Istanaku

The room was clean and fragrant, but the breakfast menu could be improved. Thank you.

Clean hotel, strategically located near the city center.

I've stayed here with my family several times, but breakfast isn't a buffet (although it used to be). So, both food (rice, side dishes, bread, etc.) and drinks (coffee, tea, juice, etc.) have to be ordered and the waiter will bring them. Yesterday, the family only ate vegetable vermicelli because the waiter said they were all gone, and even that had to be brought to them.

Atmosphere/Facilities: Comfortable, adequate facilities and good room conditions. However, for filling drinking water, 1 refillable water place can be provided so that you don't have to go out back and forth to fill drinking water. The condition of the room and the hotel corridor is clean and comfortable. Food: Quite tasty even though there are only a few menu choices, not too many but still good. Staff Assistance: Good and responsive. Price: For an affordable price among other hotel options, affordable but good and comfortable. Location: Quite strategic in the middle of the city, towards culinary places and malls or areas not too far.

Awesome!!!! Frontline service is also good

Great service. The frontline staff are very responsive.

Hotel staff is friendly, rooms are clean.

All good, clean, friendly service.

Hopefully the breakfast can be more varied

The location in the city center is very strategic, close to everywhere, cleanliness is well maintained, the staff provides good service, the availability of family rooms is quite helpful if you bring your family.

A comfortable and family-friendly hotel. Our two-night stay with the family was very comfortable. The location is also strategic.

for the price offered overall is good. Impressive things: - friendly, polite staff, especially CS on the 1st floor (1 woman and 1 sister). The sister at the reception was quick to help when the AC died in the middle of the night (remote replaced). The breakfast staff was also friendly, polite. - good, tasty, fresh food. can add. - check-in/out satset is not complicated - there is a hot/cold drinking water dispenser, outside near the room, very helpful. - the room window can be opened so there is air flow. no need to rely on AC. - wifi is smooth, no interference at all What needs to be improved: - during the stay, there were no TV channels. complained 2x, they said it was interference from the center. I stayed for almost 1 week, quite bored without a TV. even though it has a smart TV and a large TV size. - the breakfast menu seems to only have 2 sets and is rolling. Suggestion: add 1 more package so that it is rolling, not just 2 sets/2 days. Additional: the guest above often pulls the mattress so it is disturbing because it can be heard in the room. Next, maybe they can give an appeal to maintain peace. Thank you.

Not as reviewed in the application

The staff is friendly, the hotel is the best

ok, it's just that the restaurant takes a long time to wait for orders

[Engaging opening line] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]

The hotel staff is friendly. The rooms are clean and aesthetic, the food is also delicious. The only downside is that they don't provide toothbrushes and toothpaste.

You can check in early even though it is not the specified check-in time, and it is also easy to extend your stay.

The staff is very helpful, but the only thing lacking is the amenities. There are only towels and liquid soap.

all the staff are very helpful and fandy is super fast and kind and very helpful.