue to maintain the quality of service and guest comfort. We look forward to your next visit at Harper mt haryono. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono – Jakarta! Thank you for your positive review. We are glad to know that you are satisfied with our services, facilities, and stay experience. Regarding the access to the hotel which passes through a residential area, we understand that there is a unique sensation when entering the surrounding environment. However, we strive to maintain a calm, safe, and comfortable atmosphere until the lobby area. For the convenience of your next trip, our team will be happy to provide clearer directions from the toll gate or public transportation—please contact us anytime. We look forward to your next visit to Harper mt haryono, hopefully it will be even more memorable! Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for your positive review and recommendation. We are very pleased to know that you are satisfied with our strategic location, friendly staff, and easy early check-in. We are also pleased to know that our breakfast meets your expectations, both in terms of taste and variety. Reviews and support like this are a great motivation for our entire team to continue providing the best service. Your recommendation for guests looking for accommodation near LRT Station, Whoosh Cawang Station, or Halim Airport is highly appreciated. We look forward to welcoming you back to Harper mt haryono with a pleasant experience. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for your appreciation. We are very pleased to know that the service from our staff gave you a satisfying impression. A short but positive review like this is the spirit for our entire team to continue to provide the best service to every guest. We hope to welcome you back to Harper mt haryono in the near future with an equally pleasant experience. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for sharing your experience during your stay at our hotel. We are glad to hear that you felt comfortable with the cleanliness and tidiness of the room, and enjoyed the taste of our breakfast. We apologize for the inconvenience you experienced with the AC upon your initial arrival. We also appreciate your feedback regarding the variety of breakfast menus. This will be our concern in the future to continue to improve the quality of service and facilities for the comfort of our guests. Hopefully we can welcome you back to Harper mt haryono with a more perfect experience in the future. Warm regards, Management. Harper mt haryono – by ASTON

Dear Sir/Madam, Warm greetings from Harper mt haryono Jakarta! Thank you for sharing your experience during your stay with us. We are pleased to know that our hotel’s location close to Cawang LRT Station provides convenience and comfort for you. Strategic access is indeed one of our advantages. We also greatly appreciate your feedback regarding the condition of the bathroom and your impression of our facilities. We apologize for the inconvenience you experienced. We will immediately follow up on this with the relevant team as part of our commitment to continuously improve the quality of service and comfort of facilities for all guests. Your review is very valuable to us, and we hope to have the opportunity to welcome you back with a better stay experience in the future. Warm regards, Management. Harper mt haryono – by ASTON

Dear Mr./Mrs. Febra, Thank you for your positive review. We are very happy to hear that you feel comfortable with the atmosphere of our hotel, and feel helped by the friendliness of the staff during your stay. We are also pleased that the location of the hotel which is close to the mosque adds value to your comfort during your stay with us. Comfort and ease of access are indeed one of our priorities in providing the best service. We hope to welcome you back in the near future at Harper mt haryono, with an even more enjoyable experience. Warm regards, Management. Harper mt haryono – by ASTON

Dear Mrs. Nata, Warm greetings from Harper mt haryono Jakarta! Thank you for taking the time to share your experience with us. We are very pleased to hear that you enjoyed our strategic location, the comfort of our spacious and clean rooms, and the friendliness of our staff. Your feedback regarding the variety of main courses is highly appreciated. This will be an important note for our culinary team to continue to improve the quality and variety of dishes to meet the tastes and needs of all guests. Your review means a lot to us, and is a motivation to continue to provide better service in the future. We hope to welcome you back to Harper mt haryono with an even more perfect experience. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warmest greetings from Harper mt haryono Jakarta! Thank you for your wonderful review. We are very pleased to know that our breakfast exceeded your expectations and that our menu variations met your tastes. Your compliments are a great motivation for our culinary team to continue to innovate and maintain the quality of our dishes for the satisfaction of our guests. We look forward to welcoming you back to Harper mt haryono, and may your next visit be even more enjoyable with an equally memorable culinary experience. Warm regards, Management. Harper mt haryono – by ASTON

Dear Mr. Qyan W, Warmest greetings from Harper mt haryono Jakarta! Thank you for your positive review. We are very pleased to know that you felt helped by the friendly service from our staff and that our strategic location provided comfort during your stay. Guest comfort and satisfaction are always our top priorities. Reviews like this are an encouragement for the entire team to continue to provide the best service at all times. We look forward to welcoming you back to Harper mt haryono in the near future with an even more enjoyable stay experience. Warm regards, Management. Harper mt haryono – by ASTON.

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for choosing our hotel as your place to stay while attending an event in Senayan. We are pleased to know that our facilities meet your needs and that our location is quite strategic, especially since it is close to your relative's house. We also greatly appreciate your appreciation for our friendly service. Reviews like this are a motivation for the entire team to continue providing the best service. We look forward to your next visit and may you always be given convenience in every trip. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for taking the time to share your positive review. We are glad to know that you enjoyed our meal and were helped by the flexible check-in time that we have tried to provide. Regarding the feedback regarding the availability of pre-filled drinking water, we apologize for the inconvenience. Currently, we are following a go green policy by not providing mineral water in plastic bottles in the rooms, as part of our commitment to the environment. Instead, we provide free refillable water that can be accessed on each floor through a gallon dispenser. However, your feedback is highly appreciated and we will forward it to the relevant team to evaluate the room preparation procedure so that the dispenser can be filled immediately or more clearly informed upon check-in. We look forward to welcoming you back with better service in the future. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for taking the time to share your experience. We greatly appreciate any feedback given, as it is the basis for us to continue evaluating and improving our services. We are pleased to hear that you were satisfied with the friendly service, the cleanliness of the outdoor area, the swimming pool, and the bathroom. We will forward this positive feedback to the relevant team as a form of appreciation for their performance. However, we are also very sorry for the inconvenience you experienced during your stay, especially regarding: Moldy pillows - We have immediately conducted a thorough check on all linens and replaced any unsuitable units. The housekeeping team was also reaffirmed regarding quality standards and inspections before guests check in. Leaking and seeping AC - We have directed the engineering team to inspect the AC unit in the room and make repairs or replacements if necessary. We have also expanded the inspection to other rooms to prevent similar incidents. The room is not soundproof and noise from the next room - We apologize for the disturbance. In the future, we will be more active in monitoring the quietness in the room area at night and remind other guests if there is any activity that disturbs their comfort. We are also evaluating the option of adding soundproofing to certain rooms. Less convenient access to the surrounding area – Although it is outside our property boundaries, we have shared this feedback with the area management and are working closely with the security team to create a more convenient and safe access route for our guests. Once again, we apologize for any inconvenience caused. We hope you will give us the opportunity to welcome you back for a better stay. Best regards, Management. Harper mt haryono – by ASTON