Hotel Alia Matraman

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8.5
/10
Very Good
3,761 reviews

What Guests Say About Their Stay

E***y

10.0
/ 10
The room was spacious and clean, equipped with a refrigerator and hairdryer. The bathroom was spotless, and the room service was excellent.
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E***y

10.0
/ 10
The staff was friendly and helpful during check-in. The rooms were spacious and clean, with complete amenities. Room service was excellent.
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E***y

10.0
/ 10
Friendly staff, spacious rooms, complete amenities, clean bathrooms, lots of breakfast options, very satisfying service.
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E***y

10.0
/ 10
Friendly staff, spacious and clean rooms, complete amenities, and excellent room service. Thank you, Fikri, Dede, Ajril, and Adnan. 👍
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E***y

10.0
/ 10
The hotel is nice, the staff is friendly, the room service is very satisfying, the breakfast has many variations, the room is clean and spacious with a refrigerator.
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In the Area
See Map
Jl. Matraman Raya No.224, RT.4/RW.6, Bali Mester, Kecamatan Jatinegara, Jatinegara, Jakarta Timur, Jakarta, Indonesia, 13310

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Alia Matraman Staying at Hotel Alia Matraman is a good choice when you are visiting Bidaracina. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Alia Matraman

Jl. Matraman Raya No.224, RT.4/RW.6, Bali Mester, Kecamatan Jatinegara, Jatinegara, Jakarta Timur, Jakarta, Indonesia, 13310
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Lobby Hotel Alia Matraman
Exterior 2 Hotel Alia Matraman

Discover More About Hotel Alia Matraman

note: hotel was previously named Alia Matraman

Location
Staying at Hotel Alia Matraman is a good choice when you are visiting Bidaracina.

About Hotel Alia Matraman

Hotel Alia Matraman is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Hotel Alia Matraman is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Hotel Alia Matraman will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Hotel Alia Matraman provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Alia Matraman, a wonderful accommodation for your family holiday.

Hotel Alia Matraman is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Alia Matraman exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Alia Matraman is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Hotel Alia Matraman will surely satisfy you with its great hospitality and affordable price.

All facilities in Hotel Alia Matraman

Swimming Pool Hotel Alia Matraman
Swimming Pool
Entertainment Facility Hotel Alia Matraman
Entertainment Facility
Lobby Hotel Alia Matraman
Lobby
Exterior Hotel Alia Matraman
Exterior
Bedroom Hotel Alia Matraman
Bedroom

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch

General

  • AC
  • Swimming pool
  • Smoking area

Business Facilities

  • Conference room
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Things to Do

  • Indoor pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Water sport

Accommodation Policy & General Information in Hotel Alia Matraman

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Marriage Certificate. Please bring the required documents in hard copy.

General Check-in Instructions

Hotel memiliki kebijakan untuk tidak menerima reservasi yang dibuat oleh pasangan non-menikah. Pasangan yang sudah menikah harus memiliki dan memperlihatkan identitas diri seperti KTP suami-Istri. Pihak hotel berhak untuk membatalkan / menolak reservasi jika tamu tidak dapat / menolak menunjukkan kartu identitas yang diminta. Sewaktu check-in diperlukan tanda pengenal dengan foto yang resmi dikeluarkan oleh pemerintah dan kartu kredit atau deposit tunai untuk menutup biaya tak terduga. Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan. Permintaan khusus tidak dijamin akan terpenuhi. Biaya penambahan orang dalam kamar mungkin berlaku dan berbeda-beda menurut kebijakan hotel. Hotel has a policy of not receiving any reservations made by non-married couples and that the married-couples has to present themselves with a valid government-issued identity prior to check-in such as Indonesian ID card (KTP suami-istri). Failing/refusing to do so will result in the rejection of the reservation. You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Kolam Renang yang ada di Hotel Alia Matraman adalah kolam renang Keluarga. Pengaturan waktu pemakaian membuat anda dan keluarga merasa nyaman dan tenang. Lokasi berada di lantai 1, silahkan hubungi Reception Extention No. 10/11 untuk Reservasi. Dilarang keras Menginap dan atau menerima tamu didalam kamar kecuali : - Pria dan atau wanita bila memiliki hubungan suami - isteri yang sah/keluarga. - Sesama jenis bila tidak memiliki orientasi sexual yang menyimpang. It is Highly Prohibited : To Stay Overnight and / or receiving guests inside the room except : - Men and/or Women if having legal husband and wife / family relationship. - Same sex if does not have a deviant sexual orientation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Alia Matraman
97
Number of floors in Hotel Alia Matraman
8
Another facilities in Hotel Alia Matraman
Coffee shop, 24-hour room service, Room service, WiFi in public area, Concierge

Frequently asked question in Hotel Alia Matraman

What are available facilities at Hotel Alia Matraman?
There are top facilites at Hotel Alia Matraman such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Alia Matraman?
The standard check-in time at Hotel Alia Matraman is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Alia Matraman provide breakfast?
Yes, Hotel Alia Matraman provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Alia Matraman?
Hotel Alia Matraman is a 2.0-star hotel.
How many floors does Hotel Alia Matraman have?
Hotel Alia Matraman has 8 floors.
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More Reviews from Other Guests in Hotel Alia Matraman

8.5
Very Good
From 3,761 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Hotel Alia Matraman
All
Room Space (251)
Staff Friendliness (239)
Accessibility (223)
Bedroom (223)
Ambiance (218)
Family Friendly (216)
Distance to City Center (211)
Hotel Area (211)
Bathroom (203)
Surroundings (184)
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Most Recent
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Traveler Reviews Hotel Alia Matraman

Number of reviews per page
20
40
Customer reviews
s***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff was friendly. The room was comfortable, but smelled a little of cigarette smoke because I forgot to ask for a non-smoking room at check-in.
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Suheni
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is friendly and very helpful, the hotel is clean.
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Tri S.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
Old hotel, old facilities. The air conditioning is old and not cold. The towels also seem very old. The sheets and blankets are also outdated. However, it's nice, with easy access and a fairly tasty and varied breakfast.
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Endang
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
I think this is the only room I was not satisfied with regarding the air conditioner. They need to fix it.
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room was spacious and clean, equipped with a refrigerator and hairdryer. The bathroom was spotless, and the room service was excellent.
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Muhammad N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's okay, but the main breakfast menu isn't very extensive.
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K***n
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
It's pretty good for the price. The location is quite strategic, close to Matraman KRL Station, Matraman Baru TJ Bus Stop, Citiplaza Mall, and many food stalls nearby. It's just a shame that the breakfast menu has a limited variety of protein, and there's no table tissue (only toilet paper). The staff are very friendly, and each room also has a Quran and prayer mat. The hair dryer doesn't work. There are some spots on the pillows. But overall, it's clean and comfortable for sleeping.
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Accommodation's Reply
28 Aug 2026
Dear Valued Customers, Thank you for choosing our hotel as your accommodation in Jakarta. Thank you for your review, which encourages us to continue improving. We apologize for any shortcomings you encountered and will address them for future improvements. We sincerely hope to welcome you back again to experience even better service. Thank you and Best regards, The Hotel Management
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S***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The staff service is good and friendly 😁
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I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Excellent staff, clean, safe, comfortable.
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, spacious and clean rooms equipped with a refrigerator, there is a swimming pool.
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Febry n.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I highly recommend staying here, especially since it's close to the station. It's simply the best 🤍
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D***E
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room was okay. The breakfast was delicious. The staff were friendly. The pool was small.
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I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 week(s) ago
The room size is too big and the room is creepy (invisible disturbance).
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Accommodation's Reply
28 Aug 2026
Dear Valued Customers, Thank you for choosing our hotel as your accommodation in Jakarta. Thank you for your review, which encourages us to continue improving. We apologize for any shortcomings you encountered and will address them for future improvements. We sincerely hope to welcome you back again to experience even better service. Thank you and Best regards, The Hotel Management
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Y***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 4 week(s) ago
The room is large, but the vibe is less than comfortable. Upon entering, the smell of cigarettes is very strong, and even after spraying, a faint odor can still be detected.
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Accommodation's Reply
28 Aug 2026
Dear Dear Guest, we sincerely thank you for choosing our hotel. We appreciate your valuable feedback during your stay in Jakarta, as it serves as a great motivation for our continued improvement. We sincerely apologize for any inconvenience caused and will do our utmost to provide improved services in the future. We look forward to welcoming you back with even better service. Thank you. Sincerely, The Hotel Management
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yessi o.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A rare sharia-compliant hotel in a big city. The staff are friendly and helpful. Booked for a group for a wedding. Check-in and check-out were easy. Deposit 100,000 Rupiah.
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Rully
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
A family-friendly hotel. Strategically located near the mall and Jatinegara station. It features an indoor pool and a kids' club.
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A***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 4 week(s) ago
Highly recommended for a family vacation. There's a mall in front of the hotel, a swimming pool, and a children's play area. I think breakfast should be charged for children over 6. The room was nice, but unfortunately, the blankets smelled like they hadn't been changed. And I found the parking area a bit limited.
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A very nice hotel, with affordable prices and breakfast included. The rooms are spacious and equipped with a hairdryer and a shower.
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, clean rooms with refrigerators and hair dryers. Clean bathrooms, complete amenities, and a varied breakfast.
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff was friendly and helpful during check-in. The rooms were spacious and clean, with complete amenities. Room service was excellent.
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Number of reviews per page
20
40

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Exterior 4 Hotel Alia Matraman

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 3,761 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Hotel Alia Matraman
All
Room Space (251)
Staff Friendliness (239)
Accessibility (223)
Bedroom (223)
Ambiance (218)
Family Friendly (216)
Distance to City Center (211)
Hotel Area (211)
Bathroom (203)
Surroundings (184)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Alia Matraman

Number of reviews per page
20
40
Customer reviews
s***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff was friendly. The room was comfortable, but smelled a little of cigarette smoke because I forgot to ask for a non-smoking room at check-in.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Suheni
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is friendly and very helpful, the hotel is clean.
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Find this review helpful?
Tri S.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
Old hotel, old facilities. The air conditioning is old and not cold. The towels also seem very old. The sheets and blankets are also outdated. However, it's nice, with easy access and a fairly tasty and varied breakfast.
Translated by Google Icon
See original
Find this review helpful?
Endang
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
I think this is the only room I was not satisfied with regarding the air conditioner. They need to fix it.
Find this review helpful?
E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room was spacious and clean, equipped with a refrigerator and hairdryer. The bathroom was spotless, and the room service was excellent.
Translated by Google Icon
See original
Find this review helpful?
Muhammad N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's okay, but the main breakfast menu isn't very extensive.
Translated by Google Icon
See original
Find this review helpful?
K***n
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
It's pretty good for the price. The location is quite strategic, close to Matraman KRL Station, Matraman Baru TJ Bus Stop, Citiplaza Mall, and many food stalls nearby. It's just a shame that the breakfast menu has a limited variety of protein, and there's no table tissue (only toilet paper). The staff are very friendly, and each room also has a Quran and prayer mat. The hair dryer doesn't work. There are some spots on the pillows. But overall, it's clean and comfortable for sleeping.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2026
Dear Valued Customers, Thank you for choosing our hotel as your accommodation in Jakarta. Thank you for your review, which encourages us to continue improving. We apologize for any shortcomings you encountered and will address them for future improvements. We sincerely hope to welcome you back again to experience even better service. Thank you and Best regards, The Hotel Management
Translated by Google Icon
See original
S***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The staff service is good and friendly 😁
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I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Excellent staff, clean, safe, comfortable.
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, spacious and clean rooms equipped with a refrigerator, there is a swimming pool.
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Profile Picture
Febry n.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I highly recommend staying here, especially since it's close to the station. It's simply the best 🤍
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D***E
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room was okay. The breakfast was delicious. The staff were friendly. The pool was small.
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I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 week(s) ago
The room size is too big and the room is creepy (invisible disturbance).
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2026
Dear Valued Customers, Thank you for choosing our hotel as your accommodation in Jakarta. Thank you for your review, which encourages us to continue improving. We apologize for any shortcomings you encountered and will address them for future improvements. We sincerely hope to welcome you back again to experience even better service. Thank you and Best regards, The Hotel Management
Translated by Google Icon
See original
Y***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 4 week(s) ago
The room is large, but the vibe is less than comfortable. Upon entering, the smell of cigarettes is very strong, and even after spraying, a faint odor can still be detected.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2026
Dear Dear Guest, we sincerely thank you for choosing our hotel. We appreciate your valuable feedback during your stay in Jakarta, as it serves as a great motivation for our continued improvement. We sincerely apologize for any inconvenience caused and will do our utmost to provide improved services in the future. We look forward to welcoming you back with even better service. Thank you. Sincerely, The Hotel Management
Translated by Google Icon
See original
yessi o.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A rare sharia-compliant hotel in a big city. The staff are friendly and helpful. Booked for a group for a wedding. Check-in and check-out were easy. Deposit 100,000 Rupiah.
Translated by Google Icon
See original
Find this review helpful?
Rully
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
A family-friendly hotel. Strategically located near the mall and Jatinegara station. It features an indoor pool and a kids' club.
Translated by Google Icon
See original
Find this review helpful?
A***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 4 week(s) ago
Highly recommended for a family vacation. There's a mall in front of the hotel, a swimming pool, and a children's play area. I think breakfast should be charged for children over 6. The room was nice, but unfortunately, the blankets smelled like they hadn't been changed. And I found the parking area a bit limited.
Translated by Google Icon
See original
Find this review helpful?
E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A very nice hotel, with affordable prices and breakfast included. The rooms are spacious and equipped with a hairdryer and a shower.
Translated by Google Icon
See original
Find this review helpful?
E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, clean rooms with refrigerators and hair dryers. Clean bathrooms, complete amenities, and a varied breakfast.
Translated by Google Icon
See original
Find this review helpful?
E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff was friendly and helpful during check-in. The rooms were spacious and clean, with complete amenities. Room service was excellent.
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Number of reviews per page
20
40