How many rooms are available at Hotel City Dumai?

Hotel City Dumai has 95 rooms in total.

Does Hotel City Dumai provide parking?

Yes, Hotel City Dumai provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel City Dumai?

Hotel City Dumai is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel City Dumai

Name: Hotel City Dumai
Address: Jalan Jend Sudirman no 445. Dumai, Dumai Kota, Dumai, Riau, Indonesia, 28811, Jalan Jend Sudirman no 445. Dumai, Riau, 28811, Indonesia
Rating: 8.3

Hotels

Preferred Partner Plus

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8.3

/10

Very Good

1,759 reviews

What Guests Say About Their Stay

A***e

8.8

/ 10

A comfortable hotel with excellent service. The rooms are tidy, the beds comfortable, and the atmosphere peaceful. Breakfast is also quite tasty with a variety of menu options. The hotel's location is quite close to the city center, making it easy to get around.

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AINUN R. P.

10.0

/ 10

Staycation untuk mengisi libur semester dan tahun baru bersama keluarga. Hotelnya nyaman, kamarnya luas & ramah anak, makanannya lumayan enak-enak, dan yang pasti tempat kuliner sekitaran hotel banyak banget karena dekat dengan pusat kota.

mukhlas a.

10.0

/ 10

Nice, clean, comfortable and friendly employees.

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Syukur N.

9.7

/ 10

Clean and cheap. Eat easy, good breakfast.

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Agus Kusumah

9.7

/ 10

Good location and good services

In the Area

See Map

Jalan Jend Sudirman no 445. Dumai, Dumai Kota, Dumai, Riau, Indonesia, 28811

Main Facilities

Restaurant

24-Hour Front Desk

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Hotel City Dumai is located in area / city Dumai Kota. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel City Dumai

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What's around Hotel City Dumai

Jalan Jend Sudirman no 445. Dumai, Dumai Kota, Dumai, Riau, Indonesia, 28811

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Location

Hotel City Dumai is located in area / city Dumai Kota.

About Hotel City Dumai

Hotel City Dumai is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel City Dumai exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel City Dumai is a hotel with great comfort and excellent service according to most hotel's guests.

Hotel City Dumai is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Hotel City Dumai

Common Space

Lobby

Accommodation Services

Exterior

Restaurant

Public Facilities

Elevator
Restaurant
Breakfast restaurant
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Minibar
Shower
TV

Hotel Services

24-hour Receptionist
24-hour security
Laundry service
Newspaper in lobby

General

AC
Connecting rooms
Family room

Food and Drinks

Restaurant with AC
Breakfast

Connectivity

Free WiFi

Shuttle Service

Airport transfer

Accommodation Policy & General Information in Hotel City Dumai

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel City Dumai	95
Number of floors in Hotel City Dumai	3
Another facilities in Hotel City Dumai	Breakfast restaurant, Safety deposit box, WiFi in public area, Cable TV, Desk

Frequently asked question in Hotel City Dumai

What are available facilities at Hotel City Dumai?

There are top facilites at Hotel City Dumai such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel City Dumai?

The standard check-in time at Hotel City Dumai is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Hotel City Dumai provide breakfast?

Yes, Hotel City Dumai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel City Dumai?

Hotel City Dumai is a 2.0-star hotel.

How many floors does Hotel City Dumai have?

Hotel City Dumai has 3 floors.

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More Reviews from Other Guests in Hotel City Dumai

Overall Ratings & Reviews Hotel City Dumai

Traveloka (1,759)

8.3

Very Good

From 1,759 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.2

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Hotel City Dumai

All

Distance to City Center (43)

Bedroom (41)

Staff Friendliness (40)

Ambiance (38)

Room Space (34)

Taste (34)

Accessibility (32)

Bathroom (32)

Check-in/out Time (30)

Variety (30)

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Traveler Reviews Hotel City Dumai

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Customer reviews

Verified Traveler

Staycation

10.0

/10

Reviewed 2 day(s) ago

The hotel is strategically located near the main road, near a minimarket and eateries. The rooms are clean, and the staff is friendly and responsive. The restaurant opens for breakfast at 6:00 a.m., making it a great option for guests who want to continue their morning journey.

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Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel's location is strategic, close to culinary spots and minimarkets, and it's located on a main road but quiet. The rooms are clean and smell good. Breakfast at the hotel, starting at 6:00 a.m., is a great convenience for those planning to continue their out-of-town travel.

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SYAH R. U.

Leisure

8.5

/10

Reviewed 3 week(s) ago

The hotel staff is friendly and very helpful.

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Z***n

8.5

/10

Reviewed 5 week(s) ago

All the service is better.

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D***i

10.0

/10

Reviewed 7 week(s) ago

The rooms are spacious and airy, and the service is quite good. In the future, if there are any customer complaints, please respond promptly.

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M***d

5.9

/10

Reviewed 8 week(s) ago

The toilets are smelly and dirty. There's no private parking.

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1 people find it helpful

Cici S.

9.7

/10

Reviewed 10 week(s) ago

It was a pleasure to stay at this hotel, even though the price was economical, it was still comfortable, feeling like a 5-star hotel. I was just a little disappointed because the hot water pot was dirty and still had traces of instant noodles in it. Maybe the guy was tired so he forgot to check the electric pot, but it's okay, everything else was clean, comfortable, and okay.

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1 people find it helpful

F***n

8.7

/10

Reviewed 15 week(s) ago

The room was not very clean, the carpet was still full of dirt, and what was worse was that there were condoms scattered under the bed.

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Reza I.

10.0

/10

Reviewed 15 week(s) ago

Highly recommended hotel. Clean. Comfortable.

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Reza I.

Staycation

10.0

/10

Reviewed 15 week(s) ago

The hotel is highly recommended. It's clean, comfortable, and the staff are very friendly. The facilities are great. The price is also affordable. 🥰

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U***r

10.0

/10

Reviewed 16 week(s) ago

Nice, calm, comfortable, steady. Okay, steady

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R***n

8.5

/10

Reviewed 16 week(s) ago

Waiting for check-in, it's already 3:16 PM and the room isn't ready yet, they said it's still being cleaned, while check-in time is 2:00 PM. Hopefully there will be changes in the future.

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S***h

8.5

/10

Reviewed 16 week(s) ago

Comfortable and clean, feel at home staying here.

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S***h

9.7

/10

Reviewed 16 week(s) ago

Always stay here, comfortable and clean.

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S***h

10.0

/10

Reviewed 16 week(s) ago

I've stayed here many times in Dumai. I'm satisfied, the rooms are clean, and the menu is limited, but it's still delicious.

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Devi R.

8.5

/10

Reviewed 17 week(s) ago

The staff is friendly, but please note the room AC is not cold enough.

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N***s

9.0

/10

Reviewed 17 week(s) ago

The cleanliness is lacking. I booked this for a colleague who's on a project there. The room was infested with cockroaches, and my eyes were swollen from being bitten. Please pay more attention to the cleanliness.

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1 people find it helpful

A***e

8.8

/10

Reviewed 17 week(s) ago

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E***o

Transit

8.5

/10

Reviewed 19 week(s) ago

Good and satisfying transit here.

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D***a

10.0

/10

Reviewed 20 week(s) ago

The hotel staff is very friendly, good service, clean rooms.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.