HARRIS Hotel Samarinda

Hotels
Preferred Partner
8.7
/10
Very Good
6,750 reviews

What Guests Say About Their Stay

Staff Friendliness (291)
Ambiance (278)
Bedroom (270)
Hotel Area (247)

A***s

9.7
/ 10
The service is very good, the staff is friendly, and the hotel is very clean and comfortable.
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N***L

9.7
/ 10
The kids are always happy staying at the Harris Samarinda Hotel, the view is directly onto the bridge, the food is delicious and the staff are very friendly.
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d***e

8.5
/ 10
My stay at the Harris Hotel was a truly enjoyable experience, with views of the Mahakam River at night, a peaceful and comfortable setting. The rooms were spacious, clean, and comfortable.
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Verified Traveler

10.0
/ 10
The hotel staff were very friendly and helpful, the rooms were comfortable, and the views were breathtaking. The breakfast menu was varied and delicious. 🥰 Don't hesitate to stay at the Harris Hotel.
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S***y

9.4
/ 10
I recently had the pleasure of staying at a wonderful hotel, and I'm excited to share my experience! 🏨 From the moment I walked in, I was impressed by the friendly staff and the welcoming atmosphere. The room was impeccably clean and beautifully decorated, offering a comfortable and relaxing space after a long day. I especially enjoyed the delicious breakfast buffet with a wide variety of options to choose from. Overall, it was a fantastic stay, and I highly recommend this hotel to anyone looking for a great experience!
In the Area
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Jalan Untung Suropati No.35 Sungai Kujang, Sungai Kunjang, Samarinda, Kalimantan Timur, Indonesia, 75126

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Harris Hotel Samarinda Staying at HARRIS Hotel Samarinda is a good choice when you are visiting Kunjang River. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around HARRIS Hotel Samarinda

Jalan Untung Suropati No.35 Sungai Kujang, Sungai Kunjang, Samarinda, Kalimantan Timur, Indonesia, 75126
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Lobby HARRIS Hotel Samarinda
Lobby 2 HARRIS Hotel Samarinda

Discover More About HARRIS Hotel Samarinda

note: hotel was previously named Harris Hotel Samarinda

Location


Staying at HARRIS Hotel Samarinda is a good choice when you are visiting Kunjang River.

About HARRIS Hotel Samarinda

HARRIS Hotel Samarinda is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, HARRIS Hotel Samarinda is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, HARRIS Hotel Samarinda is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at HARRIS Hotel Samarinda.

HARRIS Hotel Samarinda is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, HARRIS Hotel Samarinda provides a pleasant accommodation for your stay.

From business event to corporate gathering, HARRIS Hotel Samarinda provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at HARRIS Hotel Samarinda, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at HARRIS Hotel Samarinda is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, HARRIS Hotel Samarinda is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HARRIS Hotel Samarinda exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

HARRIS Hotel Samarinda is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at HARRIS Hotel Samarinda.

All facilities in HARRIS Hotel Samarinda

Bar, Cafe and Lounge HARRIS Hotel Samarinda
Bar, Cafe and Lounge
Swimming Pool HARRIS Hotel Samarinda
Swimming Pool
Fitness Center HARRIS Hotel Samarinda
Fitness Center
Functional Hall HARRIS Hotel Samarinda
Functional Hall
Lobby HARRIS Hotel Samarinda
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet lunch
  • Cafe
  • Dining area
  • Gala dinner
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Children play area
  • Discounted Fitness Center
  • Entertainment for children
  • Fitness center
  • Karaoke
  • Massage
  • Outdoor pool
  • Spa

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Theatre/auditorium

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Nearby Facilities

  • Gift shop
  • Shops

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Shopping center shuttle

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in HARRIS Hotel Samarinda

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool closed temporarily from 18-2-2026 to 28-2-2026.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HARRIS Hotel Samarinda
143
Number of floors in HARRIS Hotel Samarinda
12
Another facilities in HARRIS Hotel Samarinda
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in HARRIS Hotel Samarinda

What are available facilities at HARRIS Hotel Samarinda?
There are top facilites at HARRIS Hotel Samarinda such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HARRIS Hotel Samarinda?
The standard check-in time at HARRIS Hotel Samarinda is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HARRIS Hotel Samarinda provide breakfast?
Yes, HARRIS Hotel Samarinda provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HARRIS Hotel Samarinda?
HARRIS Hotel Samarinda is a 4.0-star hotel.
How many floors does HARRIS Hotel Samarinda have?
HARRIS Hotel Samarinda has 12 floors.
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More Reviews from Other Guests in HARRIS Hotel Samarinda

Overall Ratings & Reviews HARRIS Hotel Samarinda

Traveloka (6,747)
Other sources (3)
8.7
Very Good
From 6,747 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about HARRIS Hotel Samarinda
All
Staff Friendliness (184)
Ambiance (173)
Bedroom (161)
Variety (159)
Bathroom (157)
Hotel Area (154)
Family Friendly (147)
Taste (147)
Surroundings (144)
Room Space (144)
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Most Recent
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Traveler Reviews HARRIS Hotel Samarinda

Number of reviews per page
20
40
Customer reviews
Tan J. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff was very friendly and good. The ambiance of this hotel also good and recommended to stay with family or friends.
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Accommodation's Reply
08 May 2026
Cheers Tan J. H., Warmest Greetings from Harris Samarinda Thank you so much for sharing your experience with Harris Samarinda. We are delighted to hear that you enjoyed our services and products. Your satisfaction is our top priority. We also truly appreciate any feedback, suggestions, or comments you may have, as they help us continuously improve and provide better experiences for all our guests. We look forward to welcoming you back to our hotel in the near future. #BalanceAtHarris HARRIS Samarinda
Tan J. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's nice to stay in Harris Hotel Samarinda where the view is quite amazing and very convenient. Recommended for staycation.
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Accommodation's Reply
08 May 2026
Cheers Tan J. H., Warmest Greetings from Harris Samarinda Thank you so much for sharing your experience with Harris Samarinda. We are delighted to hear that you enjoyed our services and products. Your satisfaction is our top priority. We also truly appreciate any feedback, suggestions, or comments you may have, as they help us continuously improve and provide better experiences for all our guests. We look forward to welcoming you back to our hotel in the near future. #BalanceAtHarris HARRIS Samarinda
Tan J. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Highly recommended and perfect for a family staycation, the most comfortable place in Samarinda so far. Hopefully, we can stay here again next time.
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Accommodation's Reply
07 May 2026
Thank you, Mr. Tan J.H. Warm regards from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to have provided you with the best service, as customer satisfaction is our top priority. Your feedback and comments are crucial to us in improving the quality of our service in the future. We look forward to welcoming you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The service is very good, the staff is friendly, and the hotel is very clean and comfortable.
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Accommodation's Reply
06 May 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
A very comfortable staycation experience+
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Accommodation's Reply
06 May 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Food choices are increased and taste is enhanced.
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Accommodation's Reply
24 Apr 2026
Thank you. Sincerely, Harris Samarinda. Thank you for taking the time to write a review about your experience. Customer satisfaction is our top priority. We welcome all comments, suggestions, and feedback to consider and improve. We hope to welcome you back to Harris Samarinda again. #BalanceAtHarris, Harris Samarinda
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N***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My favorite hotel, friendly service, varied and delicious breakfast, clean and fragrant rooms, basically it's not perfect.
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Accommodation's Reply
29 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Check-in was fast and the staff was very friendly. We had a room on the 12th floor (the top floor). The river view was great, but there was a slight disturbance as the top floor seemed to have some occasional mechanical noise on the rooftop. Otherwise, it was very pleasant. I'll never be back to Harris Hotels again.
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Accommodation's Reply
22 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My son asked to stay here again when he goes to Samarinda again.
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Accommodation's Reply
20 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommended hotel for resting and the view is very good
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Accommodation's Reply
20 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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S***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It was very comfortable staying here. Thanks
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Accommodation's Reply
06 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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S***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very nice, view of Mahakam Bridge
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Accommodation's Reply
20 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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T***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The service was excellent, MasyaAllah. When we were about to check out, we asked for permission to have the chair we were sitting on in the hotel room broken and to have it replaced... and we waited for confirmation when we checked in, but thankfully, there was no replacement. It was true that my husband was the one sitting there, and he's a big man weighing 100 kg. Perhaps that's reasonable from the hotel. Thank you, Harris Hotel.
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Accommodation's Reply
07 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Firdaus A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Amazing, the staff are also very friendly.
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Accommodation's Reply
06 Apr 2026
Thank you, Mr. Firdaus A. Warm regards from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to have provided you with the best service, as customer satisfaction is our top priority. Your feedback and comments are crucial to us in improving the quality of our service in the future. We look forward to welcoming you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Dian S. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Everything was great. It just seems like the bathroom blower isn't working properly, so the bathroom odors don't dissipate immediately and end up in the bedroom.
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Accommodation's Reply
08 Apr 2026
Thank you, Dian S.P. Warm regards from Harris Samarinda. Thank you for taking the time to write a review about your experience with us. Customer satisfaction is our top priority. We greatly appreciate all reviews, suggestions, and feedback, as they help us evaluate and improve our services in the future. We hope to welcome you again at Harris Samarinda. #BalanceAtHarris Harris Samarinda
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
All the hotel staff from security, front office to cleaning service are all friendly, the room we booked had a view directly facing the Mahakam Bridge, every day we could see barges carrying coal, the breakfast menu is varied, eating with a beautiful view and there is a children's playground, fun games and a swimming pool that is not too big but quite satisfying. The strategic location is close to the mall, close to eateries and other busy centers. My first experience vacationing at Harris Hotel Samarinda and next time I want to go there again.
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Accommodation's Reply
08 Apr 2026
Welcome… Warm greetings from Harris Samarinda. Thank you for sharing your experience at Harris Samarinda. We are delighted to have provided you with the best service, as customer satisfaction is our top priority. Your feedback and comments are vital to us in improving the quality of our services in the future. We hope to welcome you again on your next visit to Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Anis T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is clean, the service is friendly.
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Accommodation's Reply
01 Apr 2026
Thank you, Anis T. Warm regards from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to have provided you with the best service, as customer satisfaction is our top priority. Your feedback and comments are crucial to us in improving the quality of our service in the future. We look forward to welcoming you again on your next visit to Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
very friendly and respectful to guests
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Accommodation's Reply
06 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Clean rooms, security is responsive in service
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Accommodation's Reply
06 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Budhi B. A.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
Harris should start applying non-smoking floors as well as rooms. The non-smoking sign shall be placed on all floors & rooms.
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Accommodation's Reply
07 Apr 2026
Cheers, Warmest Greetings from Harris Samarinda Thank you so much for sharing your experience with Harris Samarinda. We are delighted to hear that you enjoyed our services and products. Your satisfaction is our top priority. We also truly appreciate any feedback, suggestions, or comments you may have, as they help us continuously improve and provide better experiences for all our guests. We look forward to welcoming you back to our hotel in the near future. #BalanceAtHarris HARRIS Samarinda
Number of reviews per page
20
40

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Lobby 4 HARRIS Hotel Samarinda

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews HARRIS Hotel Samarinda

Traveloka (6,747)
Other sources (3)
8.7
Very Good
From 6,747 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about HARRIS Hotel Samarinda
All
Staff Friendliness (184)
Ambiance (173)
Bedroom (161)
Variety (159)
Bathroom (157)
Hotel Area (154)
Family Friendly (147)
Taste (147)
Surroundings (144)
Room Space (144)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews HARRIS Hotel Samarinda

Number of reviews per page
20
40
Customer reviews
Tan J. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff was very friendly and good. The ambiance of this hotel also good and recommended to stay with family or friends.
Find this review helpful?
Accommodation's Reply
08 May 2026
Cheers Tan J. H., Warmest Greetings from Harris Samarinda Thank you so much for sharing your experience with Harris Samarinda. We are delighted to hear that you enjoyed our services and products. Your satisfaction is our top priority. We also truly appreciate any feedback, suggestions, or comments you may have, as they help us continuously improve and provide better experiences for all our guests. We look forward to welcoming you back to our hotel in the near future. #BalanceAtHarris HARRIS Samarinda
Tan J. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's nice to stay in Harris Hotel Samarinda where the view is quite amazing and very convenient. Recommended for staycation.
Find this review helpful?
Accommodation's Reply
08 May 2026
Cheers Tan J. H., Warmest Greetings from Harris Samarinda Thank you so much for sharing your experience with Harris Samarinda. We are delighted to hear that you enjoyed our services and products. Your satisfaction is our top priority. We also truly appreciate any feedback, suggestions, or comments you may have, as they help us continuously improve and provide better experiences for all our guests. We look forward to welcoming you back to our hotel in the near future. #BalanceAtHarris HARRIS Samarinda
Tan J. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Highly recommended and perfect for a family staycation, the most comfortable place in Samarinda so far. Hopefully, we can stay here again next time.
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Accommodation's Reply
07 May 2026
Thank you, Mr. Tan J.H. Warm regards from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to have provided you with the best service, as customer satisfaction is our top priority. Your feedback and comments are crucial to us in improving the quality of our service in the future. We look forward to welcoming you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The service is very good, the staff is friendly, and the hotel is very clean and comfortable.
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Accommodation's Reply
06 May 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
A very comfortable staycation experience+
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Accommodation's Reply
06 May 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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S***i
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Staycation
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9.7
/10
Reviewed 3 week(s) ago
Food choices are increased and taste is enhanced.
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Accommodation's Reply
24 Apr 2026
Thank you. Sincerely, Harris Samarinda. Thank you for taking the time to write a review about your experience. Customer satisfaction is our top priority. We welcome all comments, suggestions, and feedback to consider and improve. We hope to welcome you back to Harris Samarinda again. #BalanceAtHarris, Harris Samarinda
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N***u
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10.0
/10
Reviewed 3 week(s) ago
My favorite hotel, friendly service, varied and delicious breakfast, clean and fragrant rooms, basically it's not perfect.
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Accommodation's Reply
29 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
Check-in was fast and the staff was very friendly. We had a room on the 12th floor (the top floor). The river view was great, but there was a slight disturbance as the top floor seemed to have some occasional mechanical noise on the rooftop. Otherwise, it was very pleasant. I'll never be back to Harris Hotels again.
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Accommodation's Reply
22 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My son asked to stay here again when he goes to Samarinda again.
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Accommodation's Reply
20 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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K***a
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10.0
/10
Reviewed 4 week(s) ago
Recommended hotel for resting and the view is very good
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Accommodation's Reply
20 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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S***y
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10.0
/10
Reviewed 5 week(s) ago
It was very comfortable staying here. Thanks
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Accommodation's Reply
06 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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S***h
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10.0
/10
Reviewed 5 week(s) ago
Very nice, view of Mahakam Bridge
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Accommodation's Reply
20 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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T***e
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
The service was excellent, MasyaAllah. When we were about to check out, we asked for permission to have the chair we were sitting on in the hotel room broken and to have it replaced... and we waited for confirmation when we checked in, but thankfully, there was no replacement. It was true that my husband was the one sitting there, and he's a big man weighing 100 kg. Perhaps that's reasonable from the hotel. Thank you, Harris Hotel.
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Accommodation's Reply
07 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Firdaus A.
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9.7
/10
Reviewed 6 week(s) ago
Amazing, the staff are also very friendly.
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Accommodation's Reply
06 Apr 2026
Thank you, Mr. Firdaus A. Warm regards from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to have provided you with the best service, as customer satisfaction is our top priority. Your feedback and comments are crucial to us in improving the quality of our service in the future. We look forward to welcoming you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Dian S. P.
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Staycation
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9.7
/10
Reviewed 6 week(s) ago
Everything was great. It just seems like the bathroom blower isn't working properly, so the bathroom odors don't dissipate immediately and end up in the bedroom.
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Accommodation's Reply
08 Apr 2026
Thank you, Dian S.P. Warm regards from Harris Samarinda. Thank you for taking the time to write a review about your experience with us. Customer satisfaction is our top priority. We greatly appreciate all reviews, suggestions, and feedback, as they help us evaluate and improve our services in the future. We hope to welcome you again at Harris Samarinda. #BalanceAtHarris Harris Samarinda
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R***a
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Leisure
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10.0
/10
Reviewed 6 week(s) ago
All the hotel staff from security, front office to cleaning service are all friendly, the room we booked had a view directly facing the Mahakam Bridge, every day we could see barges carrying coal, the breakfast menu is varied, eating with a beautiful view and there is a children's playground, fun games and a swimming pool that is not too big but quite satisfying. The strategic location is close to the mall, close to eateries and other busy centers. My first experience vacationing at Harris Hotel Samarinda and next time I want to go there again.
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Accommodation's Reply
08 Apr 2026
Welcome… Warm greetings from Harris Samarinda. Thank you for sharing your experience at Harris Samarinda. We are delighted to have provided you with the best service, as customer satisfaction is our top priority. Your feedback and comments are vital to us in improving the quality of our services in the future. We hope to welcome you again on your next visit to Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Anis T.
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10.0
/10
Reviewed 6 week(s) ago
The hotel is clean, the service is friendly.
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Accommodation's Reply
01 Apr 2026
Thank you, Anis T. Warm regards from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to have provided you with the best service, as customer satisfaction is our top priority. Your feedback and comments are crucial to us in improving the quality of our service in the future. We look forward to welcoming you again on your next visit to Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
very friendly and respectful to guests
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Accommodation's Reply
06 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Clean rooms, security is responsive in service
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Accommodation's Reply
06 Apr 2026
Thank you…. Best wishes from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are delighted to provide you with the best service, as customer satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again next time at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Budhi B. A.
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8.7
/10
Reviewed 7 week(s) ago
Harris should start applying non-smoking floors as well as rooms. The non-smoking sign shall be placed on all floors & rooms.
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Accommodation's Reply
07 Apr 2026
Cheers, Warmest Greetings from Harris Samarinda Thank you so much for sharing your experience with Harris Samarinda. We are delighted to hear that you enjoyed our services and products. Your satisfaction is our top priority. We also truly appreciate any feedback, suggestions, or comments you may have, as they help us continuously improve and provide better experiences for all our guests. We look forward to welcoming you back to our hotel in the near future. #BalanceAtHarris HARRIS Samarinda
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