Hotel Alia Matraman

Explore Hotel Alia Matraman
8.5
Very Good
From 3,761 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Hotel Alia Matraman
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Room Space (251)
Staff Friendliness (239)
Accessibility (223)
Bedroom (223)
Ambiance (218)
Family Friendly (216)
Distance to City Center (211)
Hotel Area (211)
Bathroom (203)
Surroundings (184)
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Traveler Reviews Hotel Alia Matraman

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40
Customer reviews
s***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff was friendly. The room was comfortable, but smelled a little of cigarette smoke because I forgot to ask for a non-smoking room at check-in.
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Suheni
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is friendly and very helpful, the hotel is clean.
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Tri S.
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Transit
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6.9
/10
Reviewed 2 week(s) ago
Old hotel, old facilities. The air conditioning is old and not cold. The towels also seem very old. The sheets and blankets are also outdated. However, it's nice, with easy access and a fairly tasty and varied breakfast.
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Endang
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Leisure
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8.4
/10
Reviewed 2 week(s) ago
I think this is the only room I was not satisfied with regarding the air conditioner. They need to fix it.
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room was spacious and clean, equipped with a refrigerator and hairdryer. The bathroom was spotless, and the room service was excellent.
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Muhammad N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's okay, but the main breakfast menu isn't very extensive.
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K***n
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
It's pretty good for the price. The location is quite strategic, close to Matraman KRL Station, Matraman Baru TJ Bus Stop, Citiplaza Mall, and many food stalls nearby. It's just a shame that the breakfast menu has a limited variety of protein, and there's no table tissue (only toilet paper). The staff are very friendly, and each room also has a Quran and prayer mat. The hair dryer doesn't work. There are some spots on the pillows. But overall, it's clean and comfortable for sleeping.
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Accommodation's Reply
28 Aug 2026
Dear Valued Customers, Thank you for choosing our hotel as your accommodation in Jakarta. Thank you for your review, which encourages us to continue improving. We apologize for any shortcomings you encountered and will address them for future improvements. We sincerely hope to welcome you back again to experience even better service. Thank you and Best regards, The Hotel Management
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S***l
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Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The staff service is good and friendly 😁
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I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Excellent staff, clean, safe, comfortable.
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, spacious and clean rooms equipped with a refrigerator, there is a swimming pool.
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Febry n.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I highly recommend staying here, especially since it's close to the station. It's simply the best 🤍
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D***E
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room was okay. The breakfast was delicious. The staff were friendly. The pool was small.
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I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 week(s) ago
The room size is too big and the room is creepy (invisible disturbance).
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Accommodation's Reply
28 Aug 2026
Dear Valued Customers, Thank you for choosing our hotel as your accommodation in Jakarta. Thank you for your review, which encourages us to continue improving. We apologize for any shortcomings you encountered and will address them for future improvements. We sincerely hope to welcome you back again to experience even better service. Thank you and Best regards, The Hotel Management
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Y***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 4 week(s) ago
The room is large, but the vibe is less than comfortable. Upon entering, the smell of cigarettes is very strong, and even after spraying, a faint odor can still be detected.
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Accommodation's Reply
28 Aug 2026
Dear Dear Guest, we sincerely thank you for choosing our hotel. We appreciate your valuable feedback during your stay in Jakarta, as it serves as a great motivation for our continued improvement. We sincerely apologize for any inconvenience caused and will do our utmost to provide improved services in the future. We look forward to welcoming you back with even better service. Thank you. Sincerely, The Hotel Management
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yessi o.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A rare sharia-compliant hotel in a big city. The staff are friendly and helpful. Booked for a group for a wedding. Check-in and check-out were easy. Deposit 100,000 Rupiah.
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Rully
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
A family-friendly hotel. Strategically located near the mall and Jatinegara station. It features an indoor pool and a kids' club.
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A***o
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Leisure
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8.6
/10
Reviewed 4 week(s) ago
Highly recommended for a family vacation. There's a mall in front of the hotel, a swimming pool, and a children's play area. I think breakfast should be charged for children over 6. The room was nice, but unfortunately, the blankets smelled like they hadn't been changed. And I found the parking area a bit limited.
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A very nice hotel, with affordable prices and breakfast included. The rooms are spacious and equipped with a hairdryer and a shower.
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, clean rooms with refrigerators and hair dryers. Clean bathrooms, complete amenities, and a varied breakfast.
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff was friendly and helpful during check-in. The rooms were spacious and clean, with complete amenities. Room service was excellent.
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