Staying here was a wonderful experience. The staff was friendly, the room was clean, and all the amenities were functioning properly and were satisfactory. The food was also delicious and appetizing. We checked in and were served by a very friendly and informative male staff member. We also met a very friendly female staff member named Sherly before leaving. It was a truly delightful experience.

The most memorable thing about staying here is the delicious food, for me it's really suitable... The hotel room I chose was near the swimming pool so it was so cool I wanted to dive in, all the facilities felt premium, I had time to go to the gym and hang out at the restaurant, there was Singapore laksa which was really delicious and a must try... THIS HOTEL IS DYING NAMED HAPPER MT HARYONO CAWANG.

Checked in with a child, asked for a non-smoking room, but was given a smoking one. The room smelled of smoke.

The check-in process was fast, the staff were also very friendly.

The rooms are spacious and the facilities are excellent. All the staff are very helpful and friendly. I'd love to stay here again, especially in the junior suite.

Great, thanks for the extra time to check out. The food was delicious too.

Fast service, clean and spacious rooms.

Overall, the service was excellent. I have no regrets about staying here. Thanks.

friendly staff, delicious food, this is the umpteenth time I've stayed here, everything is ok unfortunately when I stayed there were no non-smoking rooms available according to the booking options because the rooms were fully booked even though at that time I brought a toddler, the condition of the room was treated using an air purifier but still the smell of cigarette smoke was still felt piercing my sensitive nose, requested to be moved but all the rooms were said to be full so it was quite a shame.

Strategic location, comfortable, clean rooms, complete breakfast

The hotel is comfortable, and the staff is friendly. I really like the no-plastic-bottle policy, which includes dispensers and teapots. The food is a major issue; it needs to be re-evaluated. The breakfast selection is already very good, but I think it needs more attention. Thank you.

The hotel is comfortable, the service is good, the food is delicious and varied, and the pool is also comfortable because it's separate from the restaurant. Unfortunately, the smoking rooms don't have exhaust fans. The windows are locked, and the back door is also locked, so no one can release cigarette smoke outside. Furthermore, the exhaust fan in the bathroom also doesn't work.

friendly hotel staff and excellent service

The hotel staff is friendly, the rooms are clean, the food is delicious.

The hotel is very quiet, comfortable, the service is good, friendly, and the food is interesting, delicious, and suitable.

Overall comfortable starting from the room, location, food and swimming pool

I booked more than 10 rooms, but when I checked in, everything was a mess, the room that was promised to be given a wedding cake was exchanged with another, failed to provide a surprise, the staff was not very helpful, the guest brought a lot of luggage but just kept quiet without helping, very disappointing

Disappointing stay, because the check in process was very slow, we arrived in the afternoon and the room wasn't ready yet

I booked more than 10 rooms, but when I checked in, everything was a mess, the room that was promised to be given a wedding cake was exchanged with another, failed to provide a surprise, the staff was not very helpful, the guest brought a lot of luggage but just kept quiet without helping, very disappointing

The hotel staff were very friendly and helpful during the check in process.